Introduction to brands 2
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Transcript of Introduction to brands 2
Quotes on Brands
“A product is something that is made in a factory. A brand is something that is bought by a customer”
Stephen King
“Marketing is branding. The two concepts one so inextricably linked that it is impossible to separate them”
Al Ries & Laura Ries
“ If you have a brand that you know and trust, it helps you make choices faster, more easily”
Chairman Johnson & Johnson
What is a Brand?
A name, term, sign, symbol, design OR a combinationthat identifies the products/services of one firm and
differentiates them from competitor’s offerings
* A combination of ….. FEATURES What the company or product is
BENEFITS What needs and wants it satisfies for the customers
VALUES Associations the consumer feels he/she has with it
* It is a product Strategy
What is a Brand?
1. Brand Name Attributes of a good Brand Name
- suggest product benefit
- fit the brand image
- easy to pronounce and
recognize as well
- if international, easily translated
Components of a Brand?
2. Brand Symbols Plays a key role in Brand Identification
- McDonald’s golden arch
Components of a Brand?
3. The Package Role of packaging
- identifies and promotes the brand- attracts consumers’ attention and increases
sales- identifies a line of products- communicates product benefits
Packaging has a functional as well as promotional and inspirational role
Components of a Brand?
4. The Warranty
5. Brand Image A brand’s physical characteristics, name,
symbols, package and reputation for service combining to create an overall impression in the consumer’s mind
Components of a Brand?
A Brand is a Living Memory A Brand is a “Genetic Program”
- Key to Understanding how brands work A Brand gives Products their Meaning & Direction
Summary – What is a Brand ?
A Brand is an “Economic” Contract
BMW VOLVO
PerformanceSafety
ABS
The procedure a firm follows in researching, developing and implementing its brands
A successful program based on the concept of singularity
Creating in the mind of the prospect the perception that there is no product on the market quite like your product or brand
What is Branding?
Buyers respond to Branding. They make repeat purchases of the same product/service since they identify the product/service with the supplier
To build brand loyalty
To build brand equity
Why Branding is Important? (Cont’d)
Why Branding is Strategy ? Brands add value Brands can transform markets Brands have market and staying power Brands with strong consumer loyalties tends to
win distribution support more easily
BRAND STRATEGY DECISIONS
• Can position brands at any of three levels:– Product attributes• Least desirable;
easily copied.– Product benefits– Beliefs and values• Hits consumers
on a deeper level, touching universal emotions.
Brand Positioning
• Desirable qualities for a brand name include:1.It should suggest product’s benefits and
qualities.2.It should be easy to pronounce,
recognize, and remember.3.It should be distinctive.4.It should be extendable.5.It should translate easily into foreign
languages.6.It should be capable of registration and
legal protection.
Brand Name Selection
• Manufacturer’s brands– Also called national
brands• Private brands– Also called store or
distributor brands• Licensed brands• Co-branding
Carrefour brand products are only
available at Carrefour hypermarket
Brand Sponsorship
• Line extension: – Introduction of additional items in a
given product category under the same brand name (e.g., new flavors, forms, colors, ingredients, or package sizes).
• Examples are:1.………………2.………………3.………………4.………………
Brand Development-Line Extension
• Brand extension: –Using a successful brand name to
launch a new or modified product in a new category.
– Examples are:1.……………………….2.……………………….3.………………….……
Brand Development – Brand Extension
What is brand extension ?
Brand extension or brand stretching is a marketing strategy in which a firm marketing a product with a well-developed image uses the same brand name in a different product category. The new product is called a spin-off
Why Extend the Brand ? The brand survives & fulfills its intention of
improving its product and adapting to customer expectation
Allows the brand to remain updated Seeking the widest market possible is the
only means of supporting the increasing costs of R & D
Reduce the costs & risks of new product launches
Types of Brand Extension
Extensions to exploit the Brand Capital e.g. Kodak batteries
Extensions to destroy Brand Equity e.g. Levis slacks & Blazers
Extensions that have a neutral effect on brand capitale.g. National Bread Makers
Extensions that help develop and nurture the meaning of the e.g. Brand Nike’s extension into Golf
Factors Contributing to Brand Extension
Global Image of the Brand• Power brands encourage extension• Power products support
Firm’s ability to manufacturer the new product
The “look” of the “new product” alongside existing once• Is it comfortable as part of the range?
Brand Extension Issues1. Critical Strategic Decision2. Cannot be considered without complete knowledge of
the brand’s • Attributes• Personality• Purpose• Core• Contract• Latent Potential
3. Through Quantitative/ Qualitative approach
Perimeters of Brand ExtensionNo-go areas
Extension areas
Outer core
Inner Core• Great taste• Premium priced• Health
No artificial flavoring
Glass Bottles
Concentrated drink
Black currant
Mothers with
children
Sugar free
Plastic Bottles
Enhanced health
Flavors
Carbonated
Ready to
drink
Out of home
Medical positioning
Main-stre am
soft dr ink
Low pr
ice
Non foodsMale
posit
ioning
Aver
age
tast
e
Facilitates New Product Acceptance
Reduces risk perceived by customersIncreases the probability of gaining distribution and trialIncreases efficiency of promotional expendituresReduces costs of introductory and follow-up marketing
programsAvoids cost of developing a new brandAllows for packaging and labeling efficienciesPermits consumer variety-seeking
Provides Feedback Benefits to the Parent Brand and Company
Clarifies brand meaningEnhances the parent brand imageBrings new customers into brand franchise and increase
market coverageRevitalizes the brandPermits subsequent extensions
Advantages of Brand Extensions
Can confuse or frustrate customers
Can encounter retailer resistance Can fail and hurt parent brand
image Can succeed but cannibalize
sales of parent brand Can succeed but diminish
identification with any one category
Can succeed but hurt the image of parent brand
Can dilute brand meaning Can forgo the chance to develop
a new brand
Disadvantages of Brand Extension
• Multibrands: – Marketing of 2 or more similar and
competing products under different and unrelated brands to capture shelf space, get to customers who like to try new brands and saturate the market
• Examples: 1………………………..2………………………..3…………..……………
Brand Development – Multi brands
• New brands: – Developed based on belief that the
power of its existing brand is waning and a new brand name is needed. Also used for products in new product category.
– Examples are:1………………..……….2…………………….…..3……………..………….
Brand Development – New Brands