Innovation in the Work Programme 1 Stephen Evans.
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Transcript of Innovation in the Work Programme 1 Stephen Evans.
About Working Links
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• Established in 2000 to support unemployed and disadvantaged individuals into lasting employment.
•Unique mix of government, private and voluntary sector ownership.
•To date, we’ve worked with over 15,000 employers and helped more than 250,000 people back into work.
Delivery in Britain
Scotland- Work Programme
Wales & South West-Work Programme-Work Choice
North England-Apprenticeships-Employability
London & South East-Work Choice-NOMS Moving On
E & W Mids-Apprenticeships-NEETS-ESF Families
Work Programme delivery model
REFERRAL• From Jobcentre Plus
• Invitation letter• Induction session
ASSESSMENTMy Way Up:Employability, Skills, LifestyleHealth, Goals, Attitudes
INTO WORK SUPPORT
Dedicated Personal AdvisorFlexible support (such as CV, Job search, Work experience, Training, Health, Coaching)
IN WORK SUPPORTDedicated In-Work Support AdvisorFlexible supportHelp to find next job and build career
Demographic dataWork history and experience are crucial. Once people get a foot in the door they can stay in work, but this helps them get the foot in the door. The longer you’re out of work the less likely you are to find a job
Training and qualifications are a pre-requisite. Employers use these to filter, so need to be job relevant and valued by employers
Confidence looking for work is a crucial signal
Our customers are a diverse group. Other issues like caring responsibilities and health impact
Case study: ESAChallenge•Performance across the industry needs to further improve
Response •Personal Job Account trial for 100 customers in Wales•Menu of provision to choose from & rate•Go live in late July for 9 month trial
Insight•Focus groups & data showed differing results per different conditions•Range of different challenges•Social care showed personal budgets can succeed
Case study: TechnologyChallenge•Delivering employability training in a way that engages
Response •Trial in partnership with My Work Search for 150 customers in South West•Early days but popular with customers (volunteers!) and better link to job search•Measure success by completion rates and job entry
Insight•Greater online delivery could save money and allow people to proceed at their own pace•Also reduce need for classroom based approach
Case study: NEETsChallenge•Engaging NEETs for Birmingham SFA contract
Response •Youth Innovation Board and ‘you said, we did’•So far ½ of Initiate participants have moved into further education & training•90% said the programme had aided their progression
Insight•Greater involvement of young people in design of provision might gain greater buy-in and better results
Aims Context-There will be less money for all employment and skills programmes-So need to ensure more than ever that every £ is well used
Evidence-based innovation-Way to do that is through evidence-based innovation-Effective use of data & constant innovation: test, learn, adapt
Outward facing •We don’t have all the answers, keen to hear from those with ideas
Aims (2)Assessment & streaming-How can we use data analytics to better predict who is least likely to find work & target support?-Useful for Work Programme, but also upstream (eg JCP)
Job search support-How do we deliver in a more tech based, self service way, while providing more intensive support for those that need it?-Use of remote support, Apps, text etc
Retention & progression •Adding in progression support for a Universal Credit world