Hikvision DDNS using UPnP access

User Guide

V 1.0.0

HIKVISION Europe B.V.

www.hikvisioneurope.com/portal

DEVICE SETUP

DHCP

1. Enable DHCP on your device, from the Main Menu click on Configuration and select option

Network.

(Figure A)

A DHCP server maintains a database of available IP addresses and configuration information. When the

server receives a request from a client, the DHCP server determines the network to which the DHCP client

is connected, and then allocates an IP address or prefix that is appropriate for the client, and sends

configuration information appropriate for that client. Using this configuration is to help avoid IP conflict

having dealing with multiple connected devices through your network.

Once DHCP is enabled, you can also check assigned IP address on your device by going to Maintenance

from the Main Menu and through System Info select Network as shown in figure B (next page).

(Figure B)

UPnP

2. Enable UPnP on your device, from the Main Menu click on Configuration and select option

Network.

UPnP (Universal Plug and Play) settings for automatically configuring devices, discovering services and

providing peer-to-peer data transfer over an IP network. The UPnP architecture supports zero configuration

networking to avoid port forwarding setup on your router.

(Figure C)

3. Access your router and enable UPnP, different manufacturers of routers would have different

GUI layout. Please refer to your router manual to guide you access the UPnP networking

protocol.

(Figure D)

4. To make sure both devices are broadcasting UPnP, you can check both connections on your

computers Network display.

(Figure E)

NOTE:

You should be able to access your device through IE (Internet Explorer) by typing the device IP address. You

can refer to (Figure B) for your device IP address.

DDNS

Hikvision provides free of charge DDNS service, you can register your device to allow remote connection

without any port forwarding setup on your router. Once registration is completed, you will have the

benefits of accessing your device(s) remotely using IE (Internet Explorer or iVMS4200 Client Software and

iVMS4500 Client Software for mobile devices).

5. Enable DDNS on your device, from the Main Menu click on Configuration and select option

Network.

(Figure F)

6. Please fill in the Device Domain Name empty box, this information will be required once

registering in Hikvsion DDNS Server www.hik-online.com for the first time. The provided name

should be in lowercase format.

DDNS REGISTRATION

7. Open your browser and type www.hik-online.com. Once you see the Hikvison DDNS

Management System user interface click on “Register new user”.

(Figure G)

For first time registration, fill in the entire required empty field as shown in figure H. This information will

be used as your main access to login back to the server.

(Figure H)

ADD DEVICE

8. Select Device Management and click Add, this will prompt you Add Device window as shown in

figure J.

(Figure I)

(Figure J)

The information you have to fill in has to match your device information.

Device Name: please refer to figure F or from the Main Menu click on Configuration and select option

Network then select the tab DDNS.

Device Serial: You can get this information through iVMS4200 Client Software or IE (Internet Explorer),

copy and paste model + serial.

iVMS4200

IE (Internet Explorer)

HTTP Port: To check your device declared port(s) go to Main Menu click on Configuration and select

option Network then select the tab More Settings.

Once finished, you can proceed by clicking OK button.

VIEWING DEVICE

9. To make sure your device is added successfully in DDNS Server, click on Device Status on your

upper left hand side corner. The given URL link should be visible as shown indicating your device

is online.

10. You can view your device remotely using the given URL link to a web browser or using our PC or

mobile platform iVMS4200/4500 Client Software.

ADDITIONAL INFORMATION

MULTIPLE DEVICES

For multiple devices with UPnP functionalities, it is recommended to change the port settings of each

device. For example;

NVR (1) – Server Port : 8000 NVR (2) – Server Port : 8001

HTTP Port : 80 HTTP Port : 8081

RTSP Port : 554 RTSP Port : 8554

To avoid port(s) conflict, make sure each device has different declared ports.

To change the External Port, click on Edit and a pop-up menu will prompt. Place the mouse cursor to the

External Port to enable the keypad number as shown below.