Innovation Newsletter

Issue Two July 2016.

Welcome to the second edition of our

Quality Innovation newsletter, thank you for

the positive feedback about our first edition

and for those good new stories!

New Initiatives

Dementia Champions

The Quality Innovation team have been

trained as Dementia Friend Champions by

the Alzheimer

Society’s and can

now run information

sharing sessions around dementia. We will

be holding sessions with Essex colleagues

and care services as part of a wider initiative

to educate people about the various effects of

aging.

Building Community Links

This year the Scouts are celebrating their

centenary and have set themselves various

challenges under the title ‘A Million Hands’.

The focus of this

challenge for many

Essex Scout packs is

dementia and so we

are using our

Dementia Friends

and GERT age simulation training to work

with Scout packs to understand the needs of

older people. The aim of this project is to

buddy up Scout packs with local Older

People home’s and provide on-going vital

community connections for residents. We

have a list of activities the Beavers, Cubs and

Scouts can take part in with the homes

including; planting bulbs, making memory

boxes, reading to residents, reminiscence,

memory walks and entertainment

opportunities.

We started our Dementia sessions with

Coggeshall Scouts on 10th June. The Scouts

tried on the headsets and glasses simulating

the effects of

ageing on

our senses.

Trying to

complete

simple tasks

while unable

to hear or

see properly

allowed them to understand what some of our

elderly citizens’ experience on a daily basis.

In addition to working with individual Scout

packs the Quality Innovation team are

attending the Essex International Jamboree,

in August, with a tent full of age simulation

activities,

continuing the

training.

The scouts

really will ‘be

prepared’ when

it comes to

understanding

and supporting

older residents living with dementia in their

communities.

www.amillionhands.org.uk www.dementafrieds.org.uk

Innovation Newsletter

Issue Two July 2016.

Developing Elderly Health

Care in China

The Quality Innovation team are working with

the International Trade team at Essex County

Council on exciting

potential opportunities

to help develop health

care for elderly people

in China, in conjunction

with Jiangsu Health Commission in China,

which is the health authority in Jiangsu

Province with a population of 80million.

Delegates from China visited our region on

the 15th July, to see for themselves best

practices of elderly health care and explore

opportunities of collaborative working with

Essex care providers. The delegation visited

Madelayne Court Residential Care home and

Admirals Reach Nursing home, both in

Chelmsford, to see how in the UK we care for

the elderly. Thank you to the two host homes

for taking the time to talk to the delegates and

show them around the homes.

Later in the day there was a roundtable

discussion hosted by the International Trade

team with the delegates from China, Quality

Innovation team and care providers. This

was a good opportunity for Essex County

Council and UK companies to understand the

current elderly care reform in China, its plan

and objectives and potentially develop elderly

care solutions and services for the Chinese

market, such as personnel training,

consultant, or directly delivering health care

for the elderly in China.

GERT Age Simulation Suit

Launch

On 4th July the Quality Innovation Team

launched the innovative GERT suit

experience, an initiative funded by Health

Education England.

We had a number of willing volunteers to try

the suits and ‘walk in

the shoes’ of frail older

people, experiencing

the pathological effects

that accompany the

ageing process.

There was opportunity

to try hand tremor

gloves, tinnitus

headphones and glasses that mimic different

visual impairments.

We will be rolling this experience out county

wide to care staff. If you would like your staff

to take part in this experience email

quality.improvement@essex.gov.uk

“I totally agree with you the

importance of this training for care

staff. I enjoyed the experience of my

own “Back to the future” this morning

and this kind of training will bring the

empathy out of people. Thank you,

Lesley and the team for organising

this event.”

Logan Logeswaran Managing Director, Runwood Homes

Innovation Newsletter

Issue Two July 2016.

PROSPER Wins National

Award!

We are delighted to announce that Essex

County Councils PROSPER project has won

the 2016 Patient Safety Award, in the

category Changing Culture to Improve Patient

Safety. The awards were announced at

Manchester Central on the 5th July, on the

first day of the Patient Safety Congress.

The Patient Safety Congress said; “There

was an extraordinary high-standard of entries

submitted for this year’s awards, which

demonstrates the continued commitment to

improving patient safety. There were over

650 submissions, of which 170 made it to the

final cut, which means that there is fierce

competition for these coveted awards.

With increased pressure to deliver services

with restricted budgets, it is even more

important this year to recognise and reward

outstanding practice within the NHS and

independent healthcare organisations and to

shine a spotlight on the achievements of not

only the individuals and teams concerned, but

organisations as a whole.”

Alastair McLellan, Editor, HSJ and Jenni

Middleton, Editor, Nursing Times:

“Congratulations to the finalists of the Patient

Safety Awards 2016. This year the awards

really highlight those organisations who are

not only doing their day jobs, but going above

and beyond every day to deliver exceptional

patient care and safety. The projects

submitted demonstrate those who are

constantly innovating and overcoming

challenges to put patients’ needs first.”

Well done to all the PROPSER team and of

course a big thank you to all our health

colleagues and Care providers without who

PROSPER wouldn’t be possible.

The judges said of ECC submission:

“There was an authentic approach

taken to the project, which is visibly

improving the lives of their patients.

This is gold standard with huge

potential for impact across the

country.”

Innovation Newsletter

Issue Two July 2016.

PROSPER Awards

The first ever PROSPER awards were held

on Wednesday 22nd June 2016 at the

Chelmsford City Racecourse. The Awards,

which were funded by The Health

Foundation, marked the end of the two year

grant funded project and was to recognise the

enormous amount of work the Residential

Care and Nursing homes have put into the

Prosper project and their Achievements.

The event was attended by the homes Care

staff, activities co-ordinators, managers,

deputies and seniors along with Cllr. Madden

and Cllr Maddock (who presented the

trophies), Andrew Spice, Commercial

Director, James Bullion, Adult Operations

Director, Martin Marshal, Professor of

Healthcare Improvement, UCL representing

UCL Partners and our colleagues from Health

who have worked with us throughout the 2

years.

Well done to all the homes nominated and to all those who won! A full list of winners can be found in the Prosper Newsletter, if you would like a copy email: Prosper@essex.gov.uk

“Congratulation to you and your team

on yesterday’s event and what a

success it was. I felt privileged to have

been invited, so thank you…

“Just wanted to say thank you for a

lovely afternoon yesterday,

Ghyllgrove was so pleased to have

won the Nutrition and Hydration

Award. The good news was shared

with all the staff and I know that it has

only encouraged them to get more

excited about Prosper and bring

forward their ideas” Laura Wallace,

Clinical Governance Facilitator,

Ghyllgrove Nursing Home

…I also left the event feeling inspired

by all the hard work and innovative

work the nursing and residential homes

had achieved” Jane Whitington,

Safeguarding Adults Lead, NECCG

,,

Innovation Newsletter

Issue Two July 2016.

Access to Healthy Innovation – Working

together

None of us actually enjoy going to hospital or

the dentist but for some of our service users

with a learning disability or Autism this can be

a truly stressful experience. We know that

there are a significant number of people with

learning disabilities and/or Autism who do not

attend health appointments as a result of their

fear.

As a means of helping people to understand

what goes on during a visit to hospital, the

dentist or even a trip in an ambulance we are

filming the experience with the aim that the

films will be uploaded to various websites and

freely available for people to view.

We are also going to use the films in a format

known as a film brochure. The idea is the film

brochure has a screen which begins to play

the film as soon as it is opened. This format

may be more accessible to people with very

complex needs who can then view the films

wherever they are and as many times as they

like.

We hope that by viewing the films on a

regular basis they will become more familiar

with the sights and sounds of the various

departments and if they should find

themselves in hospital or in need of a blood

test they will not be so anxious.

Students from Colchester Institute Film and

Media studies have been working with Essex

County Council Health Access Champions to

make the short films as realistic as possible.

We have started by filming blood tests, x-rays

and a trip in an ambulance as well as a visit

to the dentist. We are really grateful to our

colleagues in health who have worked with us

to make this happen. The films are due to be

‘released’ in the autumn.

Innovation Newsletter

Issue Two July 2016.

Learning Disability and

dementia who have worked with us to s

On 17th June we held some special training

sessions for providers who work with people

with a learning disability and who also have a

diagnosis of dementia.

People with a learning disability are living

longer and are more likely to develop

illnesses associated with older age. Within

the general population the percentage of

people aged between 30 -59 who are likely to

get dementia are estimated at 0.1% or 1in

every 1000.

For people with a learning disability in the

same age range this increases to 36.1% or

36 in every 100.

The training held at Tekhnicon House in

Braintree came about as a result of joint

working between Essex County Council’s

Quality Innovation team and Hertfordshire

Partnership Foundation Trust. It included the

opportunity for support workers to take part in

the Virtual Dementia Tour provided by

Training2Care. The VDT is an immersive

experience which aims to simulate what it is

like to have dementia.

Among the people taking part were some

staff from the Commercial and

Commissioning teams in Essex County

Council who are currently working on new

contracting processes around dementia

services.

Following the success of the training we will

be running further sessions in other parts of

the county to try and capture those providers

currently working with people who have the

dementia diagnosis in addition to an existing

learning disability or Autism.

For further information you can contact Jenny

Peckham via the Innovation inbox:

quality.innovation@essex.gov.uk

My Home Life Managers who completed the My home Life

Leadership Programme on cohorts 1-15 have

joined together and commenced the first of

this year’s Continuous Professional

Development sessions whereby they meet

monthly to discuss practice issues, reflect on

leadership skills and support the development

of county wide initiatives working with the

Quality Innovation team, CQC, Health and

Social Care colleagues.

June saw the start of two new cohort of

Managers undertaking the highly acclaimed

Leadership programme run by My Home Life.

“The whole experience has had a

profound impact on me and those I’ve

spoken to that attended with me.’

Andrew Spice, Commercial Director

Innovation Newsletter

Issue Two July 2016.

Medication workshops

Two medication workshops were held in Mid

Essex on 21st and 28th June attended by 51

staff members from domiciliary / live at home

services. The afternoon included sessions

from a Diabetes Specialist Nurse, a

Respiratory Nurse and Mid CCG Pharmacy.

The workshops were delivered in an

informative and interactive way and feedback

reported an increase in knowledge;

37% increase in knowledge in relation to the pharmacy sessions provided.

39% increase in knowledge regarding Respiratory conditions and management.

43 % increase in knowledge around Diabetes

Our thanks to Mid Essex CCG and Provide

for their support in delivering these

educational sessions, we are currently

planning further sessions for the autumn in

South Essex and will keep you updated.

E45 Fire Hazard Following the tragic accidental death of a bed

bound gentleman Health education England

are reissuing a warning regarding the use of

the highly flammable E45 creams.

E 45 is a paraffin-based product that is highly

flammable, it’s widely available over the

counter and its flammability and potential for

ignition is high. Further information can be

found via

http://www.nrls.npsa.nhs.uk/resources/?entryi

d45=59876

“My knowledge about diabetes and

medication has increased

immensely. Facilitators delivered

training with precision. Course was

clear. Thank you”

“Pharmacy section was excellent

and very relevant to our workplace”.

“I now know there are so many other

inhalers which can be used so if the

client needs a different inhaler I now

understand how to use all of them. I

feel more confident using the

equipment after the workshop.”

Innovation Newsletter

Issue Two July 2016.

.

Think Kidney launched a National Campaign

on 18th July to raise awareness and educate

people about the vital role of their kidneys

and the importance of keeping hydrated.

Members of the Quality Innovation team were

involved in the early work for this campaign

attending the development group for the care

home resources last summer; they also

spoke at a conference about how we have

engaged with care homes and the resources

we have created for the homes through the

PROPSER Project.

Some of the PROSPSR tools were included

in the Think Kidney resource kit and a focus

group session was held at Sherrell House

along with two workshops introducing the

resources to care staff at our Prosper

Champion Study days.

There are some great resources on the

website along with a specific section for care

homes which includes the PROPSER

hydration poster created by our very own

Karen Williams!

https://www.thinkkidneys.nhs.uk/aki/resource

s/care-homes/

Think Kidney is a National Campaign led by

NHS England in partnership with UK Renal

Registry.

0 times a day through 140 miles of tubes and

a Forthcoming Events.

Your kidneys are

amazing

They filter your blood 40 times a day

through 140 miles of tubes and a

million filters.

They produce 1.5 litres of urine a day

to get rid of toxins and waste

products from your body.

They use a quarter of your energy to

remove toxins and make urine. And

they have to work even harder if you

don’t drink enough to stay hydrated

You can help your kidneys to work

better by staying hydrated.

Visit www.thinkkidneys.nhs.uk

Innovation Newsletter

Issue Two July 2016.

Relay with Care

Marmora and Penny Pot Residential Homes

in Clacton came up with the great idea of

joining PROSPER homes together in a ‘Relay

of Care’ event on 1st August to raise money

for charity and most importantly as a

celebration of all that is good about care

involving the people who live, work and visit

care homes. You can join in the fun and

walk, ride or cycle in support of your ‘Prosper’

Residential Home, while raising funds for

cancer charities.

The idea? A relay ! Each home would organise their own ‘walk’ to the next home on the route by whatever is the most sensible method taking into account the distance and who is ‘walking’ passing on the baton to the next home.

For more information please contact

kirsty.fenlon@btconnect.com or phone

01255 422719 or 01255 424077and ask to

speak to Kirsty, Gill or Kausar.

National Care home Open

Day 17th June.

Care Home Open Day is a UK wide initiative

inviting care homes to open their doors to

their local communities.

Thousands of care homes across the UK take

part each year, welcoming the public and

arranging events and activities that help to

create lasting links between care home

residents and their local communities.

Brenalwood in Walton on the Naize, swung

open their doors and welcomed a number of

visitors including dancers and a visiting Farm!

This is all about showing people what

excellent care homes

are really about and

how they can be at the

centre of local

communities,

developing

relationships across the

generations.

Innovation Newsletter

Issue Two July 2016.

Residents, families and staff having fun at

Brenalwood’s open day

Feel Good stories.

We asked for your good news, feel good stories so we can share all the good events and practice, here are some we have recieved , please let us know about yours.

A Party fit for a Queen!

Residents living at Frank Foster House had a

fantastic traditional street party on 11th June

to celebrate the Queens 90th Birthday.

Over a hundred family, friends, residents and

staff gathered together to mark this historical

occasion.

Residents designed a wonderful tiered cake

that was made by the homes cook and

decorated in traditional red, white and blue

icing.

It looks as though everyone had a Marvellous day with attire suitable for the palace!

Innovation Newsletter

Issue Two July 2016.

Quality Innovation – Working

together, Achieving together

Bringing people and care professionals

together to create meaningful

outcomes

Friends for Forever

The Oaks residential care home in Great

Bentley work hard to deliver a person centred

approach at all times:

The Home told us how they recently had a

new resident aged 93 came into the home

who mentioned he had a good friend, aged

103, living in a care home in Colchester. He

had been invited to go and see her, but hadn't

been able to do so, he had a hospital

appointment and staff decided to do a

surprise diversion on the way home and took

the gentleman to see his friend, allowing

them to spend some special, quality time

together.

Another resident was sent to A&E by the

GP, after being checked over and given the

all clear, we diverted to ‘McDonalds’ on the

way home for a treat he hadn't been able to

have in a long time !

Jackie Poynter, Manager stated: “Moral of the

storey is to make good use of your time to

incorporate a person centred outing. They

were going out anyway, so why not add in

something to make it more enjoyable”.

PROSPER Story of Success

Mundy House joined the Prosper project in

December 2015 as part of Cohort 4 and have

already achieved some marvellous results

evidencing a decrease in all three key areas

of Falls, UTI’s and Pressure Ulcers.

Their Prosper Champion said the project had

really improved things in the home, the moral

and enthusiasm of staff has dramatically

changed.

An example of some of the great initiatives

they have arranged are a 1920’s tea party

where all the staff dressed up for the day.

Using coloured cups indicating those that

need assistance/prompting with their fluids

and introduced a positive club for staff.

Want to feedback?

Have you a story you would like featured in

the Innovation newsletter?

Or any comments/feedback, please email:

quality.innovation@essex.gov.uk