Investor Meet v2 · 13/06/2006 3 India Potential • Subscriber base as on Mar. 31, 2006 – 140 Mn...
Transcript of Investor Meet v2 · 13/06/2006 3 India Potential • Subscriber base as on Mar. 31, 2006 – 140 Mn...
Tata Tata
indicomindicom
Tata TeleservicesTata Teleservices ((MahMah) Ltd.) Ltd.
13/06/2006 2
India Telecom LandscapeIndia Telecom Landscape
Tata Teleservices Tata Teleservices ((MahMah) Limited) Limited
Sales & MarketingSales & Marketing
Operational EfficiencyOperational Efficiency
Financial PerformanceFinancial Performance
Moving ForwardMoving Forward
13/06/2006 3
India PotentialIndia Potential
• Subscriber base as on Mar. 31, 2006 – 140 Mn (Fixed – 50 Mn, Mobile – 90 Mn)
• Highest ever subscribers added by the industry in Mar. 2006 – 5.3 Mn, ~ 5 Mn additions in Mobile alone
• Only 40% Indian population is reached by existing mobile service networks
• Category C circles are witnessing the highest growth in telecom services
• Telecom revenues expected to double from USD 15 Bn in FY 04-05 to USD 30 Bn in FY 09-10
Source: ABN Amro, October 2005
3.586.4913
33.31
52.2
80.68
115.38
194.04
152.69
239.09
-5102540557085100115130145160175190205220235250
Mar-01A
Mar-02A
Mar-03A
Mar-04A
Mar-05A
Mar-06E
Mar-07E
Mar-08E
Mar-09E
Mar-10E
Mobile Subs (Mn)
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
Mobile
Tele-density
(%)
Mobile Subs (Mn) Mobile Tele-density
Govt. target: 200 Mn subs by Dec 2007*
Mobile subscriber forecast
Rural & Urban teledensity gap is w idening
4 4.85.8
6.98.2
10.412.2
14.3
19.7
31.1
0.3 0.3 0.4 0.5 0.7 0.9 1.2 1.5 1.7 1.94
7.4
5.14.33.62.92.31.91.61.3
11.3
0
5
10
15
20
25
30
35
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
Tele
den
sit
y
Urban Rural Total
Source: Indian Telecommunication Statistics 2004, DOT & TRAI
Telecom Service Performance Indicators
13/06/2006 4
India Telecom LandscapeIndia Telecom Landscape
Tata Teleservices Tata Teleservices ((MahMah) Limited) Limited
Sales & MarketingSales & Marketing
Operational EfficiencyOperational Efficiency
Financial PerformanceFinancial Performance
Moving ForwardMoving Forward
13/06/2006 5
Why Why MaharashtraMaharashtra??
Tata TeleservicesTata Teleservices ((MahMah) Ltd.) Ltd.
India’s premier broadband network
based telecommunication service
provider.
First to launch private basic
services in Mumbai
Committed to making world class
telecom services available to
consumers in Maharashtra & Goa.
State-of-the-art broadband
infrastructure
Providing Integrated
communication services with
technical expertise
Bombay
• Comparable to cities like New York, Hong Kong, Tokyo
• Financial Capital of India
• Hub of financial revolution
• Cosmopolitan population
• Heavy population density
• Presence of all Key Operators
Maharashtra
• Well structured rural administration
• Rich farmers and trader communities
13/06/2006 6
Network RollNetwork Roll--outout
M UM BAI
KHAPO
LI
KHANDAL A
L ONAV AL E
TALE
GA
ON
CH
INC
HA
VAD
PIMP
RI
PU NE
S ASV AD
S AT ARAKO REG AO N
KA RAD
IS LAM P UR
KOL HAP UR
H ATKAL ANG DA
S ANG LI
M IRAJ
S O LAP UR
L ONI
S IRUR
S UP E
AHM ADN AGAR
N EV AS A
AUR ANGA BAD
NAV I M UM BAI
DO M BIV LI
BH IWAN DIKAL YA N
IGA TP URI G HOT I
NASHIKD EO LAL I
S INNAR
NIPH AD
LASALG AO N
KO PA RGAO N
S HIRDI
RAHUR I
JALN A
BULD HANA
KHAM GA ON
AKO LA
BE DNE RAAM RAV ATI
NAG PU R
NANDE D
YA VAT M AL
W ARDH A
BUT IBORI
CHAN DRAP UR
BA LLAL PU R
BH ANDARA
GO NDIA
OS M ANAB AD
PA RBHANI
PE N
M AHAD
NAGO THA N
CHIP LUN
RA TNAG IRI
KANK AULI
K UDAL
O JHAR
P IMP AL GAO N
M ALE G AON
DHUL E
JALG AON
BHUS AW AL
S AV ANT WA DI
P ANAJI
L ATUR
T ASG AO N
NE RLA
P AN DURP UR
B ARS I
ICHAL KARANJI
S RIRAM P UR
BA RAM ATIIN DAP UR
CHAKA N
KHE D
KA MT HIKALM ES HAW AR
NARS AP UR
SHIR WAL
W AIPA NCHAG ANI
M AH ABALES HW AR
A MA RNATH
UL
HA
SH
NA
GA
R
AL IBAG
V AS AI
V IRAR
PALG HAR
AL ANI
JAIS ING P UR TO W N NOT FO UND
L EG E ND
B IL ROU TE
T TSL /V SNL ROUTES
MAHAR ASHTRA
Mumbai to Mumbai to
NasikNasik
Ahmed Ahmed NagarNagar to to
SolapurSolapur
Mumbai to Mumbai to GoaGoa
PunePune to to
KolhapurKolhapur
Mumbai to Mumbai to
PunePune Ahmed Ahmed NagarNagar to to
PunePune
Mumbai to Mumbai to
NasikNasik
Ahmed Ahmed NagarNagar to to
SolapurSolapur
Mumbai to Mumbai to GoaGoa
PunePune to to
KolhapurKolhapur
Mumbai to Mumbai to
PunePune Ahmed Ahmed NagarNagar to to
PunePune
175 Towns rolled out by Mar`06
To go up to 230 by Mar`07
All major highways covered
TEC certification for Mumbai
Inbuilding coverage
Network Performance
Poised for explosive growth
Network Capacity 100K erlangs
Network utilization 42%
40% of addressable market covered
Capex FY07 590Cr.
13/06/2006 7
Market ShareMarket Share
38% up38% up
EOP Wireless Mar`05
Reliance
18%
BPL Cellular
18%
IDEA
13%
AirTel
14%
Hutch
15%
MTNL
5%
BSNL
9%
Garuda
0%
Tarang
0%Tata Indicom
8%
EOP Wireless Mar`06
Reliance
19%
BPL Cellular
14%
IDEA
12%
AirTel
17%
Hutch
13%
MTNL
7%
BSNL
7%Tata Indicom
11%
Tarang
0%
Garuda
0%
13/06/2006 8
India Telecom LandscapeIndia Telecom Landscape
Tata Teleservices Tata Teleservices ((MahMah) Limited) Limited
Sales & MarketingSales & Marketing
Operational EfficiencyOperational Efficiency
Financial PerformanceFinancial Performance
Moving ForwardMoving Forward
13/06/2006 9
Postpaid MobileWalky
• Most competitive tariffs in the market• STD call charges are among the lowest in India• Nationwide Roaming• Superior data throughput
• Caller Line Identification• SMS• Missed Call details• Internet• Phone book• Speaker phone• Extremely low tariffs
Market segmentationMarket segmentation
TRUEPAID
• India’s most affordable mobile service• 100% Talktime• Local calls for as low as 3 paise/sec
13/06/2006 10
Comprehensive Handsets PortfolioComprehensive Handsets Portfolio
Low End / Mass Market High EndMid End / Youth Market
LG 5235• Colour display
• Clamshell• English/Hindi
• BREW enabled• 2.7hr talk-time
Kyocera –Phantom, Blade, Rave• Colour display• Speaker phone
• BREW enabled• 3.5 hr talk-time
NOKIA 2112• Pip-height on a key
for visually impaired• Java enabled
NOKIA 6585• Colour display
• FM radio• JAVA enabled• Sim-card (T-SIM)
enabled
Samsung Neo• Slim Candy-bar phone• English/Hindi language
support• Polyphonic ringer-tone
• 75 gm weight• 3 hr talk-time
NOKIA 6225• Colour display
• Integrated Camera• FM radio• MMS support
• Java/WAP enabled
Indicom Gem (Huawei)• Incredibly small- 44 mm x
95 mm x 19 mm• Polyphonic ringer-tone
• 70 gm weight• 2 hr talk-time
Indicom Ace (ZTE)• Candy-bar phone• Polyphonic ringer-tone
• 80 gm weight• 3 hr talk-time• Sim card (T-SIM) enabled
Indicom star (ZTE)• Colour display
• Clamshell• Sim card (T-SIM) enabled
• 80 gm weight• 2 hr talk-time
LG 6335• Colour display• Integrated Camera
• Video recording• BREW enabled• WAP enabled
NOKIA 6255• Colour display
• Integrated Camera• MMS/Video streaming
• MP3/FM radio• Java/WAP enabled
Pantech PA-711• Colour display
• Speaker phone• Organizer
• BREW enabled
13/06/2006 11
Innovative Products & ServicesInnovative Products & Services
Fixed Wireless PhonesBest Service in
Emerging markets*
Wireless Internet (VoData card)
Mobile Content / Applications(Voice Portal, 1000 Games)
Pay Telephony Booths
* World Communication Awards 2005, London
Global Calling CardsValue Added Services
(Video on demand, Inspector Baaz, Cricket Zone, Prayer
Zone, Guru Zone)
13/06/2006 12
Walky
V-DATA
Enterprise SolutionsEnterprise Solutions
1500+ top Corporates are Tata Indicom customers
Enterprise Strategy
Target Customers
Corporate Houses
Corporate Employees
Product Portfolio
Enterprise solutions
Mobile Services
Walky
Wireline Solutions
Dedicated teams focusing on
Enterprise Sales
End-to-End Customer Care
Unique “Platinum” Database
1500+ top Corporates are Tata Indicom customers
Enterprise Strategy
Target Customers
Corporate Houses
Corporate Employees
Product Portfolio
Enterprise solutions
Mobile Services
Walky
Wireline Solutions
Dedicated teams focusing on
Enterprise Sales
End-to-End Customer Care
Unique “Platinum” Database
Audio & Web
Conferencing
Fixed Line, PRI
ISDN, ADSL
Leased Line
Advanced Solutions
� SMS Gateway � Centrex
� Road Warrior VPN � Brew & Java Apps
� SFA � Insta-connect
Mobile
13/06/2006 13
Co
rpo
rate
Mass M
ark
et
Go To MarketGo To Market
Center Of Excellence
MOBILE SERVICE
FWTPCO
Wireline
Services
Conferencing
Services
Vo-Data Card
Branded ShopsEnriching the Experience
Enterprise Solutions
PersonalizedServices
Key Account Management
Listening To Customers
Customer Satisfaction Task Force
Voice Quality CoverageAnytime, Anywhere
Best in ClassCustomer Care
Value AddedServices
13/06/2006 14
Aligning solutionsAligning solutions
BF
SI
BF
SI
Ph
arm
a&
Man
ufa
ctu
rin
gP
harm
a&
Man
ufa
ctu
rin
g
Healt
hcare
& E
du
cati
on
Healt
hcare
& E
du
cati
on
Reta
il &
Dis
trib
uti
on
Reta
il &
Dis
trib
uti
on
Go
vern
me
nt
Go
vern
me
nt
IT /
IT
ES
IT /
IT
ES
Tra
ve
l &
Ho
sp
itali
tyT
rave
l &
Ho
sp
itali
ty
M I D D L E W A R EM I D D L E W A R EM I D D L E W A R EM I D D L E W A R EM I D D L E W A R EM I D D L E W A R EM I D D L E W A R EM I D D L E W A R E
IndustryVerticals
13/06/2006
Enterprise Customers Enterprise Customers (partial list)(partial list)
13/06/2006 16
India’s Largest Branded Telecom Retail ChainIndia’s Largest Branded Telecom Retail Chain
• Over 200 exclusive outlets, occupying 30,000 sq ft of prime retail space
• Shops for Sales, Customer Service and Service Experience
• Personalized service for each customer by professionally trained staff
• Interactive kiosks providing information about all Tata Indicom products
• Mobile / Fixed wireless phones, Broadband, Dial-up service, Content /
Applications
• Sampling points for broadband services such as VoD, Gaming & eLearning
13/06/2006 17
Increasing SubIncreasing Sub--BaseBase
Sub Base
1,006
1,184
1,364
1,677
1,840
950
1,150
1,350
1,550
1,750
1,950
Q4FY05 Q1FY06 Q2FY06 Q3FY06 Q4FY06
(`000)
13/06/2006 18
India Telecom LandscapeIndia Telecom Landscape
Tata Teleservices Tata Teleservices ((MahMah) Limited) Limited
Sales & MarketingSales & Marketing
Operational EfficiencyOperational Efficiency
Financial PerformanceFinancial Performance
Moving ForwardMoving Forward
13/06/2006 19
Business ValuesBusiness Values
Sale
s &
Mark
eti
ng
Cu
sto
mer
Ca
re
Netw
ork
Op
era
tio
ns
Operational Efficiency TATA Brand
People Processes
Increase Customer Delight
Increase Market Share
Increase EBITDA
⇒⇒⇒⇒ Speed ⇐⇐⇐⇐ ⇒⇒⇒⇒ Ownership ⇐⇐⇐⇐ ⇒⇒⇒⇒ Result ⇐⇐⇐⇐
A SolidFoundation
CoreFunctions
Voice Quality
Best in Class, Customer Service
Coverage: Anytime, Anywhere
Value Added Solutions
Value toCustomer
13/06/2006 20
People & Processes
TL9000 TBEM
Empowerment Retention
6 σ Q-Gates
Go to Market
• Voice Quality
• Coverage
• Best in class
Customer Care
• Enterprise
Solutions
• Center of
Excellence
• C-Sat Team
• Listening to
Customers
Diff
eren
tiato
rs
Mar
ket S
hare
Operational Efficiency
ARPU / CHURN CapEx / OpEx Optimization
Cost Per Sub Revenue Enhancement
EBITDA / PAT Capacity Utilization
Service
Portfolio
• CDMA Mobile
• FWP
• Wireline
• Conf. Bridge
• Push To Talk
• EvDo
• Data Card
• DVB & LBS
• Seamless
Mobility
• Brew/Java Apps
• Gamma
Platform
EBITD
A
StrategyStrategy
13/06/2006 21
Cross Functional
Teams
Transparency
Ownership Involvement Empowerment
Flat Hierarchy
Field visits
By Senior
Management
Attrition in
Control
Employee
Satisfaction
People People -- Our assetsOur assets
13/06/2006 22
Process Training & CertificationProcess Training & Certification
Processes
Certification
PA
ZE
A
ud
it
Tra
inin
g
In-trackIn-track
Employees
Out-trackOut-track
Outsourced& Partners
BENEFITS
• Consistency of Service
• Repeatability
• Consistent behavior pattern
• Flexible work force
• Nice environment for people
to work
• Multi-skilled people
synergize with peers
• Customers happy because
of consistency
• Bad seeds get weeded out
13/06/2006 24
Execution & TrackingExecution & Tracking
13/06/2006 26
Key Operational ParametersKey Operational Parameters
Sub per Employee
1,167
1,402
1,699
1,843
949
750
950
1,150
1,350
1,550
1,750
1,950
Q4FY05 Q1FY06 Q2FY06 Q3FY06 Q4FY06
Cost per Sub
885
700
597
535
477
400
500
600
700
800
900
1,000
Q4FY05 Q1FY06 Q2FY06 Q3FY06 Q4FY06Rs.
94% improvement in
Productivity
94% improvement in
Productivity
46% improvement in
Operating Cost per
Sub
46% improvement in
Operating Cost per
Sub
13/06/2006 27
India Telecom LandscapeIndia Telecom Landscape
Tata Teleservices Tata Teleservices ((MahMah) Limited) Limited
Sales & MarketingSales & Marketing
Operational EfficiencyOperational Efficiency
Financial PerformanceFinancial Performance
Moving ForwardMoving Forward
13/06/2006 28
Revenue (Rs.Crs.)
216
240
259
290
307
200
220
240
260
280
300
320
Q4FY05 Q1FY06 Q2FY06 Q3FY06 Q4FY06
Key FinancialsKey Financials
EBITDA
10
26
34
55
(25)(30)
(20)
(10)
-
10
20
30
40
50
60
Q4FY05 Q1FY06 Q2FY06 Q3FY06 Q4FY06
Rs. Cr.
Rs. Crs.
Rs. Crs.
EBITDA Turnaround
320% over Q4 of
FY`05
EBITDA Turnaround
320% over Q4 of
FY`05
42% improvement over
Q4 of FY`05
42% improvement over
Q4 of FY`05
13/06/2006 29
Scorecard Scorecard (Q4 FY06 (Q4 FY06 vsvs Q4 FY05)Q4 FY05)
EOP Sub Base (‘000)EOP Sub Base (‘000)
Total Revenue (Rs.Crs.)Total Revenue (Rs.Crs.)
18401840 83%83%
307307 42%42%
% improvementQ4 FY 06
477477 46%46%Cost per subscriberCost per subscriber
5555 320%320%EBITDA (Rs.Crs.)EBITDA (Rs.Crs.)
2626 138%138%Cash Profit (Rs.Crs.)Cash Profit (Rs.Crs.)
18431843 94%94%Productivity (Subs per employee)Productivity (Subs per employee)
10061006
216216
Q4 FY 05
885885
(25)(25)
(69)(69)
949949
13/06/2006 30
Subscriber Base
Crosses 2 million Landmark ���� 100%
Subscriber Base
Crosses 2 million Landmark ���� 100%
Turnaround HighlightsTurnaround Highlights
Cash Profit
Achieves Cash Profit Q4 ���� 138%
first time in quarter
Cash Profit
Achieves Cash Profit Q4 ���� 138%
first time in quarter
EBITDA
Positive for 4 quarters in a row ����
EBITDA over Rs.100 Crs. ���� 289%
EBITDA
Positive for 4 quarters in a row ����
EBITDA over Rs.100 Crs. ���� 289%
Revenue
Crosses Rs.1000 Crs. ���� 36%
mark
Revenue
Crosses Rs.1000 Crs. ���� 36%
mark
First time in TTML Improvement
13/06/2006 31
Customer SatisfactionCustomer Satisfaction
33% improvement in overall customer satisfaction
Mumbai Circle was Rated No. 1 in the month of Sep`05
For prepaid Segment
Across all competition
Mumbai
27
36
20 22 24 26 28 30 32 34 36 38
Q4 FY05
Q4 FY06
RoM
36
45
30 32 34 36 38 40 42 44 46
Q4 FY05
Q4 FY06
33%33%
25%25%
� Survey conducted by
independent agency
13/06/2006 32
India Telecom LandscapeIndia Telecom Landscape
Tata Teleservices Tata Teleservices ((MahMah) Limited) Limited
Sales & MarketingSales & Marketing
Operational EfficiencyOperational Efficiency
Financial PerformanceFinancial Performance
Moving ForwardMoving Forward
13/06/2006 33
Our GoalsOur Goals
Top Box in SalesTop Box in SalesTop Box in Sales
Top Box in Customer ServiceTop Box in Customer ServiceTop Box in Customer Service
Robust Network QualityRobust Network QualityRobust Network Quality
Operational EfficiencyOperational EfficiencyOperational Efficiency
Enhanced Financial Performance Enhanced Financial Performance Enhanced Financial Performance
TowardsTowards
BusinessBusiness
ExcellenceExcellence
Le
ad
ers
hip
wit
h C
lea
r V
isio
nL
ea
de
rsh
ip w
ith
Cle
ar
Vis
ion
Le
ad
ers
hip
wit
h C
lea
r V
isio
n
13/06/2006 34
Customer TouchCustomer Touch--PointsPoints
ObjectiveIncrease customer Touch-Points to enhance reach and accessibility to customers
Induce sales through higher walk-ins
Additional Services OfferedCash Collections
Cheque Drop Box
Complaints Management
Technical Support
Project Roll-out25% Touch-Points in pilot phase
Over 200 Touch-Points in Phase II rollout
13/06/2006 36
1995 1999 2000 2001 2002 2003
IS-95-B
• Voice• 64 Kbps Packet• RF Backward Comp.
• 2.4 Mbps Packet• RF Backward Comp.
CDMA2000 1xEV-DO
GSM
• Voice• 9.6 Kbps CSD
• 64 Kbps Packet• RF Backward Comp.
GSM GPRS
• High Capacity Voice • 384 Kbps Packet• New RF
-
• 240 Kbps Packet
EDGE (US)
EDGE (Europe)
CDMAIS-95-A
• Voice• 14.4 Kbps • CSD & PD
TDMAIS-136
• Voice• 9.6 Kbps CSD
• High Capacity Voice• 153 Kpbs Packet• RF Backward Comp
CDMA20001X
• 3.1 Mbps Packet• RF Backward Comp.
CDMA2000 1XEV-DV Rev. D
W-CDMA
UMTS
2004
-
W-CDMA
UMTS-HSDPAEU-DCH
UMTS Rel. 99
2005+
• 3.6+ Mbps Packet• RF Backward Comp.
• 3.1 Mbps Packet• RF Backward Comp.
CDMA2000
1XEV-DO Rev. A
Wireless Evolution to Spread SpectrumWireless Evolution to Spread Spectrum
13/06/2006 37
Future of MobilityFuture of Mobility
Architecture of Seamless Enterprise ConnectivitySource: CSC NTIS
IP Backbone/
Internet
Multi-mode terminal w/MobileIP client& IPSec Client
PublicWLAN
802.11 Access Points
Ethernet
WLANGateway
& FA
802.11 Access Points
Ethernet
WLANGateway,
HA, FA
Home AAA Server
Enterprise
Corporate LAN
VPNFirewall
PDSN/FA/HA/Firewall
CDMA WSP
PCF
BS
BS
MSC/RNC
GGSN/FA/HA/Firewall
GSM/UMTSWSP
BS
BSC
SGSN
CGF
BS
Mobile devices can connect to office networks anytime from anywhere….
• Current mobility is based on single wireless technologies.
• Future will allow automatic configuration for seamless roaming amongst various wireless technologies…and, hence, greater coverage (ubiquitous).
13/06/2006 38
Seamless MobilitySeamless Mobility
Seamless Mobility
Device independent
Network independent
Continuity of transaction
WIFI / DSL2G / 3G Cellular
WIFI2G / 3G Cellular
WIFI2G / 3G Cellular
WIFI2G / 3G CellularWIFI / DSLHow
Play a Game
Download a Song
Browse the Web
Get Directions (Map)
Compare PricesMake ReservationsSend / Receive
Text /Graphic FilesSend
Text messagesGet Traffic Conditions What
HOMEAUTODININGAUTOMALLAUTOOFFICEAUTOHOMEWhere
WIFI / DSL2G / 3G Cellular
WIFI2G / 3G Cellular
WIFI2G / 3G Cellular
WIFI2G / 3G
CellularWIFI / DSLHow
Play a Game
Download a Song
Browse the Web
Get Directions
(Map)
Compare Prices
Make
ReservationsSend / Receive Text /Graphic
Files
SendText messages
Get Traffic Conditions What
HOMEAUTODININGAUTOMALLAUTOOFFICEAUTOHOMEWhere
WIFI
2G/3G Cellular
WIFI
WIFI
WIFIWIFI
SERVICE CONVERGENCE
Tata
Indicom
PDSN
Tata
Indicom
PDSN
Indicom Wireless CDMA
Indicom
Leased line
inLotto OFFICE
@ CHENNAI
Local NAT box.
Terminal 1
Terminal 2
Terminal 3
Terminal n
.
.
.
.
.
.
.
Indicom CDMAModem
Road Warrior VPN
Wireless connectivity
Secured connection
Ideal for Corporates
Widely used by Lottery industry
13/06/2006 39
Technology at Consumer DoorstepTechnology at Consumer DoorstepVoDVoDVoDVoD////TVoDTVoDTVoDTVoD• Scan global video library of 100k titles• Point and click to select • One click authentication and payment• Start streaming title• Content tailored for YOUe.g. BW, commercialsVoDVoDVoDVoD////TVoDTVoDTVoDTVoD• Scan global video library of 100k titles• Point and click to select • One click authentication and payment• Start streaming title• Content tailored for YOUe.g. BW, commercials Video TelephonyVideo TelephonyVideo TelephonyVideo Telephony• Receive call during program• Click to see caller• Pause program to answer• Choose video on/off • Browse personal files pictures/web together• Resume programVideo TelephonyVideo TelephonyVideo TelephonyVideo Telephony• Receive call during program• Click to see caller• Pause program to answer• Choose video on/off • Browse personal files pictures/web together• Resume programClick To BuyClick To BuyClick To BuyClick To Buy• See item during program• Point and click item• Pause program and hyperlink to vendor• One click authentication and purchase• Resume programClick To BuyClick To BuyClick To BuyClick To Buy• See item during program• Point and click item• Pause program and hyperlink to vendor• One click authentication and purchase• Resume program Remote MonitoringRemote MonitoringRemote MonitoringRemote Monitoring• Scan global video sources of 100k streams• Point and click to select• Content tailored for YOUe.g. BW, zoom, pan• Two-way audio/video on demand for remote dialog / answeringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote Monitoring• Scan global video sources of 100k streams• Point and click to select• Content tailored for YOUe.g. BW, zoom, pan• Two-way audio/video on demand for remote dialog / answeringVoDVoDVoDVoD////TVoDTVoDTVoDTVoD• Scan global video library of 100k titles• Point and click to select • One click authentication and payment• Start streaming title• Content tailored for YOUe.g. BW, commercialsVoDVoDVoDVoD////TVoDTVoDTVoDTVoD• Scan global video library of 100k titles• Point and click to select • One click authentication and payment• Start streaming title• Content tailored for YOUe.g. BW, commercials Video TelephonyVideo TelephonyVideo TelephonyVideo Telephony• Receive call during program• Click to see caller• Pause program to answer• Choose video on/off • Browse personal files pictures/web together• Resume programVideo TelephonyVideo TelephonyVideo TelephonyVideo Telephony• Receive call during program• Click to see caller• Pause program to answer• Choose video on/off • Browse personal files pictures/web together• Resume programClick To BuyClick To BuyClick To BuyClick To Buy• See item during program• Point and click item• Pause program and hyperlink to vendor• One click authentication and purchase• Resume programClick To BuyClick To BuyClick To BuyClick To Buy• See item during program• Point and click item• Pause program and hyperlink to vendor• One click authentication and purchase• Resume program Remote MonitoringRemote MonitoringRemote MonitoringRemote Monitoring• Scan global video sources of 100k streams• Point and click to select• Content tailored for YOUe.g. BW, zoom, pan• Two-way audio/video on demand for remote dialog / answeringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote MonitoringRemote Monitoring• Scan global video sources of 100k streams• Point and click to select• Content tailored for YOUe.g. BW, zoom, pan• Two-way audio/video on demand for remote dialog / answering
IP TV
Fully interactive multimedia services, tailored to your needs
On any device in your home, on demand
Multimedia Delivery
Video Streaming
MMS
MP3 Audio
Rich Applications
13/06/2006 40
mCashmCash
Operator Portal
mCash ServermCash Merchant ServerPOS
Controlling System
One more Happy User
On-line digital goodsMerchant
Merchant Bank
Operator Bank
User Bank
USERS
SERVICE PROVIDERS
WSC
MOBILE OPERATORS
MERCHANTS
BANKS
OneWallet
MerchantWallet
Wireless
Network
Secured Wallet (C-SAM)
Digital Credit/Debit Card
Secured Financial/Bank transaction
Micro Payments (mCash)
Now make day to day payments on your mobile
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Biz Fone
Group SMS
ToDo, Scheduler
Directory enquiry
Instant Messenger
Stock Portfolio
Telematics
Vehicle Management
Asset Tracking
Location Based Services
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EcoEco--PartnersPartners
Integration
Customization
Ho
sti
ng
De
velo
pm
en
t
13/06/2006
World Class
Telecom Services
Responsive
Customer Service
Proactive
Approach
TTML
Reliability
Solutions Provider
Business Partner
Service
Value to CustomersValue to Customers
13/06/2006 45
… in Summary… in Summary
Increasing Customer
Delight
Increasing Customer
Delight
Increasing Market ShareIncreasing Market Share
Increasing Operating
Profits (EBITDA)
Increasing Operating
Profits (EBITDA)
Driving Operational
Efficiency
Driving Operational
Efficiency
Adding Value
to Shareholders
Adding Value
to Shareholders
Cro
ssed
th
e 2
mil
lio
n S
ub
scri
ber
Lan
dm
ark
TT
ML
beco
mes a
Rs.1
000C
r C
om
pan
y
EB
ITD
A p
osit
ive 4
qu
art
ers
in
a r
ow
EB
ITD
A o
ve
r R
s.1
00 C
r
Cash
Pro
fit
for
the f
irs
t ti
me
in
a Q
uart
er
Co
st
per
su
b i
mp
roves
by 4
6%
Su
bs p
er
em
plo
ye
e i
mp
roves
94
%
100% 36% 289% 138% 46% 94%
Thank YouThank You