IIBA Trivia Optimum Output LLC - Business Simplified Q: When was the IIBA founded?A: 2003 Q: How...

IIBA Trivia

Optimum Output LLC - Business Simplified

Q: When was the IIBA founded? A: 2003

Q: How many members does the IIBA have?

A: 26,000

Q: What is the average Knowledge Loss cost of a Voluntary Quit?

A: $20,000

Q: What is the current Voluntary Quit Rate in the U.S.? A: 20%

Q: What is the typical term of an average U.S. Employee?

A: 3.5 Years

There is a process involved in every aspect of your business from acquiring and retaining human resources, marketing a product or service,

supporting a product or service after the sale, or researching new market opportunities.


A company will not understand their business processes until they are well documented. Without proper documentation, business units work in independent silos. In other words, the right hand does not know what the left hand is doing.


Documenting your business process, regardless of the size of your company, will help establish a “turn-key” operation. In a “turn-

key” operation employees require minimal training, have shorter learning curves and create a highly efficient operations.


Documentation is a hassle because you already know how to do your job


We never get to it because other things take priority

Tends to be left until the end of a project

What are some things we HATE about DOCUMENTATION?

It takes too much TIME

And then someone quits and you have to train someone new


Good Lord what do you mean they don’t have the exact same systems here as where I used to work!!!


www.shrm.org/research/benchmarks/


Source U.S. Department of Labor http://www.dol.gov/ (2012)

U.S. Department of Labor Statistics for an Average Voluntary Quit

TIME and Resources


Great Scott Marty… I have no

TIME to document

ANYTHING!

Doc,We have plenty of TIME. theBPR will document all of your processes as you do them!

It’s how they do it in the FUTURE!

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