INTERNAL QUALITY PLAN€¦ · WP7 Quality and Evaluation WP8 Communication KPI Key Performance...

INTERNAL

QUALITY PLAN

2017

|LINKYOU PROJECT|

1

Table of Contents

Table of Contents ..................................................................................................... 1

List of Abbreviations and Acronyms ...................................................................... 3

About Link You ......................................................................................................... 5

Executive Summary ................................................................................................. 7

1. Introduction ........................................................................................................ 8

2. Management Structure – roles and responsibilities ..................................... 10

2.1. Partner 1 – ISCTE-IUL – Project coordinator ................................................................................10

2.2. Partner 2 – Universidad AUSTRAL ................................................................................................12

2.3. Partner 3 – Fundacion Universitaria Catolica del Norte ..............................................................13

2.4. Partner 4 – Universidad ESAN ......................................................................................................15

2.5. Partner 5 – Universidad Nacional del Litoral (Argentina) ............................................................17

2.6. Partner 6 – Pontificia Universidad Javeriana (Colombia) .............................................................19

2.7. Partner 7 – Universidad de Piura (Peru) ......................................................................................21

2.8. Partner 8 – Universiteit Maastrich (Netherlands) ........................................................................22

2.9. Partner 9 – Fundación Universidad Empresa (Spain) ...................................................................24

2.10. Partner 10 – Lipomize (Argentina) ...............................................................................................26

2.11. Partner 11 – University of Wolverhampton (U. Kingdom) ...........................................................27

2.12. Partner 12 – Fahsbender Consulting (Peru) .................................................................................29

2.13. Partner 13 – Corporacion Interuniversitaria de Servicios (Colombia) .........................................30

3. Framework of the Internal Quality Plan.......................................................... 33

4. Project reporting .............................................................................................. 35

4.1. WP internal progress monitoring .................................................................................................35

4.2. Delivery time for reports ..............................................................................................................36

4.2.1. Reports at the beginning of the activity ..........................................................................36

4.2.2. 6-monthly progress reporting ..........................................................................................36

4.2.3. Final report .........................................................................................................................37

4.3. Eventual Reports ..........................................................................................................................37

4.4. Tips for Reporting .........................................................................................................................37

2

5. Communication channels ............................................................................... 38

5.1. Mailing Lists ..................................................................................................................................38

6. Appendix ........................................................................................................... 39

6.1. Reports at the beginning of the activity .......................................................................................40

6.2. Semestral Report ..........................................................................................................................42

6.3. Final Report ..................................................................................................................................44

3

List of Abbreviations and Acronyms

P Partner

P1 ISCTE-Institute University of Lisbon

P2 Universidad Austral

P3 Fundacion Universitaria Catolica del

Norte

P4 Universidad ESAN

P5 Universidad Nacional del Litoral

P6 Pontificia Universidad Javeriana

P7 Universidad de Piura

P8 Maastricht University

P9 Fundacion Universidad Empresa

P10 Lipomize

P11 University of Wolverhampton

P12 Fashbender Consulting

P13 CIS

WP Work Packages

WP1 Preparation

WP2 Challenge Academy APP

WP3 Teacher’s Workshops

WP4 Challenge Academy Community

WP5 Improve the Knowledge Transfer offices

WP6 MOOC

WP7 Quality and Evaluation

WP8 Communication

KPI Key Performance Indicator

5

About Link You

The consortium has decided to develop this project motivated by some common

objectives, which in global terms we are all facing. That’s the main reason why we’ve

decided to go through this project idea and try to meet these challenges. The project

is interesting to all partners involved in the partnership in a way or another, which will

guarantee the engagement in the project activities. We have identified the following

challenges: a) the unemployment amongst young graduates; b) the difficulties to

attract private funds to research; c) the difficulties to promote the transfer knowledge

between academia and businesses; d) the use of crowdsourcing as a tool to create a

network that aims to bring together industries, academics and students. Our intention

is to contribute for the resolution of these challenges through the project development.

The challenges defined for this project were identified by using different approaches:

a) experience gained in the field by partners’ institutions from Europe; b) by analyzing

the priorities of the European Commission for this region; c) by analyzing the literature;

d) by analyzing the experience acquired by other projects that aim to bridge similar

needs; and e) analyzing the participation from region 8 Higher educations; needs

analysis.

The consortium identified the challenges on which will act to achieve certain goals.

For each challenge we define the issue and the way we found to solve it during or after

the project’s lifetime:

Challenge 1: unemployment among young graduates - To contribute to employability

skills development, through the academics training by enhancing their curricula

embeddedness, at least in two curricula unit during the project lifetime - each partner

country; to train students to the labor market and develop activities with alumni

networks as a strategy to get a job, by organizing three events per partner in Latin

America; to improve the cooperation between companies and universities by inviting

at least 5 companies during the project lifetime to give feedback to graduates and

teachers about cooperation strategies; to develop employability skills by training and

preparing students for the market with companies expertize in recruitment.

6

Challenge 2: difficulties in attracting private funds to research. To foster the research

projects with companies and universities, through the platform Challenge Academy by

presenting the platform to a group of companies close to each partner university and

by transfer the European Experience; to promote institutional development by inviting

20 alumni and 10 companies, per university in LA to support students and research,

by offering at least 2 scholarships or 3 dissertation themes.

Challenge 3: difficulties to promote transfer of knowledge from academia to business;

To get 18 cooperation agreements between companies and universities from partner

LA by using the European experience on this field; To contribute for new services and

products and consequently to the competitiveness from businesses by encouraging

companies to present their needs through the platform as to get ideas from the users

who are registered in the platform; to bring academics to think about real companies

problems, by encouraging at least 10 teachers from each university to the usefulness

of the platform.

Challenge 4: use of crowdsourcing as a tool to create a network that aim to bring

together companies, academics and students to improve the results of companies

involved in the project. To improve the cooperation/ mobility between institutions/

countries and continents by encouraging companies to offer internships that promote

mobility and exchange; to increase the academia knowledge about market labor

through the events of knowledge transfer; to motivate 600 students to register in the

Challenge Academy and to be involved in the resolution of problems as a tool to

improve their employability.

7

Executive Summary

The purpose of this Quality Plan is to provide all partners with a reference on the

different aspects that are considered important to take into account, throughout all the

activities belonging to the LinkYou Project.

In order to understand the importance of the quality of each particular activity, it is very

important that all partners have an overall view of the LinkYou Project; that everyone

knows the objectives and challenges; That we all know who the other partners working

on the Project are; that we can all see that the activity we do is included in a program

that transcends that particular activity and therefore requires each of the proposals to

be carried out in a professional way.

The evaluation of the activities will allow all partners to know what aspects need

improvement to be able to carry out a higher quality Project.

The use of these guidelines can contribute positively to communication, coordination

and collaboration among all partners.

The Project Quality Management Plan is a deliverable which is intended to be used

by all the project partners, to ensure quality assurance of project processes and

outputs and prevent possible deviations from the Project.

8

1. Introduction

The Quality Assurance Plan is a management system to help an organization “do work

correctly”. The QA Plan is the document describing the quality actions and instruments

the project will implement.

The Plan is intended to help the manager and all the partners to reach the goals of the

project.

The role of the quality manager is to develop the overall project strategy; to establish

requirements and performance expectations; to manage the contract; to monitor and

assess performance; and proactively to anticipate and resolve issues that impact

project success.

A project QA Plan general statement should address:

Senior management commitment and acknowledgement of ownership

for project quality;

Commitment to the QA Plan as the mechanism to ensure requirements

are met.

Commitment to define quality requirements before work starts;

Commitment to comply with project quality requirements;

Commitment to stop work if unable to comply with quality requirements;

Commitment to monitor processes continuously.

The present document seeks to improve quality of the project by:

Establishing and implementing processes to detect and prevent quality

problems;

Identify, control, and correct items, services, and processes that do not meet

established requirements;

Identify the causes of problems and include prevention of recurrence as a part

of corrective action planning;

9

Review item characteristics, process implementation, and other quality-related

information to identify items, services, and processes needing improvement.

The value added by a QA Plan present many aspects:

Feedback and continuous improvement;

Improved communication;

Problems prevented initially and/or from recurring;

Data driven management decisions;

Improved process performance;

Intensifies focus and resources on issue identification and prevention vs. issue

resolution;

Prompt, decisive steps to correct matters that are out of control;

Defective actions managed and prevented from getting into processes.

10

2. Management Structure – roles and responsibilities

The LinkYou Project has thirteen partners from the European Union and Latin

America, coordinated by ISCTE-IUL.

This section will describe the different roles and commitments expected of each of the

partners.

2.1. Partner 1 – ISCTE-IUL – Project coordinator

- Contact Person – Marina Ventura | [email protected]

- Roles and responsabilities:

WP Main Tasks Duration Outcome Deadline

#1

To give the feedback of the final report;

Translate the materials to Portuguese;

Follow the process of designing the questionnaires.

01-02-2017 to

30-04-2017

Questionnaire 30-03-2017

LA needs report

15-05-2017

#2

Organize online meetings with the other representatives of Engineering Schools;

Produce the Requirement Notebook;

Develop the APP.

01-04-2017 to

30-06-2019

Requirements Notebook

15-06-2017

Challenge Academy platform

30-06-2019

Challenge Academy

APP 30-06-2019

#3

Participate in the elaboration of the manual with two modules; Provide training to the LA

universities staff; Follow the implementation of the

workshops.

15-03-2017 to

01-03-2019

Manuals and training

materials 30-06-2017

Training of trainers

30-10-2017

#4

Support WP coordinator (i.e. P3); Contribute to strengthen the link

between LA and European Countries.

01-01-2018 to

30-08-2019

#5 Follow the LA partners in terms of

improvements in their career services, as players on the

01-10-2018 to

01-09-2019

Knowledge Transfer Offices

Guidelines

31-05-2018

mailto:[email protected]

11

implementation of the Knowledge Transfer Offices;

Evaluate and provide feedback to each university about methods of

improvement

#6 No activity predicted. 01-01-2019

to 30-09-2019

#7

To collect the answers from stakeholders using the tools

developed; Guiding and solving eventual

problems To subcontract a quality consultant

01-01-2017 to

14-10-2019

Internal Quality and Evaluation

Reports

30-06-2017 01-12-2017 30-05-2018 01-11-2018 30-04-2019 15-10-2019

External Quality and Evaluation

Plan

01-10-2017 01-10-2018 01-10-2019

#8

To accomplish the communication plan;

To engage local opinion makers and journalists;

To record, photograph and save participants information;

To report dissemination activities; To organize the international

conference.

01-01-2017 to

14-10-2019

Social Media and Networks

Along project

International Conference

30-07-2019

#9

Partners Agreement Develop the Project Road Map;

To present the financial monitoring strategies;

To contribute to the good use of resources and financial fund;

To report to European Commission the project Implementation; To subcontract an auditing

company; To solve partnership problems.

01-01-2017 to

14-10-2019

Partners Agreement

01-02-2017

Face-to-face Meetings

Mar/ 2017 Oct/ 2017 Apr/ 2018 Oct/ 2018 Apr/ 2019 Oct/2019

Project Road Map

30-03-2017

Activities and events’ report

ongoing

Financial Control

Ongoing

European Commission’s

Reports Ongoing

Project Dropbox

Ongoing

Total working days: 478

12

2.2. Partner 2 – Universidad AUSTRAL

- Contact Person – Julio Durand| [email protected]


WP Main Tasks Duration Product Deadline

#1 To give feedback 01-02-2017

to 30-04-2017


#2

To present the business case about the use of the platform;

Contribute to turn the platform more attractive for companies.

01-04-2017 to

30-06-2019

Testing Monitoring

Report Along 2018

#3

Dissemination of the workshops among teachers and companies;

Organize the workshops, evaluate and report it

15-03-2017 to

01-03-2019

LA Workshops

15-02-2019

Pilot Report 01-06-2019

#4

To involve the companies and sign partnership protocols;

To equip the room; To organize events for the community

to use the support room; Training volunteers/ mentors;

Choose one or two success cases and present the study case;

01-01-2018 to

30-08-2019

Activity Monitoring

Report

1/6/2018 1/12/2018 1/6/2019

1/10/2019

National Case Studies

1-06-2019

Training Volunteers

01-01-2018

#5

Organize events with stakeholders to evaluate the viability of the

Knowledge Transfer Offices according with the suggestions of

P11; To report the results;

Present to the P11 an implementation model and a sustainability plan for

Knowledge Transfer Offices;

01-10-2018 to

01-09-2019

Stakeholders Events

1-06-2018


to 30-09-2019

#7

A lead partner will be responsible by report eventual problems to the coordinator and to figure out a

solution;

01-01-2017 to

14-10-2019

Quality and Evaluation

Plan 15-02-2017


13

To define the quality and evaluation plan and to share it with the other

partners; To collect answers from stakeholders

using the available tools; To collect e-mail addresses from people involved on the project;

To report the quality and evaluation; To give feedback to other partners

according to the quality plan scheduled;

To provide relevant information to the coordinator and management leader.

Tools to evaluate process,

results and events

Along the Project

#8


Toe-mail the marketing strategy; To organize the regional launch; To exploit the results at national

conferences; To record, photograph and save

participants’ information; To report dissemination activities.

01-01-2017 to

14-10-2019


Along the project

Regional Launch

14-10-2019

National Congress

Presentations

Along the project

#9

To discuss and accept the road map and follow the guidelines;

To attend partner’s meetings; To adjust the work plan if necessary,

according to P1 feedback; To contribute for the good use of

resources and financial fund.

01-01-2017 to

14-10-2019

Partners Grant

Agreement 01-02-2017



Activities and Event’s Report

Along the project

Financial Control

Along the project


2.3. Partner 3 – Fundacion Universitaria Catolica del Norte

- Contact Person – German Gallego| [email protected]



14

WP # Main Tasks Duration Product Deadline

#1

Active participation on the elaboration of the questionnaire

participating in the online meetings; Dissemination of the questionnaire.

01-02-2017 to

30-04-2017

Latin American

Needs report

15-05-2017


to 30-06-2019

#3

Training of trainers; Dissemination of the workshops among teachers and companies;

Organize the workshops, evaluate and report it.

15-03-2017 to

01-03-2019

LA Workshops

15-02-2019


#4


To equip the room; To organize events for the

community to use the support room; Training volunteers/ mentors;

Choose one or two success cases and present the study case;

To coordinate the LA partner’s activity and report it to the

coordinator

01-01-2018 to

30-08-2019

Activity Monitoring Report - Resume

1/6/2018 1/12/2018 1/6/2019

1/10/2019


1-06-2019

Training Volunteers

01-01-2018

#5

Organize events with stakeholders to evaluate the viability of the Knowledge Transfer Offices

according with the suggestions of P11;

To report the results; Present to the P11 an

implementation model and a sustainability plan for Knowledge

Transfer Offices;

01-10-2018 to

01-09-2019

Stakeholders Events

1-06-2018


to 30-09-2019

#7 To collect answers from

stakeholders using the tools created by P2.

01-01-2017 to

14-10-2019


Reports

Every year

#8


To e-mail the marketing strategy; To organize the regional launch;

01-01-2017

to 14-10-2019


Along the Project

Regional Launch

14-10-2019

15

To exploit the results at national conferences;

To report dissemination activities; To give consultancy to other HEI or

business; To organize an international

conference; To provide help when necessary by

guiding and solving eventual problems or conflicts that might

emerge, based on previous experience on developing projects’

management.

National Congress

Presentations

Along the Project


30-07-2019

#9

To attend partner’s meetings; To adjust the work plan if necessary,

according to P1 feedback; To contribute for the good use of


01-01-2017 to

14-10-2019

Partners Grant




Activities and Event’s Report

Along the project

Financial Control

Along the project


2.4. Partner 4 – Universidad ESAN

- Contact Person – Mariella Olivos| [email protected]



#1

Active participation on the elaboration of the questionnaire

participating in the online meetings;

Dissemination of the questionnaire.

01-02-2017 to

30-04-2017

Questionnaire Application

20-03-2017

Peruvian results

15-4-2017


to 30-06-2019


16

#3

Training of trainers; Dissemination of the workshops among teachers and companies;


15-03-2017 to

01-03-2019

LA Workshops 15-02-2019


#4



community to use the support room;

Training volunteers/ mentors; Choose one or two success cases and present the study

case;

01-01-2018 to

30-08-2019

Activity Monitoring

Report

1/6/2018 1/12/2018 1/6/2019

1/10/2019


1-06-2019

Training Volunteers

01-01-2018

#5

Coordinate the partners from LA and report the evolution of the implementation of the actions;

Organize events with stakeholders to evaluate the

viability of the Knowledge Transfer Offices according with

the suggestions of P11; To report the results; Present to the P11 an


Transfer Offices;

01-10-2018 to

01-09-2019

Stakeholders Events

1-06-2018


to 30-09-2019



01-01-2017 to

14-10-2019


Reports

Every six months

#8

To mail the marketing strategy; To organize the regional launch; To exploit the results on national


participants’ information; To report dissemination activities; To give consultancy to other HEI

or business.

01-01-2017 to

14-10-2019


Along the project

Regional Launch

14-10-2019

National Congress

Presentations

Along the project

#9 To attend partner’s meetings; 01-01-2017

to Partners Grant


17

To adjust the work plan if necessary, according to P1

feedback; To contribute for the good use of


14-10-2019



Activities and Events’ Report

Along the project

Financial Control

Along the project


2.5. Partner 5 – Universidad Nacional del Litoral (Argentina)

- Contact Person – Julio Talín| [email protected]



#1 Provide feedback regarding the questionnaire;

Dissemination of the questionnaire;

Collect and analyze answers to the questionnaire;

Write the national report.

01-02-2017 to

30-04-2017


LA Needs Report

15-04-2017

#2 No activity predicted. 01-04-2017 to

30-06-2019

#3 Receive formation; Dissemination of the workshops among teachers and companies;


15-03-2017 to

01-03-2019



#4 To involve the companies and sign partnership protocols;



Training volunteers/ mentors;

01-01-2018 to

30-08-2019

Activity Monitoring

Report

1/6/2018 1/12/2018 1/6/2019

1/10/2019


1-06-2019

Training Volunteers

01-01-2018


18

Choose one or two success cases and present the study

case;

#5 Organize events with stakeholders to evaluate the




Transfer Offices;

01-10-2018 to

01-09-2019

Stakeholders Events

1-06-2018

#6 Offer inputs to the courses’ contents;

Implement the pilot and report to WP leader (i.e. P12).

01-01-2019 to

30-09-2019 MOOC 15-6-2019

#7 To collect answers from stakeholders using the tools

created by P2.

01-01-2017 to

14-10-2019


Reports

Every six months

#8 Lead partner which means it will be responsible for this WP, to

report eventual problems detected to the coordinator and

figure out a solution; To develop the project design

and other communication materials to help partners during

project implementation; To present the communication

plan which will include strategies, tools and measures;

To define the online presence of the project;

To e-mail the marketing strategy; To translate relevant materials

into SP; To give consultancy to other HEI

or business.

01-01-2017 to

14-10-2019

Communication Plan and Press

Kit

14-03-2017


Along the project

Regional Launch 14-10-2019

National Congress

Presentations

Along the project

#9 To attend partner’s meetings; To adjust the work plan if

necessary, according to P1 feedback;

To contribute for the good use of resources and financial fund.

01-01-2017 to

14-10-2019

Partners Grant Agreement

01-02-2017


Mar/ 2017 Oct/ 2017 Apr/ 2018 Oct/ 2018 Apr/ 2019

19

Oct/2019

Activities and Events’ Report

ongoing

Financial Control ongoing


2.6. Partner 6 – Pontificia Universidad Javeriana (Colombia)

- Contact Person – Fanny Almario| [email protected]



#1

Provide feedback regarding the questionnaire;




01-02-2017 to

30-04-2017


LA Needs Report 15-04-2017

#2

To give P1 feedback about the requirements of the platform and

the App; Follow the development of the

app.

01-04-2017 to

30-06-2019

Testing Monitoring

Report

Along 2018

#3

Receive formation; Dissemination of the workshops among teachers and companies;


15-03-2017 to

01-03-2019



#4





case;

01-01-2018 to

30-08-2019

Activity Monitoring

Report

1/6/2018 1/12/2018 1/6/2019

1/10/2019


1-06-2019

Training Volunteers

01-01-2018


20

#5





Transfer Offices;

01-10-2018 to

01-09-2019

Stakeholders Events

1-06-2018

#6

Offer inputs to the course’s

contents; Implement the pilot and report to

WP leader (i.e. P12).

01-01-2019 to

30-09-2019 MOOC

15-06-2019



01-01-2017 to

14-10-2019


Reports

Every six months

#8


To e-mail the marketing strategy; To organize the regional launch; To exploit the results on national

conferences; To report dissemination activities; To give consultancy to other HEI

or business;

01-01-2017 to

14-10-2019


Along the project


National Congress

Presentations

Along the project

#9

To attend partner’s meetings; To adjust the work plan if



01-01-2017 to

14-10-2019


01-02-2017



Activities and Events Report

Along the project

Financial Control Along the

project


21

2.7. Partner 7 – Universidad de Piura (Peru)

- Contact Person – María Pía Chirinos| [email protected]



#1

Provide feedback regarding the questionnaire;




01-02-2017 to

30-04-2017


LA Needs Report 30-06-2017

#2

To give P1 feedback about the requirements of the platform and

the App; Follow the development of the

app.

01-04-2017 to

30-06-2019

Testing Monitoring

Report

Along 2018

#3

Receive formation; Dissemination of the workshops among teachers and companies;


15-03-2017 to

01-03-2019



#4





case;

01-01-2018 to

30-08-2019

Activity Monitoring

Report

1/6/2018 1/12/2018 1/6/2019

1/10/2019


1-06-2019

Training Volunteers

01-01-2018

#5





Transfer Offices;

01-10-2018 to

01-09-2019

Stakeholders Events

1-06-2018

#6 Support P12 on the definition of

the programmed contents; 01-01-2019

to MOOC 15-6-2019


22

Follow the execution of the course;

Implement the pilot and report to WP leader (i.e. P12).

30-09-2019



01-01-2017 to

14-10-2019


Reports

Every six months

#8

To e-mail the marketing strategy; To organize the regional launch; To exploit the results on national


participants information; To report dissemination activities; To give consultancy to other HEI

or business;

01-01-2017 to

14-10-2019


Along the project


National Congress

Presentations

Along the project

#9

To discuss and accept the road map and follow the guidelines; To attend partner’s meetings;




01-01-2017 to

14-10-2019


01-02-2017




Along the project


project


2.8. Partner 8 – Universiteit Maastrich (Netherlands)

- Contact Person – Herco Fonteijn| [email protected]




23

#1

To prepare the necessary documents for the analyzing of

needs; To organize the online meetings

among European countries in order to gather information on the good practices to produce

the report; To follow the process of

designing the questionnaire to be applied in the LA

countries; To give feedback to the

partners.

01-02-2017 to

30-04-2017

European Best Practices Report

15-03-2017


to 30-06-2019

#3

Participate on the elaboration of the manual;

Elaborate two modules; Provide training to LA

universities staff; Follow the implementation of the

workshops.

15-03-2017 to

01-03-2019

Manuals and training supports

30-03-2017


30-07-2018


to 30-08-2019


to 01-09-2019


to 30-09-2019



01-01-2017 to

14-10-2019


Reports

Every six months

#8

To mail the marketing strategy; To organize the regional launch; To exploit the results on national


participants’ information; To report dissemination

activities; To give consultancy to other HEI

or business;

01-01-2017 to

14-10-2019


Along the Project


National Congress

Presentations

Along the Project

24

#9





01-01-2017 to

14-10-2019


01-02-2017




Along the Project


Project


2.9. Partner 9 – Fundación Universidad Empresa (Spain)

- Contact Person – Óscar Cubillo| [email protected]



#1

To contribute to the report on good practices;

To give feedback of the final report;

Translate materials to SP; Follow the process of designing

the questionnaires.

01-02-2017 to

30-04-2017


15-03-2017


to 30-06-2019

#3

Coordinate the team of European partners;

Gather all the modules and prepare the Handbook;

Provide feedback to the pilot’s workshop report.

15-03-2017 to

01-03-2019


30-03-2017


to


25

30-08-2019

#5

Cooperate with P11 in the elaboration of the model;

Follow the development of activities in LA countries;

01-10-2018 to

01-09-2019


Guideline

30-05-2018


to 30-09-2019

#7

To collect answers from stakeholders using the tools

created by P2.

01-01-2017 to

14-10-2019


Reports

Every six months

#8

To exploit results at national conferences;

To organize the regional launch; To exploit the results on national conferences;

To record, photograph and save participants information; To report dissemination

activities; To give consultancy to other

HEI or business;

01-01-2017 to

14-10-2019


Along the project


National Congress

Presentations

Along the project

#9



feedback; To contribute for the good use of resources and financial fund.

01-01-2017 to

14-10-2019


01-02-2017




Along the project


Project


26

2.10. Partner 10 – Lipomize (Argentina)

- Contact Person – Martín Diaz| [email protected]



Argentina’s

Needs Report feedback

30-04-2017


to 30-06-2019


to 01-03-2019

#4 Use the platform regularly and

present its own case study.

01-01-2018 to

30-08-2019


1-06-2019


to 01-09-2019


to 30-09-2019



01-01-2017 to

14-10-2019


Reports

Every six months

#8

To organize the regional launch; To exploit the results on national conferences;


activities.

01-01-2017 to

14-10-2019


Along the Project


National Congress

Presentations

Along the Project

#9




01-01-2017 to

14-10-2019


01-02-2017




27


Along the Project


project


2.11. Partner 11 – University of Wolverhampton (U. Kingdom)

- Contact Person – Nigel Birch| [email protected]



#1

To contribute to the report on good practices;

To give the feedback of the final report;

Follow the process of designing the questionnaires.

01-02-2017 to

30-04-2017


15-03-2017

#2

To present the business case to the platform;

Contribute to turn the platform more attractive for companies.

01-04-2017 to

30-06-2019

Testing Monitoring

Report

Along 2018

#3

Participate in the elaboration of the manual with two modules;

Provide training to the LA universities staff;

Follow the implementation of the workshops.

15-03-2017 to

01-03-2019


30-03-2017


30-07-2017


to 30-08-2019


28

#5


viability of Knowledge Transfer Offices;

Present an implementation model and a sustainability plan for Knowledge Transfer Offices;

Involve the most relevant professionals for the activity

success; To develop with P1 and P9 an implementation model for all

institutions from LA; To provide the leader of the WP

with report’s feedback. Make suggestions about

possible changes for each institution;

Follow partners in the implementation process.

01-10-2018 to

01-09-2019


Guideline

30-05-2018


to 30-09-2019

#7


created by P2; Provide help when necessary,

by guiding and solving eventual problems; based on its previous

experience on developing projects management.

01-01-2017 to

14-10-2019


Reports

Every six months

#8


activities; To give consultancy to other HEI

or business; To organize a national

conference; Provide help when necessary,

by guiding and solving eventual problems; based on its previous

experience on developing projects management.

01-01-2017 to

14-10-2019


Along the project


30-07-2019

#9 To discuss and accept the road map and follow the guidelines;

01-01-2017 to


01-02-2017

29

To attend partner’s meetings; To adjust the work plan if



14-10-2019




Along the project


project


2.12. Partner 12 – Fahsbender Consulting (Peru)

- Contact Person – Juan Carlos Fashbender | [email protected]



LA Needs Report

30-04-2017


to 30-06-2019


to 01-03-2019



01-01-2018 to

30-08-2019


1-06-2019


to 01-09-2019

#6

To subcontract services to develop the MOOC;

Develop the business plan to disseminate the MOOC;

Aggregate other partners’ inputs about the content of the MOOC

and present an integrated response in cooperation with

P7;

01-01-2019 to

30-09-2019 MOOC

30-10-2019


30

Evaluate results and present them to the partnership.

#7


created by P2;

01-01-2017 to

14-10-2019


Reports

Every six months

#8



HEI or business; To organize the regional launch;

To exploit the results on national conferences.

01-01-2017 to

14-10-2019

Project Design 15-02-2017


Along the project


National Congress

Presentations

Along the project

#9




01-01-2017 to

14-10-2019


01-02-2017




Along the project


project


2.13. Partner 13 – Corporacion Interuniversitaria de Servicios (Colombia)

- Contact Person – Claudia Gonzalez| [email protected]



31



to 30-06-2019

#3

Receive the evaluation reports from all the LA partners;

Analyze the data and make the pilots report;

Translate it to English.

15-03-2017 to

01-03-2019 Pilot Report

01-06-2019



01-01-2018 to

30-08-2019


1-06-2019


to 01-09-2019


to 30-09-2019

#7


created by P2.

01-01-2017 to

14-10-2019


Reports

Every six months

#8



HEI or business; To organize the regional launch;

To exploit the results on national conferences.

01-01-2017 to

14-10-2019


Along the project


National Congress

Presentations

Along the project

#9

To discuss and accept the road map and follow the guidelines; To attend partners meetings;



01-01-2017 to

14-10-2019


01-02-2017




Along the project

32


project


33

3. Framework of the Internal Quality Plan

Our method to guarantee quality will include planning, monitoring and evaluation.

Tracing this measures will avoid deviations to the work plan and therefore to achieve

better outcomes. It’s as well important to refer that following this method makes it

possible to adjust all the arrangements needed to get the project on track again in

case of some deviations. All partners have an important role in this process, however,

each one will have different roles throughout the project development, according to

each work package.

We will have three levels of internal quality and evaluation:

general quality leader;

work package quality leader;

quality monitoring team.

The first one is the one who is responsible for guiding the others, monitoring and

guaranteeing that things are done according to the expected plan. The second one is

responsible for their own work package and, the third are all partners engaged in the

activities and stakeholders involved by the partnership. The internal evaluation allows

continuous monitoring of the implementation of the project and self-assessment by the

project partners.

Our Quality Assurance Plan is named ‘Internal Quality Plan’ or IQP

The quality assurance and evaluation activities that will be implemented throughout

the project have been designed to:

Support the coordinator to improve the management of the project;

Assist the coordinator in evaluating the outputs and relating them to the project

objectives specified in the proposal;

Ensure high quality of the processes, outputs and outcomes of the project.

We will evaluate the project according with the following aspects:

34

Effectiveness: the way and degree in which the project achieves objectives.

Efficiency: the relation between the outcomes and the expenses incurred and

resources used during a determinate period.

Relevance: how project outcomes are useful to solve the defined problems and

satisfy the necessities of the beneficiaries.

Results and outcomes will be evaluated regarding certain aspects:

milestones of evaluation (to be done after an activity finished or a product

done);

deadlines for the evaluation;

what should be evaluated in terms of indicators (both quantitative and

qualitative indicators);

instruments to measure (questionnaires, observation or interviews);

who is responsible to evaluate. This quality plan will work as a guide in

order to all partners and stakeholders participate on the quality

evaluation of outcomes.

For that we will need to monitor watch action. The main goal of monitoring is to answer

the following question: “Are we making progress to achieve the outputs we aimed to?”.

To accomplish this, it’s important that communication between partners works

extremely well to avoid delays in sending reports to the coordinator and that the re-

adjustments and risk control management would not be compromised.

In order to be more reliable, the consortium decided to operate quality, evaluation and

monitoring on two levels of the application:

Internal activities carried out to guarantee the quality of results.

External consultancy to provide a vision from the outside of the partnership. We

expect this consultant to work on quality and evaluation and report the results

in several critical phases of the project. This way we can assure that quality will

not have any kind of flaw from any environment.

35

4. Project reporting

Leaders of each WP are requested to report to P2 after each activity, by completing

the quality assessment questionnaire (google form or face to face) or by sending

reports, as requested. It is also requested to complete the different evaluations

instances throughout the Project.

4.1. WP internal progress monitoring

The progress of each WP and the effective activity of the WP Team will be assessed

by the P2 against a number of KPIs, taking into account technical, economic and

organization aspects.

In particular, at least the following KPIs will be considered:

Technical KPIs:

• Presentation in a timely manner.

• Achievement of the foreseen Milestones

• Due interactions with other partners

• Keeping of the time planning of the single Tasks

• Identification of difficulties

Economic KPIs

• Overall efforts dedicated

Organizational KPIs

• Nr. of physical meetings in the period

• Nr. of Remote (Skype, etc.) meetings in the period

• Participants in the meetings

36

4.2. Delivery time for reports

4.2.1. Reports at the beginning of the activity

The partners have to submit a report at the beginning of the activity, containing the

following table of contents:

1. Brief description of the activity.

2. Work team.

3. Timeline

4. Objectives.

5. Budget established.

4.2.2. 6-monthly progress reporting

WP leaders are requested to report every 6 months on the technical progress of their

own WP.1 They have to include:

• Work performed during the reporting period of reference and main results achieved

• Status of each WP task, details on the work carried out by each beneficiary involved

• Activities planned for the following reporting period - Updated planning for the next

period

• Status of ongoing deliverables with delivery date in the following reporting period

• Progress towards milestones planned for the following reporting period

• Status of the risks and updating risk analysis of the respective WP

1 In the case that the WP has a duration shorter than 6 months, no report will be required. In any case,

the partners can inform or comment what they need.

37

• Critical assessment of the technical progress: deviations from the original plan and

proposed measures (explanations for tasks not fully implemented, critical objectives

not fully achieved and/or not being on schedule. Explanation of the impact on other

tasks, available resources and the overall planning)

4.2.3. Final report

Within 4 weeks after the end of the activity, the partners will send a report that will

have the following table of contents:

1. Brief description of the whole activity.

2. Work team involved.

3. Due interactions with other partners.

4. Time required.

5. Achieved goals.

6. Difficulties.

7. Budget.

8. Suggestions for improvement for the next WP.

4.3. Eventual Reports

The partners commit to inform, at any time of the Project, aspects that have relevance

in the general Project execution, such as: termination of contract of any of the

members, new management, technical or economic changes and so on.

4.4. Tips for Reporting

In order to simplify the reading and establish common criteria, a template will be

provided in the annex to serve as a model for the writing of the reports.

38

5. Communication channels

The communication between the members of the LinkYou Project will be carried out

through e-mail, Skype meetings, phone calls and face-to-face meetings.

The Project has a web page, which contains everything related to it:

https://linkyou.fahsbender.pe/en/home/ All partners have access to this platform, in

order to be informed of the different activities.

The documentation will be uploaded, as required, to a Dropbox account:

[email protected]

Password: Ask [email protected]

Mailing Lists

For information purposes: [email protected]

General Mailing List: [email protected]

https://linkyou.fahsbender.pe/en/home/





39

6. Appendix

40

6.1. Reports at the beginning of the activity

Start Report

LINKYOU PROJECT

WP:

Partner:

Date:

41

Table of contents

Brief description of the WP ..................................................................................... 1

Work Team ................................................................................................................ 1

Timeline ..................................................................................................................... 1

Objectives ................................................................................................................. 1

Budget established .................................................................................................. 1

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6.2. Semestral Report

Semestral Report

LINKYOU PROJECT

WP:

Partner:

Date:

43

Table of contents

Work performed........................................................................................................ 1

Status of the WP ....................................................................................................... 1

Activities planned..................................................................................................... 1

Status of ongoing deliverables ............................................................................... 1

Progress .................................................................................................................... 1

Status of the risks .................................................................................................... 1

44

6.3. Final Report

Final Report

LINKYOU PROJECT

WP:

Partner:

Date:

45

Table of contents

Brief description of the hole activity ...................................................................... 1

Work team involved ................................................................................................ 1

Due interactions with other partners ..................................................................... 1

Time required ........................................................................................................... 1

Achieved goals ......................................................................................................... 1

Difficulties. ................................................................................................................ 1

Budget. ...................................................................................................................... 1

Suggestions for improvement for the next WP. .................................................... 1

INTERNAL QUALITY PLAN€¦ · WP7 Quality and Evaluation WP8 Communication KPI Key Performance...

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