a trading division of the

about merson group…

We are a multi-service brand communications business, fulfilling a wide range of our clients’

corporate signage, wayfinding, customer communications and POS promotional needs:

• sign design

• survey and store mapping services

• sign manufacture

• installation

• project management

• maintenance

• point of sale

• window graphics

• internal signage and displays

• external brand fascias

• built-up letters

• external freestanding signs

merson group structure…

Concept, Technical

and Wayfinding Sign Design

Specialists in the design,

manufacture and

installation of signage

POS Installation and Store Mapping services

Project management

of large scale

signage projects

Small works, mini rollouts, repairs and

maintenance of signs

about merson group…

• Over 70 years experience in the signage industry

• 4 premises spread across the UK – Glasgow, Chessington and Aylesbury

• National and European wide installation coverage

• Global design consultancy projects – Abu Dhabi Midfield Terminal Complex

• Clients spread across many industry sectors – retail, automotive, transport, commercial/industrial

• Varied and growing key accounts…

our clients…

about merson i-level retail…

POS/POP Installation & Placement

Store Mapping

Store Re-brand

Auditing, Surveys & Store Mapping

PAT Test Service

Warehousing, Fulfilment & Logistics

Database & Compliance Services

Merchandising Services

Maintenance Programmes

our differentiators…

• Experts in our field, 15 years of practical experience

• Consultative Approach

• Excellent customer references

• Ability to demonstrate cost savings

• We believe in practice not theory

• We measure ourselves on your success

• Flexible

• Reliable

• Driven by your goals and strategy

what we are focussed on…

• Work across Europe

• Audits & Store Mapping

• A focus on Compliance – “i-site”

• Reporting

• Fulfilment

• Staff recruitment

project management – internal team

Project Planning & Management

Staff Recruitment & Briefings

Vehicle Logistics & Route Planning

Warehouse Management

AccountsAdminProject

Reporting

project management…

• Dedicated Project Manager

• Operational staff appointed according to project requirements

• Each & every task is recorded

• Ability to recover a failing project

• Secret “Fitter” Programme

• Pre-Project Planning – The key to our success

project planning…

• Request for Information

• Client Sign-off confirmation of project details

• Pilot Programme/Knowledge Share

• Project Profile Created

• Internal Project Briefing

• Data Data Data!

staff recruitment…

• Database listing of 200 people

- Scorecard System - experience, skill set, diligence, vehicle use etc.

• Automated Recruitment Process – using SMS, Intranet

• Vans, fuel and accommodation & wages via PAYE

• Average team size per project is 6-8 teams

- Example: 400 outlets @ 5 calls per day over 2 weeks (10 days) = 8 fitters

Volume Rollout examples:

Tesco 680 Sites in 4 Days

Sky TV 1150 Sites over 3 weeks

Camelot 2250 Sites over 6 weeks

project briefings…

• Essential for every project – face2face, online, pilot schemes

• Health & Safety/Risk Assessment

• Involve the client wherever possible

• Hands on experience for every fitter

• “What if” Overview

• Team Building Benefit

warehouse management…

• Full-time warehouse staff

•20,000 sq. feet dedicated warehouse facility

•Stock Booking System!

•Product Codes

•Reliable integrated stock movement & reporting

•Up to the minute downloadable reports

logistics…

•Store scheduling & route planning of store

•Nationwide & European coverage

•Expert vehicle logistic planning

•Vehicles tailored to suit your product

•Dedicated vehicles

project reporting…

On-DemandPDA

Personalised Reporting Templates

Re-Visit Option – Generate a New Call

Visual/Photographic Reports

Personalised Exception Notification

DailyIVR/CR

Weekly/Project EndCR

Post Project Review

summary…

•Part of the Merson Group

•Complete In-Store Marketing Installation Service

•Fully Managed & Supported By Latest Technology

•Tailored to your Needs

•Excellent Reporting Facilities

•Ability to handle projects in Europe

•Long Term Business Partnership

thanks for your time!