Honors Program Advanced Oral Communication: Cross Cultural

Communication International etiquette

Afra Tina Karina Samuel Facy

International etiquette"Good manners are like a roadmap for society. They help navigate tough situations. We don’t have to backtrack because we haven’t taken wrong turns. We will reach our destinations without road rage. Good manners are free, but they are also priceless!"

Harvey Mackay, Author of the bookWhat They Don’t Teach You at Harvard Business School.

“Etiquette”??!!

Etiquette is defined as the rules for socially acceptable behavior.

A  17th century French dictionary gave its meaning as a small sign, label, or ticket.  “Etiquettes” were placed around the palaces and gardens, instructing fine guests where to walk, where to stand, what not to touch – essentially telling them how to behave!

Appearance

People are judged by the way they dress. Knowing how to dress right for different

occasions can contribute your success. What to wear may be different from culture to

culture, but still

some basic rules.

Basic dressing rules

Casual dress is never appropriate in a business setting.

Dress conservative :

classic style and dark color Men - dark attire, Business suits

(do not loosen ties or take off jackets) Women - a suit, a dress, or skirt and blouse

with a jacket.

Italy

wear fashionable, high quality suits and dress

UK

Men's shirts should not have pockets

France

Women avoid overpowering objects, such as flashy jewelry

Europe

Spain

Shorts are not usually worn in public

Asia

India

The use of leather products may be considered offensive

Japan

1.Women should only wear low-heeled shoes to avoid towering over men

2.not to wear pants in a business situation

China

The Chinese frown on women who display too much

Etiquette of Living & Transportation

When In the hotel, please tell us...... Get in group and figure out what should do or not to doGive you some hints! in the hallway 、 in the roomShow it ( in any form it’s ok!)

As an really clever university student

Etiquette of Living & TransportationMore than that...... Elevator etiquette

http://www.youtube.com/watch?v=p7KQz40d89w&feature=related

Picking up someone’s car

Do you know which seat you should sit?

Check it out!

Which one is right When Four people in the car... Host (number 1) Host’s wife ( number 2) You (number 3) Your wife( number 4)

There is multiple choice bellowed, choose one!

A B

C D

What else?

If the one at the front seat gets out of car, what should you (sit at the back) do?

1.say goodbye to him and still sit the original seat

2.say goodbye to him and you drive a car.

3.say nothing and sit in the front seat.

4.say goodbye and sit in the front seat.

In the subway in Japan

Which following things you should not to do?

1.eating food

2. talking the cell phone

3. making up cosmetics

4.smoking

5.macking on some handsome boy or pretty girl

Relaxing time

Forget about picking up the car When walking in the street, there are also so

me etiquette.....

http://www.youtube.com/watch?v=vgMnlGOw7wM&feature=related

Dressing Etiquette

Choose your proper clothing when attending a LUNCHEON.

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Dressing Etiquette

Choose your proper clothing when attending a LUNCHEON.

• Choose your proper clothing when attending

a DINNER.

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Proper Choices

Luncheon

Proper Choices

Dinner

Group 1

Group 2

Group 3

Proper Table Manners & Dinner Etiquette

Do You know....

Where do you seat the guest of honor, if you are the host?

When to begin eating when you are the guest of honor?

When to place your napkin in your lap?

Do You know....

What to do with your silverware when you are finished dining?

What to pass if someone has asked you to pass the salt?

How to eat in the continental style?

The 3-P Principle

Position Political Situation Personal Relationship

Also, men and women, couples, and native guests and foreign guests are suggested to be seated separately.

Rectangular table – for 6 people Hostess

Main male Male

guest guest

Female Main Female

guest guest

Host

Round table – for 12 people 1 3 5

7 9

11 10

8 6

4 2 Host

Rectangular table – for 12 people FG3 MG1 Hostess MG2 FG4

Female Male

guest 5 guest 5

MG4 FG2 Host FG1 MG3

Table Layout

Answer to the quiz

1.  Napkin 9. Soup Spoon 2.  Fish Fork 10. Bread and Butter Plate 3.  Main Course Fork 11. Butter Knife 4.  Salad Fork* 12. Desert silverware 5.  Soup Bowl and  Plate 13. Water Glass 6.  Dinner Plate 14. Red Wine Glass 7.  Dinner Knife 15. White Wine Glass 8.  Fish Knife

General rules for table setting Liquids on the right; solid on the left Bread or salad plates are to the left of the

main plate; beverage glasses are to the right. Begin at the outside and work towards the

main course plate

When to Start?

In gatherings of six or less people, begin eating only after everyone is served. 

For larger groups, such as banquets, it is customary to start eating after four or five people have been served, or permission is granted from those not yet served.

How to eat your bread?

Bread and rolls are broken off into bite-size pieces and butter is spread on each bite as you eat it.  Never use a knife to cut the bread, nor butter a whole slice at once!

Do not break your bread into the soup, nor mix with gravy.

How to eat soup?

Dip away from you and then scrape the bottom edge of the spoon so that the excess would be dropping off. And you bring it all the way up, taking your mouthful.

Don’t pick up the soup bowl!

What to pass if someone has asked you to pass the salt? Salt and pepper are always placed together

and passed together, even if someone asks you only for the salt.  They are considered “married” in proper dining circles. 

Two styles of eating

Continental Style – the fork is held in the left hand with the tines down; the back of the fork up and the left index finger is placed on the back of the fork, low, for stability

American Style – the fork is changed from the left hand to the right after cutting food

When you are "resting", but you are not yet finished the knife and fork should be placed on the pla

te like this:

When you are finished

your knife (blade turned inward) and fork should be placed beside each other on the plate diagonally from upper left to lower right

When to place your napkin? As soon as you are seated, unfold your

napkin and place it on your lap.  The napkin remains on your lap (except for

use) until the end of the meal.  That’s when the diners are leaving the table, not just when you finish! 

Where to put your napkin?

When finished with your meal, it is impolite to leave a dirty napkin on the table or on your dinner plate.

The proper place to leave a napkin is on your chair.

Never ball it up or allow stains to show.

How to hold a wine glass?

Hold a stemmed glass by the stem!  This is to prevent chilled drinks, such as white wine from becoming warmed by your hand, but it holds for non-chilled drinks as well.

Do not put ice in your wine. Should you have more wine, finish your

glass.

Food you can eat with your fingers Artichoke, asparagus, bacon, bread, cookies,

chips, French fries, fried chicken, hamburgers, olives, sandwiches, small fruits and berries on the stem

Raw oysters are eaten with a fork Eat cheese with a fork, not a knife

Ballroom Dance

http://tw.youtube.com/watch?v=GtizV_UqcM8

Posture?

-Waltz Dance

Dancing Time

Gentlemen

1 2.3

2’.3’ 1’

Dancing Time

Lady

1’ 2’.3’

2.3 1

Dancing Time

Real situation

Talking Types

Take turns

Interrupt

Off and on

U.S. Japan

Spain Brazil

U.K.

Canada Korea

Italy France Australia

North Africa

Talking Types

Take turns U.S. 、 U.K. 、 Canada 、 Australia

Interrupt Spain 、 Brazil 、 Italy 、 France 、 North Africa

Off and on Korea 、 Japan

Coming to The End

Last dance You’ve danced with a few pretty ladies. Now it’s

the last song of this party. Which lady would you choose to dance with?

Leaving earlier Because of some personal issue, you have to

leave the party earlier. How would you do ?

MILLION CHALLENGESpecial Manners

Question 1

In China and Japan, you can never place chopsticks stuck vertically into a bowl of food. Because…(A) It’s unstable and not safe

(B) It resembles the offerings to the ancestors

(C) It means this meal is a disaster

Question 2

Don’t past food from one pair of chopsticks to another when you are in…(A) Japan

(B) China

(C) Korea

Question 3

You are allowed to use the chopstick to…(A) Point at something you are talking about

(B) Pierce food so that you can eat without biting

(C) Indicate finished eating by placing them on table

Question 4

In Japan, soup is usually not eaten …(A) by holding the bowl to one’s mouth

(B) with a spoon

(C) with chopsticks

Question 5

In Korea, fruit should be…(A) speared with a toothpick

(B) poked with chopsticks

(C) pick up with your hands

Question 6

In French, use salt or pepper when dinning at another’s residence is impolite because.…(A) They don’t have salt or pepper at home

(B) It means “You did not get it right” to the cook

(C) The food doesn’t go with pepper or salt

Question 7

Japanese make a slurping noise when eating hot noodles because…(A) eating hot noodles with air improves the flavor

(B) it is fun to do so

(C) they want to show that the noodles tasted bad

Question 8

Leaving food in the plate means it isn’t delicious in…(A) Bulgaria

(B) China

(C) Hungary

Question 9

In Thai land, India and some Buddhist regions, don’t touch child’s ____.(A) head

(B) hands

(C) shoulders

Question 10

In Italy and Brazil, avoid wrapping presents in …(A) black and purple

(B) black and yellow

(C) white and red

Question 11

Do not give a baby gift until after the baby is born when he/she is a _____ baby.(A) Taiwanese

(B) Spain

(C) Russian

Question 12

It is acceptable to talk about business during a dinner in…(A) USA

(B) Portugal

(C) UK

Question 13

If you nod your head, you will get a drink from the host in…(A) Bulgaria

(B) Albania

(C) Croatia

Question 14

Flowers in France and Netherlands, also money in India, should be given in __ numbers.(A) even

(B) odd

(C) whatever

Question 15

You accidentally surprise a Sumatran woman in her bath. She will first hide her____.(A) knee

(B) breast

(C) navel

DEMONSTRATIONGestures Speaks

Gestures - OK

Money

Assh*legay

zero

nothing

bribery

Absolutely fine

No problem!

Gestures - Victory

Winston Churchill

Victory!

Two

scissors

get off!

Scr*w you!

Peace

Hands in the air!

Gestures - Great

Excellent!

free ride

One

OK! Fine!

Five

Gestures - Come here

Gestures - Horn

Gestures - Delicious

Gestures - Six