INTERPERSONAL COMMUNICATION CHAPTER 1: FOUNDATIONS OF

INTERPERSONAL COMMUNICATION

PREPARED BY:RIN NEKOOM1143A

REASONS TO STUDY INTERPERSONAL COMMUNICATION

• INTELECTUAL BENEFITSWithout knowledge of interpersonal communication, it would be impossible to understand a large part of human interaction and human relationships.

• PRACTICAL BENEFITSInterpersonal skills offer a key-career advantage for finance professionals in the next century, play an important role in preventing workplace violence.reduce the medical mishaps and improve doctor-patient communication.

NATURE OF INTERPERSONAL COMMUNICATION

• INTERPERSONAL COMMUNICATION INVOLVES INTERDEPENDENT INDIVIDUALSInterpersonal communication is a communication that happens between two people than in some way connected.Not only the individuals are connected, they are also interdependent (a person does has an impact on the other person)

• INTERPERSONAL COMMUNICATION IS INHERENTLY RELATIONALInterpersonal communication is inevitably and essentially relational in nature.Interpersonal communication occurs within a relationship. It impacts and define the relationship.You interact differently with family and friends.But notice that the way of communication will influence the kind of relationship that was developed.

• INTERPERSONAL COMMUNICATION EXISTS ON A CONTINUUMInterpersonal communication exists in a continuum, that ranges from relatively impersonal to highly personal.Characteristics that distinguish the personal and impersonal forms of communication.

role vs. personal information- role of a waitress and customer, personal info of father and son

societal vs. personal rules- server and customer based on rules of society, father and son personally established rules.

predictive vs. explanatory data- at the start of course you predict some of students in your class, after long the

prediction decrease as you know them better and able to explain their behavior.

• INTERPERSONAL COMMUNICATION INVOLVES VERBAL AND NONVERBAL MESSAGES.Interpersonal communication involves the exchange of both verbal and non-verbal messages.The words you use, facial expressions, eye contact and body posture send interpersonal messages.Likewise, you receive interpersonal message by hearing, vision and touch.

• INTERPERSONAL COMMUNICATION EXISTS IN VARIED FORMSInterpersonal communication takes place face-to-face or online.Online communication (computer-mediated communication (CMC)) is now a major part of people’s interpersonal experience to the whole world.Some forms of communication that are still used are such as e-mail, instant-messages, chat groups and social networking.

• INTERPERSONAL COMMUNICATION VARIES IN EFFECTIVENESS.Some relationships are highly successful and some are total failures.Most are somewhere between the extremes.You are presented with choice points- moments where you have to make a choice to who you want to communicate with, what you say and don’t say, how you phrase what to say and etc.This aim give you reasons for varied choices and effect your interpersonal skills.

ELEMENTS OF INTERPERSONAL COMMUNICATION

• SOURCE-RECEIVERInterpersonal communication involves at least two person.Each person performs source functions (formulate to send messages) and also perform receiver functions (perceives and comprehend messages).Each person will be performed by each individual.

• ENCODING-DECODINGEncoding refers to act of producing messages (e.g. speaking or writing)Decoding refers to the act of understanding messages (e.g. listening or reading)By writing or sending message in via sound waves you are putting ideas into code hence called encoding.(e.g. speakers and writers are encoders)While the readers and listeners are decoders.Interpersonal communication will occur when there are both encoders and decoders.

• MESSAGESMessages-signals that serve as stimuli for a receiver, maybe auditory, visual, touching, tasting and etc. or just combination.The things you do such as talking, body gestures, the clothes you wear, the way you talk or walk and the sentences you say give messages.Messages can both be intentional(e.g. fully planned strategy of speech) and unintentional (e.g. body odor, nervous twitch).Feedback messages-messages sent back to the speaker concerning reactions to what is said.Feedforward messages- information you provide before sending your primary messages. Reveal something of messages to come. (e.g. preview, intro.)

• CHANNELCommunication channel is the medium through which messages pass.Connecting bridge of source and receiver.Some communication using one channel or more channel simultaneously. Channel is also the means of communication.

It can also be the channel of CMC with restrictions and more time to build the words.