Home Loan WP Booklet CITIxxxx 07-11-20191. Treasury Bill Benchmark linked Lending Rate (TBLR) Every...
Transcript of Home Loan WP Booklet CITIxxxx 07-11-20191. Treasury Bill Benchmark linked Lending Rate (TBLR) Every...
Dear Customer,
The pages that follow will elaborately describe the features of your loan
and will familiarise you with the privileges that you will enjoy as a valued
customer of Citi. We have tried to address all frequently asked questions, in
an easy-to-read format. Most sections are structured as question and
answers, to ensure you have a clear understanding of all that is there to
know about your home loan.
As your long cherished dream of owning a house turns into reality, we are
delighted to share this happiness with you and take this opportunity to
welcome you to the Citi family. Thank you for choosing Citi Home loans and
giving us this opportunity to serve you.
At Citi, we believe that our relationship with you has only just started at the
time of sanctioning the loan and it is through our superlative service that
we make this relationship a beneficial one for you. We pride ourselves in
having the best in class service platform. Do visit our website at
www.citibank.com/india with your IPIN (which can be self generated
online) to view, transact and manage your home loan account at Citibank
Online from the comfort of your home or office.
Please go through this booklet and do share your valuable feedback with
us as it enables us to continually up tier ourselves in order to provide you
with the highest standards in service. In the event you have any further
clarifications, please contact us through our unique customer touch points
detailed in the subsequent sections and we will try our best to answer your
query to your satisfaction.
Once again we would like to welcome you to the Citi family and thank you
for choosing us as your financial partner. We look forward to your
continued patronage.
1. Treasury Bill Benchmark linked Lending Rate (TBLR)
Every time there is a change in the TBLR, the Home Loan rate
linked to that rate is also reset accordingly. This reset happens
automatically at pre-set intervals without you having to call or
write to us.
As mentioned above, at present Citibank offers Treasury Bill
Benchmark linked lending rate (TBLR).
How do I know what the TBLR is at the time of sanctioning of my loan?
Please visit www.citibank.com/india to know the latest TBLR.
Citibank currently offers only Treasury Bill Benchmark linked
Lending Rate (TBLR) as a reference rate.
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