Office Etiquette Tips - MBA & Educación Ejecutiva · about everyone else’s daily business. ......
Transcript of Office Etiquette Tips - MBA & Educación Ejecutiva · about everyone else’s daily business. ......
The latest Gallup research shows that employee engagement among
the U.S. workforce is hovering around 30%.
HR Magazine once estimated that employee tardiness cost U.S. companies over $3 billion dollars each year – and that was back in 2003!!
Make stricter meeting times and be more vocal about everyone in the meeting
showing up 5 minutes early.
Every office has a few employees who are just too eager to learn
about everyone else’s daily business.
Absenteeism, whether that’s due to an illness or to the costs of disability
and workers’ compensation, costs U.S. businesses more than
$576 billion dollars a year.
http://www.standard.com/eforms/16541.pdf
From that amount, nearly $227 billion is said
to be “presenteeism”
– employees who show up to work
sick but their illness prevents
them from working
effectively.
The odds of that ailing employee fulfilling his or her duties in a timely and efficient manner are very low.
Which is why companies must be more transparent with their staff and communicate the health and safety
concerns of what happens when sick employees roam the cubicles.
Or create a course around the benefits of telecommuting,
especially if it’s an extended illness (or accident) to help alleviate the
employee’s concern of not being in the office to work.
In our recent eBook on “How to Manage Workplace Distractions,” we brought up a
recent poll that pegged noisy co-workers as the number one nuisance to other employees
getting things done.
Nearly 63% vouched for that.
The hardest part about asking a loud employee to quiet down is our fear of being
perceived as rude by the offender.
“I heard Walt’s getting promoted. What do you think about that?”
“I think David got the account because Glen likes him better than me.”
“I hear those two might be dating? What have you heard?”
“The new guy. I don’t know about him.”
“Jessie’s always sick.”
“I heard they might lay off some of the staff.”
“I heard Ned complaining the other day about so and so.”
“Man, she had the music up so loud. Did it bother you?”
A study from the University of Amsterdam
concluded that 90% of casual office conversation is gossip.
And researchers at the Georgia Institute of
Technology say that around 15% of emails passed around the office are gossip.
http://www.psychologytoday.com/blog/our-gender-ourselves/201304/navigating-the-perils-office-gossip
There is the argument that gossip is a way co-workers bond with one
another, but in all fairness, certain topics could be alienating others in
the process.
Avoid the pitfalls of gossip and refresh your employees on how certain secrets or stories could be offensive to those working
around you.
There’s no need to leave a voicemail that’s more than a minute long.
Any voicemail from one employee to the next that stretches past a minute
is unproductive.
Always email, or send a quick text if it’s truly urgent business
and you know the employee is away from their desk.
Thinking outside of the workplace for just a moment:
According to the Pew Institute,
the number of text messages sent monthly in the U.S. surged
from 14 billion back in 2000 all the way to 188 billion in 2010.
http://techland.time.com/2012/08/16/we-never-talk-anymore-the-problem-with-text-messaging/
If the phone isn’t set to “Silent,” others will hear whatever noise your phone makes for every incoming message.
Just know there’s a time and a place to communicate outside of work.
Teach your employees to respect the sounds of silence and keep their texting and social media browsing
to a minimum.
“Oh, yeah I can top that!” One-Uppers aren’t personalities that employees will put up with for long.
Being a team player means being able to celebrate the wins of others
and knowing the difference between healthy & cutthroat competition.
It’s collaborating efficiently and putting aside the trivialities of work – like office etiquette blunders – in
favor of higher productivity and better employee relationships.
See how our knowledge sharing platform, Thinkzoom, can help with
better communication and productivity today.
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