Holistic Enterprise Asset Management: Reduce TCO ... · Extended ECM Solution Accelerators for...

Business Transformation

Holistic Enterprise Asset Management:

Reduce TCO & Increase Operational Efficiency Dr. Marcus Zelezny Strategic Engagement Lead, Industry Expert

OpenText Confidential. ©2016 All Rights Reserved. 2

Business Transformation:

reduce TCO and increase operational efficiency

2

Reduce TCO Simplify by Consolidating Platforms


Master and automate “Big Content“

in Energy

Key Challenges

Changing customer expectations

Complexities in managing exponential growth of information

High business costs

Lack of transparency and slow decision making due to

multiple, disparate technology systems

Benefits

Automated, cost-efficient customer communications

26 percent reduction in manual correspondence transactions

Retirement of 20 current systems, including mainframe

Enhanced productivity and lower costs; estimated $150

million benefits in 7 years

We’ve successfully retired 20 current systems, including mainframe, and we’ve integrated 15

internal and 14 external systems to lower our overall TCO. Most notably, we’re on track to

return $150 million dollars in benefits over a seven year span. Ian McIntyre, Technical Solution Architect

hydro one (CA) Solution

OpenText Extended ECM for SAP Solutions

OpenText Document Presentment for SAP Solutions

R: $4.2B

E: 7,500

Potential: $ 3M / year / 1000 employees


Information Governance

& Records Management

75% Faster completion of enterprise audits

(internal / external)

Source: Votorantim, SAP Business Transformation Study

$ 8.7M Improved IT and end-user productivity

(5 year NPV benefit)

$ 5000 / employee

Source: OpenText VE: Energy company (1.800 employees)

Value proposition

Comprehensive storage optimization across simple or complex

storage infrastructures

Reduced discovery-related effort and cost related to identification,

collection and preservation of electronically stored information

(emails, file shares)

Decreased legal, audit, regulatory inquiry, and/or FOIA spend

related to processing, hosting, and review of ESI

Improved IT and end-user productivity

Mitigation of risk and strategic impacts

Potential:

$ 1M / year / 1000 employees


License & maintenance costs:

$1.4 M

Labor costs:

$0.9 M

Total three-year benefits:

$3.9 M

Payback:

13 to 14 months

ROI:

81%

Three-year benefits:

$3.9 M

Three-year NPV:

$1.8 M

Sprint is the third-largest telecommunications

and wireless network operator in the US:

Sprint was managing its content through numerous shared drives. There was no

enterprise solution, and each part of the organization had its own process for managing

the content.

increase in business

productivity by 10%

25% increase

in IT productivity

risk-adjusted cost savings of

$0.25 M/Y

OpenText ECM Suite has made Sprint much more organized and it is a much better solution

for us. We are more definitely more productive as a result.

Senior manager of ECM, Sprint

Now: after deploying OpenText Enterprise Content Management (ECM) Suite

Forrester’s Total Economic Impact™ (TEI)

study: deploying OpenText ECM Suite

Increase Operational Efficiency Transform & Accelerate


Assets are everywhere


Assets 1 1 1

facility M parts

M $/day Capital Proj.

EAM O+M


Why & how?

Capital Projects

EDM Suite

1

Enterprise Asset

Management

2

Contracting &

Procurement

3

Top 3 solutions to increase operational efficiency


Key Challenges

Require a single repository to collect, store and protect company

information or knowledge assets

Require a single document management solution for all regions

Managing risk by creating instant accessibility to the most recent

versions of information

Difficulty in sharing large amounts of information at remote

locations

Benefits

Unification of global regions and documentation into one system

Increased speed and ability to get information, shortening project

schedules and costs

End-to-end content management as content flows through critical

processes

Improved information sharinggations

Every single document that is required to build a mine is stored in Content Server. Content Server has been very

successful for helping our Capital Projects group manage information flow and achieve objectives. Tony Santillan, Project Manager, Information Management and Technology Department

Barrick Gold (CA) Solution


OpenText Transmittal Management

R: $12.5B

E: 25,000

Potential: $ 1M / day

Streamline flow of information

in Mining


Key Challenges

Information needs to be available 24/7 to employees to provide the

best customer service.

Rapid growth of structured and unstructured data from both internal

and external sources.

Stand-alone file storage system made it difficult to find information

quickly and easily.

Aging intranet had no common look and feel, much duplication and old

content.

Benefits

Potential savings of 4,500 hours of work time for its employees per

week through improved maintenance and material management

processes.

Implemented corporate retention, archive and disposal policies in

support of compliance.

Enhance regulatory risk management by having a single point of truth

for document history, versioning and audit trails. KPO (KZ) Solution


Potential: $ 1 - 10M / 1000 employees

Implement an integrated EAM Solution

in Oil & Gas


Key Challenges

different processes in the branches

inconsistent system architecture

printed documents were send around the branches

high costs because of media breaks

Benefits

now one overall process (end-to-end)

reduction of processing time in the procurement process

increase of traceability and transparency

ensure compliance to according rules

establish cross-function teams in procurement

consistent UI for decision-makers

enable use of digital signature

ÖBB - Austrian

Railways (AT) Solution


R: $6.74B

E: 42,000

Fast, secure and efficient procurement

in Logistics and Transportation


Key Challenges

Connect 500 users from four organizational units to strategic contract

information

Manage rental, leasing, service and supplier contracts

Ensure performance criteria being met

Integrate contract management system to SAP

Benefits

Quick access to strategic contract files and supporting materials

More effective monitoring of suppliers

Better analysis prior to negotiations

Improved deadline management

Improved transparency

Improved visibility to contractual obligations

Contract management is an interdisciplinary process. The added-value potential of consistently using all the information

contained in contracts company-wide is enormous. With a contract management solution, process mapping and support is

now simple and systematic. Stefan Hitz, Manager of Documentation, EWE

EWE (DE) Solution

OpenText Contracts Management

R: $11.3B

E: 8,800

Provide a single source of contract truth

in Energy


Out-of-the box

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productized industry best practices

Free of charge for xECM customers

20%

Individual configuration

Reduce time to deploy solutions by providing

productized industry best practices


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for rapid deployment

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Document Presentment in SAP Plant Maintenance

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SAP Portfolio and Project Management (PPM)

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SAP Environment, Health & Safety (EHSM)

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Deployment options

Corporate Cloud Hybrid On Premises


Benefits: Summary

Ensure high level of collaboration and communications between teams and

stakeholders (e.g. owner/operator and main contractor)

Rapid handover of documents for earlier delivery of production capacity

Accelerate the whole process getting a major asset to operation

Keep maintenance related documentation always up-to-date

Decrease regulatory risk by having a single point of truth for documents, including

history, versioning and audit trails

Easy access to information via familiar user environment, minimizes training

requirements (WebUI, SAP UI, Explorer, Outlook, Mobile)

One single ECM platform to operate

Simplified infrastructure reduces redundancies, improving productivity and reducing

risks

Available solution accelerators to support rapid deployment

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