How to Download & Install Citrix on a Desktop PC or Laptop

Type in the following URL into your browser address

bar: https://remote.baptisthealthsystem.com

Step 1

Type in your Active Directory (AD)/Citrix User name and password then hit Log on…

Step 2

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If you do not have, or do not know your AD user name and password, contact the Physician Service Desk directly at 1-877-639-7575.

Click on the INSTALL button to install the Citrix receiver.

Step 3

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2

Click on “Download Receiver 4.4 ...”

You will be taken to the Citrix website. Select Citrix Receiver from the dropdown menu.

Step 4

Step 5

Click Save File.

Step 6

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This message appears when installation is complete. Click on Continue.

Step 7

You will then be taken to the Desktop tab in Citrix. From here click on the SATX Desktop icon.

Step 8

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As your desktop is loading you will see the following box.

Step 9

Once complete, your desktop will load with the icons you have access to. Double click on the Portal icon to log into Portal.

Step 10

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Log out of Citrix by going to

the start menu and clicking

on Log Out of Citrix.

Step 11

For Citrix or Portal related questions, contact:

The Physician Service Desk directly

at 1-877-639-7575

Office Staff should contact the Advanced Clinical Service Desk

at 210-297-8721 (select Option 1, followed by option 5)