How Social Adds Value to Talent Management- Q4 CIPD
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© 2014 IBM Corporation How Social adds value to Talent Management Mark Osborn – Pre-Sales Executive Europe, Social Business Paget Miles – HCM Leader Europe
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Presented at the CIPD Conference with Pagit Miles. Today businesses understand that the effectiveness of their employees is a significant competitive driver. IBM believes that embedding Social ways of working into an organisation can add value at every stage of the employee life cycle. This session will demonstrate how and why social should be at the core of businesses' Talent initiatives and by aligning social to HR processes organisations can increase productivity, engagement, performance and retention.
Transcript of How Social Adds Value to Talent Management- Q4 CIPD
© 2014 IBM Corporation
How Social adds value to Talent Management
Mark Osborn – Pre-Sales Executive Europe, Social BusinessPaget Miles – HCM Leader Europe
IBM Leads in Enterprise Social Software
Agenda
What is Social Business?How is IBM using Social? How can Social Help in HR?
Pinterest – 10.4m Users
Twitter – 140m Users
Linkedin – 150m Users
Facebook – 800m Users
Picture source:http://www.flickr.com/photos/carbonnyc/3268320322/
Engaged
Transparent
Nimble
Social Business
Marketing and PR Revolutionize Business
Social Media vs. Social Business
Social Media
Social: The ROI is significant
$900B – 1.3T/yrfrom McKinsey
The Vast Majority of Social Collaboration Initiatives Fail…*- Gartner
*http://www.gartner.com/newsroom/id/2402115
The Vast Majority of Social Collaboration Initiatives Fail- Due to lack of purpose*- Gartner
*http://www.gartner.com/newsroom/id/2402115
Whitepaper at ibm.com/social
IBM Social Business Patterns
Hiring and Onboarding
Expertise and Knowledge
Innovation
The Benefits of Social Business
50% faster to market, most profitable
Cutting onboarding time by 50%
One Single Corporate Directory from 12
Ideation – 8 GTM strategies worth Bn’s
Mobile EmployeesProcess 40 days to 6
Drive culture with Social Business
IBM Social Business Success Stories
NUMBER x SIZE X DOWNLOADS = 7pb
65 Communities
23 Shared Folders
Organic Flow + Social Reshare Value
“harness our collective intelligence across IBM [and] our ecosystem”
“Stocks of info turning into Flows of new info”
IBM to be “Preeminent Social Enterprise”
Irving Wladawsky-Berger
SVP - Steve Mills
Social Networks will become the new
production line…your value is not what you
know but what you share
CEO – Ginni Rometty
Cultural / Employee Engagement
Systems of Engagement
Talent Engagement
**
*ENGAGING EMPLOYEES & ECOSYSTEM TO GROW THE BUSINESS
EMPLOYEE ENGAGEMENT & CULTURE
CEO Engaging Eminence socially
“Best of IBM”
CEO Engaging Eminence socially
“Best of IBM”
751 Comments205K Visits175 Likes
EMPLOYEE ENGAGEMENT – VIDEO BLOGS
Candidate
New Hire
Employee
Goals
Learning
Where can Social help?
Candidate
Where can Social help?
EXTERNAL ENGAGEMENT WITH PRE-HIRES
Benefits
Increased candidate engagement
Increased quality of hire
Increased brand image
New Hire
Where can Social help?
INTERNAL ENGAGEMENT WITH NEW HIRES
ACCELERATE M&A INTEGRATION AND ROI
Benefits
Increased engagement
Increased retention
Increased productivity
Employee
Where can Social help?
Cemex SHIFT Social Intranet
Real-time process innovation and improvement
Improved productivity, faster time to market and lowered cycle times
Created a “single”, “flatter” organization to drive innovation
Voted “Most Innovative
Enterprise 2013” by peers
SAP Workflow
Cutting onboarding time by 50%
TD Bank
Communicate and engage on vision
“We’re providing employees with the platform and the opportunity to work together and create in a new way. And we’re helping them to collaborate and improve efficiency--that’s what business value is all about.”
Wendy Arnott, VP Social Media and Digital Communications, TD Bank Group
Reduce meeting times by 5 hours a week
Benefits
Single point to HR
Personalised digital experience
Collaboration
Where can Social help?
Goals
Benefits
Real time performance
Multi point feedback / evidence
Increased joint working / thanks
Where can Social help?
Learning
Benefits
Collaborative self paced learning
Instant answers
Increased quality of learning
What’s next? Analytics!
Personal Social Dashboard
• Helps the individual employee understand their impact within the enterprise network and how to most effectively grow their career.
• Helps management understand how their teams function.
Watson – Digital Assistant
Watson-based analytics solutions redefine what it means to have workforce insight
Talent Insights with Watson Analytics
• Predictive and content analytics enable fresh insights by uncovering patterns not yet known
• Watson guidance encourages interactive exploration across all data – creating real-time business intelligence
• Watson Big Data platform combines structured and unstructured data to bring transparency and context to the decision-making process
25+ YEARS OF BEHAVIOURAL
SCIENCE
WORK EXPERIENCE
DIGITAL COLLABORATION
BREADTH AND DEPTH
Smarter Workforce
So, what makes IBM Smarter Workforce Different?
FLEXIBLE AND OPEN
TALENT
CULTURE
WORK
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