ORGANIZATION CULTURE AND VALUES

INTRODUCTION

• Vision, Mission and culture are interconnected.

• Vision and mission are shaped by culture and culture comes alive through vision and mission.

• Vision and mission are the major external focus for our actions.

INTRODUCTION

• Culture provides the underlying foundation for our actions and behaviour.

Culture

• According to A.D Souza. An Organization’s culture is amalgam of

1. Shared Values• are standard by which members of an

organization collectively see as important

2. Common Mindset or Paradigm• Consist of a set of shared assumption or belief

13.2 Organization’s Values

• An Organization’s Values answer the question “what is important to us?

• Core organization values are understanding about

1. What is most important?2. How to treat other people?3. How to work together?

Values

Core Values• Are understood or assumed but seldom

discussed.

Values • Enhance harmony and teamwork• Remain unclear or unexplored can create

tension or conflict and make people feel understood confused or frustrated.

Culture

3. Characteristic Behaviour • Cover a board range of topics.

Some keys aspects a. Management Styleb. Relationshipsc. Dress

4. Symbols• Image i.e. use of green to symbolize concern for the

environment.• Flag, symbol of a country.

Values

Values • Provide an anchor when an organization or

individual is buffeted by a storm of change.

• It is moral compass that gives direction when thing get rough.

• They are a guide to help you reach destination on your vision and mission .

Peters and waterman stated that values will have a tremendous impact on organization. They help to:

1. Create an atmosphere of common purpose and trust.2. Clarify goals and ways those goals will be achieved.3. Set priorities and sort out information overload.4. Provide a clearer focus for performance and feedback.5. Indicate which behaviour are acceptable and appropriate and which are not within the organization.

Peters and waterman stated that values will have a

tremendous impact on organization. They help to:

6. Specify how the organization wants to deal with and be perceived by people outside the organization.

7. Provide guidelines for selecting and orienting new members or employees who will not have to spend much time identifying and understanding organization values.

• Organization with effective leadership teams are generally tight on values but loose on rules

13.3 Declared and Operative Values

According to Anthony D. Souza values have Two critical parts

1. Intended or Declared Values • Exist in the corporation’s policies and mission

Statement.2. Operative values• Are lasting and are lived from day to day by

members.

13.3 Declared and Operative Values

There are times when individual or organization publicly espouse such Values:

1.People are our most valuable asset2. The customer is always right/king

13.3 Declared and Operative Values

Organization effectiveness

• Is maximized when stated values are consistent with the

personal values of the organization’s leader and member.

Organization’s Values

• Form the foundation of its Culture

• Group within the organization Demonstrate values contrary to

one another

14.4 Values held and practiced Consistently

Once values have been Clarified. They must held and practice consistently.

Values • Are bedrock of exception performance.• Must be both understandable and attainable.

Share Values • Produced Share results

Core Values of organization holds or should hold. here are some suggestions:

• P- Prosperity, Patience, Punctuality• U- Unity• P- Pro people, Pro-Peace

• L- loyalty to God and Country• E- empowerment• A- Accountability • D- Dignity and dedication• I- Integrity and Honesty • N- Nobility• G- Generosity

Core Values of organization holds or should hold. here are some suggestions:

• E- Excellence• D- Discipline • G- Good Governance• E- Effectiveness and Efficiency

• Q- Quality• U- Understanding and Goodwill• A- Action-Oriented• L- Leadership• I-Innovation and Ingenuity• T- Truthfulness• Y- Youthfulness

Core Values of organization holds or should hold. here are some suggestions:

• R- Responsibility• E-Empathy• L- Love• E- Environmental Concern • V- Valor • A- Academic Freedom• N- Nationalism• T- Team Work

Core Values of organization holds or should hold. here are some suggestions:

• E- Equality• D- Democracy• U- Uniqueness• C- Compassion, Commitment• A- Accommodating• T- Temperance• I- Idealism• O-Openness• N- Negotiating

13.5 Organization’s Core Values

Paul J. Meyer, Rex C, Houze and Randy Shechta• Emphasize the importance of core values in building

effective leadership and effective organization Core Values • those that are central in your character.• Held by organization leadership provide scale by which

all behaviour is ultimately judged.Shared Values• Provide strong feeling of personal effectiveness among

member of organization

13.6 Organization’s core values and belief

Values and Belief of leadership• Are the shaping force of the entire organization.

They generate attitude and specify behaviour.

According to Lyle E. Schaller. In getting things done, writes: “The Values of any organization control priorities provide the foundation for formulating goals and set the tone and direction of the organization.

13.6 Organization’s core values and belief

Core Values and belief• Basis for all organizational behaviour and

action and the bottom line by which you and your organization will be judged.

13.7 Example of core corporative Values

Here are Example of the Values of two Multi- national organization now operating worldwide:

1. Herman Miller Inc. Its corporate Values • Innovation• Excellence • Participation• Ownership• Leadership

13.7 Example of core corporative Values

2. IBM’s Values: the foundation Of vision • Respect for the individual• Customer Service• Excellence

13.8 Organization’s Values and Belief statement

Values and Belief statement• Expresses the principle most important to the

organization and is a powerful influence to energize, guide and align everyone in a common direction.

13.8 Organization’s Values and Belief statement

Shared Values and Belief• Are the underlying principle that influence our

ways of operating and decision- making based on what is important to us.

Some question that will help to build your values and belief statement suggested by Anthony D. Souza

1. What are the values you want o live by; Integrity? Stewardship? Shepherdship? A Servant’s heart? Companionship?

2. How would you like to be known and seen; Efficient? Service-minded? Customer-oriented? Community-minded?

Some question that will help to build your values and belief statement suggested by Anthony D. Souza

3. How can we create and open atmosphere where together we can learn to relate to one another and work consistently with our group’s and organization’s values?

• The end