INTRODUCTION
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Transcript of INTRODUCTION
THE CORRESPONDENT,
THE COMIC, AND THE COMBATANT:HOW MODERATOR STYLE AND GUEST CIVILITY SHAPE NEWS CREDIBILITYBy Emily K. Vraga, Mitchell Bard, Leticia Bode, D. Jasun Carr, Stephanie Edgerly, Courtney Johnson, Young Mie Kim, & Dhavan V. Shah
INTRODUCTION
The way Americans get their news is changing Success of political humor shows like The Daily
Show Success of aggressive talk shows like The O’Reilly
Factor Previous research has focused on effects of
video-malaise on trust and perceptions Incivility (Mutz & Reeves, 2005; Cho et al., 2009)
Combative television (Forgette & Morris, 2006)
Political humor (Baumgartner & Morris, 2006; Tsfati et al., 2009)
But how do shifts in moderator role affect this relationship?
Does moderator style interact with guest tone?
MODERATOR STYLE Moderators organize discussion and promote
high-quality exchange (Janssen & Keis, 2005)
Moderator-As-Correspondent Journalists as “fair-minded moderators” (Ettema, 2007)
Ensure guests given equal time, pose critical questions, and reiterate key positions
Moderator-As-Combatant Journalists as a check on the powerful (Schudson, 1994)
But “attack dog” style may be detrimental (Tannen, 1998)
Moderator-As-Comic Self-effacing humor boosts credibility and likeability
(Lyttle, 2001) and defuses tension (Miron et al. 2008) But comedic talk shows may also lessen media trust
(Baumgartner & Morris, 2006)
GUEST TONE
Recent boom in high drama political talk shows But these shows can turn nasty, including
personal attack (Forgette & Morris, 2006)
Research suggests televised incivility decreases trust in politicians & political institutions (Mutz & Reeves, 2005; Cho et al., 2009)
Incivility also heightens arousal and entertainment of a show (Mutz & Reeves, 2005; Mutz, 2007)
But outlets containing contentious programs – like Fox, CNN, and MSNBC – are among the most trusted in America (Public Policy Polling 2010)
EFFECTS ON MEDIA CREDIBILITY
Effects of modality understudied with increasing blending of hard and soft news (Baym, 2010)
Despite decades of concern about media credibility (Gaziano, 1988; Tsfati & Cappella, 2003)
Credibility remains multi-dimensional concept (Meyer, 1988; Fico et al., 2004)
Perceptions of media credibility driven by on-air personalities for TV news (Newhagen & Nass, 1989)
Thus, the behavior of a moderator and the guests on a political talk show should have a large impact on ratings of media credibility
HYPOTHESES: MODERATOR ROLE
H1: A correspondent will lead to higher ratings of a) moderator credibility, b) program credibility, c) change in media trust, d) program informational value and lower ratings of e) entertainment value compared to both the combatant and comic.
H2: A comic will lead to higher ratings of a) moderator credibility, b) program credibility, and c) change in media trust, compared to a combatant.
RQ1: Does the comic lead to higher perceptions of program a) informational value and b) entertainment value compared to a combatant?
HYPOTHESES: GUEST TONE H3: Uncivil guests will lead to higher ratings
of a) moderator credibility and b) program entertainment value but lower ratings of c) program credibility and d) change in media trust compared to civil guests.
RQ2: How will uncivil guests affect ratings of program informational value compared to civil guests?
H4: The effects of moderator style will be conditioned by the tone of the guests, such that we will see larger depending on moderator style when guests are civil compared to when they are uncivil.
METHOD Simulated political talk show
Professional actors: Moderator with two guests Professional director & experienced producer Discussion of proposed governmental policy of
cap-and-trade 3 (Moderator style: Correspondent, Comic,
Combatant) x 2 (Guest Tone: Civil, Uncivil) Measures
Moderator credibility Program credibility (Meyer, 1988; Fico et al., 2004)
Change in media trust Program informational value & entertainment
value (Mutz & Reeves, 2005)
RESULTS: MODERATOR STYLE
RESULTS: GUEST TONE
RESULTS: INTERACTION
SUMMARY OF RESULTS
The correspondent performs best in terms of program and media credibility But does not hurt entertainment value
The combatant is the least credible The comic mitigates some of the negative
effects of aggression – but never outperforms the correspondent
Guest tone has no impact on ratings of program or media credibility
Nor does guest tone interact with moderator style Compartmentalized judgments?
TESTING ALTERNATIVE EXPLANATIONS
Moderator style did not affect ratings of attention to the program People did not report paying more attention to
the combatant or the comic Correspondent also produces greatest
intentions to watch program in the future Guest tone also not related to trust in the
political system Does not replicate Mutz & Reeves (2005) Guests not politicians but pundits? Again – judgments compartmentalized
IMPLICATIONS
Correspondent follows deliberative ideal Neutral, truth-seeking, balanced This style best matches viewers’ expectations
A correspondent can sustain perceptions of media credibility without hurting ratings
Media credibility driven by moderator style Not conditioned by guest tone Audience able to distinguish the source of
incivility Incivility’s lost entertainment value?
Previously, incivility entertaining and arousing Audience desensitization?