Invitro Innovation Branding

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Transcript of Invitro Innovation Branding

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We Are In The Business Of Solving Problems Though Ideas: Business,  Brand,  Product,  Marketing  Ideas      

We Believe The Solutions Lie Within The Group.

Our Role Is To Foster Collaboration To Create Ideas.

About Invitro Innovation Purpose

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TRAINING INSPIRATION WORKSHOPS 1- 3 day Designed & facilitated

With documentation

1- 4 day

Training courses

A few hours Keynote

speech to a full Innovation Day

About Invitro Innovation Services

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Brand  Purpose  Brand  Activation  

Company  Vision  and  values  Marketing  Innovation  New  Product  Concepting  

Ideation  workshops  Category  Reinvention  Design  Thinking  Deep  Dives  DeAining  Innovation  Priorities  

90  min  -­  9  habits  of  innovators  3  hour  –  Crash  Course  in  Design  

Thinking  

Innovation  day  

-­‐  A  custom  designed  innovation  day  designed  to  inspire  and  empower.    Staff  experience  ideation  by  working  on  real  business  challenges  

Design  Thinking  The  innovation  framework  

Innovation  culture  and  competencies  Innovation  strategy  and  process  Creative  thinking  &  ideation  

Product  and  Service  innovation  Brand  Innovation  

Innovation  Facilitator  Training  

   

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About Invitro Innovation Brand Projects

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F&B Asia Pacific

The  Crystal  Jade  business  had  grown  from  a  few  outlets  20  years  ago,  to  a  regional  F&B  powerhouse  with  many  different  dining  concepts  under  one  brand.  This  business  growth  had  diluted  the  core  brand  meaning  to  customers.  

Presenting Problem Scope of Task

Conceptualise  a  unique  and  competitive  brand  idea  for  Crystal  Jade  and  organise  the  many  concepts  into  sub-­‐brands.  

Problem Revelation

Process Design and Deliverables

An  brand  discovery  workshop  with  key    brand  stakeholders  was  held.  A  Branding  Document  became  an  input  to  a  Logo  re-­‐design.  Workshops  were  held  with  staff  to  incorporate  the  new  branding  into  the  brand  experience  at  restaurant  level.  

A  new  brand  idea  of  Preserving  Chinese  Culture  through  Food  was  born.    

3  Workshops  were  held  with  staff  to  re-­‐design  the  brand  experience  around  the  re-­‐positioned  brand.  

Solution Commitment

Crystal  Jade  had  performed  so  well  on  food  quality,  value  and  service  but  had  neglected  to  clearly  deMine  their  brand.  

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OPERATIONALISING

THE BRAND

INTERNAL BRAND

IMMERSION BRAND DEVELOPMENT

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Activating  Brand  Champions    (3  Nov  ‘11)  

Crystal  Jade    Branding  Workshop  

12-­‐13  January  2011    

Delivering  the  CJ  Brand  Experience  (29  Nov  ‘11)  

Continuous  Employee  Engagement  (communications  planning  session)  (13  Dec  ‘11)  

Crystal  Jade    Brand  Strategy  and  New  Visual  

Identity  June  2011    

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Fresh Dairy Indonesia, Hong Kong, Singapore

After  being  in  the  market  for  several  years  GreenMields  found  itself  with  low  digit  market  share.  Consumers  prefered  their  familiar  brands  to  new  ones.  

Presenting Problem Scope of Task

Conceptualise  a  unique  and  competitive  brand  idea  for  GreenMields  Milk  across  3  markets.  

Problem Revelation

GreenMields  was  competing  on  lifestyle  factors  rather  than  exploiting  their  farming  and  fresh  milk  commitment.    

Process Design and Deliverables

Consumer  research  was  conducted  in  key  market  Singapore.  An  ideation    workshop  with  key  GreenMiedls  staff  was  held  in  Indonesia.  Key  workshop  discoveries  shared.  A  new  brand  Brand  Space  opportunity  was  shared  in  Adcept  form.  

A  new  brand  designed  to  make  people  appreciate  that  children  need  nature  to  grow.  And  that  as  the  only  real  farmers  who  put  milk  on  our  supermarket  shelves,  GreenMields  are  committed  to  nurturing  children  both  INSIDE  AND  OUTSIDE.    

Solution Commitment

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Cinema Singapore

Eng  Wah  Cinemas  were  one  of  the  pioneers  of  Singapore  Cinema,  however  had  lost  their  shine  to  newer  Cinemas  in  prime  locations.  

Presenting Problem Scope of Task

Conceptualise  a  unique  and  competitive  brand  idea  for  a  renamed    and    rebranded    Cinema  offering  from  Eng  Wah  Global.    

Problem Revelation

Eng  Wah  Cinemas  were  one  of  the  pioneers  of  Singapore  Cinema,  however  had  lost  their  shine  to  newer  Cinemas  in  prime  locations.  

Process Design and Deliverables

An  ideation  workshop  with  key    brand  stakeholders  was  held.  Key  workshop  discoveries  shared.  Brand  Strategy  Document.  

A  new  brand  idea  of  FRESH  CINEMA  was  born.    A  full  brand  strategy  document  was  delivered  with  a  Beliefs  book  for  staff  to  make  the  new  idea  a  part  of  their  day  to  day.  

Solution Commitment

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Government Singapore

The  Singapore  Restaurant  Industry  was  having  difMiculty  recruiting  staff  for  both  Kitchen  and  Front  of  house  careers.  

Presenting Problem Scope of Task

Promote  the  image  of  the  Singapore  F&B  Industry  so  as  to  attract  talent.  

Problem Revelation

A  lack  of  respect  for  F&B  as  a  career  and  perceived  lack  of  skills  for  people  working  in  the  industry  is  the  key  thing  undermining  the  image  of  the  industry.  

Process Design and Deliverables

A  comprehensive  qualitative  research  programme    was  launched,  this  was  a  key  input  to  a  F&B  Industry  workshop  with  key  brand  stakeholders.  Key  workshop  discoveries  shared.  F&B  Brand  Strategy  Document  and  Activation  Plan.  

To  elevate  the  stature  of  F&B  service  staff  to  portray  the  impact  of  their  skill  and  craft  in  Creating  Memorable  Dining  Experiences  .    A  Mirst  step  was  to  partner  with  a  TV  station  to  develop  a  6  part  contest  in  search  of  F&B  HEROES.  

Solution Commitment

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Self Storage Singapore

As  number  2  in  the  self-­‐storage  industry  Extra  Space  was  having  difMiculty  growing  its  market  share  in  the  embryonic  self  storage  market.  

Presenting Problem Scope of Task

Conceptualise  a  unique  and  competitive  brand  idea  for  Extra  Space  Self  Storage.  

Problem Revelation

Extra  Space  was  speaking  to  the  17%  of  people  who  knew  the  beneMits  of  storage.  They  needed  to  refocus  their  offer  to  grow  the  market  beyond  people  in  transition  or  moving  house.  

Process Design and Deliverables

An  ideation    workshop  with  all  Extra  Space  staff  was  held.  Key  workshop  discoveries  shared.  An  Extra  Space  Brand  Beliefs  book    was  created  by  staff  

A  new  brand  designed  to  make  people  RETHINK  THE  SPACE  IN  THEIR  LIFE.  

Extra  Space  redesigned  their  service  offer  to  ensure  people  get  more  form  the  space  in  their  lives!  

Solution Commitment

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People  

Leaders  

Companies  

Organisations  

Innovations  

Brands  

Teams  

Branding philosophy Purpose-made things attract

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Branding philosophy Purpose-made things attract

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Brand

interests

Consumer

interests C

OM

MO

N

GR

OU

ND

Branding philosophy Purpose-made things attract

“We  need  to  stop  interrupting  what  people  are  interested  in  and  BE  what  people  are  interested  in.”  

Craig  Davis,  JWT  

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Organisational

perspective

A Transaction

Human perspective

Shared Purpose

Branding philosophy The Shift

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HOW doES GREENFIELDS DELIVER THIS IN the dairy CATEGORY?

WHY DOES GREENFIELDS EXIST?

WHAT products DOES GREENFIELDS deliver?

Innocent human centric purpose

To  nurture  wellness  through  nature  from  the  inside  out  

They  are  real  farmers  who  have  a  love  for  nature.    They  are  the  only  Asian  dairy  to  own  ALL  their  milk  supply  

They  specialise  in  fresh  and  natural  dairy  products.  

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HOW DO THEY work?

What service do they PROVIDE?

WHY DOES the NP school of design & environment EXIST? To empower a new resourceful generation

Working  collaboratively  and  creatively    in  ?inding  new  solutions  to  pressing  challenges.  

Diplomas  in  Product  Design,  Urban  Planning,  Real  Estate  management  etc  

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Part 1

Brand Foundation

Work

Part 2

1.5 - 2 day Brand

Workshop

Category  Lens  

The  Company  /    brand  

Consumer  Lens  

1-­‐  2  weeks  

-­‐ Share  Foundation  Work  

-­‐ Anchor  in  the  Brand  core  strength    

-­‐ Discover  the  Brand  Opportunity  

1  week  

-­‐ Brand  Strategy  Document  

Personality  /    Attitude  

Values  

Brand    Vision  

2  weeks  

-­‐ Brand  Experience  Activation:  

-­‐ 1  day  Worksession  

-­‐ Identify  5  brand  hallmarks  

1  week  

Part 3

Brand Strategy

Output

Part 4 (optional)

Brand Experience

Activation

branding Roadmap

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I.  BRAND ORIENTATION

II. BUSINESS CONTEXT

III. DISCOVERY

IV. IDEATION

IV. BRAND DEFINITION

Brand WORKSHOP TOOLS

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BRAND CHALLENGE DISCOVERY

IDEATION BRAND DEFINITION

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About Invitro Innovation What Clients Say

The  Innovation  Workshop  facilitated  by  Angela  was  a  great  catalyst  to  rekindle  the  innovation  spirit  in  MediaCorp.      It  paved  the  way  for  employees  to  freely  express  and  exchange  ideas  and  views,  and  it  provided  that  platform  to  interact  regardless  of  ranks  in  the  ofAice.    A  change  can  be  felt  after  the  event  with  more  excitement  and  interest  in  innovation  related  programmes  and  everyone  looking  forward  to  greater  exchange  and  discussion  of  ideas.      

CHE YANEZA �Head of Learning & Development �

Angela  facilitated  a  Strategic  Brand  Vision  workshop  for  the  Crystal  jade  leadership  team  last  year.  She  coached  our  team  through  a  thinking  process  so  that  we  can  discover  our  true  self.  We  are  very  happy  with  the  recommendations  that  Alowed  from  the  workshop  and  hired  Angela  again  to  help  activate  the  strategy  amongst  our  middle  managers.   STELLA TO�

Assistant to the Chairman�

I  had  the  pleasure  of  working  with  Angela  on  Innovation  projects  on  the  haircare  and  femcare  business.  Angela  is  a  natural,  she  has  a  unique  ability  to  break  down  complex  concepts  make  them  look  so  simple.  

JASMINE XU, �Marketing Director China�

Invitro  Innovation’s  Angela  Koch  helped  create  alignment  amongst  our  key  stakeholders  so  that  we  can  craft  a  compelling  Brand  Story.  We  continue  to  work  with  Invitro  on  our  new  product  development  pipeline.  

FENITA AGUS�Head of Marketing�

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–  Marketing  Lecturer  in  Tertiary  Institutions  in  South  Africa  –  Marketing  Innovation  Consultant  on  FMCG  brands  in  South  Africa  –  Brand  Strategy  Director  across  TBWA  and  Leo  Burnett  –  Lead  Innovation  Strategist  for  The  Distillery  Consultancy–  Key  clients:    Celcom  Malaysia,  Asia  PaciAic  Breweries,  The  Hour  Glass,    Coca-­Cola  Singapore,  Inter-­Continental  Hotel  Group,  ZUJI.com,  Finatiq.com  

–  Director  of  Brand  &  Innovation  Strategy  for  Invitro  Innovation  –  clients  :    ZUJI.com,  Cerebos  PaciAic  Limited,  Crystal  Jade  Group,    Eng  Wah  Global,  Extra  Space  Self-­Storage,  AustAsia  (GreenAields  Dairy),  P&G  Singapore,  MediaCorp,  Singapore  Tourism  Board  

–  12  years  Asia  experience,  9  years  in  Singapore.  

Chief Ideas Facilitator Innovation Education: B.Com Honours (Marketing), University of Natal 1990 Diploma Marketing Management 1995

About Invitro Innovation Angela Koch

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