Help Mail Exchange

MC LC1. M U............................................................................................................ 11.1. GII THIU H THNG MAIL EXCHANG 2007.......................................................1 1.2. MC CH...................................................................................................................1 1.3. I TNG - IU KIN S DNG........................................................................1

2. NI DUNG ........................................................................................................ 22.1. HNG DN S DNG OUTLOOK WEB ACCESS (OWA)...................................22.1.1. NG NHP OUTLOOK WEB ACCESS..............................................................................2 2.1.2. CC CHC NNG CHNH CA OUTLOOK WEB ACCESS...............................................3 TH (MAIL)................................................................................................................................3

LCH (CALENDAR).........................................................................................................3 S LIN LC (CONTACKS)..........................................................................................3 TC V...........................................................................................................................3 2.1.3. TY CHN CU HNH.............................................................................................4 TR L KHI KHNG C MT TI VN PHNG........................................................4 TY CHN GI TH....................................................................................................4 THAY I MT KHU TRN GIAO DIN OUTLOOK WEB ACCESS........................5 NH DNG HM TH V TO MI TH MC........................................................5 2.2. HNG DN S DNG OUTLOOK 2003................................................................62.2.1. NG NHP H THNG MAIL EXCHANGE 2007 QUA MS OUTLOOK 2003.....................6 2.2.2. THAY I CU HNH MS OUTLOOK 2003 KT NI VI EXCHANGE 2003................7 2.2.3. QUN L DUNG LNG HM TH TRN MY CH.......................................................8 2.2.4. HNG DN CU HNH MICROSOFT OUTLOOK KHI THAY I MY TNH.................11 2.2.5. CC TIN CH CA H THNG OUTLOOK 2003.............................................................13

S DNG ADDRESS BOOK 2003.............................................................................13 S DNG CALENDAR................................................................................................13 THIT LP CUC HN (APPOINTMENT).................................................................14 14 2.3. HNG DN S DNG MS OUTLOOK 2007.......................................................152.3.1. CU HNH TRUY CP THEO GIAO THC MAPI VI MS OUTLOOK 2007......................15

2.3.2. CU HNH RPC/HTTP(S) TRN MS OUTLOOK 2007.........................................16 2.3.3. CC TIN CH CA H THNG OUTLOOK 2007...............................................17 CALENDAR..................................................................................................................17 GROUP SCHEDULE ...................................................................................................18 SEARCH FOLDERS.....................................................................................................19 INSTANT SEARCH .....................................................................................................19 AUTOARCHIVE............................................................................................................19

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1. M U 1.1. GII THIU H THNG MAIL EXCHANG 2007 Mail exchange 2007 l hm th ni b c lu trn Server Mail ca i hc Thi Nguyn. C th ng nhp vo hm th khi trong hay ngoi c quan. Vi Outlook Web Access, co th s dung mt trinh duyt Web truy cp vao hp th Microsoft Exchange Server 2007 t bt c may tinh nao co kt ni Internet. Thc t, co th lam nhiu vic tng t nh vi Microsoft Office Outlook, chng han nh oc va gi cac thng ip e-mail, t chc cac ia chi lin lac, tao cac tac vu va lp lich biu cac cuc hen. giup bao v hp th khng bi truy cp trai phep, Outlook Web Access t ng ngt kt ni vi hp th sau mt khoang thi gian khng hoat ng. Vic nay c bit quan trong khi s dung Outlook Web Access t mt may tinh truy cp dung chung hay tim Internet. Nu kt ni bi ngt m vn phai s dung Outlook Web Access, hay lam ti trinh duyt va ng nhp lai. 1.2. MC CH - Hng dn to mi v s dng hiu qu h thng mail exchange 2007. 1.3. I TNG - IU KIN S DNG. - i tng s dng: cn b, gio vin, nhn vin thuc TNU. - iu kin to mi hoc chuyn mailbox qua Exchange 2007: + My tnh gia nhp (join) vo domain, hoc chy workgroup. + Phn mm mail s dng l Microsoft Outlook 2003, Microsoft Outlook 2007 v cc web browser.

Ti liu hng dn s dng h thng Mail Exchange 2007

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2. NI DUNG 2.1. HNG DN S DNG OUTLOOK WEB ACCESS (OWA) 2.1.1. NG NHP OUTLOOK WEB ACCESS M trnh duyt Web Internet Explorer nhp a ch: https://mailserver.tnu.edu.vn/owa hoc vo trang web http://mail.tnu.edu.vn sau click Email.

Hnh 1: Giao din ng nhp Outlook Web Access Nhp ti khon v mt khu thm nh trc khi ng nhp vo hp th. Nu l ln u tin truy nhp OWA, s c thng bo chn la ngn ng v thi gian (VD: chn ngn ng l Ting Vit). Giao din ca OWA c dng nh sau.

Hnh 2: Giao din ca OWA Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 2

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2.1.2. CC CHC NNG CHNH CA OUTLOOK WEB ACCESS TH (MAIL)Hm th San th mi Tr li mt hoc nhiu ngi

Ty chn cu hnh

Xa th

Gi/Nhn th

Chuyn tip th cho ngi khc

Hnh 3: Hm th Hp th n (folder Inbox) : Cha cc th nhn c Hp th i (folder Outbox) : Cha cc th gi i cha c Nhp (folder Drafts) : Cha cc th vit nhp Th gi (Sent Items) : Lu li cc th gi Th xa (Deleted Items) : Cha cc th xa LCH (CALENDAR) Chc nng Lch gip hoch nh k hoch v sp xp thi gian cho cng vic, nhc nh ngi dng hon thnh cng vic ng theo lch sp xp. to ra mt thi biu cng vic chn cng c l Lch, chn to Mi, in cc thng tin cn thit ri Lu v ng lu li thi gian biu. S LIN LC (CONTACKS) Chc nng S lin lc cho php to v lu li thng tin ca mi ngi. to mt danh thip, chn mc Lin lc, chn to Mi ri in cc thng tin cn thit. Sau chn Lu v ng lu li thng tin. TC V Chc nng Tc v to ra nhng nhim v lm vic, hoch nh ngy bt u v ngy kt thc cng vic, nhc nh sp n ngy ht hn cng vic ra. to ra mt nhim v, chn mc Tc v trn thanh cng c, click vo Mi ri in cc thng tin cn thit. Sau chn Lu v ng lu li cc nhim v. Ngoi ra cn c mt s chc nng: Ti liu Th mc dng chung Chi tit c th tham kho phn tr gip. Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 3

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2.1.3. TY CHN CU HNH TR L KHI KHNG C MT TI VN PHNG Trong mc Ty chn, c rt nhiu thng tin cho cu hnh ty theo yu cu ca mi ngi. Chc nng Tr l khi khng c mt ti vn phng l mt trong nhng chc nng cn c quan tm. Khi ngi dng i cng tc xa hay ngh php khng c mt vn phng khng th nhn mail c. Chc nng ny s gip ngi nhn t ng gi th ngc li cho ngi gi thng bo vng mt vn phng. Cch thc hin: click Ty chn/Tr l lc Khng c mt ti vn phng/T ng gi th hi p Khng c mt ti vn phng/in khong thi gian vng mt/vit ni dung th hi p/ click Lu lu li cu hnh.

Hnh 4: Tr l khi khng c mt ti vn phng TY CHN GI TH Cu hnh tu bin giao din v ti khon nh c bao nhiu th c th hin trong mt trang, thng bo cho ngi dng bit c mail mi, to ra ch k cui th khi gi th cho mi ngi. to ra ch k, click vo Ch k E-mail ri nhp nhng thng tin ca ch k v sau Lu lu li cu hnh.

Hnh 5: To ch k cho mail Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 4

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THAY I MT KHU TRN GIAO DIN OUTLOOK WEB ACCESS ng nhp vo h thng mail qua giao din Outlook Web Access. Ti ca s chnh, chn mc Ty chn/Thay i mt khu. Xut hin mn hnh Thay i mt khu, nhp mt khu c v mt khu mi 2 ln, click Lu hon tt qu trnh i mt khu.

Hnh 6: Thay i mt khu NH DNG HM TH V TO MI TH MC i vi h thng mail Exchange 2007 ngi s dng cn cu hnh trn MS Outlook. Trong giao din MS Outlook chn menu Tools/ Rules and Alerts Ca s Rules and Alerts xut hin, click New Rule Ca s Rules Wizard xut hin click Next tin hnh to cho hm th nhng nh ng ph hp vi tng trng hp s dng.

Hnh 7: La chn cc nh ng ph hp Ngoi ra cn c mt s ty chn khc: Ci t vng Chnh t Ty chn lch Lut l Bo mt E-Mail E-Mail rc Ci t chung Qun l mc xa Qun l cc thit b di ng Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 5

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Chi tit c th xem thm phn tr gip. 2.2. HNG DN S DNG OUTLOOK 2003 2.2.1. NG NHP H THNG MAIL EXCHANGE 2007 QUA MS OUTLOOK 2003 TRUY CP NHP H THNG MAIL EXCHANGE TRONG MNG NI B QUA MICROSOFT OUTLOOK 2003. - Trn my trm mi ci t Outlook 2003, vo Start v chn Control Panel. + Nu ch hin th l Category View, bn tri ca s kch vo Other Control Panel Options v chn Mail. + Nu ch hin th l Classic View, nhy kp vo Mail. * Trong ca s Mail Setup, di mc Profiles, kch vo Show Profiles.

Hnh 8: Mail setting Trong ca s Mail kch vo Add. Trong ca s Name, nhp vo tn ca profile, v d nh My ca s New Profile, trong hp Profile Exchange Mail ri nhn OK. * Trong ca s E-mail Accounts, chn Add a new e-mail account v nhn Next Trong ca s Server Type chn Microsoft Exchange Server nhn Next. Trong ca s E-mail Accounts nhp vo cc thng tin sau: Trong Microsoft Exchange Server nhp vo tn ca mailsrv.tnu.edu.vn. Chn Use Cached Exchange Mode. Trong USER NAME, nhp vo a ch EMAIL ca ngi dng, v d [email protected], click NEXT v FINISH TRUY CP BNG MICROSOFT OUTLOOK T INTERNET YU CU TRN MY TRM H iu hnh Microsoft Windows XP with Service Pack 1 and 331320 hotfix hoc Microsoft Windows Server 2003 (Thng thng tho mn) ci t Microsoft Outlook 2003 (Thng thng tho mn) My trm kt ni internet v truy cp c https (Thng thng tho mn) Trust Root CA cp pht certificate cho Exchange 2003 Server. Thng thng yu cu ny cha tho mn v Root CA ca TNU l h thng t xy dng. Do , root certificate ca CA server cha c trust. trust root CA ca TNU, thc hin nhng cng vic sau: Yu cu qun tr h thng cp cho file cha certificate ca root CA ca TNU Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 6

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Nhy kp vo file nhn c. Trong ca s Certificate hin ra nhn Install Certificate. Chn Next trong ca s Certificate Import Wizard. Trong ca s Certificate Store ca Certificate Import Wizard chn Place all certificates in the following store v nhn Browse. Trong ca s Select Certificate Store chn Trusted Root Certification Authorities nh trong hnh di y ri nhn OK.

Hnh 9: Select Certificate Store Nhn Next trong ca s Certificate Store v nhn Finish trong ca s Certificate Import Wizard. 2.2.2. THAY I CU HNH MS OUTLOOK 2003 KT NI VI EXCHANGE 2003 (S dng cho nhng my cu hnh Outlook 2003 kt ni n h thng Exchange 2003 ca TNU) Bt ng dng Microsoft Outlook 2003, vo menu Tools/E-Mail Accounts. Trong E-mail Accounts wizard/View or change existing e-mail accounts/Next. Trong ca s E-mail Accounts/Microsoft Exchange Server account/Change. Trong ca s Exchange Server Settings/More Settings. Trong ca s Microsoft Exchange Server thc hin cc thao tc sau: Chuyn sang tab Connection, trong ca s Connection chn Connect using my Local Area Network (LAN) hoc Connect using Internet Explorer's or a 3rd party dialer tu vo ngi dng ang kt ni internet bng ADSL hay dial-up.

Hnh 10: Ca s Connection Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 7

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Trong tab Connection, di phn Exchange over the Internet chn Connect to my Exchange mailbox using HTTP. Nhn vo Exchange Proxy Settings. Trong ca s Exchange Proxy Settings, trong phn Connections Settings, nhp cc thng tin nh hnh di y:

Hnh 11: Ca s Exchange Proxy Settings Nhn OK trong ca s Exchange Proxy Settings, OK trong ca s Microsoft Exchange Server, Next trong ca s E-mail Accounts, v Finish kt thc wizard. 2.2.3. QUN L DUNG LNG HM TH TRN MY CH Hin ti, ngi dng ca h thng Mail Exchange 2003 c cp mt ti khon trn h thng vi hn mc dung lng hm th trn my ch l 1 Gb bao gm: th gi i (sent items), th nhn c (Inbox), th b xa (Deleted Items), do nu ngi dng khng nh k dn dp hm th ca mnh, n mt lc no hm th s b y dn n khng th tip tc gi nhn mail. Tnh nng AutoArchive ca Ms Outlook cho php qun l dung lng hp th mt cch t ng bng cch xa cc e-mail qu hn lu trn my ch (thi hn lu do ngi dng xc lp) v lu v my trm vi tn file v ng dn mc nh nh sau: C:\Documents and Settings\your username\Local Settings\ Application Data\Microsoft\Outlook\Archive.pst. Sau khi chng trnh thc hin lu tr ln u, ngi dng c th truy cp trc tip cc mail c lu tr t Archive Folders trong mc Folder List ca Outlook. Trong Archive folders, cu trc th mc c gi nguyn nh trn hm th v ngi dng tng tc vi cc email ny nh vi cc email c lu trn hm th. Nu mun cc e-mail trong Archive Folders c chuyn v hm th trn my ch, c th chuyn t file lu tr (mc nh l: Archive.pst) hoc copy tng email bng tay. u im khi s dng tnh nng AutoArchive:


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PHNG CNTT&TV - HNL

Gip ngi dng ch ng qun l c s lng email trn hm th, trnh trng hp hm th b y nh hng n qu trnh gi nhn th. V cc email mi nht vn c lu hm th trn My ch nn khi ngi dng i cng tc vn c th c c nhng email ny khi truy cp qua Outlook Web Access.

Hnh 12: CU HNH AUTOARCHIVE Outlook t ng chuyn cc th qu hn trn hm th v my trm, thc hin nh sau: M Ms Outlook 2003, chn Tools/Options/Others/AutoArchive Thit lp cu hnh: Trong ca s AutoArchive, chn cc thng s sau ph hp vi vic s dng email: Tn sut chy AutoArchive: 1 ngy, 2 ngy,(hnh minh ha t 5 ngy) Thit lp thi hn lu th trn my ch (hnh minh ha: 30 ngy, nu qu 30 ngy, email s c xa trn hm th v lu v my trm). Cc cu hnh khc nh hnh minh ha


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PHNG CNTT&TV - HNL

Hnh 13: Cu hnh Auto Archive

Kch chn Apply these settings to all folders now/OK hon tt cu

hnh. CU HNH ARCHIVE C th thc hin Archive mt th mc no bng tay, cc bc thc hin: M chng trnh Ms Outlook 2003, trn thanh cng c chn File/Archive.

Hnh 14: Archive Thit lp cu hnh: Nu mun thc hin lu tr theo nh cu hnh trong mc (AutoArchive) th click chn Archive all folders according to their AutoArchive settings/OK Nu mun Archive mt folder no (bao gm c cc th mc con), v d th mc Inbox: Chn Archive this folder and all subfolders/chn Inbox.


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PHNG CNTT&TV - HNL

Xc lp ngy gii hn: V d: 04/04/2008, Tt c cc mail nhn c trc ngy ny s c lu tr v my Local PC Kch chn OK hon tt. 2.2.4. HNG DN CU HNH MICROSOFT OUTLOOK KHI THAY I MY TNH EXPORT D LIU TRN MY C M File /Import and Export... bt Import and Export Wizard. Trong ca s hin ra chn Export to a file v nhn Next.

Hnh 15: Export to File Trong ca s Export to a File chn kin file l Personal Folder (.pst) nhn Next.

Hnh 16: Chn dng file l .Pst Trong ca s Export Personal Folder kch vo du - bn cnh th mc Mailbox- Full name of User nh cu trc th mc hin ra ton b cc th mc ca h thng. Kch vo du tch Include subfolders v chn Archive Folders Export cc d liu c Archive v my, lu d liu ny thnh file Archive.pst vo mt v tr thch hp, v d th mc C:\Backup. Thc hin tng t i vi th mc Personal Folders v lu d liu c export ra thnh file Personal.pst trong th mc file Archive.pst. Lu : 1. Cc th mc Mailbox v Public Folders c lu trn my ch nn khng cn export my c v import vo my mi.


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PHNG CNTT&TV - HNL

2. Tu vo cu hnh ca my c m trn my ngi dng s c hoc khng c cc th mc Archive Folders v Personal Folders, c th khng c c hai. Do , trn my trm ca ngi dng c th mc no th s thc hin export th mc . 3. Copy cc file Archive.pst v Personal.pst va c export t my c sang my mi. IMPORT D LIU TRN MY MI M Microsoft Outlook c ci t v cu hnh trn my mi. Vo menu File Import and Export bt Import and Export Wizard Trong ca s Export and Import Wizard, chn Import from another program or file v nhn Next

Hnh 17: Import Mail Database Trong ca s Import a File chn kiu file l Personal Folder File (.pst) v nhn Next.

Hnh 18: Chn kiu d liu Import Trong ca s Import Personal Folders chn Do not import dupplicates v nhn Browse tr n v tr t file archive.pst v nhn Next


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PHNG CNTT&TV - HNL

Hnh 19: Browse ti file d liu Trong ca s Import Personal Folders cu hnh nh hnh di y v nhn Finish.

Hnh 20: Chn Folder import Thc hin tng t vi file Personal.pst nu c. 2.2.5. CC TIN CH CA H THNG OUTLOOK 2003 S DNG ADDRESS BOOK 2003 Khi m ca s Address Book, tu thuc a ch cn tm thuc vng min no, c cc la chn Address List ph hp trong danh sch mc Show Names from the: V d: cn tm thuc cc Chi nhnh Min Bc, c la chn Address List l CN Min Bc S DNG CALENDAR Tin ch Calendar c trong Microsoft Outlook 2003 nhm h tr qun l lch lm vic, lp lch cng tc, ln lch cc cuc hn, cc bui meeting mt cch nhanh chng v d dng.Ngoi ra, cng c th phn cng cng vic cho nhn vin, chia s lch lm vic vi cc ng nghip h bit gi bn, gi ri m khng cn phi lin lc qua in thoi. C th chia s calendar v phn quyn truy cp hp l cho cc ngi khc bng cch: Chn mc Calendar/Share My Calendar


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Hnh 21: Share Calendar Thit lp quyn truy cp cho mt hoc mt nhm ngi dng: Chn Tab Permission Add

Hnh 22: Calendar Properties Ch : Mun truy cp vo lch chia s ca ngi khc: Kch chn Calendar/Open a Shared Calendar/Nhp tn ti khon ca ngi s hu Calendar : THIT LP CUC HN (APPOINTMENT) M chng trnh Ms Outlook 2003, trn thanh cng c chn File/New/ Appointment. Kch chn Invite Attendees mi ngi khc tham gia Xc lp ni dung, thi gian, a im, cc thnh vin tham gia bui hn, sau kch chn Send gi cho cc thnh vin.

Hnh 22. Gi th mi


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Ch phn hi t cc thnh vin, cc thnh vin c mi s nhn c mail t ngi thit lp Appointment, ngi nhn c th ng (Accept), t chi (decline),.. 2.3. HNG DN S DNG MS OUTLOOK 2007 2.3.1. CU HNH TRUY CP THEO GIAO THC MAPI VI MS OUTLOOK 2007 Sau khi ngi dng ng nhp tn v mt khu vo domain TNU, chy chng trnh MS Outlook 2007. Ti mn hnh startup, chn next. Ti mn hnh Accout Configuration, chn yes, click Next. Ti mn hinh Add New Email Account, MS Outlook 2007 c chc nng Auto Discovery s t tm ti khon ca ngi dng. Kim tra tn v a ch email, sau chn Next.

Hnh 23. Auto Account Setup Ti mn hnh Online search for your server setting, ch h thng kim tra username v mail server. Khi hon thnh chn finish kt thc qu trnh ci t mailbox.


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PHNG CNTT&TV - HNL

2.3.2. CU HNH RPC/HTTP(S) TRN MS OUTLOOK 2007 S dng Microsoft Outlook gi v nhn E-mail khi khng trong h thng ca TNU ( nh hoc i cng tc). Trn thanh cng c ca Outlook click vo Tool/Account Setting. Chn Microsoft Exchange sau click vo nt Change. Ti mn hnh Change Email Account, click More Setting

Hnh 25: Click More Settings Tip theo click vo tab Connection, check vo connet to my exchange mailbox using HTTP v nh du check vo Connect to my Exchange mailbox using HTTP, sau click vo nt Exchange proxy Setting.

Hnh 26: Check Connect to my Exchange v Click Exchange Proxy Setting Trong https:// nhp vo mailserver.tnu.edu.vn

Hnh 27: Nhp mailserver.tnu.edu.vn Trong mc Proxy authentication settings chn Basic authentication Click OK v kt thc qu trnh cu hnh RPC over HTTP. Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 16

PHNG CNTT&TV - HNL

2.3.3. CC TIN CH CA H THNG OUTLOOK 2007 CALENDAR Chc nng tng t nh trong Outlook Web Access. to lch biu mi vo File, chn New v Click vo Calender

Hnh 28: Chn Calendar Ca s Create New Folder hin ra, g tn Folder, Click OK tip tc .

Hnh 29: Chn Create New Folder Ti Tab My Calendar, Check vo Calendar va to chnh sa v lp lch.

Hnh 30: Chn My Calendars


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PHNG CNTT&TV - HNL

GROUP SCHEDULE Chc nng cho php ngi dng thit lp cuc hp gm nhiu thnh vin. to Group Schedule, Ti mc Calendar/Action/View Group Schedules.

Hnh 31: Chn View Group Schedules Ti ca s Group Schedules/New/g tn ca Group SCHEDULES/OK.

Hnh 32: Chn Group Schedules thm danh sch thnh vin click Add Others/Add from Address Book hoc Add Public Folder/Chn cc thnh vin/Click OK/Click Save and Close.

Hnh 33: Chon Add Others Ti liu hng dn s dng h thng Mail Exchange 2007 Trang 18

PHNG CNTT&TV - HNL

SEARCH FOLDERS Tnh nng cho php tm kim th mt cch nhanh chng v d dng G t cn tm kim v Enter bt u qu trnh tm kim

Hnh 34: Search Folders INSTANT SEARCH Tnh nng cho php tm kim nhanh chng cc mc trong Microsoft Office Outlook 2007 s dng tnh nng Instant Search, click vo Click here to enable Instant Search. Ca s Microsoft Office Outlook hin ra, click Enable download v ci t Instant Search

Hnh 35: Instant Search AUTOARCHIVE Tnh nng cho php qun l kch thc hm th bng cch xa cc mc c hoc chuyn chng ti mt file v xa cc mc qu hn cu hnh AutoArchive vo Tool, Click Options, chn Tab Other. Click AutoArchive Cu hnh cc thng s: Run AutoArchive every: thit lp thi gian chay AutoArchive Prompt before AutoArchive runs: Hi trc khi chy AutoArchive Delete expired items: Xa cc Item qu hn Defaul folder settings for archiving: nh ngha cc mc b xa hoc chuyn v phm vi p dng.


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Help Mail Exchange

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