Helpful Tips for Member Navigation · correction, teeth whitening and veneers, hearing impairment...

Helpful Tips for Member Navigation CSEBO RETIREE MEMBERS MAY 28, 2015

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oAnthem’s Website

oFinding Providers

oOrdering ID cards

oMember Explanation of Benefits (EOB)

oMail Order Pharmacy

oPrescription Drugs

oSilver Sneakers

oSpecialOffer Discounts!!!

Today’s Topics

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Using our secure website, retirees can: ▪ Search for health care providers and pharmacies in any area and download and print a personalized provider

directory using the results of the provider search ▪ Map and view network provider details and search for doctors by name to determine if they are in-network. ▪ Request new ID cards and print temporary ones ▪ Download and print plan documents and forms ▪ View their benefits and view and check on claims ▪ Obtain helpful contact and resource information ▪ Access our formulary and maintenance list, forms and online pharmacy services ▪ View pharmacy retail and mail order claims, order prescription refills and track order shipments online ▪ Access a variety of health and wellness information to assist with making informed health decisions ▪ Find personalized health information, surveys and calculators to help them stay healthy ▪ Save money on health-related products and services with SpecialOffers ▪ Change their address by sending an email to Customer Service through the Message Center ▪ Sign up to receive paperless explanation of benefits ▪ Allow caregivers to access information online

CSEBO can use our website to: ▪ Download instructions for administering the health care plans ▪ View retiree contact information ▪ Create and print rosters ▪ Obtain up-to-date billing summaries

Our Website

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Access your plan information online. It’s safer and faster than mail.

Go to www.anthem.com/ca to get started!

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Register online to access your health plan services through our secure website. There are so many benefits for doing so. You can reduce paper clutter, cut back on making phone calls to your health plan ... and you will always be the first to know about important plan changes and updates. It’s convenient, safe and more secure than paper mail. Here are some other great online features you can use from the comfort of your home:

» Find a doctor or hospital in your plan, with the most up-to-date listings.

» Check to make sure drugs are covered.

» Order a new membership card or print a temporary ID card.

» View your benefits or check on a claim.

» Find personalized health information, surveys and calculators.

» Save money on health-related products and services with SpecialOffers@AnthemSM.

» Get help making medical choices with decision and support tools.

» Change your address by sending an email to Customer Service through the Message Center.

Be sure to log on first, then search the exact doctor, hospital and drug lists for your plan!

Find answers to your prescription drug questions You can find out whether your blood pressure medication interacts with the other drugs you take, whether you should take your medications with food or on an empty stomach, and the side effects or risks involved. With easy-to-use information on more than 11,000 drugs, WebMD Drug Interaction Checker gives you answers to your prescription questions fast.

Save money on the health products and services you useLog onto www.anthem.com/ca and go to the [Discounts tab] [Health and Wellness Section] to check out savings on health clubs and home fitness equipment, weight management and smoking cessation products and programs, prescription eyewear and laser vision correction, teeth whitening and veneers, hearing impairment products, allergy relief products and other over-the-counter medications, health and wellness books, and much more.

Get health information when you want itOur website provides the tools you need to manage your chronic health conditions, keep fit, test your health IQ or check your health risk level, and organize your health information. And you’ll get quick, personalized access to:

» Self-improvement programs to help you achieve your health and wellness goals, such as quitting smoking and eating healthier.

» A medical dictionary featuring more than 60,000 entries to help you research conditions that concern you and your family.

» Reliable health information from the U.S. Department of Health and Human Services.

Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are a PPO plan, an HMO plan and a PDP plan with Medicare contracts. Enrollment in Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company depends on contract renewal.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross name and symbol are registered marks of the Blue Cross Association.

How to register:You will need your Anthem Blue Cross membership card to complete this process.

1. Go to www.anthem.com/ca.

2. Select “Register” in the “Register” box.

3. Fill in all the required fields on the “Anthem Blue Cross Account Registration” page.

4. Select “Continue.”

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Check your Anthem Medicare Preferred (PPO) Provider Directory. Call our toll-free Customer Service number listed on your membership card. Call 1-800-810-Blue. Visit the “Doctor & Hospital Finder” at www.anthem.com/ca to find a Blue Medicare Advantage PPO provider.

Provider Finder

To access our network providers:

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Anthem.com/ca

We make it easy! Members can call customer service or access www.anthem.com/ca to locate providers, order ID cards and MUCH more.

Our Find a Doctor tool is available both online and from mobile devices.

http://www.anthem.com/ca

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Beyond simply providing access to lists of physicians and other care options within a specific network, our Find a Doctor tool offers: A simplified search requiring minimal inputs to get to

results, while supporting the search options most expected and desired by members (results based on a member’s own plan, via our secure experience)

Interactive mapping and directions Ability to refine results-based search radius, specialty,

key provider designations and plan-specific information Ability to sort results based on distance, name, and

preferred status (when applicable)

Provider Finder extra features

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Ability to compare selected providers side by side Patient Ratings & Reviews capability that offers members the opportunity to post

reviews about their experiences with network providers and to read what other members have to say about their experiences

National physician-specific HEDIS quality measures with consumer-friendly explanations

of why each measure matters to members and how the measure is calculated Display and filtering by national designations and recognitions, including:

▪ Blue Distinction National Centers of Excellence program ▪ Blue Precision Specialty Physician Recognition program ▪ Blue Physician program ▪ Accreditation by third parties (Joint Commission, physician specialty boards)

The ability to print or email search results in PDF format

Provider Finder extra features (continued)

With our Find a Doctor online tool, it’s simple to look for doctors who are part of the Anthem Blue Cross network. Whether you’re checking to see if a family favorite is in the network or looking for someone new, it’s a snap.

Need a doctor?Finding one online is fast and easy.

If you’re already a member:1. Go to www.anthem.com/ca.

2. Under Member Log In on the right, log in.

3. Under Useful Tools on the right, select Find a Doctor.

4. Use the drop-down boxes to select what type of provider and the location you’re looking for, then choose Search.

5. For more info about a provider (like skills and training), just select that name in the directory.

To search for doctors, hospitals, pharmacies and more from your mobile device, go to www.anthem.com/ca. You can also download our free app from the app store on your Apple or Android smartphone. Search Anthem Blue Cross and download.

Anthem Blue Cross is a Medicare Advantage Organization and a Prescription Drug Plan with a Medicare contract. Enrollment in Anthem Blue Cross depends on contract renewal.


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If you’re not a member:1. Go to www.anthem.com/ca.

2. Under Useful Tools on the right, select Find a Doctor.

3. Under Search by selecting a plan/network, go to Select a state. You can enter the name of your state or select it from the drop-down list.

4. Under Selecting a plan/network, you can enter the name of your plan/network or select it from the drop-down list, then choose Select and Continue.

5. Using the drop-down boxes, select what type of doctor and the location you’re looking for, then select Search.

6. For more info about a provider (like skills and training), just select that name in the directory.

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1. Anthem’s membership card may be used at all provider and pharmacy locations.

2. Members do not need to show their Medicare card.

3. One card is all that’s needed!

Membership ID Card

IT’s as easy as …..1, 2, 3!

To order a new Membership ID Card: Call our toll-free Customer Service number listed on your membership card. Visit www.anthem.com/ca.

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Online Member ID Card

Request an ID card or print your own www.anthem.com/ca

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Evidence of Benefits (EOB)

How to

Read

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Mail-Order Pharmacy

Members will receive a prescription order form in the mail or may contact Customer Service to receive an order form Complete the form, including prescription

information. Return the form and prescriptions to the address

listed on the form. Once registered, members may order medications

online at www.anthem.com/ca or by calling the Customer Service toll-free number.

prescr

Select Generic Prescription savings when your Group Medicare retirees need it most

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Generic drugs contain the same active ingredients as their brand-name counterparts.

Generics simply cost less!

Today’s retirees are facing rising prices, fixed incomes and looking for new ways to save money. The Select Generic program is just one of many ways our plans work to help reduce drug costs for your retirees, while potentially lowering health care costs for you. Since 2009, over 3.5 million prescriptions have been filled utilizing this benefit, showing that retirees have and will appreciate it.

The Select Generic program is designed to help retirees better manage their chronic conditions and reduce out-of-pocket costs on prescription medications. The Centers for Medicare & Medicaid Services tells us that the proper management of these conditions can significantly improve the quality of your retirees’ health.

With this program, your retirees will have access to “Select Generic” drug benefits at no cost. They will have some of the most commonly prescribed and proven generic drugs – with no copay – at any network retail or mail-order pharmacy. These Select Generics are specific drugs that have a proven track record for effectiveness and value in treating many medical conditions common among the Medicare population.

The Select Generic program, along with our focus on clinical results, patient safety, drug effectiveness and net costs, helps deliver benefit value. Contact your sales representative to learn how this prescription drug program works to help mitigate health care cost trends.

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The benefit information provided herein is a brief summary, not a complete description, of benefits. For more information, please contact the plan.


Select Generic Drugs Type of DrugAtenolol tablet Cardiovascular Atenolol/chlorthalidone tablet Cardiovascular Benazepril hcl tablet Cardiovascular Benazepril hcl/ hydrochlorothiazide tablet Cardiovascular Bisoprolol-Hydrochlorothiazide tablet Cardiovascular Captopril tablet Cardiovascular Captopril/hydrochlorothiazide tablet Cardiovascular Chlorthalidone tablet Cardiovascular Enalapril maleate tablet Cardiovascular Enalapril/hydrochlorothiazide tablet Cardiovascular Hydrochlorothiazide capsule/tablet Cardiovascular Lisinopril tablet Cardiovascular Lisinopril/hydrochlorothiazide tablet Cardiovascular Metoprolol tablet Cardiovascular Metoprolol tartrate tablet Cardiovascular

Lovastatin tablet Cholesterol Pravastatin sodium tablet Cholesterol Simvastatin tablet Cholesterol

Select Generic Drugs Type of Drug Budeprion SR tablet Depression Bupropion hcl ER tablet Depression Bupropion hcl tablet Depression Bupropion hcl SR tablet Depression Citalopram hydrobromide tablet Depression Fluoxetine hcl capsule/tablet Depression Mirtazapine orally disintegrating tablet Depression Mirtazapine tablet Depression Paroxetine hcl tablet Depression

Glimepiride tablet Diabetes Glipizide ER tablet Diabetes Glipizide tablet Diabetes Glipizide/metformin hcl tablet Diabetes Metformin hcl ER tablet Diabetes Metformin hcl tablet Diabetes

Alendronate sodium tablet Osteoporosis

Buproban tablet Smoking Cessation Bupropion ER tablet Smoking Cessation

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Easy access to health information is only a phone call away

Members can call toll free and speak to a registered nurse or listen to a recorded message of more than 300 health related topics.

24-Hour Nurse Information Line & AutoHealth Library

Health concerns don’t follow a 9-to-5 weekday schedule. Sometimes you need answers to your health questions right away — and that can be the middle of the night or while you’re away on vacation. That’s why the 24-Hour Nurse Information Line is there for you and your family, 24 hours a day, seven days a week.

Call toll free at 1-800-700-9184. TTY users can call 711 and Press 2 to speak to a registered nurse for assistance about a health situation or just to hear a reassuring voice. Isn’t it nice to know you can get accurate, confidential answers to your health questions right away?

Do you want to know more about a health concern, but don’t want to talk about it over the phone? That’s no problem. If you prefer, you can call and

listen to recorded messages about more than 300 health-related topics in English and Spanish by accessing the 24/7 NurseLine AudioHealth Library. See the next page for a full list of topics that are available 24 hours a day.

1-800-700-9184TTY: 711

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24-Hour Nurse Information Line and AudioHealth Library

Have health questions? Easy access to health information is just a phone call away!

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NurseLine AudioHealth Library• To reach the NurseLine AudioHealth Library, just call 1-800-700-9184, and Press 3.

TTY users can call 711 and Press 3.

• Enter the 4-digit topic number followed by the # sign.

Abdominal Problems1600 Appendicitis1451 Constipation1618 Crohn’s Disease1260 Dehydration1452 Diarrhea Medications1605 Diverticulosis 1402 Food Poisoning1608 Gallstones2154 Gallbladder Surgery1612 Gastroesophageal Reflux

Disease (GERD)1610 Heartburn1952 Hepatitis A1403 Hernia1603 Inflammatory Bowel

Disease1611 Irritable Bowel Syndrome2576 Kidney Stones1462 Nausea and Vomiting1609 Rectal Problems1613 Ulcers2257 Urinary Incontinence1291 Urinary Tract Infections

in Teens and Adults

Allergies1000 Allergies2770 Drug Allergies1002 Food Allergies1007 What About Allergy

Shots?

Back and Neck Pain1450 Low Back Pain1463 Herniated Disk1457 Neck Pain2174 Should I Have Surgery for

a Herniated Disk?

Bone, Muscle and Joint Problems1030 Arthritis

1780 Bunions2103 Tendon Injury1781 Calluses and Corns2104 Carpal Tunnel Syndrome1038 Fibromyalgia1039 Gout1784 Plantar Fasciitis 1031 Juvenile Rheumatoid

Arthritis1033 Lupus2106 Muscle Cramps and Leg

Pain2259 Osteoarthritis1032 Osteoporosis1034 Rheumatoid Arthritis2169 Rotator Cuff Disorders1456 Sports Injuries2105 Ankle Sprain2151 Surgery for Carpal Tunnel

Syndrome1461 TM Disorders

Cancer1105 Cancer Pain1110 Colon Polyps1113 Colorectal Cancer1120 Women’s Cancers1124 Lung Cancer

Chest, Respiratory and Circulatory Problems1981 Asthma in Teens and

Adults1908 Atrial Fibrillation

(irregular heartbeats)1983 Bronchitis1915 Cardiac Rehabilitation1903 Causes of Heart Attack1900 Chest Pain1976 Chronic Obstructive

Pulmonary Disease (COPD)

1400 Colds1907 Heart Failure

1455 Fever1904 Heart Attack Prevention1401 Influenza (Flu)1648 Laryngitis1910 Mitral Valve Prolapse1911 Pacemakers1986 Pneumonia1406 Sinusitis1459 Strep Throat1081 Stroke Rehabilitation1460 Swollen Lymph Nodes1912 Varicose Veins1407 Viral and Bacterial

Infection

Chronic Conditions1060 ALS (Lou Gehrig’s

Disease)1061 Alzheimer’s Disease1071 Dementia1950 Chronic Fatigue

Syndrome2570 Chronic Kidney Disease1063 Epilepsy1953 Hepatitis B1909 High Blood Pressure1832 High Cholesterol2623 Iron Deficiency Anemia1959 Living with HIV Infection1065 Multiple Sclerosis1066 Parkinson’s Disease1512 Prediabetes2550 Hypothyroidism1508 Type 1 Diabetes1500 Type 2 Diabetes1501 Type 2 Diabetes:

Living with Complications1502 Type 2 Diabetes:

Living with the Disease1503 Type 2 Diabetes:

Recently Diagnosed

Ear, Nose and Throat1453 Benign Paroxysmal

Positional Vertigo1264 Ear Infections1640 Earwax1646 Hearing Loss1641 Inner Ear Infection

(Labrynthitis)1644 Meniere’s Disease1643 Swimmer’s Ear

Eye Problems1516 Diabetic Retinopathy 1700 Eye Problems2152 Cataract Surgery1709 Cataracts1710 Color Blindness1703 Contact Lenses1708 Pink Eye1705 Eye Injuries1717 Floaters and Flashes1712 Glaucoma1711 Macular Degeneration1716 Should I Have Surgery for

Nearsightedness (laser surgery)?

1713 Strabismus1707 Styes1702 Vision Tests

First Aid and Emergencies1750 Animal and Human Bites1761 Burns1255 Choking Rescue Procedure1762 Cuts2337 Frostbite1901 Heart Attack1759 Heat Exhaustion and Heat Stroke2256 Hypothermia2203 Rescue Breathing

and CPR

(continued on back page)

1751 Insect and Spider Bites and Stings

1458 Nosebleeds1763 Poisoning1764 Puncture Wounds1766 Removing Splinters1752 Snake Bites1067 Stroke1754 Tick Bites

Headaches and Nervous System Problems1062 Bell’s Palsy1515 Diabetic Neuropathy1068 Guillain-Barré Syndrome1064 Encephalitis1405 Migraine Headaches1404 Tension Headaches

Home Health Medicines and Supplies2000 Bulking Agents and

Laxatives2007 Cold and Allergy

Remedies2003 Cough Preparations2002 Decongestants1270 How to Take a

Temperature2001 Pain Relievers1758 Self-Care Supplies

Infant and Child Health1250 ADHD1251 Bed-wetting2753 Bottle-feeding1254 Chickenpox1278 Childhood Rashes1256 Circumcision1257 Colic1258 Croup1261 Newborn Rashes and

Skin Conditions1080 Dyslexia2436 Fetal Alcohol Syndrome1253 Fever, Age 3 and Younger1267 Fifth Disease1268 Growth and Development

of the Newborn1269 Hand-Foot-Mouth Disease1837 Healthy Eating

for Children1272 Impetigo

1274 Measles1275 Mumps1280 Pinworms1259 Reye’s Syndrome1283 Roseola1284 Rubella (German

Measles)1287 Sudden Infant Death

Syndrome (SIDS)1288 Teething1247 Temper Tantrums1292 Thrush1289 Thumb-Sucking1290 Toilet Training1293 Urinary Tract Infections

in Children

Infectious Diseases1408 Avian Influenza (Bird Flu)1951 Infectious Mononucleosis1956 Tuberculosis1965 West Nile Virus

Living Healthy1279 Immunizations1295 Early Disease Detection1830 Healthy Lifestyle1831 Dietary Guidelines for

Americans - 20051833 Fitness1834 Healthy Weight1835 Mind-Body Connection1838 Alcohol and Drug

Problems1841 Be Tobacco-Free1853 Healthy Eating1964 Stress Relief Relaxation

Skills2204 Travel Health2428 Treatment for

Alcohol Problems2435 Teen Alcohol and Drug

Abuse

Medical Tests and Procedures1506 Home Blood Sugar

Monitoring1532 Exercise

Electrocardiography (Stress Test)

1533 Complete Blood Count (CBC)

1534 Chest X-ray1535 Chorionic Villus Sampling1536 CT Scan of the Body1537 Electroencephalogram

(EEG)1538 Electrocardiogram (EKG

or ECG)1539 Electromyography (EMG)1540 Barium Enema1541 Upper Gastrointestinal

(GI) Series1542 Magnetic Resonance

Imaging1546 Lung Function Tests1547 Abdominal Ultrasound2155 Cystoscopy2156 Dilation and Curettage

for Menopause2157 Episiotomy2158 Surgery for Hemorrhoids2159 Hernia Surgery2160 Hip Replacement Surgery2162 Knee Arthroscopy2163 Knee Replacement

Surgery2164 Laparoscopy2165 Ear Tubes2171 Tonsillectomy and

Adenoidectomy2503 Shared Decisions

About Surgery

Men’s Health1128 Prostate Cancer1545 Prostate-Specific

Antigen Test (PSA Test)2031 Hair Loss2032 Erection Problems2034 Benign Prostatic

Hyperplasia (Enlarged Prostate)

2036 Male Genital Problems and Injuries

2167 TURP for BPH2173 Vasectomy – Permanent

Sterilization

Mental Health Problems and Mind-Body Wellness1069 Bipolar Disorder1070 Schizophrenia1061 Alzheimer’s Disease1071 Dementia

1230 Domestic Violence1240 Child Abuse and Neglect 1845 Stress Management2051 Obsessive-Compulsive

Disorder2052 Anorexia Nervosa2053 Bulimia Nervosa2055 Panic Attacks and Panic

Disorder2057 Depression2059 Grief2063 Social Anxiety Disorder2066 Suicide

Partnership with Your Doctor1202 Caregiver Tips1800 Making Wise

Health Decisions1801 Work in Partnership with

Your Doctor1802 Finding a Doctor Who Will

Be a Partner

1-800-700-9184TTY: 711

Senior Health1836 Physical Activity for

Older Adults2004 Prevent Medication Errors2006 What are Medical Errors?2240 Hospice Care2245 Care at the End of Life2251 Healthy Aging1901 Heart Attack1067 Stroke1081 Stroke Rehabilitation2257 Urinary Incontinence

Sexual Health1848 Sexually Transmitted

Diseases1957 HIV Infection and AIDS2307 Chlamydia2308 Genital Herpes2309 Genital Warts2310 Gonorrhea2311 Syphilis2315 Trichomoniasis2600 Birth Control

Skin Problems1129 Skin Cancer, Melanoma1130 Skin Cancer,

Nonmelanoma1273 Lice

1296 Scabies1755 Blisters2261 Ingrown Toenails2330 Acne2332 Boils2333 Cold Sores2334 Dandruff2336 Atopic Dermatitis2343 Rashes2344 Psoriasis2346 Fungal Nail Infections2349 Shingles2352 Sunburn2353 Warts

Sleeping Disorders2400 Insomnia2403 Sleep Apnea2406 Snoring

Women’s Health1107 Mammogram1111 Ovarian Cancer1112 Polycystic Ovary

Syndrome1211 Multiple Pregnancy: Twins or More1504 Gestational Diabetes1531 Breast Biopsy1544 Pelvic Exam and Pap Test

1548 Ultrasound for Normal Pregnancy

2033 Infertility2039 Sexual Dysfunction in

Women2172 Tubal Ligation and

Tubal Implants2312 Pelvic Inflammatory

Disease2426 Precautions During

Pregnancy2640 Bacterial Vaginosis2643 Vaginal Yeast Infections2650 Menopause and

Perimenopause2651 Hormone Therapy2670 Missed or Irregular

Periods2672 Endometriosis2673 Uterine Fibroids2674 Hysterectomy2675 Dysfunctional Uterine

Bleeding2677 Functional Ovarian Cysts2678 Menstrual Cramps2680 Toxic Shock Syndrome2700 How to Make a Healthy

Baby2701 Home Pregnancy Test2702 Abortion

2704 Danger Signs During Pregnancy

2705 Pregnancy2706 Symptoms and Stages

of Pregnancy2707 Symptoms and Stages

of Labor2708 Diet During Pregnancy2709 Exercise During

Pregnancy2710 Rubella and Pregnancy2714 Amniocentesis2717 Miscarriage2719 Stretch Marks2720 Cesarean Section2723 Pelvic Organ Prolapse2724 Premenstrual Syndrome

(PMS)2750 Postpartum Depression2751 Breast-feeding2752 Complications After

Delivery2754 Labor, Delivery and Postpartum Period2755 Mastitis While

Breast-feeding2756 Rh Sensitization

During Pregnancy2757 Weaning


The information contained in this program is for general guidelines only. Your doctor will be specific regarding recommendations for your individual circumstances. Trade names of commonly used medications and devices are provided for ease of education but are not intended as particular endorsement. Your doctor may choose to use items not represented here. Recommended treatments may not be covered under your health plan.


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SilverSneakers is a fun, energizing program designed just for Retirees. It helps your Retirees take greater control of their health by offering exercise classes and social events at no extra cost. To find a location: Members can call the Customer Service number on their membership card or go to www.silversneakers.com . The SilverSneakers Fitness Program provided by Healthways, Inc., an independent company. SilverSneakers® is a registered mark of

Healthways, Inc.

SilverSneakers® Fitness Program

http://www.silversneakers.com/

Get fi t your way

(continued)

Join Healthways SilverSneakers® Fitness Program —one of your benefi ts from

Anthem Blue Cross at no extra

cost to you.

Why SilverSneakers?

SilverSneakers allows you to get fi t the way you want, at your convenience:

• More than 11,000 SilverSneakers participating locations, with Program AdvisorsSM to help you meet your wellness goals

• Exercise equipment and SilverSneakers fi tness classes taught by certifi ed instructors at select locations

• Seminars and fun social events where you can meet new friends

• An interactive members-only website, classes and activities in your neighborhood (FLEX), and fi tness kits that best fi t your lifestyle (SilverSneakers® Steps) for those who can’t get to a participating location — visit silversneakers.com to learn more!

ANCACA_11 7.14

Please check with your doctor before you start a physical activity program.

The benefi t information provided is a brief summary, not a complete description of benefi ts. For more information, contact the plan. Limitations, copayments and restrictions may apply.

Benefi ts may change on January 1 of each year or upon renewal.



The SilverSneakers Fitness Program is provided by Healthways, Inc., an independent company. SilverSneakers® is a registered mark of Healthways, Inc.

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To start using your SilverSneakers benefi t1. Enroll in Anthem Blue Cross today and get fi t your way with SilverSneakers.

2. Call 1-888-423-4632 (TTY: 711) to ask for your own SilverSneakers ID number, fi nd a location and order your SilverSneakers ID card. (You don’t need to get your card in the mail to start.) Take your ID number with you to tour the location, sign up and get started today!

silversneakers.comwww.anthem.com/ca

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Members have online access to health and wellness product and service discounts to help them reach their health goals and save money:

Note: Vendors and offers are subject to change without prior notice. Anthem Blue Cross does not endorse and is not responsible for the products, services or information provided by the vendors. Services and supplies accessed through this program are NOT a part of your health coverage. Please refer to your schedule of benefits for coverage details. Information is being provided for educational purposes only and should not be considered medical advice or treatment. Please consult your doctor for advice about changes that could affect your health or lifestyle.

SpecialOffers

Save Money with Anthem’s SpecialOffers!

Diet/Nutrition & Fitness

Jenny Craig®, WeightWatchers®, Lindora®, LivingLeanTM

Vitamins and Personal Care

Puritan's Pride

Vision and Hearing 1-800 CONTACTS, TruVisionTM, Premier LASIK, HearPO, BeltoneTM

Healthy Habits LivingFreeTM, LivingSmartTM

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Special Offers

For a complete list, visit www.anthem.com/specialoffers. Log in, and click Discounts.

http://www.anthem.com/specialoffers

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When your retirees become our plan members, they have access to products and services that can help them feel good and keep money in their pockets. This online discount program is not part of our plan’s benefit coverage. Browse SpecialOffers* on our website for grocery coupons from Linkwell Health as well as great deals on skin care products, diet plans, spas and yoga from LifeMart® -- and lots more!

Health and wellness

•Puritan’s Pride provides discounts on vitamins, supplements and minerals at 10% off.

•National Allergy Supply® gives our members 15% off mattress covers, compressors and air filtration systems.

Fitness and healthy living

• If your retirees’ health plan does not include a fitness club membership, they still can join local gyms and fitness clubs such as Curves®, Anytime Fitness and 24-Hour Fitness at reduced rates through GlobalFit®.

•For weight management, your retirees can check out Jenny Craig® or Weight Watchers® online. Retirees also can save 20% on Lindora Online™ weight-loss programs.

•Through ChooseHealthy™, your retirees can get discounts from dietitians, acupuncturists, chiropractors and massage therapists. Plus, they can save up to 40% on wellness products.

•Through SelfHelpWorks™, they’ll save 40% on LivingLean™ weight-loss programs and 30% on these programs: LivingEasy™ stress management, LivingSmart™ alcohol management and stop smoking through LivingFree™.

Your retirees can enjoy health, wellness, peace of mind and savings with SpecialOffers@AnthemSM

To view a complete list of our SpecialOffers, visit www.anthem.com/medicare.

Register or log in, and click on Discounts.

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Vision and hearing

• If your retirees don’t have a vision plan, they still can get 30% off prescribed eyeglasses and 20% off non-prescribed sunglasses as well as other eyewear supplies at well-known retail stores. They just need to bring their membership card to any of these retail stores: Sears® Optical, LensCrafters®, Target Optical® or JCPenney® Optical.

•Through 1-800 CONTACTS or Glasses.com, your retirees can get $20 off orders of $100 or more with free shipping.

•For LASIK savings, your retirees can check out TruVision or Premier LASIK Network.

•Your retirees may qualify for 25% or 50% off hearing aids through HearPO® or Beltone™.

Caregiving

•Your retirees can save 15% on elder care advisory services offered by Seniorlink Online.

•Discounts are also offered for the VoiceCare medical alert device, which ensures professional emergency response 24/7 at the touch of a button.


* SpecialOffers@Anthem is a discount program that is not part of your retirees’ health coverage plan. It is a value-added online service we provide to give our Medicare Advantage members access to discounts offered by different vendors.

Vendors and offers are subject to change without prior notice. Anthem Blue Cross does not endorse and is not responsible for the products, services or information provided by the vendors.

® Weight Watchers International, Inc., an independent company and owner of the WEIGHT WATCHERS trademark. All rights reserved.


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Helpful Tips for Member Navigation · correction, teeth whitening and veneers, hearing impairment...

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