How to Increase Hosting Company Profits and Capture Market Share
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Transcript of How to Increase Hosting Company Profits and Capture Market Share
Increase Profits & Grow Your Hosting Business In Today’s Competitive Market Troy McCasland, VP Business Development, Attracta
Partner for Growth and Profits• Small business is where the action is
• Grow and profit by tightly integrating SaaS 3rd party aplications using cPanel Plug-ins
• SEO Tools are one of the best choices
• Your Hosting + cPanel Plug-ins + ISVs = Synergy
– Time to Market Advantage
– Costs Savings
– Higher Profits & More Customers
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Small Business Impact on
Hosting Industry is HUGE• Represent 99.7 percent of all employer firms*
• In the U.S. there are 29.6 million
• In 2008 there were 627,200 new businesses,595,600 business closures and 43,546 bankruptcies
• Over half don’t yet have a website**
*Source: U.S. Small Business Administration Office of Advocacy, September 2009
** Ben Fisher, Hosting News, 2010
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More Than Half of Your Customers’ Sites Have 20 Pages or Less
* Source : Attracta.com; sample of over 45,000 customers
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Growth Stage
Toward end of stage• Prices normally fall
• Dev costs have been removed
• Profits reach their peak
• Sales volume has createdeconomies of scale
Characteristics• Sales grow at an increasing rate
• Large companies may acquiresmall, pioneering firms
• Many competitors entering market
• Profits are healthy
Promotion Emphasis• Heavy brand advertising
• Integration of value-addedservices a key goal
• Differences between brands
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Maturity StageCharacteristics• Sales continue to increase but at
a decreasing rate
• Increased product differentiation
• More value-added services; product lines and widened or extended
• Heavy promotions to both resellers and end users are required
• Marketplace approaching saturation
• An emphasis on product style rather than function
• Marginal competitors begin dropping out of the market
• Prices and profits begin to fall
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Value-Added Services• Merchant Accounts / Payment Solutions
• Shopping Carts
• Website Design
• Content Management
• Messaging / Collaboration – MS Exchange, VOIP
• CRM – SugarCRM
• Back up services
• Marketing Services- Website Submission – SubmitIt.com - SEO Tools- PPC - E-mail Marketing – SendGrid.com
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SEO Tools Are One The Best Value-Added Service for Hosts • Huge Market Demand
– Internet Advertising Projected to be $51 billion by 2012*– In 2009 The Entire Hosting Industry generated only $18.3 billion
• Can Be Tightly Integrated using Plug-ins
• Scales
• Low Price Point
• Best Way to Generate Affordable Traffic
• Reduces churn – sticky, makes customers more loyal,less likely to go out of business, switch hosts.
• Low Hanging Fruit
*Source – IDC, 2008
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Most Website Traffic Comes From Search Engines*
* Source: 2008 Velvet Blues case study
70%
11%
19%
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98% of All Searches Begin at Google, Yahoo, Bing and Ask
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75% of Users Click Organic Search Results vs. Paid Listings*
* Source : 2008 article in SEOMOZ
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The Giants Are Just Starting to Offer Integrated SEO Tools
• GoDaddy
• Endurance
• Hostway
• Hostgator
• BlueHost
• Network Solutions
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Google’s SEO GuidelinesCan Be Automated Using Tools
• Accurate, unique Page Titles
• Accurate, unique Meta Description Tags
• Utilize current XML and HTML site maps
• Notify Google of mobile sites
• Use Robots.txt correctly
• Promote your website in the right way
– Back links from content relevant sites
– Social Media
• Use good anchor text – internal and external
• Optimize Images
• Use H1 Tags
• Use Free Google Webmaster Tools
May Be Difficult to Automate
• Include Keywords in URLs
• Create simple directory structures
– Avoid deep nested sites /dir1/dir2/dir3
– Use descriptive directory namesexample: /maui/condos
• Provide one version of a URL to reach a document
• Intuitive navigation
• Be aware of and use rel=“nofollow” on some links
• Have a useful “404” page – load HTML sitemap
• Target content at users, not search engines
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XML Sitemap• Protocol Created by Google in 2005 and adopted by Yahoo and
MSFT in 2006
• www.sitemap.org - Protocol 0.90
• Provides search engines with an easier way to crawl the web
• Sitemaps files are XML files with a list of URLs • Six types of specialized Sitemaps
– Geo– Mobile– Images– News– Video– Code Search
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XML Sitemaps Above and Beyond the Crawl of Duty*
• Sitemaps Solve two problems– Coverage / Deep Web– Freshness
• Case Study involving Amazon, CNN & Pubmedcentral.nih.gov
– About half of the sites pages were indexed by Sitemaps the other half through discovery
• Conclusions– Sitemaps help large sites get
more pages indexed quicker– Sitemaps help new sites get
indexed immediately
Google Search Main Pipeline Architecture
*Source: Google, UCLA White Paper, 2009
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Sample XML Sitemaps<?xml version="1.0" encoding="UTF-8"?><urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"><url><loc>http://www.example.com/</loc><lastmod>2005-01-01</lastmod><changefreq>monthly</changefreq><priority>0.8</priority></url><url>...<url></urlset>
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Robots.txt• Use the Sitemap directive
• Proper use of disallows
Example: www.google.com/robots.txt
User-agent: *
Disallow: /images/
Disallow: /search
Sitemap: http://www.gstatic.com/s2/sitemaps/profiles-sitemap.xml
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Local SEO• Tectonic shift in search
• Impacting many businesses and consumers not just local
• Huge opportunity for you to enhance brick & mortars’ online presence
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cPanel Plug-in User Benefits• Saves time with auto
registration• Improves users experience
with auto installation, robots.txt• Install multiple domains at
once• Automatically detects redirects
and sub-domains to properly configure account
• Single-sign-on allows access to Saas Application from inside cPanel without having to setup and maintain separate login/passwords
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cPanel Plug-in Host Benefits • Time to market advantage –
SEO Enable every website in just 1 minute.
• Cost savings • Higher adoption rate• Higher revenue per user• Lower support costs• Increased customer
satisfaction• Lower Churn• Increased Profits
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The Time to Act is Now!• Leverage your investment in cPanel using Plugins • Integrate 3rd party SaaS tools• Make your hosting SEO enabled.• Grow you business and become more profitable
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Thank You
Contact me anytime:
Troy McCasland, VP Business [email protected]/in/troymccasland (619) 804-3028 cell
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