How GXS Active Community Enhances Community Management Strategies
Transcript of How GXS Active Community Enhances Community Management Strategies
How GXS Active℠ Community Enhances Community
Management Strategies
How GXS Active℠ Community Enhances Community
Management Strategies
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Increasing Pressure to Improve Community Management
• No single source of supplier information
• Minimal automation of supplier setup & registration
• Continuing need to onboard suppliers faster
• Reduce supplier onboarding and management costs
• Monitor supply chain risk & performance
• ERP and Master Data Management Integrity Issues
• Legal & Regulatory compliance…..
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Improved Community Management Will Also Help to….
Increase Supply Chain
Resilience
Minimise Use of Conflict Minerals
Improve CSR Related
Compliance
Strengthen Regulatory and Legal
Compliance
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Introducing GXS Active CommunityAligning People and Process with Transactional B2B
GXS Active Community is an
enterprise community
management tool that delivers
people and process solutions
across your supply chain…..
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GXS B2B Community Management
GXS B2B Community ManagementAutomating Both Your Data Network and People Network
GXS Active Community is Part of a Comprehensive Suite of Community Management Solutions
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What is GXS Active Community?
• GXS Active Community is not
Facebook or LinkedIn for business!
• GXS Active Community is a highly
scalable, cloud based enterprise
community management solution
• GXS Active Community sits on top
of, and enhances, GXS Trading Grid
beyond pure transactional based
B2B
Provides a Centralized Approach to Supplier Lifecycle Management
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B2B OperationsAutomationValidationVisibility & Control
Line of Business Sourcing & Procurement Supply Chain Compliance Corporate Partner Mgmt.
YourPeople
CommunityInformation
Management
On-boarding &Self-service Registration
Workflow
CollaborativeDispute & Issue
Management
UnifiedCommunications
Compliance, CSR & Risk
Relationship & Performance
YourEnterpriseSystems
Contract Manufacturers
Suppliers
DistributorsCustomers Carriers &
3PLs
Insurers
Financial Institutions
GXS Active CommunityImproves Human Interaction and Results
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Community Information Management
CommunityGovernance, Risk &
Compliance
Community Performance
Optional Add-On SaaS Applications
Registration
Issue Management
B2B Workspaces
Solutions & Underlying Product Platform
GXS Active Community (Base Platform)
Community Portal Hub
B2B Comms & Project
Management
Secure Web Forms & Surveys
Community Configuration &
Permissions
Active Community API
(Oracle,SAP, SharePoint) etc.
Services: Enablement, P&PM, Consulting, Data Cleansing etc.
Mobile App
CommunityProfile Directory
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Targeted Towards Buyers and Sellers
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Buy Side
Supplier Community Management
• Cost of information management• Brand/reputation risk• Speed to onboard suppliers• Visibility risk• Lack of emergency response
mechanisms• Revenue lost through slow ramp• Legal & regulatory non‐compliance
Sell Side
Customer Community Management
• Time to onboard and integrate with new customers
• Lack of productivity when working with large communities
• Impact of slow customer enablement
• Inefficient and/or de‐centralized operations, lack of standard reqs etc
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Entertainment & Communications Provider Customer Case Study – GXS Active Community
Business Issues• In 2010 this company embarked on a 100% paperless program to
boost productivity and increase visibility into their supply chain
• They work with over 100,000 vendors and relied on phone calls and
exchange of emails to try and keep contact information up to date
Business Benefits Obtained
• Enables vendors to do self-service information management without
providing vendor access to their Oracle system
• Significant reductions in vendor management costs and on-boarding
time with improved management of compliance related issues
Solution Deployed• GXS Active Community was deployed to assist with this company’s
vendor registration process, which averaged 100 vendors per day
• Registration information is now automatically fed into Oracle and
regulatory documents are now submitted as part of the enrolment
process
This company is one of the world’s leading providers of entertainment, information and communications products and services. It is the largest cable company and third largest telephone provider in the US. Headquartered in Philadelphia, this company has revenues of $63billion and nearly 129,000 global employees.
Company Overview
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Multi-National RetailerCustomer Case Study – GXS Active Community
Business Issues• Struggling to manage day to day mass communications with their
thousands of global trading partners
• Needed to streamline and automate the on-boarding and registering
of new suppliers which had traditionally taken between 30 to 60 days
Business Benefits Obtained
• Provided a 50% reduction in supplier on-boarding times and offered a
holistic view of all supplier related information
• Provides a simple way to send out mass communications as well as
obtain full traceability of all supplier related interactions
Solution Deployed• GXS Active Community was deployed to help improve this company’s
supplier on-boarding process during the implementation of a new
procure to pay system
• The company uploaded their existing supplier database to the new
platform and GXS’s on-boarding team helped to acquire missing data
This retailer is a UK based multinational grocery and general merchandise retailer. The company has over 530,000 employees and stores across 12 countries with annual revenues of nearly $65billion. They have over 3,100 stores operating across six different types of outlet, from small shops to large super markets.
Company Overview
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Further Information
http://www.gxs.com/products/active_applications/active_community
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Thank You For Your Participation
Phones
US: 1 800 334 2255, option 3
EMEA: +44 (0) 1932 776047
ASPAC: +852 2884 6088
Brazil: +55 11 2123 2300
GXS web sites
US: www.gxs.com
EMEA: www.gxs.eu
ASPAC: www.gxs.asia.com
Brazil: www.gxs.com.br