INFORMATION SYSTEMS & SERVICES

FY 07-08Budget Worksession

July 17, 2007

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

ORGANIZATION CHART

Chief Information Officer – Rafael MenaChief Information Officer – Rafael Mena

Project ServicesKris RiCharde

Project ServicesKris RiCharde

Enterprise OperationsVincent Vinueza

Enterprise OperationsVincent Vinueza

Enterprise SecurityPeter Miller

Enterprise SecurityPeter Miller

Enterprise SystemsClara Quinones

Enterprise SystemsClara Quinones

Fiscal AdministrationPaul Dumont

Fiscal AdministrationPaul Dumont

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

CURRENT BUDGET

CurrentFY 07

Personal Services $12.5M

Operating Budget 20.3M

Capital ImprovementProjects

1.7M

Staffing 155

CURRENT BUDGET

• Support 150+ Business Software Applications– Payroll/HR, IMS, Email, ICJIS, GIS

• Countywide Voice & Data Services for 10,000+ Customers– Process 3 million phone calls monthly– Process 4 million emails a month– Storage capacity increase 10 terabytes to

30 in two years– Hundreds of miles of network cables

CURRENT BUDGET

• Regional Computing Center– 400+ computer servers

• Security– 3.6 million intrusion attempts– 27 million spam email messages– Blocked millions of viruses, spyware on

thousands of computers on the Orange County Network

• Website (www.ocfl.net)– Over 6 million unique citizen internet sessions– Over 385 million hits

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

MAJOR ACCOMPLISHMENTS

• #1 Website in the Nation

• Integrated Criminal Justice System

• Inmate Management and Medical Management Systems

• GIS InfoMap System

• Utilities Customer Information System

• Animal Services System

• Case Management System

• Enterprise Time and Attendance System (Kronos)

Pictures

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

• Strategy to Achieve a Balanced Budget– Reduce O&M and level of service

• Reduce helpdesk & desktop operations

• Reduce software licensing, maintenance & support levels

• Reduce Orange County internet website enhancements

• Reduce disaster recovery & business continuity services

– Delay equipment replacement– No new projects

IMPACT OF PROPERTY TAX CUTS

Deleted Positions Summary• Eliminate 5 Positions

Budget Reduction $325,862

• Eliminate 12 Contract PositionsBudget Reduction $989,022

Total $1,314,884

IMPACT OF PROPERTY TAX CUTS

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

PROPOSED FY 07-08 BUDGET

CurrentFY 07 $ Change

ProposedFY 08

Personal Services $12.5M $0.9M* $13.4M

Operating Budget 20.3M ($1.9M) 18.4M

Budget Change (3.2%)

Staffing 155 4 159*

* Personal Services and staffing increase due to transfer of Fire IT staff

CurrentFY 07 $ Change

ProposedFY 08

Capital Improvement Projects

$1.68M ($0.4M) $1.24M

Budget Change (26.6%)

PROPOSED FY 07-08 BUDGET

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

• Impact to Help Desk / Desktop Operations– Reduce Operations from 24 x 7 x 365

• New hours: M – F, 6:30 AM to 6:00 PM• No weekends• No holidays

• Impact Software Licensing, maintenance and support levels– Reduce Support from 24 x 7 x 365

• New hours: M – F, 8:00 AM to 5:00 PM• No weekends• No holidays

IMPACT ON DEPARTMENT FUNCTIONS

• Impact to Web Site Operations– Reduced enhancements to the

Orange County internet website

• Impact to GIS– Delayed GIS/mapping

enhancements for Growth Management, Fire Rescue, 311, Environmental Protection, Public Works, and others

• Impact to Telecommunications– Potential for increase outages

and per incident support costs due to equipment failure

IMPACT ON DEPARTMENT FUNCTIONS

IMPACT ON DEPARTMENT FUNCTIONS

• Impact to E-mail Management– Storage Management– Potential for delayed response to

public records requests

• Impact to Network Operations– The network failure rate to

increase due to network devices that have reached end of life

• Impact to Computer Operations– Reduce computer/server

hardware upgrades

• Disaster Recovery & Business Continuity – Reduce disaster recovery

contract services

• Impact to IT Security– Intrusion detection systems

IMPACT ON DEPARTMENT FUNCTIONS

• Organization Chart

• Current Budget

• Major Accomplishments

• Impact of Property Tax Cuts

• Proposed FY 07-08 Budget

• Impact on Department Functions

• Significant Future Issues

PRESENTATION OUTLINE

SIGNIFICANT FUTURE ISSUES

•Reasons Orange County Invests in Technology

– Increases Workforce Productivity

• Keeps number of workforce on a per capita basis at constant levels

– Enhances Communications

– Reduces Physical Space Needs

• Less paper storage

• Conduct business online

SIGNIFICANT FUTURE ISSUES

• IT Security

• IT Operations Management

• Citizens Access & Website Information

• Data Storage Management

• Mobile Technologies

• Disaster Recovery/Business Continuity

INFORMATION SYSTEMS & SERVICES

FY 07-08Budget Worksession

July 17, 2007