HR Workforce Policies & Administration

Toolkit

Creating Policies and Procedures that Keep

you Compliant, Competitive & Contemporary

©2015 Optimum Performance HR Consultants

Sneak Preview

Fact: Human Resources Policies and Procedures underpin and thereafter reinforce the prevailing culture in every organisation

Fact: Human Resources Policies and Procedures also play an important role in ensuring that your organisation is always compliant with employment laws and other applicable legislation or enterprise bargaining agreements

Conclusion: Whilst the bain of many HR professional’s lives, organisations and HR Departments should never under-estimate the positive (or negative) impact a contemporary, competitive and compliant set of HR Policies can have upon workforce satisfaction and engagement

Fact: The breadth, depth and quality of your policies will have a telling impact upon your ability to attract, satisfy and thereafter retain quality employees on an ongoing basis. (As will your capacity to update and maintain them at regular intervals)

Our Simple Solution

Welcome to our totally re-vamped HR Workforce Policies & Administration Toolkit!

Or from just $995 you will additionally receive: -

• A template Staff Employment Agreement;

• A template Code of Conduct Booklet;

• A template Performance Counselling & Termination Resource Manual;

From just $695.00 you will receive: -

• In excess of 50 carefully crafted Human Resources policies covering every key area of day-to-day people management, plus an accompanying set of administration forms;

• An introductory tutorial program that will get you started and headed in the right direction;

Our Human Resources Policies and Procedures Menu

Recruitment & Induction Policies

Conditions of Employment Policies

Remuneration & Benefits Policies Template Forms

Workforce Recruitment Hours of Work Remuneration Packaging Employment Requisition

Employee Induction Flexible Working Arrangements Workforce Reward and Recognition Internal Job Vacancy Notice Discrimination & Harassment Mobile Phones Internal Job Vacancy Application Learning & Development Policies

Health, Safety & Well Being Company Motor Vehicles Application for Employment

Performance Management Redundancy Administration & Support Policies Privacy Disclosure Authorisation

Succession Planning Employee Performance Counselling Employment Interview Question List

Professional Development Termination of Employment Workforce Communication Interview Assessment Abandonment of Employment Emergency Assistance Employment Reference Check Leave Entitlement Policies

Casual Employees Employee Relocation Acknowledgement/Reject Letters

Personal Leave Continuity of Service Employee Use of Personal Vehicle New Employee Induction Checklist

Annual Leave Electronic Communication Employee Use of Commercial Vehicles Application for Study Assistance

Public Holidays Software Utilisation & Storage Employee Personal Records Leave Application

Compassionate Leave Employee Fair Treatment Employee Status Change Employee Counselling Interview

Defence Services Leave Employee Dress Code Business Expense Reimbursement Employee Termination Check List

Jury Duty Conflict of Interest Corporate Entertainment & Hospitality Certificate of Service

Parental Leave Corporate Responsibility Time Reporting Employee Status Change

Long Service Leave Employee Whistle Blowing Company Travel Business Expense Form

Leave of Absence Workplace Video Surveillance Exit Interviews Travel Request & Authorisation

Cultural Leave Drugs, Alcohol and Medications Provision of References Exit Interview

Emergency Services Leave Sporting Leave

Our Human Resources Policies &

Procedures Manual contains in excess of 50 policies and 20 template forms covering every key aspect of

day-to-day people

management

(Over 200 pages in length)

Policy Area: Administration and Support Policy No: 6.12 Policy Title: Exit Interviews Version: 1 Date Released: 1.0 KEY POLICY (Click Here to Return to the Index) The company will endeavour to obtain objective and confidential feedback from terminating employees regarding their perceptions and satisfaction with (Insert Company Name) as a place to work 2.0 OPERATING PROCEDURES 2.1 (Insert Company Name) will offer all full-time, part-time and fixed-term employees who voluntarily terminate their employment the

opportunity to participate in the company’s Exit Interview program. Casual employees or employees whose employment is involuntarily terminated will not be eligible to participate

2.2 Employee exit data is to be obtained using the company’s standard Exit Interview Form by one of the following methods: -

For employees designated at or above (Insert Level) by personal interview with the Human Resources Manager or an externally appointed consulting group

For other employees, by the issuing/return of the standard questionnaire either prior to or at the time of departure from the

company. (To be coordinated by the Payroll Department) Employees designated at or above (Insert Level) who do not participate in a formal interview are to be forwarded a questionnaire

for completion 2.3 All employees have the right to refuse to participate in an exit interview or in the completion of the questionnaire 2.4 Under no circumstances should an exit interview be conducted by an employee’s immediate manager 2.5 Completed exit interview data will be coordinated by the Human Resources Manager who will produce and circulate minimum quarterly

reports to the Executive Committee and Department Managers 2.6 Exit interview data is to be regularly evaluated to determine points of intervention and areas of satisfactory/exceptional performance

throughout the company

All of our policies are categorised

under common areas of HR

Management, and incorporate

Version Numbers &

Release Dates

They also contain a key objective or

purpose statement

combined with an integrated

set of operating

procedures

EXIT INTERVIEW FORM Back to Index

1. Principal Reason for Leaving:

In Sections 2-8, please tick the box that best reflects your opinion and add any comments you feel are relevant

Excel-lent

Good Fair Unsatis-factory

Comments

2. Wages/Salary/Benefits

- In general - Internal fairness - External competitiveness 3. Conditions

- Hours, rosters - Lockers, restrooms - Working environment - Equipment, resources provided - Workplace safety - Cafeteria/Rec facilities - Policies & procedures 4. Feelings about Job

- Sufficient training provided - Jobs expectations clear - Work interesting & varied - Work pressure

All of our policies

incorporate complimentary

template forms wherever

applicable

EXIT INTERVIEW FORM

Excel-lent

Good Fair Unsatis-factory

Comments

5. Personal Relations

- Supervisors/superiors - Workmates - Grievances fairly treated

6. Participation & Recognition - Involvement in decision making - Opportunity to contribute ideas - Appreciation for extra effort - Company communication

7. Opportunities for Development - Clear career path provided - Support for further development - Career prospects/advancement

8. Are there any changes you would recommend to your position?

9. Is there one important thing you would recommend to improve the organisation?

10. What advice would you give to the next person in this role? 11. Would you recommend (Company Name) as a place to work? YES NO

12. Would you seek re-employment at (Company Name)? YES NO

Location:

Department Manager

Staff Member

Date:

All of our policies

incorporate complimentary

template forms wherever

applicable

Template Staff Employment Agreement

Key Areas Covered: -

• Position, Title and Date of Commencement;

• Commencing Remuneration Package;

• Additional (Remuneration) Benefits to be Provided;

• Hours of Work;

• Probationary Period;

• Position Description & Service Standards;

• Code of Conduct (Adherence);

• Discrimination & Harassment;

• Health & Safety;

• Staff Use of Internet;

• All forms of Leave Entitlements;

• Interstate & International Travel;

• Business Expense Reimbursement;

• Term of Agreement;

• Termination of Employment;

Key Areas Covered: -

• The Company’s Expectations of All Employees;

• The Company’s Commitment to All Employees;

• Committing to the Job and to Making a Positive Contribution;

• Company Reputation and Standing;

• Safety and Well Being;

• Being Fair, Reasonable & Honest in all Dealings with the Company;

• Personal Benefit;

• Properly Using Company Electronic Communication Facilities;

• Displaying Respect;

• Maintaining a Professional Standard of Personal;

• Appearance & Dress;

• Being Open to New Ideas & Ways of Working;

• Discrimination & Harassment;

• Personal Relationships;

• Protecting the Commercial Interests & reputation of the Company;

• Breach of Standards – Summary Dismissal;

Template Staff Code of Conduct Booklet

Key Areas Covered: -

• Employees Counselling Process;

• Guiding Principles;

• Employee Performance Counselling & Termination Model;

• Unacceptable Employee Behaviour or Performance Necessitating Counselling;

• Managing Unacceptable Employee Behaviour or Performance;

• Verbal Warning;

• Review of Verbal Warning;

• First of Final Written Warning;

• Review of First or Final Written Warning;

• Demotion;

• Termination of Employment;

• Unacceptable Employee Behaviour or Performance Constituting Serious & Wilful Misconduct:

• Staff Performance Counselling Interview Form;

Template Staff Counselling & Termination Resource Manual

Stephen MooreFounding Director

Optimum Performance HR Consultants

Hi there, thankyou for visiting our range of HR Management Toolkits and support services. We hope that you like what you see! In considering whether to place an order, there are a few things I thought you might like to know as follows:-

• All of our Toolkits/Support Tools have been hand-crafted, based upon custom design work we have previously undertaken with a diverse range of clients over the past 19 years

• They have not been designed to replace “the big end of town” but rather to provide every sized HR Department in every sized organisation with an opportunity to produce quality outcomes that will exceed CEO/Senior Management Team expectations at prices everyone can afford!

• We know that they are practical, that they are contemporary and that they are effective because our clients have told us so! Perhaps this is why they are currently utilised by hundreds of organisations in more than 20 countries around the globe!

What are you waiting for?

Our Simple Solution

Welcome to our totally re-vamped HR Workforce Policies & Administration Toolkit!

Or from just $995 you will additionally receive: -

• A template Staff Employment Agreement;

• A template Code of Conduct Booklet;

• A template Performance Counselling & Termination Resource Manual;

From just $695.00 you will receive: -

• In excess of 50 carefully crafted Human Resources policies covering every key area of day-to-day people management, plus an accompanying set of administration forms;

• An introductory tutorial program that will get you started and headed in the right direction;

Order your copy from our on-line shop now!