Indiana University Advanced User Concepts August, 2012

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1 Indiana University Advanced User Concepts August, 2012

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Indiana University Advanced User Concepts August, 2012. OFB Mobile: Search, Book, Service. Access OFB on any web-enabled device Seamless access to My Trips and Profile IU Rates and policy integrated www.m.orbitzforbusiness.net. International Services. - PowerPoint PPT Presentation

Transcript of Indiana University Advanced User Concepts August, 2012

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Indiana UniversityAdvanced User ConceptsAugust, 2012

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Access OFB on any web-enabled device

Seamless access to My Trips and Profile

IU Rates and policy integrated

www.m.orbitzforbusiness.net

OFB Mobile: Search, Book, Service

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International Services

• Agents specifically trained and certified on complex international reservations

• Select the “international” prompt when calling OFB

International Specialty Desk

• 2nd level review of fares and tariffs

• Fare specialists review complex itineraries, seeking opportunities for savings

• Complex trip = 2 or more overseas stops

International Rate Desk

Orbitz for Business provides additional international travel support with the following:

– Visa and passport support & assistance through CIBT

– Security and risk advisories

– Orbitz for Business exclusive discounted fares for international airlines

Our expertise connects you globally & provides savings

When booking a complex international trip, we recommend you call for assistance – 877-672-4891

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Add to calendarArrangers, add to your own calendar and copy to traveler’s

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Add to TripItRegister first at TripIt site and grant access to OFB

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Cross-sell links – quickly add additional elements to the trip

The search panel will be pre-filled

with city and dates

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Chat – real time assistance without a call

Chat agents can assist with travel or site questions.Fees may apply; if the action done via chat would incur a fee if done over the phone, the same fee

applies for the chat.

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Trip Template – store for later use

Access the template from the My Trips list

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Catalog and redeem unused tickets

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Arrangers: Clone trip for add’l travelers

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Arrangers: Traveler Locator

Complete all the panels in the Find Trips page

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Traveler Locator results

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Use Search by Schedule to quickly narrow down options

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Use tools to quickly narrow results

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Fare expiration alerts – OFB alerts you to impending fare changes

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Amtrak is available using the Rail tab

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Profile management – be sure traveler’s info matches what’s on file with the airline

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Traveler Update – quick travel info