Information Is Selling Your Tourism Destination

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Information = selling your destination… A case study….Thailand Euro Leisure & ThailandReisgids.nl - case study

description

Information providing is selling your tourism destination. This strategy becomes more important with the power of internet. Lecture for 1st year tourism management students, case study ThailandReisgids and Euro Leisure B.V.

Transcript of Information Is Selling Your Tourism Destination

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Euro Leisure & ThailandReisgids.nl - case study

Information = selling your destination…

A case study….Thailand

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Objective of this presentation

“To explain the importance of information providing on destination development”

Euro Leisure & ThailandReisgids.nl - case study

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Topics Introduction Euro Leisure & ThailandReisgids Influences on destination development Tourism Masterplan & Thailand From plan to action TAT to ThailandReisgids Campaigns TRG – informing = selling Future…?

Euro Leisure & ThailandReisgids.nl - case study

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Introduction Euro LeisureEuro Leisure: Tourism Management & Consultancy company.Core business: development of tourism

Euro Leisure & ThailandReisgids.nl - case study

MICROHotels, resortsHoliday parksTheme parks

MACRONational Master planNat. marketing plan

Regional policy plans

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Introduction ThailandReisgids.nl

100% online Largest Thailand portal of

Benelux From information site to travel

seller. Now: also Thailand

travel specialist.

Selling tailor made tours, tickets, hotels, maps etc.

Euro Leisure & ThailandReisgids.nl - case study

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Influences Destination development

Euro Leisure & ThailandReisgids.nl - case study

Destination

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Influences Destination development

Euro Leisure & ThailandReisgids.nl - case study

Destination

Market developm.

Economy

Politics

Tour operators

Accessibility

Attractive-nessAccommo

dations

YOU!!! (consumer behaviour)

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Tourism Master PlanObjective: To attract more European tourists to Thailand

2 things to do: 1.Develop/ improve tourism inside the country – Development strategy2.Approach potential tourists actively – Marketing strategy

Euro Leisure & ThailandReisgids.nl - case study

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T. Master Plan - recommendations

Development strategy: Get pressure of existing tourist centers Locate new development areas Clean beaches Involve local people in development process

Euro Leisure & ThailandReisgids.nl - case study

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TMP - recommendationsMarketing strategy:

Eye opener 1: Europe is not the same. Eye opener 2: tourists coming in low season are not the same as in high season

New target groups: Niche markets (spa, golf etc.) Main promotion channels: friends & relatives & Upcoming internet (1999)!!

Euro Leisure & ThailandReisgids.nl - case study

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Influences Destination development

Euro Leisure & ThailandReisgids.nl - case study

Destination

Market developm.

Economy

Politics

Tour operators

Accessibility

Attractive-nessAccommo

dations

YOU!!! (consumer behaviour)

=to be “manipulated” by internet

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From plan to action!Internet is booming and will turn the travel world upside down.Informing = sellingAction: Establish Dutch TAT website

Euro Leisure & ThailandReisgids.nl - case study

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TAT website: informing = selling2000 TAT website established by Euro Leisure

Basic information about practical matters (money, visa, communication etc.)

Basic destination information and to see and to do No commercial purposes

Euro Leisure & ThailandReisgids.nl - case study

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TAT website to TRG2004 TAT to Brouwer Betist – website handed overEuro Leisure has knowledge and informationCould be commercialized

2006 Thailandreisgids online!Objective: to become the largest Thailand information portal of the BeneluxOver 350 pages of Thailand informationNew development: get direct in contact with supplier in Thailand.

Euro Leisure & ThailandReisgids.nl - case study

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TRG - now

Problem so new strategy needed:Too little income and many requests for travel

products. Why not selling Thailand tours/ trips?

New strategy: by providing Thailand information selling the destination

Euro Leisure & ThailandReisgids.nl - case study

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Euro Leisure & ThailandReisgids.nl - case study

The future…?

Online marketing communication - ThailandReisgids.nl - case study

Microsoft

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Thank you!

Euro Leisure & ThailandReisgids.nl - case study