Human database relations (March 2004)
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Transcript of Human database relations (March 2004)
Understanding Media for Techies
Human communications expressed using database relations
Kiran Jonnalagadda <[email protected]>http://jace.seacrow.com/
One to One
All communications between individuals. Friends talking on the phone or over instant messenger, a
couple over a dinner table, a doctor and a patient, etc.
One to Many
The broadcast model. Weblogs, magazines, television, newspapers; the traditional mass media.
Many to One
The feedback model. Market research, customer service, product registration forms, letters to the editor,
comments on a weblog posting.
Many to Many
Group discussions. IRC, mailing lists, in some sense, even LiveJournal. Not advertiser friendly except for
word-of-mouth. Not scalable, not long lived.
Many to One to Many
Moderated discussion group. Left group (contributors) cannot scale or moderator is overloaded. Examples are
Slashdot (top level posts), Boing Boing.
Delving Deeper
Is “many” really many?Should we distinguish between a few and many?
Let’s look at this by media category...
Newspapers, Magazines & TV
The Consumer’s Perspective
A few contributors submit to the newspaper, magazine or TV channel, which presents their
work in a unified voice to several readers.
Feedback Loop #1
A few readers write letters to the editor (print media only, not TV), which the editor selects from
and publishes for everyone to read.
Feedback Loop #2
Readers/Viewers write directly to contributors, who may feature this feedback in their next
contribution.
Feedback Loop #3
Readers/Viewers talk to an independent polling agency, which creates a report and shares it with
media and advertising organisations.
Online News & Discussion Sites
(Like Slashdot or Kuro5hin)
Top-level News Posting
The same as before: a few contributors, a moderator, several readers. But: lower costs, lower
revenues, more contributors, fewer consumers.
Feedback Loop (Discussion)
This is where it gets interesting. Unlike traditional media, the Web is not a linear flow.
Read Unmoderated
Prefer Moderated
What is a Group?
Is a “group” really a group, or just individuals bunched together for convenience? What happens
when they are treated as individuals?
Individual Treatment
Traditional media crafts a common message that appears to be addressed to the individual.
Individual Treatment
But on the Web, you really are having a conversation between individuals.
Lots of Individuals
People rightfully worry about how public their conversations are, who is reading them.
Advertisers Didn’t Understand
If you can’t bunch them into a group, how do you advertise to a mass audience?
Advertising on the Web
On the Web, even ads have to be individualised. Advertisers have to accept that people talk to each other.
To be Continued...
The End