How to Increase Your Value At Work - infragardok.org and Value In Work v3 07-18-18.pdfHow to...
Transcript of How to Increase Your Value At Work - infragardok.org and Value In Work v3 07-18-18.pdfHow to...
How to Increase Your Value At Work
October 3, 2018
Ed EckensteinPrincipal Consultant & Coach, Smartly Secured
Kurt HaasCloud Architect, QuikTrip
How to Increase Your Value at Work
• Why Do I Need to Increase My Value?
• Hard Skills – Identify and Shape Them
• Soft Skills – the Hidden Tools
• Meaning
• Recap
• Q&A
Session Overview
The Challenge:Why Do I Need to Increase My Value?
Consider the Following:
- Do you want to "move up" in 5 years?- Do you deserve more recognition?- Replacement (outsource and cloud/MSP)- Displacement (automation and industry shifts)
Why Increase My Value?
Get the Promotion
- Start Now and Set Your Goal(s)- Map the Gap (getting there from here)- Measure Your Progress VISIBLY (MBO)- Find a Champion
Why Increase My Value?
Do you deserve more recognition?
- You're already "doing the work"- Put yourself in visible roles and goals- Knock it out of the park and celebrate- Don't sell yourself short (Champion)
Why Increase My Value?
Why Increase My Value?
The Quiet Urgencies:
- Replacement : Who can do your job better?
- Displacement: What can replace your role? (automation and industry shifts)
Why Increase My Value?
The Quiet Urgencies:
- Replacement : Who can do your job better?
- Displacement: What can replace your role? (automation and industry shifts)
Why Increase My Value?
"We stand on the brink of a technological revolution ... In its scale, scope, and complexity, the transformation will be unlike anything humankind has experienced before …
When compared with previous industrial revolutions, the Fourth is evolving at an exponential rather than a linear pace."
-World Economic Forum
Personal Goals:
- Better Pay- Personal Growth- Self Esteem / Self Confidence
Why Increase My Value?
Hard Skills:Identify and Shape Them
• Your Resume is a Register
• Don't Forget Your Training
• Capture Experiences
• Tell Stories that Leverage Expertise
• Stuck? Get help from people you work with
• Career Coach Advantage (someone that doesn’t know you)
• Evaluate Your Role in the Industry
• Identify the Goal and Gap
• Apply Skillset to Internal Demand
Don’t Lose Track of Your Hard Skills!
Apply/Advertise Your Skillset Internally
• portfolio website
• social intranet (talent profiling)
• linkedIn profile (be discoverable)
Hard Skills
• What can you change going forward?• Track anything and everything you’ve trained for
• Get excited about updating your resume regularly
• ‘Bucket List’ the things you want to learn more about
• Leverage people to help you in hard skills journey
• Learning new hard skills is not the only way to increase value (diminishing returns)
Hard Skills
Soft Skills:Your Hidden Toolset (and Advantage)
Soft Skills
"Training for soft skills is the #1 priority for talent development in 2018"
- Linkedin 2018 Workplace Learning Report
• Relationship building
• Interpersonal
• Listening
• Speaking
• Understanding
• Motivating
• Emotional Intelligence
• “Caught not Taught”
Soft Skills Leveraged
• Hire and Cultivate the Best Soft Skills
• Listen to Understand
• Build Relationships
• Partner to Solve Customer Challenges
• Advertise Their Capabilities
• Publish Whitepapers
• Share Business Cases
• Do the Numbers (Financial Work)
• Total Economic Impact
• Total Cost of Ownership
• Show the Payback: Value of Their Services
Out Softskilled: Cloud Service Providers
• Rate of Change in Technology
• Technology is Often Misunderstood (by us)
• IT Relegated to ‘Keep Lights On’ Roles
• Cloud Providers Commoditizing IT
• Only if duplicated
• Out-Communicated and Under-Valued
• Soft Skills are in Greatest Demand (but not demanded)
• Why Did Gartner Suggest ‘Doubling a Salary’
source: How to Set Your Priorities with Business Architecture
Urgency: Corporate IT Shifts
The Bridge of Commonalities
Use these soft skill techniques to work more effectively with others:
• Common Time
• Common Language
• Common Goals
• Relationships are a Deliverable
• Events and Conferences?
• Invite for Co-Learning Opportunities
• Open Events Remove Barriers
• Coffee (beverage of choice)
Creating Common Time
• Remove Uncommon Language
• Remove Acronyms
• Be Ready to Translate
• Focus on Understanding
• Sounding Smart Hinders Adoption of Your Idea
• Ideas Won’t be Adopted Unless They Are Understood
Building Common Language
• Listen
• Do You Understand Your Business Partner?
• Big Pains/Challenges
• Directions/Strategies?
• Illustrate
• Establish Common Words: Capabilities
• Visuals are More Powerful (tell a story)
• Get it Wrong! (and admit it)
• Get to the Why: Strategy
Common Language
• Listen
• Do You Understand Your Business Partner?
• Big Pains/Challenges
• Directions/Strategies?
• Illustrate
• Establish Common Words: Capabilities
• Visuals are More Powerful (tell a story)
• Get it Wrong! (and admit it)
• Get to the Why: Strategy
Common Language
• Exercise: Goal-to-Action Spectrum
• Understanding Views
• Arriving at Alternatives
Common Goals
• Exercise: Goal-to-Action Spectrum
• Understanding Views
• Arriving at Alternatives
Common Goals
TOP SOFT SKILL CATEGORIES1. Leadership2. Communication3. Collaboration4. Time Management
Soft Skills Demand
Source: Linkedin 2018 Workplace Learning Report
Soft Skills Demand Shifts
Source: Future of Jobs Report, World Economic Forum
Source: Future of Jobs Report, World Economic Forum
Soft Skills Demand Shifts
What can you change going forward?
• Look for Ways to Grow Towards the Business
• Re-Think How Soft Skills Can Articulate Your Value
• Work to Build Your Personal Brand
Shape Your Unique Brand by Assembling:
• Hard Skills
• Experiences
• Soft Skills
• Goals/Interests
Soft Skills
Meaning
Why?
Because the truth is, work does not define you: You define your work, and how it serves your higher-order purpose.-- Mautz, Scott.
85%
Not engaged (67%) or actively disengaged (18%)- Gallup State of the Global Workplace 2017
Image credit: Sean MacEntee via Flickr
Job Crafting
--(Berg, Dutton, & Wrzesniewski, 2013)
"Job crafting is what workers do to redefine and reimagine their job to make it more personally meaningful to them."
Meaning & Job Crafting
Berg, Wrzesniewski and Dutton, 2013
Task Crafting
Relational Crafting
Cognitive Crafting
3Approaches
Meaning & Job Crafting
Berg, Wrzesniewski and Dutton, 2013
Task CraftingChanging the activities involved in your job: more or fewer tasks • expanding or diminishing scope • altering the way tasks are performed
Examples:• An accountant creating a new method of
filing taxes to make her job less repetitive.• A machine operator volunteering to design a
new logo or his company.
Relational Crafting
Cognitive Crafting
Meaning & Job Crafting
Berg, Wrzesniewski and Dutton, 2013
Task Crafting
Relational Crafting
Cognitive Crafting
Changing the extent or nature of your interactions with other people
Examples:• A computer technician offering help to co-
workers as a way to have more social connections.
• A financial analyst communicating with clients using video conferencing rather than just email.
Meaning & Job Crafting
Berg, Wrzesniewski and Dutton, 2013
Task Crafting
Relational Crafting
Cognitive Crafting
Changing the way you think about the purpose of tasks, relationships, or the job as a whole
Examples:• A hospital cleaner seeing his work as a
means to help ill people rather than cleaning space.
• An insurance agent viewing her job as “working to get people back on track after a car accident” rather than “processing car insurance claims.”
Meaning
How to Jobcraft - 1
Identify your:
• Core Values: Fairness, Honesty, Achievement, Compassion, etc.
• Strengths: Talent, Soft Skills, Determination, Empathy, etc.
• Passions: What would you do for free?
Meaning
How to Jobcraft - 2
List required job tasks• What do you enjoy?• Which do you dislike?
How can you change things using Task, Relational or Cognitive crafting?
Meaning
• Be supportive and flexible
• Understand your employee values, strengths, passions
• Help them discover organizational, job and task meaningfulness• Ask open ended questions
• Be the guide on the side, not the sage on the stage
Management Support?
Meaning
• Higher level of self-motivation
• Better performance
• Deeper commitment to the job
• Higher job satisfaction
Benefits to Organization
How to Increase Your Value at Work
• Why Do I Need to Increase My Value?
• Hard Skills – Identify and Shape Them
• Soft Skills – the Hidden Tools
• Meaning
• Recap and Challenge
• Q&A
Session Overview
Hard Skills
• “Hard skills will get you an interview, but you need soft skills to get (and keep) the job”
Soft Skills
• "The Soft Skills Are The Hard Skills"--Amy Edmondson
Meaning
"Life is never made unbearable by circumstances, but only by lack of meaning and purpose."-- Viktor Frankl
Q & A
Thank YouSlides Available on Request