Health and Safety Policy - Leicester Outdoor Pursuits Centre

Health & Safety

Policy & Procedures

Written:

April 2010

Reviewed:

23 February 2011 21 March 2012 10 February 2013 6 February 2015 12 February 2016

Health and Safety Policy

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INDEX Page Number

Part 1: Fundamentals 1.1. Statement of Risk and Intent 5 1.2. Roles and Responsibilities 7 Operational Roles 7

Fixed Roles 8 1.3. Organisation and Management 10

Staffing 10 Induction 10 Observation and Monitoring 11 Training 11 1.4. Communication and other means of

Disseminating Information 12 Meetings 12 Dissemination and storage 12

1.5. Equipment and Resources 13 1.6. Manual Handling 13 1.7. Working at Height 14 1.8. Personal Protective Equipment 14 1.9. Auditing 14


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Part 2: Premises 2.1. Electricity 16 2.2. Hazardous Substances 16 2.3. Display Screen Equipment 16 2.4. Lifts 17 2.5. Legionella Management Plan 17 Weekly Tasks 17 Monthly Tasks 17 Quarterly Tasks 18 6 Monthly Tasks 18 Annual Tasks 18 2.6. Asbestos Management Plan 18 Survey 18 Management 19 Building and Maintenance Work 19 Information for Contractors 19 Method Statements and Monitoring Contractors 19 Quarterly Visual Inspections 20 2.7. Food Hygiene Cleaning 20 Personal Hygiene 21 Cooking Outside 21

Food Storage 21 Preparation 21 Pests 22

Part 3: Other Centre Users 3.1 Public Access for Launch and Change 23 3.2 Visitors 23 3.3 Contractors 23 3.4 Room Hire 24 3.5 Clubs 24

Part 4: Emergency Action Plans

Accidents and Emergencies at the Centre 25 Category 1 Incidents 26 Category 2 Incidents 27 Category 3 Incidents 28 Category 4 Incidents 29


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Part 5: Operating Procedures for ‘Land Based’ Activities at Leicester Outdoor Pursuits Centre 30

Abseiling 32 Air Rifle Shooting 34 Archery 35 Bushcraft 36 Climbing: Outside and Inside 37 Fencing 39 Geocaching 40 High Ropes 41 Orienteering 43 Slacklining 44 Team Building, Pioneering, Nightline, Team Games and Environmental Sessions 45 Trebuchet Building 46

Walking Trips 47

Part 6: Operating Procedures for ‘Water Based’ Activities at Leicester Outdoor Pursuits Centre 49

Bell Boating 52 Canoeing and Kayaking 53 KataKanuing 55 Powerboats 56 Raft building and Bridge Building 57 Sailing 58 Using Belgrave Lock 59

Part 7: Operating Procedures for Other Activities at Leicester Outdoor Pursuits Centre

Expeditions 61 Trangia use 62

Maintenance 63 Driving Centre Vehicles 64 After School Club Belgrave Primary School Collection 65 After School Club Wolsey House Primary School Collection 66

After School Club Mellor Primary School Collection 67 After School Club Bus Collection 69 After School Club Riverside Primary School Collection 71 After School Club Woodstock Primary School Collection 72

Part 8: Index to Appendix including Risk Assessments 73 & 74


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Part 1. Health and Safety Policy 1.1 Statement of Risk and Intent Leicester Outdoor Pursuits Centre has a long and successful history of providing outdoor and adventure education activities to young people and adults. The benefits of these activities for participants are numerous and include:

Increased levels of trust and opportunities to examine the concept of trust (us in

them, them in us, them in themselves, them in each other).

Involvement in activities which case studies show lead to greater academic and

vocational learning with improved achievement and attainment across a range of

curricular subjects. Students are active participants not passive consumers and a

wide range of learning styles can flourish.

Enhanced opportunities for ‘real world’ ‘learning in context’ and the development of

social aspects of intelligence.

Increased risk-management skills through opportunities for involvement in practical

risk-benefit assessments (‘what do we want to do and what do we need to do to

make it safe enough?’). Giving learners the tools and experience necessary to

assess risks for themselves in a range of contexts.

Opportunities to practically examine the components of challenge (i.e. chance of

gain or benefit / risk of loss or harm / accurate goal setting and judgement /

willingness and commitment / activity outside the comfort zone (physical and / or

emotional)).

Greater sense of personal responsibility.

Enhanced emotional intelligence (including a greater awareness of their needs and

the needs of others).

Possibilities for genuine teamworking, including enhanced communication skills.

Enhanced social skills which contribute to them becoming a valued member of

their local community.

Improved environmental appreciation, knowledge, awareness and understanding.

Including opportunities to interact with a wild environment.

Improved awareness and knowledge of the importance and practices of

sustainability in the modern world.

Physical skill acquisition and the development of a fit and healthy lifestyle.

These benefits inform the Centre’s risk-management policy. The Centre’s aim is to achieve an appropriate level of challenge to maximise the learning for each participant. The aim is not to make the learning environment as safe as possible, but as safe as it needs to be. Clearly, adventurous activities involve an element of challenge and, therefore, risk of loss or harm. This could involve participants, visiting staff, Centre staff or members of the public in proximity to the activity.


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Using the following strategies the Centre will balance the benefits and risks in such a way as to bring the residual level of risk to an appropriate and tolerable level for each group and individual.

Employment / deployment of competent staff.

Induction and initial / ongoing training.

Agreed and regularly reviewed operating procedures and practices.

Peer and management monitoring of delivery.

Awareness of, and involvement in, regional and national developments in activity

delivery and management.

Benchmarking delivery against recognised standards set by the Adventure Activity

Licensing Service, Council for Learning Outside the Classroom, AdventureMark,

British Canoeing, British Mountaineering Council, Mountain Training and Ofsted.

All staff at the Centre are competent to lead their programmed activities. Competent means they:

Either hold a National Governing Body (NGB) award or have been judged

competent by a Technical Adviser / Centre Manager.

Have been inducted into the Centre’s procedures.

Have shadowed that session being delivered

Have been observed delivering a full session by a senior member of staff before

delivering that session independently.

Staff are able to run some activities such as arts, crafts and games with suitable

training, they are not required to shadow sessions or be observed.

Have received additional training appropriate to their role, including first aid,

minibus training, working at height, manual handling and management of the water

environment as appropriate.

Undergo an on-going process of monitoring and feedback from Centre

Management.

Leicester Outdoor Pursuits Centre recognises and accepts the responsibilities for the prevention of accidents and other health hazards to its employees and other individuals visiting its premises and / or undertaking activities. Our aim is to comply with all current legislation and to provide and maintain safe and healthy working conditions, equipment and systems of work for all employees and visitors as far as is reasonably practicable. What lies herein is our system for Health and Safety management. We believe it is a robust system that entails components of organisation, planning and implementation, measuring performance, reviewing and auditing. The Health and Safety Policy Aims are:

To maintain a safe and healthy working environment throughout the centre for staff and all visitors.

To develop and maintain a culture of safety amongst all staff.

To establish and maintain safe systems of work.

To provide emergency procedures to be followed in the event of an incident.

To continuously monitor the effectiveness of this policy and thereby seek improvement.


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Signed: Position: Name: Date: 1.2. Roles and Responsibilities Leicester Outdoor Pursuits Centre staff team Health and Safety at the Centre is the priority and responsibility of all staff. Individuals within the team have identified specific Health and Safety responsibilities, however, as the staff team we discuss, make decisions, question, support each other and feed in information as a team. Instructors are encouraged through meetings, informal discussions and sharing of the Health and Safety document to become involved in decision-making. Operational Roles Group Director A Group Director will be assigned for every group that visits the centre. The role of the Group Director is to support Health and Safety by:

Liaising with visiting group leaders on a regular basis to gain information regarding medical details, group members, additional needs and group characteristics.

Making this information available to Leicester Outdoor Pursuits Centre staff by posting it on the notice board in the office or briefing the appropriate staff.

Duty Manager On a daily basis a suitable, experienced member of staff will be given the responsibility of performing the role of Duty Manager. In this role it is their responsibility to support Health and Safety by:

Checking that all activities throughout the day are staffed and resourced in accordance with the policies laid out in this document.

Reviewing the activity timetable, factoring on staff, activity location, knowledge of the group, previous experience and the weather forecast.

Taking responsibility for all staff and visitors to the Centre in the event of an incident, following our procedures.

If the Duty Manager is not trained to a sufficient National Governing Body level in a given activity then they must take advice from somebody who is. Technical Advisors The role of the Technical Advisor is to inform the Centre Manager of up to date developments, health and safety issues and good practice advice from National Governing Bodies, Manufacturers and other appropriate bodies. These responsibilities may also extend to training and assessing staff for competence in activities and agreeing supporting paperwork. The Centre will seek to employ persons, measured by NGB’s, who are competent to give such advice. Where this is not the case then this advice will be sought from other appropriate persons. The Technical Advisors at present for Leicester Outdoor Pursuits Centre are identified in appendix 2.1.


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Fixed Roles Instructor and Freelance Instructor It is the duty of every Instructor to support Health and Safety by:

Co-operating with the Duty Manager and the Centre Management as far as is necessary to secure compliance with this document and other relevant statutory provisions.

Becoming involved in solutions relating to Health and Safety, at the weekly meetings, training sessions, and during the review of the Health and Safety documents.

Questioning and / or clarifying any Health and Safety matters they are unsure about.

Feeding information concerning Health and Safety issues to their line manager and / or Duty Manager.

Not misusing equipment provided in the interest of Health and Safety and welfare.

Reporting and safely isolating any equipment found to be faulty.

Making themselves aware of their group’s additional needs and medical needs prior to the activity session.

Briefing the participants on health and safety issues.

Check equipment for safety and appropriateness prior to the start of the session.

Ensuring the Health and Safety of all members of their group whilst participating in activities.

Log arrival and departure times for childcare provision.

Ensure, where appropriate, children are only collected by nominated adults and that this adult is appropriately recorded.

Reading and understanding the minutes of the weekly staff meetings. The Instructor has the right to withdraw an activity or to recommend the withdrawal of an individual for safety or operational reasons. Activate Co-ordinator It is the duty of the Activate Co-ordinator to support Health and Safety by:

Ensuring the arrival and departure logs are completed.

Ensuring the list of nominated adults is up to date.

Ensuring medical and additional need information is available for all Activate programmes.

Acting as a Duty Manager on a rota basis.

Performing the role of an Instructor and adhering to the duties of the Instructor. Management Team and Senior Instructors It is the duty of every Senior Instructor to support Health and Safety by:

Making recommendations to the Centre Management on matters of health and safety.

Assisting the Centre Management in monitoring staff performance.


Acting as a supervisor for instructional staff, conduct supervisory meetings and monitor their induction process.

Performing the role of an Instructor and adhering to the duties of the Instructor.


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Maintenance Team It is the duty of the Maintenance Team to support Health and Safety by:

Making recommendations to the Centre Management on matters of health and safety.

Ensuring that staff training in the workshop addresses current Health and Safety regulations.

Reviewing and maintaining workshop procedures in line with COSHH, RIDDOR, Lifting Operations and Lifting Equipment Regulations, Provision and Use of Work Equipment Regulations, Working at Height Regulations and Personal Protective Equipment Regulations.

Ensuring the COSHH file including data sheets is kept up to date and current.

Performing the role of an Instructor and adhering to the duties of the Instructor. Deputy Centre Manager The Deputy Centre Manager supports the Centre Manager in their role. It is their duty to support Health and Safety by ensuring that:

All activities are appropriately resourced and staffed, following the guidelines in this document.

All Leicester Outdoor Pursuits Centre Instructional staff, voluntary and freelance staff adhere to the operating procedures detailed in this policy.

All activity equipment is appropriately checked and logged within given timescales.

All visitors to the Centre are advised about the nature of the activities being delivered.

Recommendations are made to the Centre Manager on matters of health and safety.

A clear and auditable pattern of evidence to support staff training, observations and assessments is maintained.

Copies of all Instructors activity induction, training: both structured and personal, session observations, certificates and assessments are maintained.

Staff performance in relation to safety and quality is monitored.



Performing the role of an Instructor and adhering to the duties of the Instructor. Centre Manager The Centre Manager has overall responsibility for the management of all Health and Safety matters at the Centre. To this end the Centre Manager will ensure that:

Staff are recruited and inducted following the Safe Recruitment Policy of Leicester Outdoor Pursuits Centre with reference to the advice of National Governing Bodies and the Adventure Activities Licensing Service.

Keeping records of staff’s induction, references, DBS disclosures and any other data as deemed necessary.

Appropriate information, instruction, training and supervision is communicated and complied with.

A safe working environment without unnecessary risk to health is maintained. This includes regular inspections and checks of the workplace.


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A Health and Safety Policy standards and guidance manual is maintained; which is subject to a regular review.

A statement of policies, guidance and standards are provided with respect to the Health and Safety of employees and others visiting the Centre and is brought to the notice of all staff.


Copies of minutes from staff meetings are maintained.


Performing the role of an Instructor and adhering to the duties of the Instructor. Trustees

The Board of Trustees oversee the strategy and operation of the Centre. It is their duty to support Health and Safety by ensuring that:

All relevant policies are overseen, evaluated and approved as fit for purpose. All policies and their principles are adhered to by staff and volunteers at all times. Reports on health and safety including incidents and accidents are received and

acted on accordingly. The Centre Manager is supported in his role of overseeing the Health and Safety

of all staff, volunteers and users of the Centre. When appropriate performing the role of an Instructor and adhering to the duties of

an Instructor.

1.3. Organisation and Management Staffing All Leicester Outdoor Pursuits Centre instructional staff are recruited in accordance with the Centre’s Safe Recruitment Policy with reference to advice from the Adventure Activities Licensing Service. Furthermore, all activity staff leading a session should hold a valid First Aid qualification and all staff must have completed the Enhanced DBS Check procedure. Self-employed freelance staff are required to have a valid First Aid qualification and also have completed the Enhanced DBS Check process, where they are in contact with children and / or young adults. Induction Upon employment, staff will undergo a formal induction process. The criteria for induction is twofold; staff will be trained in the policies relevant to working for Leicester Outdoor Pursuits Centre and contractual issues, they will also be inducted into the processes of operating activities at the Centre. The Centre’s induction process is managed by the new staff member’s Line Manager and encompasses training sessions and workshops with key people within the organisation. Appendix items 3.1 and 3.2 show the Induction Checklist and Staff Competency Sign Off Sheet respectively. These are used for monitoring this process and confirming understanding. In order to competently lead an outdoor activity session at Leicester Outdoor Pursuits Centre new staff must have received a copy of the Staff Handbook and had the opportunity to question and gain further understanding of the contents.


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New staff must have demonstrated to the Technical Advisor or another member of staff as approved by the Centre Manager that they have the necessary experience, qualifications and personal attributes to be competent to conduct a safe and purposeful session. In a situation where competency cannot be adequately assessed without taking part in a practical activity then a process of participation and observation of that staff member by the Technical Advisor or another as approved by the Centre Manager will take place. When a new staff member has read the Staff Handbook and been authorised to lead sessions their Staff Competency Sign Off Sheet is completed and signed and they are deemed as competent to run the session at Leicester Outdoor Pursuits Centre. A copy is included in appendix 3.2. Observation and Monitoring The Centre operates a two-fold observation process for monitoring all activity staff. ‘Light touch’ checks are carried out twice a week during the months of April to September and of a lesser frequency throughout the quieter periods. Formal full session observations are carried out; four of these take place in a month during the months of April to September and of a lesser frequency throughout the quieter periods. The Centre Manager will decide on the regularity of these checks during the quiet periods. This is aimed at assessing the achievement of the learning outcomes and the overall health and safety of the participants during the session. Every member of staff will be observed a minimum of once a year on roped activities and once a year on water based activities. A session observation matrix identifies those sessions and staff that have been observed and assists the Centre Manager in monitoring all staff for a variety of sessions. A copy of the observation matrix and criteria (Competency Monitoring Form) is included in appendix 3.3. The outcome of the observation may lead to an Instructor being deemed as competent or may require the observer to carry out the following actions;

Stepping in and taking over if safety is an issue.

Reporting back to the Instructor on their strengths and areas for further development.

Further training and observation of the Instructor.

Passing on learning to the next staff meeting. Only those who have been approved by the Centre Manager carry out observations. Training Following initial training and induction the Centre supports an ongoing programme of training. An analysis of training needs is compiled from results of goal setting and appraisal meetings. Priorities concerning the allocation of the training budget are then decided based on the following criteria:


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To fulfil a specific Health and Safety or programming need for the Centre

To develop the skills of the individual

To aid the Centre’s development

To allow personal development Staff training is requested by completion of the staff development form, shown in appendix 3.4. There is an expectation that staff undertaking training supported by the Centre will apply their learning to the Centre’s operations. If it is a skills course the participant should come back with at least one idea, including a plan, for something to do that is new or different. If it is a conference or multi skill course then the participant should return with a list of ideas of things to do that are new or different and a plan to implement the one that is, in their view, the highest priority. In addition regular evening training sessions, one per month during the summer period are allocated for Health and Safety training. An assessment of health and safety needs is assembled from the results of ‘supervisory’ meetings, formal session observations and staff requests. The criterion for training is then agreed between the Centre Management Team. 1.4. Communication and other means of Disseminating Information Meetings Management Team meeting The Centre Manager, Deputy Centre Manager, Corporate Development Officer, and Activate and Bookings Coordinators meet on a regular basis, to communicate issues / concerns, share decision making and highlight priorities for the near future. The agenda is flexible to ensure that all appropriate matters are discussed. Minutes from these meetings are kept by the Centre Manager. Supervisory meetings Upon appointment all staff will be appointed a Line Manager. The Line Manager’s position will be fulfilled by one of the Management Team. Reference should be made to the Performance Management Policy for details of supervisory meetings. Weekly staff meetings All staff meet on a weekly basis. The agenda for this can be found in appendix 3.5. Minutes from this meeting are emailed to all staff including freelance Instructors and posted on the wall in the office. Absent or freelance staff must read these on their return to work. Information dissemination and storage Visiting groups A summary of Information on groups, individuals, medical conditions and additional needs will be posted on the notice boards in the office. It is the Group Directors


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responsibility to ensure this happens. Individual parental consent forms and medical forms are kept on site in the offices. All staff will have access to these. Health and Safety Policy It is recognised that all instructional staff have a part to play in the production of the Health and Safety policy and procedures; however the responsibility lies with the Centre Manager. The Health and Safety policy is available to all staff. It is subject to a regular one yearly review. Updates are not only restricted to set review dates and may be made at any time, should the need for change be deemed appropriate. All superseded copies of the manual in use at the Centre are archived at each new issue. Each member of activity staff during the induction phase is issued with a Staff Handbook, which is a condensed version of the Health and Safety policy. They are encouraged to read the document and the relevant procedures, which apply to the sessions they will deliver. Staff will sign their induction sheet to confirm they have read, understood and agree to abide by the handbook. Opportunity is given for staff to question, clarify and observe the procedures in practice. 1.5. Equipment and Resources Unsafe equipment and replacement of activity equipment If an item of equipment is considered unsafe to use then Instructors will remove it from service, placing it in the faulty equipment crate in the upper A frame. In the case of boats and faulty air rifles they will have a “do not use” sign placed on them to prevent further usage. Faulty archery equipment is placed in the “archery broken equipment” barrel. Faulty paddles are placed in the wheelie bin. In all cases the faulty equipment is logged on the whiteboard in the office. A suitable, experienced Instructor will then check this item. The item may then be repaired and put back into service if it is deemed as safe to use. Some items cannot be repaired e.g. climbing harnesses; damage to the webbing, buoyancy aids; damage to the foam, so these items are removed from service and destroyed. A planned programme of equipment renewal, which takes account of manufacturer’s recommendations on life expectancy, is maintained in the replacement plan. This is planned by the Centre Manager in consultation with the Management Team and the Technical Advisors. Equipment checks Equipment is thoroughly checked annually or when usage levels require. These checks are carried out by the Deputy Centre Manager, although he / she may choose to delegate some tasks to those staff considered competent and qualified enough to perform this role. Checks of equipment are recorded as taking place with a signature, name of the Instructor, qualification and date of the check. In addition to this it is the responsibility of the Instructor to check the relevant activity equipment before each use. 1.6. Manual Handling


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Lifting and carrying loads that are too heavy for you - or lifting and carrying them in the wrong way - can result in back injury. If you are in any doubt at all about your ability to lift or carry a particular load, call for assistance. Follow these rules to good lifting:

Examine the load you intend to lift. Watch out for sharp edges, splinters, etc. If necessary, wear suitable gloves.

Stand close to the object, with feet spread either side of it. Make sure your footing is firm.

Squat down, straddling the load somewhat. Bend the knees, but keep the back straight.

Grasp the object firmly, making sure your grip won't slip.

Breathe in - inflated lungs help support the spine.

Lift with your legs, straightening them slowly. After your legs are straight, bring your back to the vertical position. Lift smoothly, avoiding jerky motions.

Hold the object firmly, close to your body.

When carrying, turn with your feet and legs only. Do not twist your upper body.

All staff receive basic manual handling training as part of their induction. 1.7. Working at Height Please see LOPC’s High Ropes Reference Manual for information and guidance on working at height. 1.8. Personal Protective Equipment Where Personal Protective Equipment is provided, it should be used for your own protection. Where Personal Protective Equipment is not provided appropriate clothing and footwear should be worn. Any defects relating to Personal Protective Equipment should be reported to your Line Manager or the Duty Manager straight away. It is acceptable for some activities where Instructors are qualified in their relevant fields that they supply and monitor their own PPE – where this is the case it must be approved by the relevant Technical Advisor. Where activities require a helmet to be worn it is possible, in specific circumstances, for a participant to sign a waiver to allow them to participate without wearing a helmet. The waiver form can be found in the appendix. Approval for this form to be used must be given by the Duty Manager. 1.9. Auditing

Health and Safety minor incidents are monitored by the Management Team. All incidents are reviewed at the Management Team meetings. Actions or concerns arising from these discussions again may lead to a review of the Health and Safety Policy, discussion with staff, etc. Completion of an accident form promotes the following chain of events:

Accident form is passed to the Centre Manager for comments regarding follow up action.


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A RIDDOR report is completed if necessary, this should be coordinated by the Centre Manager.

Procedures and Risk Assessments are reviewed and where necessary are amended.

At the Leicester Outdoor Pursuits Centre Board of Trustee meetings all major accidents are reviewed quarterly. All health and safety systems are monitored and reviewed on an annual basis or sooner if the need arises.


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Part 2. Premises 2.1. Electricity Various electrical items are used from day to day, the following bullet points highlight some key points to be followed to ensure they are used safely:

Before using any electrical appliance, check that it is not damaged, and that cables and plugs are in good condition.

Never attempt any electrical repairs unless you are authorised and are competent to do so.

Switch off all electrical appliances after use, and disconnect them before leaving work, some equipment specifically excepted.

Make sure, wherever possible, that cables are not allowed to trail over the floor where they can be tripped over or damaged.

Cable protectors must be used when the cable is left in situ for a prolonged period.

If a fuse keeps blowing, make sure it is of the correct rating, and that the equipment is checked by a competent person.

Water is an excellent conductor of electricity. Make sure your hands are dry before making any connection to a power supply source and never allow electrical appliances to come into contact with water.

If electrical cable extensions have to be used, ensure they are fully unwound before use.

All appliances receive an annual Portable Appliance Test. The main electrical installation is subject to a full inspection every 5 years and a selective interim inspection every year. All work to the main installation is carried out by suitably competent people as approved by the Centre Manager. 2.2. Hazardous Substances COSHH (The Control of Substances Hazardous Health Regulations 2002) requires manufacturers, importers and suppliers of hazardous substances to provide your employer with information on the risks of those substances, as well as the precautions for safe use. You can identify a hazardous substance by reading the information contained on the label or data sheet; Data sheets are kept in the COSHH file in the main office. Only hazardous substances with a data sheet in the COSHH file may be used on site. Both labels and data sheets will help you work with these substances properly and safely. If you are unsure about any substances or their application, make sure you ask your Line Manager beforehand. It is the job of the Management Team to keep these sheets up to date and current. 2.3. Display Screen Equipment


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The Health and Safety (Display Screen Equipment) Regulations 1992 applies to habitual users of Display Screen Equipment. In order to comply with this legislation and protect your health habitual users are defined as follows:

Anyone who uses Visual Display Units (VDUs) for continuous / uninterrupted spells of an hour or more at a time, and;

Uses VDU's for periods of more than 40% of the working week, month or year, and;

Uses VDU's in this way more or less daily and;

Has to transfer information quickly to or from the screen;

Applies high levels of attention or concentration;

Are highly dependent upon VDU's or have little choice about using them;

Or need special training or skills to use this equipment.

All staff that fall within this definition are taken through a workstation usage assessment by the Centre Manager. The assessment can be found in 3.9 in the appendix, completed assessments are kept in the staff member’s personnel file. Short frequent breaks from VDU activities are much better than long infrequent ones, i.e. 5 minutes rest every hour from VDU work is much better for you than 15 minutes every 2 hours. 2.4. Lifts LOPC uses two lifts to increase accessibility to its facilities and activities, both are subject to the Lifting Operations and Lifting Equipment Regulations 1998. A Wessex Liberty lift services the A frame to allow people with reduced mobility to access the room. The lift is serviced annually and inspected every 6 months. Details relating to these services and inspections are kept by the Centre Manager. An Oxford Dipper Hoist is used to assist people into canoes and Bell Boats. The hoist is serviced and inspected every 6 months. Details relating to these services and inspections are kept by the Centre Manager. Setup and operation of the hoist is detailed in the LOPC Disabled Hoist Operating Procedures (DHOP – 01) and training is provided to all staff as part of their induction. A lift without a valid and in date inspection approval must not be used. 2.5. Legionella Management Plan A full Legionella Risk Assessment is available in a separate file, the following is the summary of the regular management tasks to reduce the risks: Weekly tasks:

Flush any outlets in areas of low use. Identified as: o All showers and taps in the Staff Changing Rooms. o All taps in the Club Room Kitchen. o All taps in the First Aid Room. o All taps in the Accessible Toilet and flush the toilet.


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Recorded on the LOPC Weekly Checks Form with any issues reported to the Centre Manager.

Monthly tasks:

Check and record temperatures in flow and return pipes next to the calorifiers.

Run all sentinel hot taps and record the temperature within one minute. Any taps

not above 50C to be reported to the Centre Manager. Taps identified as: o Activate Room o Activate Kitchen o Male Customer Changing Rooms o Right hand outside sink o Left hand outside sink

Run all sentinel cold taps and record the temperature within 2 minutes. Any taps

not below 20C to be reported to the Centre Manager. Taps identified as: o Activate Kitchen o Male Customer Changing Rooms o Female Customer Changing Rooms o Right hand outside sink o Left hand outside sink

All temperatures are recorded in the Interserve Folder.

Quarterly tasks:

Dismantle, clean and disinfect all showerheads and hoses. Recorded on the LOPC Regular Premises Checks sheet.

Six-monthly tasks:

Check and record the temperature in the 2 cold water tanks at the opposite side to the ball valve.

Check and record the temperature in the 2 cold water tanks next to the ball valve. All temperatures are recorded in the Interserve Folder and reported

to the Centre Manager if above 20C.

Annual tasks:

Review Risk Assessment.

Review Management Plan.

Drain and flush calorifiers and take sample of water for condition.

Service TMVs in customer changing rooms for sinks and showers.

All outlet taps to be checked once, 10% each month with sentinel taps.

Visually inspect cold water tanks All work is recorded in the Interserve Folder and reported to the

Centre Manager if temperatures are above 20C for cold taps and

below 50C for hot taps. 2.6. Asbestos Management Plan A full Asbestos Management Plan is available in a separate file, the following is the summary of the key points to reduce the risks: Survey


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LOPC has been surveyed to identify the location of asbestos. The survey report was produced on 30th September 2004 by AOH Limited. The report is kept in the Centre Manager’s office and is available for inspection by all employees and contractors. The survey shows the location, type and condition of the asbestos known to be present in the building along with some areas where asbestos is presumed to be present. Management If Asbestos Containing Materials (ACMs) are in good condition and are unlikely to be damaged or disturbed, then it is better to leave them in place and introduce a system of management. In line with HSE guidance, it is Lecester City Council (LCC) policy not to remove asbestos unless it is in a dangerous condition (LCC are the landlords of our site and buildings). All ACMs will be monitored every 3 months and their condition recorded and reported to the Centre Manager, it is the responsibility of the Maintenance Team to carry out these checks. ACMs that have been identified in the survey (including re-surveys and inspections) will, where practicable, be identified with a label showing a white ‘a’ on a black background. An example of the label used at LOPC is shown to the right. Asbestos labels must not be removed, painted over or obscured in any other way. Labels must be checked during quarterly visual inspections. (Replacement labels are made available when necessary). Building and Maintenance Work It is HSE guidance and LOPC Policy that work on ACMs must always be avoided where practicable. Specialist licensed asbestos contractors are now required, by law, to carry out most types of work with asbestos. LOPC employees are not permitted to work on ACMs. When building or maintenance works are organised then the Centre Manager will ensure that:

Existing asbestos surveys are checked during the planning of the work.

Site visits are carried out to identify any suspected ACMs.

Where necessary further sampling, or an ‘invasive’ Refurbishment and Demolition

Survey, is carried out.

Only competent contractors are commissioned to do the works.

Contractors (including external designers, architects, engineers, building

surveyors, etc.) are informed of any known asbestos when works are being

planned or ordered.

Specialist licensed asbestos contractors, registered with the Health & Safety

Executive, are commissioned to carry out asbestos work wherever necessary.

Information for Contractors A copy of the Asbestos Management Survey is made available to all relevant contractors


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and a responsible person on site discusses the content of the survey in respect of any locations that the contractor will be working in or by. All contractors read and sign the ‘Consultants and Contractors Authorisation to Work Register’ before the contractor starts any work on site. Method Statements and Monitoring Contractors Prior to the commencement of any works involving ACMs the contractor(s) carrying out the work is required to produce a method statement detailing their safe working methods. (Contractors are required to have a copy of their plan of works/method statement on site throughout the duration of the works.) If the Duty Manager or any other member of staff becomes aware that a contractor may be working in an unsafe manner (e.g. not in accordance with their method statement) they must:

Raise their concerns as soon as possible with the contractor's representative on

site.

If concerns remain, contact the Centre Manager for further advice.

Quarterly Visual Inspections The Centre Manager must ensure that quarterly visual inspections of identified ACMs are carried out. The inspections must be carried out by trained and authorised staff and recorded on the Asbestos Condition Quarterly Inspection Monitoring Form. Where inaccessible ACMs have been identified then a quarterly visual inspection is not necessary. Where damaged ACMs have been identified then visual inspection should be avoided until repair or removal work is carried out (to avoid further disturbance of the ACMs). In these circumstances it will normally be advised that the area/room containing the ACMs is secured to prevent unauthorised access. Where ACMs are not inspected for either of the above reasons this must be recorded on the Asbestos Condition Quarterly Inspection Monitoring Form. If damaged asbestos is found, the steps detailed in ‘Actions in the event of release or exposure’ in the main Asbestos Management Plan must be followed. Training on how to carry out periodic visual inspections is included in the Asbestos Awareness training course for all persons involved in managing or monitoring asbestos. The Centre Manager must ensure that a documented risk assessment is in place for the monitoring of asbestos. 2.7. Food Hygiene Cleaning The kitchen areas do not get substantial use therefore it is imperative that they are cleaned before and after use. This includes: 1) Surfaces and floor swept.


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2) Clean and disinfect all surfaces and floor with hot water and appropriate cleaner. If there is not enough time to allow the area to dry naturally before use then the surfaces can be dried using disposable towels and the floor can be dried with clean cloths which are cleaned afterwards. Surfaces can be cleaned using a sanitiser product which cleans and disinfects at the same time. The bin must be emptied after kitchen use and no food is to be left in the fridge after its use by date. Personal Hygiene The person preparing food must be free from jewellery (apart from wedding ring if applicable) and watches and have all cuts covered with either a clean dressing or blue plaster. Outside clothes and shoes are to be changed to clean indoor ones. This clothing is to be put on prior to entering the kitchen. Hair should be tied back, covered or placed in a net. Hands should be washed regularly including every time you enter the kitchen. This should be done by filling the small sink with hot water and using the soap provided from the dispenser – dry using disposable hand towels. If using the Activate Room then the normal sink should be used. If you are ill this must be reported to the Centre Manager. If you are suffering from food poisoning it may be necessary to see a Doctor and you may not be able to return to the kitchen until your Doctor has given the all clear to do so. Cooking outside Simple cooking activities may be done outside as part of Bushcraft, camping or expeditioning activities. Where this is the case every effort should be made to protect cooking equipment and food from contamination. The procedures above should be followed as closely as possible. Food storage Dried goods, for Activate, are stored in the Activate Kitchen cupboard. Perishable foods can be stored in the fridge but if you are not aware of the next time the kitchen is to be used and for what purpose then these items should be thrown away. Raw meat and poultry should be stored on the lowest shelf. Never put hot food in the refrigerator. The fridge temperature should be between 1 and 4 degrees centigrade. The freezer temperature should be below -18 degrees centigrade. Food should never be re-frozen after it has thawed. Preparation


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Work flow – due to the size of the kitchen only a limited amount of jobs can be done at once therefore only take into the kitchen what you need. Raw food should be prepared on the work surface next to the oven or on a chopping board on the Activate kitchen work surface. Cooked food should be placed on the work surface next to the fridge. This same work surface can also then be used when cleaning pots etc after the food has been sent out for consumption. Knives, chopping boards, mops, buckets and cloths are colour coded to help prevent cross contamination. The temperature of cooked food should be checked prior to consumption and should be at least 63 degrees centigrade. Dishes are to be cleaned according to the double sink method. Washed in one sink then placed in the other for 30 seconds at a temperature of 82 degrees. When cleaning dishes in the Activate Room this is not possible so washing in a single sink is acceptable. Pests No animals are allowed in the kitchen. Regular inspections of the Centre are made to identify if any rodents are getting into the building if so pest control measures are implemented. No waste or spare food is to be left on site to help prevent rodents, insects and birds. Refer to CIEH book Food safety First Principles for any more information on food hygiene.


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Part 3. Other Centre Users

3.1 Public Access for Launch and Change During opening hours the Centre is open for members of the public to use their own equipment to access the River Soar. On arrival they must call in to Reception, pay the appropriate fees and sign the Launch and Change register that is kept in the Visitors Book. They are signing to say they understand that:

The fee pays for car parking, the use of changing rooms and showers and access

to the River Soar from LOPC.

The payment is for the designated person(s) only and no other person.

No other facilities are being hired, the launch is to access the River Soar and then

to disembark from the river to finish the activity.

LOPC holds no responsibility for them taking part in any activity on the river and

they do so at their own risk.

It is their responsibility to finish the activity and be finished on the premises before

the day’s closing time – to be confirmed at the office.

A copy of this form can be found in the appendix.

3.2 Visitors Visitors, contractors and people attending LOPC for meetings are regular occurrences. If the visitor will be unaccompanied at any point they must sign into the Visitor’s Book in reception and be given a Visitor’s badge. Staff are clearly briefed to challenge people that they do not recognise on site, especially if they are not wearing a Visitor’s badge. This is a vital aspect of our aim to safeguard children at all times, a simple phrase that staff can use is “excuse me, can I help you?” People who are on site for a legitimate purpose will not mind this challenge and will have a suitable response. People without a legitimate reason to be there will quickly be shown up and suitable steps can be taken to escort them to reception or off site. 3.3 Contractors Prior to commencing work all contractors are required to sign the authorisation register that is kept in the Visitors Book. They are signing to confirm that:

They and all their colleagues will sign in to the Visitors Book in Reception on arrival and sign out again prior to leaving.

They are aware of the evacuation procedure and the location of the fire assembly point.

They have been shown the asbestos survey and are aware of the impact asbestos containing materials will have on their work.

They will not deliberately disturb any asbestos containing materials.

They will inform the Centre Manager immediately if they disturb any asbestos


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containing materials.

They understand that there exists a very small legionellosis risk due to the nature of the water systems on site and are aware of the precautions they need to take.

Neither they nor their colleagues will smoke whilst on site unless in the designated smoking area.

They know who to contact if they require first aid or need to report an accident or incident.

They are aware of any additional significant hazards and risks in their work area.

They will inform the Centre Management of any hazards or risks that will arise from their work and their steps for managing them.

3.4 Room hire From time to time groups hire one of our rooms for meetings, training or classes. Each time (except in the case of regular classes when a briefing needs to be given to the activity leader only on the first week) the Duty Manager is responsible for ensuring that an adequate briefing is given to those attending. The briefing is to include:

Action to be taken if the need to evacuate the building arises and the location of the assembly point.

Location of toilet, changing and shower facilities.

LOPC smoking policy and designated smoking area.

Other groups using the Centre that have specific points of interest or potential impact on the booking.

Refreshment and catering arrangements.

Room security and opportunity to lock it when not in use, what to do with valuables.

Visual and audio aid requirements.

Wi-Fi code if necessary.

Any arrangements for their activity sessions.

Confirm timings and programme. In addition if the group are not taking part in an activity then each person present must sign in for fire safety purposes. 3.5 Clubs A variety of different Clubs make use of LOPC as a venue, they are required to maintain their own insurance and suitable operating guidelines for their activities. A signed Working Agreement is in place with each Club, copies are maintained by the Centre Manager. Current Clubs are:

PaddlePlus Canoe Club

Hotdoggers Scout Canoe Club

Lansdowne Dog Training Club

Redhill Revolvers Field Pistol Club

TS Cutlass Cadets


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Part 4. Emergency Action Plans Accidents and emergencies at the Centre First aid kits are kept in the first aid room, the kitchen, the Tower, the range container by the outside range and the school pick up bags. Additionally there are three small mobile first aid kits in dry bags for use on water activities and another for outreach activities. Instructors are permitted to use their own first aid kit where necessary. It is the Individual’s responsibility to ensure this kit is adequately stocked with in date resources. Individuals are welcome to replenish their kits from the LOPC stores. All LOPC first aid kits are checked for stock levels and expiry dates on a monthly basis. These checks are recorded in the first aid checks folder. Ice packs are kept in the freezer in the Activate kitchen, sleeves for them are kept in the First Aid Room. A stretcher is kept in the accessible toilet

Nearest Emergency ward; Leicester Royal Infirmary Nearest Doctor; Birstall Medical Centre, 4 Whiles Lane, Birstall, LE4 4EE,

Tel: (0116) 2675255 NHS 111 Service; 111 – for medical help fast that is not a 999 emergency


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In case of emergencies, staff at Leicester Outdoor Pursuits Centre must refer to their own First Aid training and follow this plan of action:

Ensure the safety of yourself and the participants.

Withdraw any faulty equipment and continue with the activity if appropriate.

Report any faulty equipment as soon as practical to a member of Centre Management.

If the incident was a near miss record the event on an “Incident Form” kept in the office and place in the Centre Manager’s tray.

Category 1; No physical harm to participants or Instructor, low level

First Aid (TLC). However, equipment might be damaged or the incident may be considered a near miss.


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Category 2; Minor injury requiring

First Aid kit to be used.


Administer First Aid.

Continue with the activity if the First Aider perceives this to be an appropriate course of

action. If not then ensure that the individual is returned to the Centre and supervised by a member of LOPC staff or visiting group leader. It is the First Aider’s responsibility to

inform visiting staff or parents of the incident.

Complete an “Incident Form” in the office and place in the Centre Manager’s tray. The person completing the form or, if appropriate, the Duty Manager must ensure a copy

of this form is offered to the group leader or parent.


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Safeguard casualty and administer First Aid.

Do not leave the casualty unattended.

If off site, contact the Centre and ask for transport to meet you.

Take the casualty to the nearest hospital (if they are under 18 years of age they must be accompanied by a LOPC member of staff or visiting group leader).

Ensure that the remainder of the group can safely return to the Centre Inform the Centre of the incident.

On return to the Centre discuss the incident with the Duty Manager and visiting leader.

Complete “Accident Form” and pass it to the Duty Manager as soon as possible. The person completing the form or, if appropriate, the Duty Manager must ensure a copy

of this form is offered to the group leader or parent.

Category 3; Precautionary visit to hospital. The injury may be serious but

not life threatening and the casualty could be assisted to a vehicle.


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Safeguard casualty and administer First Aid.

Do not leave the casualty unattended.

Use nearby assistance, mobile phone or radio to call for emergency services If necessary, send 3 competent members of the group for assistance, with written

instructions if possible.

Act on advice.

If the casualty is under 18 years of age they must be accompanied to the hospital by a LOPC member of staff or visiting group leader.

Contact the Centre to inform them of the situation, ask them to inform visiting leaders.

Complete “Accident Form” and hand it to the Duty Manager as soon as possible All facts pertaining to the incident need to be recorded along with witness statements

where appropriate.

As soon as possible inform a member of the Management Team of the incident. Who will in turn inform the Centre Manager if he is not on site.

Follow Leicester Outdoor Pursuits Centre’s Critical Incident plan. Any requests from the press for information should be answered with a polite reference to the Centre Manager.

Category 4; Major injury. The casualty

needs to go to hospital immediately.


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Part 5. Operating Procedures for ‘Land Based’ Activities

Activity;

LAND BASED ACTIVITIES

Procedures description: These procedures apply to all land based activities. Therefore they must be read in conjunction with the specific activity procedures. Refer to Specific Risk Assessments in relation to the activity Next Review Date; February 2017

Written by; Ed Sibson

Date written; Mar 2010 Reviewed: 2/2/2011, 21/3/2012, 17/5/2013, 6/2/2015, 12/2/2016

Guidance Ratios;

1:20 - Group size will vary according to the nature of the activity, the location and the requirements of the group involved. Non-qualified group leaders and volunteers must be included in this ratio.

Staff Qualifications and competence;

Where a NGB qualification is available, it is desired that the Instructor holds this qualification as an indication of competence.

It is the Instructor’s responsibility to ensure their qualifications, skills and knowledge are kept up to date.

Where an NGB qualification is not available or suitable, site-specific training and assessment is completed by a designated person.

In house Training and Assessment must be completed by all staff working with roped activities regardless of qualifications held.

Before independently running a session an Instructor must be signed off as competent by a designated person. This must be recorded on the Instructor competency sign off sheet.

All staff will undergo at least one full session observation for roped activities every year.

Planning and preparation;

Plan, run and control the activity in accordance with the operating procedures, risk assessments and in-house reference documents. Where elements are delegated to others LOPC Instructors must still retain overall control.

Choose activities, venues and resources suited to the needs of the group.

Ensure all planning is completed well in advance of the session.

The Duty Manager must be aware of all scheduled activities, both on and off site and informed of any changes to the planned activities.

Appropriate equipment and location checks following training guidelines must be carried out prior to the start of every session.

A safety brief according to NGB or site specific training and assessment must be carried out prior to the start of any activity. The briefing must include: the Instructor’s name; ask the group and leaders for medical details and current injuries; request that medication that may be required is easily available. All of which may affect the planning of the session.

LOPC staff must ensure clear and accurate briefing of the visiting group leader’s role throughout the activity.

Group Management;

Clothing must be suited to the activity, time of year and prevailing weather conditions.

Participants must be warned of the risks of wearing jewellery and asked to remove items.

Removal is not optional for under 18s.

Participants with long hair must tie it back or up.

Appropriate choice of footwear and clothing is essential.

Participants wearing glasses ought to have them secure around their head.

Equipment appropriate to the activity, group and prevailing and forecast weather conditions must be carried for off-site activities.

Instructors must have knowledge of the whereabouts of every member of the group whilst in their care.


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Safety and emergency procedures;

Please refer to LOPC’s Emergency Action Plan.

Land based activities are normally conducted 12 months of the year, in a variety of weather conditions.

In adverse weather, such as strong wind, extreme cold or lightning, advice should be sought from the Duty Manager as to the suitability of the session.

In extreme conditions, it is important to ensure that participants are suitably dressed.

When venturing off-site, appropriate escape procedures must be in place and arrival and departure times logged with the Duty Manager or member of the Management Team.

Conclusion;

Any damaged equipment must be taken out of service, logged on the whiteboard in the office and the relevant member of staff notified as soon as possible so it cannot be used by mistake

Equipment must be left ready for the next session unless no longer being used.


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Activity;

ABSEILING Procedures description: These procedures apply to Abseiling activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessment 4.1 Next Review Date; February 2017


Date written; Mar 2010 Reviewed: 2/2/2011, 21/3/2012, 17/5/2013, 6/2/2015, 12/2/2016

Reference Documents; Climbing Wall Award (CWA-01), Single Pitch Award (SPA-01) and In House Abseiling Training and Assessment (IHA-02).

Guidance Ratio; 1:12 – can be managed with 6 at the top of the tower and 6 on the ground if not enough safety lines are available.


The Centre must employ a MT Single Pitch Award (SPA) holder, who will take a supervisory view of abseiling activities. This will be backed up by advice from the Technical Advisor who will hold the Mountain Instructor Award (MIA) or higher.

An Instructor in charge of an abseiling session must hold a minimum of In House Training and Assessment.


All group equipment used must be from the Centre stores. Instructors are permitted to use their own climbing harness and helmet, if the Internal Technical Advisor has approved it.

The tower must be set up following the procedures highlighted in the training and assessment (ref. document; IHA-02).

Group Management;

All Abseiling activities must be run in accordance with the training and assessment course (ref. document; IHA-02).

Helmets must be worn at all times by participants and the Instructor when inside the wooden fenced high ropes area.

Participants must be made aware of what is happening above them and how to react if the warning “below” is called.

Harnesses and helmets must be fitted correctly and checked by the Instructor prior to the start of the abseiling activity and monitored throughout the session.

Participants should access the top of the tower by the internal steps (Ref: Climbing Procedures).

A Safety line must be attached to participants at all times whilst on the top of the tower.

Instructors must ensure personal safety at all times by attaching themselves to a safety line whilst on top of the tower.

A Maximum of twenty participants may be on top of the tower at any time, with an Instructor.

Whilst ascending the stairs Instructors must attach equipment so that it is secure and will not cause the Instructor to lose their footing or hand holds.

Participants that are abseiling must be guided over the edge by the Instructor.

Racing up and down the tower is not permitted.

The Instructor must tail the rope to control the descent speed.

Speed lowering is not permitted.

No scarves or loose clothing that could be caught in the descender to be worn on session.

Hair must be tied back and pockets emptied prior to starting the activity.

Participants must be made aware of the entrapment issues that can happen on descent.

Abseil setup must be releasable to enable lowering in emergencies.

Closed toe footwear must be worn and adequately secured.

Staff must remain vigilant to participants misusing equipment including detaching themselves from safety lines.

Conclusion;

If any of the abseiling sites are damaged then this must be reported to the Duty Manager as


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soon as possible.

The abseiling tower must be de-rigged at the end of the day, taking down all ropes and metalwork.

If the site is left unsupervised during lunchtime or break time then the Tower door and the gate must be locked.

Other matters related to this activity;

When conducting a demonstration at the bottom of the tower a prussik must be used unless the Instructor is sitting on the ground.

Instructors must be aware that they are operating an activity where students may be concerned by a fear of heights, which may affect their ability to act predictably/rationally.

Warm ups with stretches and trust exercises to ensure physical and mental wellbeing are very helpful.


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Activity;

AIR RIFLE SHOOTING

Procedures description: These procedures apply to Air Rifle Shooting activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessment 4.2 Next Review Date; February 2017


Date written; Mar 2010 Reviewed; 2/2/2011, 21/3/2012, 17/5/2013, 6/2/2015, 12/2/2016

Reference Documents; National Small-bore Rifle Association Youth Proficiency Scheme Tutor Training Manual (8th edition) (AR-01)

Guidance Ratio; 1:12


The Technical Advisor must seek advice and training from the National Small-Bore Rifle Association.

An Instructor in charge of the session must hold a minimum of the NSRA Diploma as a measure of competence.


LOPC will provide all participants with appropriate (necessary) equipment from Centre stores. Participants may use their own equipment if approved by the Instructor in charge of the session.

Air Rifles exceeding 12 ft/lb may not be used on LOPC ranges.

When the activity takes place indoors goggles must be worn by all occupants of the room.

When the activity takes place outdoors goggles must be worn by anyone on the path or in front.

Instructors should be aware of the need to give assistance to certain members of the group in loading the rifle.

Before use, the range should be checked for compliance with the reference document AR-01.

If the session is outside the Instructor must ensure they have the keys for the range container with them.

Group Management;

All Air Rifle activities must be run in accordance with NSRA guidance and training (ref. document; AR-01).

The Instructor is responsible for ensuring that the range area is marked clearly.

A red flag is raised to do this for the outdoor range.

Chairs should be used for the watching group to help the control element.

No more than four participants per Instructor should be shooting at anytime.

Along with the Instructor these and other suitable and approved people are the only people allowed in front of the waiting line.

Air Rifles can be conducted indoors or outdoors, when the weather allows.

When conducted indoors the A frame door must be locked and a warning sign displayed on the door.

Air Rifle equipment must not be left unsupervised at any time.

Conclusion;

The red flag must be lowered at the end of a session.

Air Rifle equipment must be secured away between sessions and returned to the store at the end of each day. The rifles must be secured in the rifle rack and all doors must be locked.

All participants must be advised to wash their hands at the end of each session.


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Activity;

ARCHERY Procedures description: These procedures apply to Archery activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessment 4.2 Next Review Date; February 2017



Reference Documents; Grand National Archery Society – Training Manual 9th edition (A-01)



The Technical Advisor must seek advice and training from Archery GB.

An Instructor in charge of the session for Archery must hold a minimum of the Archery GB Archery Leader Award as a measure of competence.


All equipment used must be from Leicester Outdoor Pursuits Centre stores. Participants must use a bow of the appropriate poundage, which must be fitted with arrow rests and be in good working order.

LOPC will provide all participants with appropriate (necessary) equipment from Centre stores. Participants may use their own equipment if approved by the Instructor in charge of the session.

Compound bows may not be used on LOPC ranges.

If indoors ensure netting is sufficiently overlapping and covering the windows.

Group Management;

All Archery activities must be run in accordance with Archery GB guidance and training (ref. document; A-01).

Long sleeves should be worn by all participants.

Arm guards should be offered and their use advised.

The Instructor is responsible for ensuring that the range area is marked clearly.

A red flag is raised to do this for the outdoor range.

No more than four participants per Instructor should be shooting at anytime.

Along with the Instructor these and other suitable and approved people are the only people allowed in front of the waiting line.

Chairs should be used for the watching group to help the control element.

Archery can be conducted indoors or outdoors, when the weather allows.

When conducted indoors at LOPC the A frame door must be locked and a warning sign displayed on the door.

Archery equipment must not be left unsupervised at any time.

Conclusion;

The red flag must be lowered at the end of a session.

Archery equipment must be secured between sessions and returned to the store at the end of each day. The door must be kept locked.


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Activity;

BUSHCRAFT Procedures description: These procedures apply to Bushcraft activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessments 4.3, 4.13, 4.14, 4.15 & 4.37 Next Review Date; February 2017



Reference Documents: LOPC Bushcraft Reference Manual (IHB-01), Shelter Frames and Campfire Furnishings (SFCF-01), Woodland Survival Crafts Friction Fire Lighting Bow Drill Kit (FFL-01)



An Instructor in charge of the session must have been assessed by a member of senior staff as being competent in working with groups in the outdoors and have a clear understanding of the structure and purpose of Bushcraft sessions.

Bushcraft off-site will be assessed by the Centre Manager with advice sought from the Technical Advisor. Appropriate NGB qualified and / or experienced staff will be approved to teach such sessions.

To use blades with a group, Staff must be qualified and / or suitably experienced before being trained and assessed by the Technical Advisor.


Suitable group and personal safety equipment must be in place, as advised by the Technical Advisor.

If blades are to be used a First Aid kit must be at hand.

If fires are to be lit water must be at hand.

The area to be used must be thoroughly checked for hazards before the session begins.

The Instructor must carry a mobile phone when off-site, the number of which must be recorded on the offsite board.

A specific safety briefing must take place at the start of each section of the session.

Equipment will only be issued once the instructor has carried out a full safety briefing.

Group Management;

During the briefing participants must be briefed on the correct use of equipment and the danger associated with misuse of such equipment. Where applicable the “STOP” command should be introduced and expectations set.

Instructors must supervise the group to: ensure appropriate manual handling techniques are used; trees are not climbed; heavy items are not at risk of falling; the ground is suitable for the activity.

Blades are only allowed to be used under direct supervision of the Instructor.

Conclusion;

Any damaged or misused equipment must be reported to the Duty Manager.

Any fuel, blades or firelighters must be secured between sessions and locked in the fuel store or Bushcraft cupboard at the end of each day.


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Activity;

CLIMBING: Outside and Inside

Procedures description: These procedures apply to Climbing activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessments 4.1, 4.5, 4.34, 4.52 & 4.55 Next Review Date; February 2017



Reference Documents; Climbing Wall Award (CWA-01), Single Pitch Award (SPA-01) and In House Climbing Training and Assessment (IHC-02).



The Centre must employ a MT Single Pitch Award (SPA) holder, who will take a supervisory view of Climbing activities. This will be backed up by advice from the Technical Advisor who will hold the Mountain Instructor Award (MIA) or higher.

An Instructor in charge of an outside or inside Climbing session must have had In House Training and Assessment.



Participants may use their own helmets and / or harnesses once an LOPC instructor who holds SPA or higher has checked them for suitability.

The climbs must be set up following the procedures highlighted in the training and assessment (ref. document; IHC-02).

Instructors must ensure personal safety at all times by attaching themselves to a safety line whilst on top of the Tower.

Whilst ascending the stairs Instructors must attach equipment so that it is secure and will not cause the Instructor to lose their footing or hand holds.

Group Management;

All Climbing activities must be run in accordance with the training and assessment course (ref. document; IHC-02).

All belay systems to include ground anchors and belayer attached. Only recognised belay systems to be used in line with training and the high ropes manual. The only exception to this is for NICAS courses and the LOPC Climbing Club.

Helmets must be worn at all times by participants and the Instructor when inside the wooden fenced high ropes area or the area of the indoor wall. When Bouldering, helmets are worn at the discretion of the Instructor.

Harnesses and helmets must be fitted correctly and checked by the Instructor prior to the start of the Climbing activity and monitored throughout the session.

Only Climbing Instructors are permitted to access the top of the outside tower and must only ascend via the internal stairs.

Participants must be briefed to stop when their hands reach the top climbing hold.

Racing up and down the tower is not permitted

Speed lowering is not permitted.

For Instructors who do not hold the CWA, SPA or higher, tailing the rope on descents must be done by the Instructor. The Technical Advisor will consider variations on this.

No scarves or loose clothing to be worn on session.



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Conclusion;

If any of the climbing sites are damaged then this must be reported to the Duty Manager as soon as possible.

The tower and indoor wall must be de-rigged at the end of the day, taking down all ropes and metalwork and replacing tarpaulin covers.

When not in use the indoor wall must be covered by the green tarpaulin.




Warm ups with dynamic stretches and trust exercises to ensure physical and mental wellbeing are very helpful.


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Activity; FENCING

Procedures description: These procedures apply to Fencing activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessment 4.4 Next Review Date; February 2017



Reference Documents; Fencing Activity Leaders Scheme version 12 February 2011 (F-02)



The Technical Advisor must seek advice and training from England Fencing.

An Instructor in charge of the session for Fencing must hold a minimum of the England Fencing, Fencing Activity Leader as a measure of competence.


All equipment used must be from Leicester Outdoor Pursuits Centre stores. Participants must wear appropriately sized protective equipment.

Ensure a source of cold drinks are available should participants require.

If necessary ventilate room by opening doors to avoid over-heating.

If outdoors ground area must be free from hazards

If indoors floor must be dry and remain dry at all times.

Group Management;

All Fencing activities must be run in accordance with England Fencing guidance and training (ref. document; F-01).

A suitable warm up must be completed before fencing begins.

The Instructor is responsible for ensuring that the activity area is marked clearly.

A safety area should be clearly marked out for spectators.

Chairs should be taken outside for the watching group to help the control element.

When using metal foils all participants must wear Fencing jackets, full length trousers, gloves, enclosed footwear and, if appropriate, chest protectors (female only) at all times whilst in the activity area.

When any foils are in hand all participants and Instructors must wear masks.

All metal foils must have rubber tips fitted when in use. If rubber tips get dislodged fencing must cease immediately until the tip is re-fitted.

Plastic foils must be used if any participants are under 8 years old.

Fencing can be conducted indoors or outdoors, when the weather allows.

When conducted indoors the A frame door must be locked and a warning sign placed on the door.

Fencing equipment must not be left unsupervised at any time.

Participant’s condition should be monitored in warm weather and breaks taken as appropriate.

Conclusion;

Signs, flags and notices must be returned at the end of a session.

Fencing equipment must be secured between sessions and returned to the store at the end of each day. The door must be locked.


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Activity;

GEOCACHING Procedures description: These procedures apply to Geocaching activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessment: 4.57 Next Review Date; February 2017

Written by; Steven Drake

Date written; Feb 2014 Reviewed: 6/2/2015, 12/2/2016

Reference Documents;

Guidance Ratios; 1:20


The Centre must employ a Senior Instructor or higher who has experience of organising Geocaching. This person will take a supervisory view of Geocaching.

An Instructor in charge of the session must have attended LOPC in house training for Geocaching.

An Instructor in charge of the session must have been assessed by the Technical Advisor and/or a senior member of staff as being competent in working with groups in the outdoors and have a clear understanding of the structure and purpose of the sessions.

An Instructor that is signed off for Orienteering and has completed the LOPC in house training for Geocaching can run Geocaching sessions without an additional sign off.


Suitable safety equipment must be in place, as advised by the Technical Advisor.

The area to be used must be thoroughly checked for hazards before the session begins.

A briefing must take place at the start of the session.

Group Management;

During the briefing participants must be briefed on: the correct use of equipment and the danger associated with misuse of such equipment; out of bounds areas; hazardous areas from the point of view of slips, trips or falls.

Instructors must supervise the group to: ensure trees are not climbed; heavy items are not at risk of falling; the ground is suitable for the activity.

Conclusion:

Advise participants to wash their hands after activity.

Any damaged or misused equipment must be reported to the Duty Manager.

Ensure that batteries are put on to charge where necessary.


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Activity;

HIGH ROPES Procedures description: These procedures apply to all Roped activities with the exception of Climbing and Abseiling. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessments 4.1& 4.33 Next Review Date; February 2017



Reference Documents; In House High Ropes Training and Assessment (IHHR- 02)

Guidance Ratio; 1:12, Aerial Trekking and the Zip Wire will run at 2:10 on most occasions


The Centre must employ a MT Single Pitch Award (SPA) holder. This person will take a supervisory view of High Ropes activities, providing they have also been trained and assessed as being competent by the Technical Advisor for the Leicester Outdoor Pursuits Centre High Ropes Course. The Technical Advisor will hold the Mountain Instructor Award (MIA) or higher.

An Instructor in charge of a High Ropes session must hold a minimum of In House training and Assessment.



The High Ropes course must be set up following the procedures highlighted in the training and assessment (ref. document; IHHR-02).

Group Management;

All High ropes activities must be run in accordance with the training and assessment course (ref. document; IHHR-02).

Helmets must be worn at all times by participants and the Instructor when inside the wooden fenced high ropes area.

Harnesses and helmets must be fitted correctly and checked by the Instructor prior to the start of the High Ropes activity and monitored throughout the session.

All belay systems to include ground anchors and belayer attached. Only recognised belay systems to be used in line with training and IHHR-02.

Participants should access the top of the tower by the internal stairs (Ref: Climbing Procedures).

A Safety line must be attached to participants at all times whilst on the top of the Tower.

Instructors must ensure personal safety at all times by attaching themselves to a safety line whilst on top of the Tower.

A Maximum of twenty participants may be on top of the Tower at any time, with an Instructor.

Whilst ascending the Stairs Instructors must attach equipment so that it is secure and will not cause the Instructor to lose their footing or hand holds.

For Instructors who do not hold the CWA, SPA or higher, tailing the rope on descents must be done by the Instructor. The Technical Advisor will consider variations on this.

Racing up and down the High Ropes is not permitted.

Participants hair must be tied back to avoid entrapment.

No scarves or loose clothing that could get caught to be worn on session.


Crate Stacking

Ground anchors for belaying to be well away from the area of collapse if possible.

Instructor to influence the design of the tower to help prevent tower from falling in the direction of other participants.

Instructor to make all people around the area aware of falling crates.

Landing area to be cleared of crates before lowering participants.


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Manual handling of crates to be supervised by Instructor. Inclined Beam

Powerfan post only to be in place if Powerfan is running.

Hoist chain must either be removed or secured out of the way during the activity. Jacob’s Ladder

Warn group not to touch the cables dues to splinters or cuts.

Participants can use a scrap rope to help them ascend, this must only be used as a single line and not tied into a loop.

Use clear communication to guide participants past logs when lowering. Zipline

Participants advised to keep their hands on the rope, away from the RIG, should they wish to hold on to something.

Participants must step off the platform not jump off.

Before releasing participant the Instructor must keep the safety line attached until the ground Instructor has signalled it is safe to release.

Before releasing Instructor must make sure the RIG is locked off appropriately in line with training.

Before releasing the Instructor must make sure the participant knows what is required of them when they finish their turn.

Ground Instructor only to signal next participant when the Zipline is free from any obstruction.

The ground Instructor must make sure they have good grip of the rope before the participant operates the RIG.

Powerfan

Staff must be aware there is a maximum weight of 16 stone for this activity and must be vigilant to prevent this limit being exceeded.

Staff to carry out pre-use checks in line with training

Landing area is clearly marked out using the appropriate rope and mat to cushion the wall should anyone fall back.

Instructor to explain participants must: walk to the edge of the platform slowly, allow the cable to pull in tight, step clear off the platform (not jump), not to hold the Powerfan attachment and to try and land with both feet together.

If participant is using a sitting start then ensure their back and hands are clear of the platform.

Instructor to make sure landing area is clear before allowing participant to step off.

Conclusion;

If there is sign of damage on the High Ropes course then this must be reported to the Duty Manager as soon as possible.

The high ropes must be de-rigged at the end of the day, taking down all ropes and metalwork, including: tracers lines tied up out of reach, ladders removed and stored away, bottom two rungs of Jacob’s Ladder removed and stored away, Inclined Beam raised to elevated position and crates locked away in compound.






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Activity;

ORIENTEERING Procedures description: These procedures apply to Orienteering activities. They must be read in conjunction with the generic land based procedures. Refer to Risk Assessment 4.6, 4.7 & 4.23 Next Review Date; February 2017



Reference Documents: OB1 Briefing sheet, BOF Coach L1 Assessment, Teaching Orienteering parts 1 & 2.



The Centre must employ a member of staff who is experienced in the delivery of Orienteering and has attended a BOF Level 1 training course who will take a supervisory view of Orienteering activities at the Centre.

An Instructor in charge of the session must have attended LOPC in house training for Orienteering.

An Instructor in charge of the session must have been assessed by the Technical Advisor and / or a senior member of staff as being competent in working with groups in the outdoors and have a clear understanding of the structure and purpose of Orienteering sessions.

An Instructor that is signed off for Geocaching and has completed the LOPC in house training for Orienteering can run Orienteering sessions without an additional sign off.

Orienteering off-site will be assessed by the Centre Manager with advice sought from the Technical Advisor. Appropriate NGB qualified and / or experienced staff will be approved to deliver such sessions.


When Orienteering off-site suitable safety equipment must be carried, as advised by the Technical Advisor.

The Instructor must carry a mobile phone when Orienteering off-site, the number of which must be recorded on the offsite board.

A briefing following the document OB1 must take place at the start of the session.

Group sizes should be decided by the Instructor based on the age and experience of the group and the prevailing conditions.

Group Management;

During the briefing participants must be warned of the river, car park, archery and rifle sessions and out of bounds areas (ref. document; OB1).

If working remotely from the Instructor a suitable recall system must be in place.

Participants under 8 years old must work in a minimum of pairs when working independently.

Conclusion;

Damaged orienteering posts must be reported to the Duty Manager as soon as possible.


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Activity;

SLACKLINING Procedures description: These procedures apply to Slacklining activities. They must be read in conjunction with the generic land based procedures.

Refer to Risk Assessment 4.32

Next Review Date; February 2017

Written by; Chris Murnin

Date written; Jan 13 Reviewed; 17/5/2013, 6/2/2015, 12/2/2016

Reference Documents: LOPC Slacklining instruction manual (Appendix 3.20)



The Centre must employ a Senior Instructor or higher who has experience of organising Slacklining activities. This person will take a supervisory view of Slacklining activities.

An Instructor using the slackline equipment must have received in house training.

Planning and preparation:

The Tower stay attachment is checked weekly as part of the High Ropes Course checks. Any issue found with this attachment should be reported to Centre Management and a decision as to whether it is safe to be used as an anchor must be made by the Centre Management.

The Slackline equipment must only be set up as shown in training. At no point must any mechanical aid other than the supplied ratchet be used to tension the Slackline.

The Slackline should be set to no higher than the participant’s knee height.

The ground must be checked prior to use for any obstacles which may cause harm if stood or fallen on.

Group Management;

The group must be shown the correct way to mount and dismount the Slackline. Stepping off rather than falling off is to be encouraged.

Initial use of spotters is to be encouraged, whilst participants are getting used to the Slackline.

Only one person is allowed on each Slackline at a time.

Instructors to be aware that when the Slackline is used during other activities, participants must work in pairs to prevent injury.


Instructors must be aware that other people can access the High Ropes area and potentially use the equipment; all care must be taken to prevent this from happening without supervision of an Instructor.



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Activity;

TEAM BUILDING, PIONEERING, NIGHTLINE, TEAM GAMES AND ENVIRONMENTAL SESSIONS

Procedures description: These procedures apply to Team Building, Pioneering, Nightline, Team Games and Environmental activities. They must be read in conjunction with the generic land based procedures.

Refer to Risk Assessments 4.7, 4.33, 4.42, 4.43, 4.44 & 4.45

Next Review Date; February 2017 Written by; Ed Sibson


Reference Documents: LOPC Team Building Reference Manual (TB – 01)



The Centre must employ a Senior Instructor or higher who has experience of organising Team Building and Environmental activities. This person will take a supervisory view of Team Building, Pioneering, Nightline, Team Games and Environmental activities.


Bank based river studies must only be conducted with the agreement of the Duty Manager.


Team Building activities must be setup and conducted in line with the LOPC Team Building Reference Manual (TB – 01).

Group Management;

The Instructor must give clear guidance on spotting techniques and correct techniques for lifting.

It is the responsibility of the Instructor to decide if helmets are to be worn.

Participants must not stand on top of the Wall.

The Equilibrium beam must only be accessed from the low end.


Warm ups, stretches and trust exercises to ensure physical and mental wellbeing are very helpful.


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Activity;

TREBUCHET BUILDING

Procedures description: These procedures apply to Trebuchet Building. They must be read in conjunction with the generic land based procedures.

Refer to Risk Assessment 4.29



Date written; Jun 2011 Reviewed; 21/3/2012, 17/5/2013, 6/2/2015, 12/2/2016

Reference Documents: Trebuchet Building guidance notes



The Centre must employ a Senior Instructor or higher who has experience of organising Team Building activities. This person will take a supervisory view of Trebuchet Building.



Place the materials on a flat area; consider the area that you will be firing into, as this area needs to be clear of potential hazards; including any public or unauthorised persons.

Instructors must ensure there is a systematic approach to the build, reducing the risk of injury.

Instructors must guide the group with the build and ensure the Trebuchet is built correctly.

Instructors must read the guidance notes to the build and understand the reasons behind the timeline of the build (the guidance notes must be read in conjunction with these operating procedures and the risk assessments).

Group Management;

It is the responsibility of the Instructor to decide if helmets are to be worn.

Some pieces of equipment are heavy, safe manual handling techniques must be included in the briefing and used at all times.

The wooden parts carry a risk of splinters, this risk must be explained to participants before the activity begins.

The ballast box must not be weighted until the Instructor is completely confident the Trebuchet is built in the correct manner; with all wing nuts tightened and a final check has been given by the Instructor.

Once the ballast box is weighted the area directly behind and in front of the Trebuchet must remain clear.

When loading the trigger arm, the Instructor must stand to the side of the Trebuchet and when loading the trigger must do so in such a way that keeps the Instructor away from the release line of the Trebuchet arm.

All participants (including Instructor) must keep clear of the swing of the arm once the trigger is in place.

The rope must only be removed from the safety ropeman once the sling pouch is in place and the Trebuchet is ready to be fired and all members of the group are in a safe position.

The pin release rope must only be handed to the group to fire the Trebuchet once everyone (including the Instructor) is clear.


Consider overhead cables and the area used for firing.

If firing objects at group members, consider the impact force of such an object and the injury that may or may not occur. All new objects fired must firstly be risk assessed and authorised by a competent member of staff.


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Activity;

WALKING TRIPS Procedures description: These procedures apply to walking activities. They must be read in conjunction with the generic land based procedures and the expedition procedures if applicable. Refer to Risk Assessment 4.8 & 4.23 Next Review Date; February 2017



Reference Documents: MLTE Walking Group Leader Handbook (W-01)

Guidance Ratio; 1:16, groups of over 10 should be accompanied by another responsible person.


The Centre must employ a member of staff who holds at least the MT Walking Group Leader qualification as an indication of competence, who will take a supervisory view of Walking activities at the Centre.

The Instructor in charge must be working on that day in the vicinity of those groups for which they are responsible.

Instructors in charge must hold a qualification appropriate for the terrain and conditions of the route. This could be Basic Expedition Leader, Walking Group Leader or Mountain Leader.

Instructors in charge must only operate in terrain and conditions covered by their qualification.

An Instructor in charge of the walk must have been assessed by the Technical Advisor and / or a senior member of staff as being competent in working with groups offsite and in the outdoors, have a clear understanding of the structure and purpose of the walk and be competent in terms of map reading and group management skills in the outdoors.


Appropriate clothing and footwear must be worn by all participants, according to the weather conditions.

Appropriate equipment checks must be carried out prior to departure and emergency kit carried.

For all walks away from Leicester Outdoor Pursuits Centre a suitable contact system must be in place; Walkie talkies and / or mobile phones must be carried at all times. Phone numbers must be recorded on the offsite board.

Consideration should be given to issuing whistles which may be useful for communication purposes.

The Instructor must carry appropriate safety equipment when venturing off site, as advised by the Centre Manager and / or the Technical Advisor.

The route chosen must be appropriate for the group.

Instructor must check and prepare themselves and the group for the expected weather conditions for the duration of the walk.

Instructor must check that the group has appropriate food and drink for the duration of the walk.

Appropriate medication must be carried by participants.


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Group Management;

Instructors must closely supervise participants near hazardous areas i.e. roads and water areas. When crossing roads recognised crossings must be used where available.

When remotely supervising a group, suitable control measures must be put in place i.e. checkpoints and mobile phones for participants and staff.

Ensure participants stay together as a group and (unless remotely supervising) in line of sight of Instructor.

Ensure participants respect wildlife, understand the dangers they can pose and how best to deal with them.

In the event of aggressive behaviour from a member of the public try to: Remove the group from the vicinity of the threat. Remain in a visible public location. Contact the Centre or alternative transport means. If necessary call the police.


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Part 6. Operating Procedures for ‘Water Based’ Activities

Activity;

WATER BASED ACTIVITIES

Procedures description: These procedures apply to all Water based activities. Therefore they must be read in conjunction with specific activity procedures. Refer to Specific Risk Assessments in relation to the activity. Next Review Date; February 2017


Date written; Apr 2010 Reviewed; 2/2/2011, 21/3/2012, 17/5/2013, 6/2/2015, 12/2/2016

Guidance Ratios;

Group size may vary according to the nature of the activity, the location and the requirements of the group involved. Non-qualified group leaders and volunteers must be included in this ratio. Numbers within the group may also increase depending on the availability of appropriately qualified assistants; this will be considered on a daily basis with approval being given by the Duty Manager with guidance taken from the BC terms of reference (TRD – 02).


Where a NGB qualification is available the Instructor must hold this qualification and be current and up to date as an indication of competence.

It is the Instructor’s responsibility to ensure their qualifications, skills and knowledge are kept up to date.

Before independently running a session an Instructor must be signed off as competent by a designated person. This must be recorded on the Instructor’s competency sign off sheet.

Where an NGB qualification is not available, site-specific training and assessment is completed by the Technical Advisor or another as approved by the Centre Manager.

All staff will undergo at least one full session observation for water activities every year.

Instructors must operate within the remit of their qualification at all times.


The water quality of the river should be measured weekly to check conditions of the river. If there are irregularities advice should be sought from the Duty Manager to decide what precautions to take. The Environment Agency can be consulted for further advice.

LOPC staff responsibilities; To plan, run and control the activity. Where elements are delegated to others LOPC

Instructors must still retain overall control. To choose activities, venues and resources suited to the needs and ability of the group. To ensure all planning is completed well in advance of the session. To gather as much information as possible regarding the group and give consideration

to the likelihood of participants paddling off. To keep the Duty Manager informed of all arrangements, especially when venturing off-

site. To familiarise themselves with site specific hazards. To ensure adequate first aid kit, group kit and spare clothing is carried.

A safety brief according to NGB or site specific training and assessment must be carried out prior to the start of any activity. The briefing must include, as appropriate: Canal boats, capsize drill, staying as a group and river litter. The briefing must also include: the Instructor’s name; ask the group and leaders for medical details and current injuries; request that medication that may be required is easily available. All of which may affect the planning of the session.

The ability to swim is not essential given that all participants are wearing buoyancy aids, are under close supervision and adequate rescue and back up facilities are available.

LOPC staff must ensure clear and accurate briefing of the visiting group leader’s role throughout the activity.

Appropriate equipment checks following training must be carried out prior to the start of every session.


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The Centre receives flood warnings on the River Soar from the Environment Agency; if staff are concerned then they can contact the emergency number available to them.

Instructors should check the condition of the river and if necessary discuss with the Duty Manager before each session to decide whether it is appropriate for them or the group to use it.

Group Management;

Clothing and choice of activity within the session must be suited to the activity, time of year and prevailing weather conditions, Instructors must check this before going afloat.

All participants, including Instructors, must have appropriate footwear on at all times and ensure it does not come off when in the water.

Participants must be warned of the risks of wearing jewellery and asked to remove items.

Removal is not optional for under 18s.

Participants with long hair should tie it back or up.

Participants wearing glasses ought to have them secure around their head.

A buoyancy aid (meeting appropriate CE safety standards) correctly fitted must be worn at all times by a person on or near the water.

It is the responsibility of the Instructor to decide whether helmets are necessary except when using weirs or moderate water when helmets are compulsory.

For Canoe and Kayak sessions on flat water, in very close proximity to the launch point (within line of sight of the office windows), it is sufficient for the Instructor to have available a towing system and First Aid kit. For sessions that involve a journeying aspect then this must be supplemented with equipment appropriate to the activity, group and prevailing weather conditions and distance away from the start / finish.

Instructors must be aware of other river users at all times and manage the group accordingly.

During cold conditions and immediately after high river levels the risk of capsize must be minimised as much as possible.

Away from LOPC (not within line of sight of the office windows), a suitable contact system must be in place, Walkie Talkie and / or mobile phones.

Instructors should use recognised principles of CLAP for group management.

LOPC Lock Procedures must be followed when using locks – see “Using Belgrave Lock” on page 61.

Instructors must have knowledge of the whereabouts of every member of the group whilst in their care.

During remote supervision Instructors must ensure that the group are capable of looking after each other and are contactable in case of emergency.

Instructor must be aware of areas for potential bottlenecks and sharp bends with little line of sight and must manage the groups accordingly to safely pass these places.

Safety and emergency procedures:

Please refer to LOPC Emergency Action Plan.

Instructors must choose a suitable craft to be able to keep up with the group and effect rescues.

Participants must be shown safe manual handling principles for lifting and emptying boats.

All participants must be encouraged to cover open cuts with a waterproof dressing and afterwards to clean well with soap and apply a fresh dressing.

All participants must be advised to wash hands after the activity and if they have fallen into the water to shower as soon afterwards as practical.

In adverse weather, such as strong wind, fast river flow, extreme cold or lightning, advice should be sought from a member of the Management Team as to the suitability of the session.

All equipment is checked thoroughly every 12 months and inspected for suitability before each use.

Debris causing a hazard must be reported to the Management Team or Duty Manager who can report it to the relevant authority.


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Conclusion;

Any damaged equipment must be taken out of service, logged on the whiteboard in the office and the relevant member of staff notified as soon as possible so it cannot be used by mistake

Equipment must be left ready for the next session unless no longer being used.


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Activity;

BELL BOATING Procedures description: These procedures apply to Bell Boating activities. They must be read in conjunction with the generic water based procedures. Refer to Risk Assessment 4.9, 4.21 & 4.35 Next Review Date; February 2017



Reference Documents; BC Bell Boat Helm Award Document (BBH – 01), BCU Terms of Reference Document (TRD – 02), Canoe England website (www.canoe-england.org.uk), LOPC Lock Procedures



The Centre must employ a BC Level Three Coach who will take a supervisory view of Bell Boating activities including choice of venues and their suitability.

An Instructor in charge of the Bell Boat must hold a minimum of BC Bell Boat Helm or BC Level 2 Coach.


Instructors are permitted to use their own equipment; however some safety equipment is available from the Centre’s stores.

A throwline, first aid kit and mobile phone must be carried by the Instructor at all times.

Group Management;

All Bell Boating activities must be run in accordance with guidance and training from BC (ref. documents; BBH – 01, TRD – 02).

A safety brief e.g. signals and actions in cases of accidents / emergencies in line with BC guidance and in-house training must be carried out prior to the start of any activity.

The Instructor must check participants’ clothing is appropriate before going afloat.

All participants must wear appropriate safety equipment and it must be monitored during the session.

Equipment pertaining to the location, group and weather conditions must be carried by the group in line with recommendations from BC.

In cold conditions the session delivery must limit the possibilities for the participants to get wet.

Instructors must not be responsible for any other craft.


When Bell Boating after dusk, a torch should be carried by the Instructor.

Due to limited manoeuvrability other river users and river obstacles must be avoided.

New obstacles must be reported to the Management Team.

Bell Boats must not be taken over weirs or seal launched.

http://www.canoe-england.org.uk/


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Activity;

CANOEING AND KAYAKING

Procedures description: These procedures apply to Canoeing and Kayaking activities. They must be read in conjunction with the generic water based procedures. Refer to Risk Assessment 4.9, 4.18, 4.21, 4.24 & 4.35 Next Review Date; March 2017



Reference Documents; BC Bell Boat Helm Award Syllabus (BBH – 01), BC Terms of Reference Document (TRD – 02), Canoe England website (www.canoe-england.org.uk), LOPC Lock Procedures

Guidance Ratio;

Flat water: Kayak 1:10, Canoe 1:12 (tandem), 1:6 (solo)

On Grade 2 to 3 water: Kayak 1:6, Canoe 1:6

On Grade 4+ water: Kayak 1:4, Canoe 1:4


The Centre must employ a BC Level Three Kayak or Canoe Coach who will take a supervisory view of Kayaking and Canoeing activities including choice of venues and their suitability.

An Instructor in charge of the session must hold a minimum of BC Level 2 Coach.

Under the old scheme an Instructor who holds a minimum of Level 2 Coach Kayak with 2 star Canoe can run sessions in kayak or canoe;

Level 2 Canoe Coaches may only run canoe sessions unless they supervise kayaks from a canoe and are signed off by the Technical Advisor.

An Instructor working on Grade 2 (moderate) water must hold the appropriate Level 3 Coach award, or UKCC Level 2 with Moderate Water Endorsement for the craft they are working with.

An Instructor working on Grade 3+ water must hold the appropriate Level 4 or 5 Coach award, or UKCC Level 2 with Advanced Water Endorsement for the craft they are working with.

A BC / UKCC Level 1 Coach can take groups out on flat water once they have gone through the Site Specific Training and Assessment as detailed in Appendix 3.17


Instructors are permitted to use their own equipment, however some equipment is available from the Centre’s stores.

Equipment selected must be appropriate to the activity. Instructors are required to monitor all kit including their own for suitability.

Group Management;

All Kayaking and Canoeing activities must be run in accordance with guidance and training from BC (ref. document; BBH – 01, TRD – 02).

A site specific safety briefing including other river users, staying as a group, river litter and signals and actions in cases of accidents/emergencies in line with BC guidance must be carried out prior to the start of any activity.

The Instructor must check participants’ clothing is appropriate before going afloat.



Instructors should work within the recognised CLAP principle at all times.


When paddling after dusk the Instructor must take greater care over group management and highlight to the group the importance of staying together.

Only kayaks are permitted to seal launch, one at a time, forwards and with the occupant

http://www.canoe-england.org.uk/


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seated correctly.

When operating on white water all boats must be inspected for suitability by the Instructor, all drops must be scouted first and if in doubt portaged.


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Activity; KataKanuing

Procedures description: These procedures apply to KataKanuing activities. They must be read in conjunction with the generic water based procedures and the Canoeing/Kayaking procedures.

Refer to Risk Assessment 4.9, 4.18, 4.21, 4.24 & 4.35 Next Review Date; February 2017

Written by; David Robinson

Date written; 11/5/2014 Reviewed; 5/3/2015, 12/2/2016

Reference Documents; KataKanu – A Users Guide (KUG-01)

Guidance Ratio;

1:5 in one craft for BC Bell Boat Helms or BC/UKCC Level 1 Coaches (Instructor in craft)

1:11 in two crafts for BC Level 2 Coaches or higher.


The Centre must employ a Senior Instructor who holds a BC Level 3 Coach who will take a supervisory view of KataKanu activities including choice of venues and their suitability.

An Instructor in charge of the session must hold either: The appropriate qualification to deliver Canoeing sessions. Bell Boat Helm Award with in house KataKanu training. BC/UKCC Level1 Coach with in house KataKanu training.


Instructors are permitted to use their own equipment; however some equipment is available from the Centre’s stores.

Equipment selected must be appropriate to the activity. Instructors are required to monitor all kit including their own for suitability.

If Instructors need to transport the KataKanu on or off the trailer they need to either have completed the in house KataKanu manual handling training or seek help from somebody who has.

Make sure bungs are screwed in before use and unscrew when off the water.

Group Management;

All sessions are carried out in line with KUG-01 and in house training

The Instructor must check that all participants are wearing appropriate clothing before going afloat.



Instructors should work within the recognised CLAP principle at all times. Instructors must also be aware of their limitations of performing rescues with multiple crafts.


Maximum recommended load is 500kg per boat.


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Activity:

POWERBOATS including rescue

Procedures description: These procedures apply to Powerboat activities. They must be read in conjunction with the generic Water based procedures. Refer to Risk Assessment 4.41 Next Review Date: February 2017

Written by: Ed Sibson

Date written:1/8/2012 Reviewed: 17/5/2013, 30/6/2014, 6/2/2015, 12/2/2016

Reference Documents: Current Powerboat logbook G20 and Practical Course notes PBPCN. Safety Boat handbook G44.

Guidance Ratios:

Rescue cover, Boat to Participants; RYA courses; 1:6 , 2:14, 3:15+

Boats, which are used for safety in difficult conditions, may be advised to have an extra staff member and the Senior Instructor will consider the need for this.

For powerboat tuition guidance ratios boats must not carry more than the maximum plated load.

Staff Qualifications and competence:

The Centre must employ a RYA Powerboat Instructor with a Safety Boat certificate who will take a supervisory view of powerboat activities at the Centre.

All Instructors in charge of the session must hold a minimum of the RYA National Powerboat Level 2 Certificate and be familiar with radio procedures.

For boat drivers that are providing safety cover the minimum qualification is RYA Powerboat Level 2.

For RYA Powerboat courses the minimum required qualification is RYA Powerboat Instructor and to be familiar with radio procedures.


Appropriate equipment checks following RYA training must be carried out prior to the start of session. With extra attention given to the engine, fuel, the boat’s buoyancy and that the kill cord is working.

A suitable contact system must be in place, VHF and / or mobile phones.

Fuelling must take place before the boat is launched, fuel levels should be checked after each session and, where possible, re-fuelling should take place on the jetty.

All fuel to be stored in the fuel locker in the container when not in use.

Group Management;

All Powerboat activities must be run in accordance with RYA guidelines (ref. document above).


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Activity; RAFT BUILDING AND BRIDGE BUILDING

Procedures description: These procedures apply to Raft Building and Bridge Building activities. They must be read in conjunction with the generic water based procedures.

Refer to Risk Assessment 4.10, 4.21 & 4.35 Next Review Date; February 2017



Reference Documents; In House Raft Building Training And Assessment (IHRB-01)



The Centre must employ a Senior Instructor who holds a BC Level 3 Coach who has experience of organising Raft Building sessions who will take a supervisory view of Raft Building activities at the Centre.

An Instructor in charge of the session must hold a minimum of BC/UKCC Level 1 Coach award and complete in-house training and assessment.

Only Instructors that have received additional “Advanced” training are allowed to deliver a free-plan session.


When on the water the Instructor must be in an open canoe appropriate to the conditions and capable of comfortably rescuing and transporting two participants.

A throwline must be to hand if the Instructor is on the bank.

Instructor must have a suitable rescue knife available at all times, the knife must be sharp and able to be opened with one hand.

A detailed safety brief including launching and recovery, embarking and disembarking and standing on the raft must be delivered prior to launching (ref. document IHRB-01).

The raft must be tested for integrity (shake test) before launching.

Group Management;

All Raft Building activities must be run in accordance with the training and assessment course (ref. document IHRB - 01).

All participants, Instructors and spectators considered at risk must wear helmets for a Raft Building session.

Instructor must be in a position to perform a rescue at all times.

A clean line can be attached to the raft and controlled from the bank if the Instructor deems this suitable.


Launching of rafts normally takes place outside the LOPC boatshed. Consideration must be given to the weather conditions and other water users.

The area in which rafts can operate at LOPC is 25 metres upstream of the bridge or as far downstream as the kayak launch area.


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Activity:

SAILING Procedures description: These procedures apply to Sailing activities. They must be read in conjunction with the generic Water based procedures. Refer to Risk Assessment 4.40 Next Review Date: February 2017

Written by: Ed Sibson

Date written:1/8/2012 Reviewed: 17/5/2013, 30/6/2014, 6/2/2015, 12/2/2016

Reference Documents: Current Dinghy Coaching Logbook - G14

Guidance Ratios: Singlehanders: 1:6 Doublehanders with Instructor in the boat: 1:3

Staff Qualifications and competence:

The Centre must employ a member of staff who holds at least the RYA Dinghy Senior Instructor Qualification who will take a supervisory view of all Sailing activities at the Centre.

An Instructor in charge of the session must hold at least the RYA Dinghy Instructor Certificate for running Sailing sessions.

An Assistant Instructor for Sailing must hold the minimum of RYA Assistant Instructor Certificate and a Powerboat Level 2 Certificate and who is deemed proficient in the prevailing conditions, in agreement with the Senior Instructor.


A suitable contact system must be in place, VHF and / or mobile phones. The number of which must be recorded in the Centre offices.

During Sailing activities a safety boat must be on the water, with a driver in radio contact available and ready to drive.

The safety boat needs to have in it the equipment as recognised by the RYA for an inland water safety boat.

Masthead buoyancy to be used at the discretion of the RYA Senior Instructor.

The sailing activity log must be filled in prior to launching.

Group Management:

All Sailing activities must be run in accordance with guidance and training from the RYA.

A safety brief e.g. signals and actions in cases of accidents/emergencies in line with RYA guidance must be carried out prior to the start of any activity.

No participant must be in charge of a boat until they have had capsize recovery drill explained and / or demonstrated. If appropriate they should demonstrate their competence in capsize recovery drill at an early stage of tuition.

Sailing in single handers for novice groups will generally not take place in wind speeds above 20 knots at the discretion of the RYA Senior Instructor.

Safety and emergency procedures:

No sailing activity for any group at any time of year if:

The wind is deemed too strong by the Senior Instructor.

The wind chill factor regularly takes the temperature below -5°C or, if there is precipitation 0°C.

Visibility is so poor that it makes adequate rescue cover difficult.

Water based activities normally take place between April and October, authorisation must be obtained from the Centre Manager for Sailing activities outside of these months. Powerboating can take place as normal with consideration given to the weather conditions.

Conclusion:

Any damaged or faulty equipment must be marked clearly and placed in the sail locker as soon as possible. Defective equipment must be removed from the store so it cannot be used by mistake. All damaged or faulty equipment must be written in the sailing activity log.

The sailing activity log must be completed prior to departing.


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Using Belgrave Lock This is a step by step process detailing how to take a group through Belgrave Lock. This is the first lock you come to when paddling upstream from LOPC. If you are using another lock it may differ to this one but you can still use these key principles to ensure a safe passage. Fundamental Rules

If there is no Bell Boat or KataKanu there is no need to use the lock. Instead portage

around. Canoes and kayaks can be taken through the lock only if a Bell Boat is going

through also.

Only trained members of staff can operate the lock. Under no circumstances are

participants, volunteers or staff who have not completed the training allowed to operate

the lock.

As a general rule participants are to never be in the Bell Boat while in the lock. The only

exception to this is if the Instructor decides it would be safer for them to remain in the

boat. This may be due to the behaviour of the group or the surroundings. If this is the case

the Instructor must consider their reasoning for doing so to justify their decision.

The participants can assist in opening the gates but this must be managed to ensure that

they are still kept back from the edge of the bank.

When approaching from downstream:

1. Pull up at the side before the bank rises to a higher level.

2. If there is more than one Instructor, decide who is supervising the group and who is

operating the lock. Only one person to operate the lock. This leaves the maximum

amount of staff to supervise the group.

a. If there are no other Instructors a volunteer can supervise the group while the

Instructor operates the lock. Before this happens the Instructor must ensure the

group are in a safe place and that the participants understand what is expected of

them in regards to behaviour.

3. Once moored the participants are to disembark out of the Bell Boat, and be lead to a place

of safety at least 1 metre away from the bank. Either a participant who is deemed

responsible can then hold the painter of the Bell Boat while it’s moored, or the Bell Boat

can be secured to the side.

a. If there are canoeists and kayakers joining the Bell Boat through the lock, they

must also disembark behind the Bell Boat. The Instructors looking after the

participants must decide which boats are going through the lock and which are

being portaged. Generally it is easier to portage kayaks. They must then organise

the group to portage as necessary and then set up so there is a participant holding

each boat still in the water by the painters.

4. There should now be nobody on the river and either participants or volunteers holding the

boats against the bank further down from where the bank rises. All other group members

must be kept safely back away from the bank.

5. The Instructor operating the lock must now ensure the water in the lock is at the level of

the downstream side. If it isn’t they must open the paddle on the locks as trained. Be

careful to not let the lock key slip off the axle. Also ensure the catch is on the rack to

prevent the paddle slamming shut.


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6. Once the water is at the appropriate level line the Bell Boat and any canoes into the lock.

Before doing so make sure the paddles are closed and the gates themselves are open.

When closing the paddle, wind the lock key slowly and carefully. While lining the Instructor

must be aware of the length of the painters and the people towing the boats. Should it be

deemed necessary they should take the painters from the participants and line the boats

themselves. Once all the boats are in the lock ensure the appropriate people are holding

on to them again, as before. Don’t tie them off. Also ensure that they are well away from

both gates.

7. The Instructor operating the lock must now close the gates, open both the sluice gates

and then raise the paddles on the gates themselves.

8. Once the water level matches the Instructor must then close all sluice gates and paddles

and open the gates to allow the boats through.

9. As the boats come through the Instructors must work together to get the participants back

on the water. It is generally easiest to load the Bell Boat first, then the canoes, (ensuring

an Instructor is on the water first), then the kayaks.

*Generally the same process when going downstream, however if using multiple boats management of those boats will be more difficult. Instructor must make sure nobody is on the water when initially levelling the lock with the canal. **When referring to Bell Boats in this document it also refers to KataKanus. ***This document is to be used in conjunction with BC recommendations see document BBH-01.


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Part 7. Operating Procedures for Other Activities

Activity;

EXPEDITIONS Procedures description: These procedures apply to Expeditions. They must be read in conjunction with the generic land and / or water based procedures along with the relevant Operating Procedure for the mode of transport. Refer to the Specific Activity Risk Assessments 4.17, 4.18, 4.19, 4.23 & 4.24 Next Review Date; February 2017



Expedition definition;

A journey involving 5 hours or more participation time and / or a distance greater than 6 miles from the starting base.

Guidance Ratio; 1:10 including remote supervision


Where water sports form part of the Expedition, the person leading that part of the trip must hold the required qualification as stated in the Operating Procedures.

If remotely supervised and canoeing participants must be of a 2* ability.


Appropriate equipment checks must be carried out prior to departure and emergency kit including a mobile phone carried. Kit might include but not be limited to: bothy, extra drinking water, spare clothes

Route must be appropriate for the group and be familiar to the Instructor. If unfamiliar to the Instructor then closer supervision will be necessary.

For overnight Expeditions, leaders must ensure that all participants are carrying the correct equipment, considering the length of time away from the Centre, the weather conditions and the group competence. Groups must be taught according to standards and monitored in their use of Trangia Stoves.

Appropriate emergency contact details should be in place along with escape plans.

Where remote supervision is used appropriate checkpoints should be in place and monitored. When on the water an appropriate gap should be left between the Instructor and the group, additionally the group must have a method of contacting the Instructor in place.

Participants should be taught basic first aid and rescues as well as being aware of emergency procedures.

The group should be made aware of the aim of the Expedition before starting out so they know what to expect.

If walking the participants’ footwear must be assessed for suitability before setting off.

A safety brief covering ticks, fern cuts, farm animals, wildlife, crow scarers, electric fences and members of the public must be delivered as appropriate.

A member of the Management Team must be on call to support if issues arise.

On river trips a barrel or dry bag should be made available for storage of spare kit and an Instructor responsible for its secure closure.

When transporting boats, trailers and roof racks must be checked for suitability and compliance with recognised good practice and legal frameworks.

Group Management;

Please refer to activity Operating Procedures and Risk Assessments.

On river trips the Instructor must phone the office on arrival at checkpoints and prior to departure with an estimated time of arrival.

The Instructor should use recognised principles of CLAP where appropriate.

Either numbering or buddy systems should be used to keep tabs on the group.


Please refer to activity Operating Procedures and Risk Assessments.


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Activity;

TRANGIA USE Procedures description: These procedures apply to using a Trangia stove. Refer to Risk Assessment 4.14 Next Review Date; February 2017

Written by; Chris Murnin

Date written; Oct 2013 Reviewed: 6/2/2015, 12/2/2016

Reference Documents; Bushcraft Reference Manual (IHB-01)



An Instructor in charge of the session must have been assessed by a member of the LOPC Management Team as being competent in working with groups in the outdoors and have a clear understanding of usage of Trangia stoves.

Usage off-site will be assessed by the Centre Manager with advice sought from the Technical Advisor. Appropriate NGB qualified and / or experienced staff will be approved to teach such sessions.


All group equipment used must be from the Centre stores. Instructors are permitted to use their own stoves if approved by Centre Management.

The stove must be set up following the procedures highlighted in the training (ref. document; IHB-01).

Group Management;

Adequate training is to be given to all group members prior to them using the stoves.

Instructors must brief the group on safe storage, lighting and re-filling of the methylated spirits.

There must be an allocated cooking area, and the group must be briefed on the behaviour required in this area.

Instructors must ensure stoves are more than 5 meters from tents/ bivis or fuel storage before and whilst they are lit.

Stoves are only to be refuelled when the burner is cool enough to be touched.

Stoves are only to be fuelled from an approved Trangia fuel bottle.

Stoves must only be used in open, well-ventilated area.

Conclusion;

If any of the equipment is damaged then this must be reported to the Duty Manager as soon as possible.

The Trangias must be cleaned at the end of the day, ensuring they are ready for the next use.

All fuel must be stored securely between sessions, and locked in the fuel store when not being used for sessions.


Instructors must brief the group on safe storage, lighting and re-filling of the methylated spirits.

First aid kits and fire fighting equipment must be available whilst using Trangias


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Activity;

MAINTENANCE Procedures description: These procedures apply to Maintenance activities.

Refer to Risk Assessment 4.17, 4.20, 4.21, 4.26 & 4.27





The Centre Management Team must maintain the safe operation of the workshop area and maintain a COSHH file.

All staff working with power tools, must receive induction and training from a suitable person.

All staff working with materials, which may be hazardous to health, must receive induction and training from a suitable person.

Before undertaking maintenance staff must have read the maintenance risk assessment and signed the sheet in the Maintenance Room.


Portable electrical equipment must have been checked by a qualified person prior to use. Items more than one year old, and not certified, must not be used.

The COSHH file will be stored in the office.

Flammable substances and other items under COSHH regulations will be stored in a locked cupboard.

Group Management;

Personal protective equipment is available and must be used when working with machine tools, chemicals, abrasives and other substances that may be hazardous to health.

Appropriate footwear must be worn at all times during maintenance.

Conclusion;

Staff must ensure that chemicals, solvents and flammable substances are in appropriate marked containers and replaced in the correct storage area after use.


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Activity;

DRIVING CENTRE VEHICLES

Procedures description: These procedures apply to Driving Centre Vehicles. Refer to Risk Assessments 4.25 Next Review Date; February 2017



Reference Documents; LOPC Transport Policy


Only individuals with a D1 endorsement on their license or appropriately aged license holders with a MIDAS qualification may drive a vehicle with more than 8 seats.

When towing a trailer the driver must have the “e” endorsement if the trailer is plated for greater than 750kg mgw.


First aid kit and fire extinguisher must be carried.

The driver must ensure that the vehicle is roadworthy, meets legal requirements and that the driving log is completed (where appropriate) before setting off.

Trailers must be safely and securely loaded.

Vehicles and trailers must not be loaded beyond their legal or safe limits.

Group Management;

Drivers must be fully observant for pedestrians and other vehicles on the site.

All occupants must wear their seatbelt when in the vehicle.

Loading and unloading must be done in a safe area and on to the near side.

Unloading trailers by the roadside must only be done be people wearing high visibility jackets.

In case of accident or breakdown: keep passengers in a safe location; contact emergency services if necessary; administer first aid; inform the Centre.

Conclusion;

On completion of the journeys the driving log (where appropriate) must be completed.

Any damage must be reported to the Duty Manager and vehicle owner as soon as possible.

The vehicle must be left clean and tidy ready for the next users.

The minibus should be parked in the designated space in the car park.

Further detailed information can be found in the LOPC Transport Policy.


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Activity;

AFTER SCHOOL CLUB BELGRAVE PRIMARY SCHOOL COLLECTION

Procedures description: These procedures apply to Belgrave Primary School Collection.

Refer to Risk Assessments 4.47 Next Review Date; February 2017 Written by;

Jon-Luc Furlong

Date written; 31/08/12 Reviewed; 17/5/2013, 6/2/2015, 12/2/2016

Reference Documents: Refer to Risk Assessment 4.47

Guidance Ratio; 1:8


Read and understood Operating Procedures and Risk Assessments.

Authorised to do pick up by Activate Co-ordinator.

Will have shadowed the collection at least once.


Instructors must make sure that they take a mobile phone in working order and have the LOPC and Duty Mobile phone numbers.

They must also take an after school club rucksack containing a fully stocked and in date first aid kit and the Belgrave Primary School collection register.

Group Management;

Instructors to make sure that they and all Activate children stick to footpaths whenever possible.

When walking with the children on the footpaths Instructors must ensure that all children are kept within a reasonable distance to the Instructor (talking distance).

Upon arrival at the school, wait in playground outside class door of child’s class until child exits.

Other matters related to this activity; What should I do if?

A child isn’t there to be collected?

Inform the school that the child hasn’t turned up to see if the school has any information such as the child being away ill or if they are still on the premises.

If the child has been absent from school then leave after telling the school reception. If the child is on the premises but has not turned up ready for after school club then ring LOPC to let them know what has happened. They will then inform the parents what has happened so that they can deal with the situation.

Then carry on with the pick-up route as usual so as not to cause any further delay. An extra child turns up to be collected?

Check your ratios - 1:8

Ring LOPC to (a) get them to contact the parents and (b) check that we have space for that child.

Wait for reply from LOPC, they will tell you whether to take the child or not.

If taking the child inform the school of what you are doing. A new child turns up expecting to be collected?

Ring LOPC to check whether they have received a registration form.

If LOPC has the form they will give further instructions, if the Centre does not have the form then the child may have it with them. Either way there must be a completed registration form prior to the child attending the After School Club.

Tell the school what you are doing.


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Activity;

AFTER SCHOOL CLUB WOLSEY HOUSE PRIMARY SCHOOL COLLECTION

Procedures description: These procedures apply to. Wolsey House Primary School Collection

Refer to Risk Assessments 4.48


Written by; Jon-Luc Furlong


Reference Documents: Refer to Risk Assessments 4.48

Guidance Ratio; 1:8



Authorised to do pick up by Activate Coordinator.




They must also take an after school club rucksack containing a fully stocked and in date first aid kit and the Wolsey House Primary School collection register.

Group Management;



Upon arrival at the school, wait in reception for the children.






Check your ratios - 1:8.



If taking the child inform the school of what you are doing A new child turns up expecting to be collected?





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Activity;

AFTER SCHOOL CLUB MELLOR PRIMARY SCHOOL COLLECTION

Procedures description: These procedures apply to Mellor Primary School Collection.


Next Review Date; February 2017 Written by;

Jon-Luc Furlong

Date written; 31/08/12 Reviewed; 17/5/2013, 14/11/2013, 5/2/2015, 12/2/2016

Reference Documents: Refer to Risk Assessment 4.49

Guidance Ratio; 1:8






Instructors must make sure that they take a mobile phone in working order and have the LOPC and Duty Mobile phone numbers. They must also take an after school club rucksack containing a fully stocked and in date first aid kit and the Mellor Primary School collection register.

Group Management;

Upon arrival at the school, press the silver call button on the gate, enter large metal gates and wait in reception for the children.


Instructors to stick to the main road pavement when returning.


Instructors must take care when crossing roads, if crossing at Pelican Crossings wait for the green light and when crossing Bellhome Close and Meadows Road take extra care as there is no Pelican Crossing.

When pavements become narrow, ensure that the children are positioned on the inside of the Instructor, as the traffic drives very close to the pavements.


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Check your ratios - 1:8.








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Activity;

AFTER SCHOOL CLUB BUS COLLECTION

Procedures description: These procedures apply to the Bus Collection for the After School Club



Written by; Jon-Luc Furlong


Reference Documents: Refer to Risk Assessments 4.50

Guidance Ratio; 1:15 when the Eleet Travel minibus is used, 1:14 when any other taxi service is used in which case Centre Management will inform the Instructor that this is the case.




Will have shadowed each of the two parts of the bus collection route at least once.



They must also take an after school club rucksack containing a fully stocked and in date first aid kit, sick bags and the Bus collection register.

Group Management;

Instructors to make sure that they and all Activate children stick to footpaths when walking to and from the bus and schools.


Instructors to sit near children on the bus whenever possible to manage behaviour and to separate children if necessary.

Instructors must make sure that all children are wearing seatbelts before bus is moving.

Instructors to adjust seatbelt height adjuster to appropriate height for each child.

When collecting children from Bishop Ellis Primary School, instructors to be vigilant of moving vehicles when walking children out of the school main gates and to keep children within close proximity of themselves.

If at any point there is only one child on the bus and the Instructor is collecting from another school then this child must accompany the Instructor to collect the additional children.


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Then carry on with the pick-up route as usual so as not to cause any further delay An extra child turns up to be collected?

Check your ratios - 1:14 or 1:15 as above



If taking the child inform the school of what you are doing

A new child turns up expecting to be collected?





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Activity;

AFTER SCHOOL CLUB RIVERSIDE PRIMARY SCHOOL COLLECTION

Procedures description: These procedures apply toRiverside Primary School Collection.

Refer to Risk Assessments: 4.51

Next Review Date; February 2017 Written by;

Jon-Luc Furlong


Reference Documents: Refer to Risk Assessments: 4.51

Guidance Ratio; 1:3







They must also take an after school club rucksack containing a fully stocked and in date first aid kit and the Riverside Primary School collection register.

Group Management;

Instructors to make sure that they and all Activate children stick to footpaths whenever possible when walking to the vehicle from the school.


Upon arrival at the school, wait in reception for the children.

Instructors to ensure that children are wearing seatbelts before the vehicle sets off on the journey back to LOPC.






Check your ratios - 1:3








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Activity; AFTER SCHOOL CLUB WOODSTOCK PRIMARY SCHOOL COLLECTION

Procedures description: These procedures apply to Instructors picking up children from Woodstock Primary School for the purposes of the after school club. They must be read in conjunction with the LOPC risk assessment

Refer to Risk Assessments: 4.62


Written by; Louis Wicking

Date written; 22/09/15 Reviewed; 12/2/16

Reference Documents: Refer to Risk Assessments: 4.62

Guidance Ratio; 1:8


Read and understood operating procedures and risk assessments.

Authorised to do pick up by Activate Co-Ordinator.



Instructors must make sure that they take a mobile phone in working order and have the LOPC phone number.

They must also take an after school club rucksack containing a fully stocked and in date first aid kit and the collection register.

Group Management;

Instructors to make sure that they are at the Main Reception building for 3:15pm.

Instructors to visit the reception and enquire about any unforeseen absences or sicknesses.

When walking with the children on the footpaths Instructors must ensure that all children are kept within a reasonable distance of the Instructor (talking distance) and that guidance is given on the route to be taken.

Instructors to be wearing LOPC labelled uniform for new and existing children to easily identify them.

Instructors are to chaperone the children back to LOPC being aware of any risk outlined in the relevant Risk Assessment.













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Part 8. Appendix Reference No;

1 Abbreviations 1.1 2 Technical Advisors; List for all activities 2.1 Written agreements for External

Technical Advisers 2.2 3 Staff Induction Checklist 3.1 Staff Competency Sign Off Sheet 3.2 Observation Matrix and Session Observation Form 3.3

Staff Development Form 3.4 Weekly Staff Meeting Agenda 3.5 Incident Form 3.6 Accident Form 3.7 Individual Consent Form 3.8

Group Consent Form 3.9 Family Consent Form 3.10 After School Club Registration Form 3.11 Holiday Scheme Registration Form 3.12 Change and Launch facilities Form 3.13 Consultants and contractors authorisation to work register 3.14 Office Work Station Usage Assessment 3.15 Helmet Waiver Form 3.16 L1 Coach Site Specific Policy 3.17 Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 3.18 Water Testing Procedures 3.19 Slacklining Instruction Manual 3.20

4 Risk Assessments; Abseiling, Climbing and High Ropes 4.1 Archery and Air Rifles 4.2

Bushcraft 4.3 Fencing 4.4 Indoor Climbing 4.5

Orienteering Briefing Sheet (OB1) 4.6 Team Building, Orienteering, Pioneering, Nightline, Team Games and Environmental Sessions 4.7 Walking Trips 4.8 Canoeing, Kayaking and Bell Boating 4.9 Raft Building and Bridge Building 4.10 Art and Craft 4.11 Bouncy Castle 4.12 Cooking 4.13 Trangia Stoves 4.14 Open Fires 4.15 General 4.16 Lone Working 4.17 Expeditions 4.18 Camping 4.19 Maintenance 4.20 Sharps 4.21 Club Room Kitchen 4.22


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Cont. Risk Assessments; Remote Supervision 4.23 White Water 4.24 Transport 4.25 Strimming 4.26

Litter Pick 4.27 Bonfire 4.28 Trebuchet 4.29 Scalford Hall High Ropes 4.30 Scalford Hall Low Ropes 4.31 Slacklining 4.32 Use of Ladders 4.33 Bouldering Wall 4.34 Use of Hoist 4.35 Pregnant Staff 4.36

Friction Firelighting 4.37 Gareth Brown 4.38 Young People (under 18) 4.39 Sailing 4.40 Powerboating 4.41 Team Building – Equilibrium 4.42 Team Building – Spider’s Web 4.43 Team Building – Low All Aboard 4.44 Team Building – The Wall 4.45 Stand Up Paddleboarding 4.46 After School Club Collection – Belgrave 4.47 After School Club Collection – Wolsey House PS 4.48 After School Club Collection – Mellor 4.49 After School Club Collection – Bus Route 4.50 After School Club Collection – Riverside 4.51 Manual Handling 4.52 Pub Paddle Canoeing Tour 4.53 Leics History & Nature Canoeing Tour 4.54 Crag Rock Climbing 4.55 After School Club Collection – Catherine JS 4.56 Geocaching 4.57 Bushcraft – Knives, Saws and Axes 4.58 KataKanuing 4.59 Travelling to Watermead Park 4.60 After School Club visit to Watermead Park 4.61 After School Club Collection – Woodstock 4.62 Lead Climbing 4.63

1.1 Abbreviations

AGB Archery GB BC British Canoeing BFA British Fencing Association BOF British Orienteering Federation COSHH Control of Substances Hazardous to Health CWA Climbing Wall Award FSRT Foundation Safety & Rescue Training DoT Department of Transport GNAS Grand National Archery Society LOPC Leicester Outdoor Pursuits Centre MT Mountain Training MIA Mountain Instructor Award MIC Mountain Instructor Certificate MIDAS Minibus Drivers Awareness Scheme ML Mountain Leader NGB National Governing Body NSRA National Small-bore Rifle Association RIDDOR Reporting of Injuries, Diseases and Dangerous Occurrences

Regulations SPA Single Pitch Award WGL Walking Group Leader

2.1 Technical Advisers at Leicester Outdoor Pursuits Centre

Activity Required Qualification

Technical Advisors Name

Qualification

Abseiling MTE Mountain Instructor Award

Howard Jeffs MTE Mountain Instructor Certificate

Activate Activities

Activate Co-ordinator NVQ Level 3 in Childcare

Louis Wicking Chris Murnin

Activate Co-ordinator NVQ Level 3 in Childcare

Air Rifles NSRA Diploma Chris Murnin NSRA Diploma

Archery GNAS Club Leader Chris Murnin GNAS Club Leader

Bell Boating BCU Bellboat Helm Tutor

Katy Groom BCU Bellboat Helm Tutor

Bushcraft Chris Murnin Paul Taylor

Canoeing BCU Level 3 Canoe Coach

Keith Hampton BCU Level 3 Canoe Coach

Climbing MTE Mountain Instructor Award

Howard Jeffs MTE Mountain Instructor Certificate

Fencing Fencing Activity Leader

Chris Murnin Fencing Activity Leader

Geocaching Steven Drake

Kayaking BCU Level 3 Kayak Coach

Keith Hampton

BCU Level 5 Kayak Coach

Orienteering BOF Level 1 Coach Trained

Ed Sibson Chris Murnin

BOF Level 1 Coach Trained BOF Level 1 Coach Trained

Raft Building / Bridge Building

BCU Level 2 Canoe Coach

Keith Hampton David Robinson

BCU Level 5 Kayak Coach & Level 3 Canoe Coach BCU Level 3 Kayak & Level 2 Canoe Coach

Ropes Course MTE Mountain Instructor Award Course developers

Howard Jeffs JM Adventure

MTE Mountain Instructor Certificate Course developers

All Ropes (Internal)

MTE Single Pitch Award

Chris Murnin MTE Single Pitch Award

All Paddlesports (Internal)

Katy Groom David Robinson

BCU Level 3 Canoe Coach BCU Level 3 Kayak Coach

2.2 Written agreements for external Technical Advisers

This is an agreement between the person mentioned below and Leicester Outdoor Pursuits Centre for the provision of Technical Advice. Howard Jeffs Technical Adviser on Roped Activities This role will include:

3 days work per year.

Will be referred to in operating procedures.

Is on file as Technical Adviser for the on site High Ropes Course, Climbing and Abseiling.

Assistance in the review of risk assessments and operating procedures.

Being listed as Technical Adviser for our AALS / NICAS Licences.

Validate the quality of staff training and assessment by the Internal Technical Adviser by means of observing the training sessions given.

Assist in keeping the centre up to date with MTE / MTA / BMC / AALS developments.

Any other related matters by arrangement. Signed by Technical Adviser Signed Print Name: Date: Signed on behalf of LOPC Signed: Print Name: Date:

This is an agreement between the person mentioned below and Leicester Outdoor Pursuits Centre for the provision of Technical Advice. Keith Hampton Technical Adviser for Water Based Activities This role will include:

Being listed as Technical Adviser for our AALS / BCU licences.

Assistance in the review of risk assessments and operating procedures.

Be available for consultation with the Senior Instructor (water)

Analyse the training requirement of staff and devise programmes of continual professional development.

Advise on centre equipment necessary to deliver the sessions and courses advertised at the appropriate level.

Deliver training and assessments as required.

Assist in keeping the centre up to date with BCU / UKCC / AALS developments.

Assist in the quality control of all water activities.

Any other related matters by arrangement.

Signed by Technical Adviser Signed Print Name: Date: Signed on behalf of LOPC Signed: Print Name: Date:

3.13 Change and Launch Facilities Form I understand:

The £2.75 fee pays for car parking, the use of changing rooms and showers and access to the River Soar from LOPC

The payment is for the designated person(s) only and no other person.

No other facilities are being hired, the launch is to access the River Soar and then to disembark from the river to finish the

activity.

LOPC holds no responsibility for me taking part in any activity on the river and I do so at my own risk.

It is my responsibility to finish the activity and be finished on the premises before the day’s closing time – to be confirmed at

the office.

Date Name Car reg.no. Arrival time

Estimated return time

Emergency contact name And phone number

Signature

3.14 Consultants and contractors authorisation to work register

I confirm that:

I and all my colleagues will sign in to the visitor’s book in reception on arrival and sign out again prior to leaving.

I am aware of the evacuation procedure and the location of the fire assembly point.

I have been shown the asbestos survey and am aware of the impact asbestos containing materials will have on my work.

I will not deliberately disturb any asbestos containing materials.

I will inform the Centre Manager immediately if I disturb any asbestos containing materials.

I understand that there exists a very small legionellosis risk due to the nature of the water systems on site and am aware of the precautions I need to take.

Neither I nor my colleagues will smoke whilst on site unless in the designated smoking area behind the boatshed.

I know who to contact if I require first aid or need to report an accident or incident.

I am aware of any additional significant hazards and risks in my work area.

I will inform the Centre Management of any hazards or risks that will arise from my work and my steps for managing them.

Contractor Representative Signature Date Centre Manager confirmation

Date

3.15 Office Work Station Usage Assessment

Office Work Station Usage Assessment The purpose of this assessment is to ensure you don’t get any injury from working regularly at a computer. Do you normally spend more than 2 hours working continuously on a computer? Are you able to get up and move around during this period of work? Are you able to adjust your chair to enable a comfortable posture to be maintained? Are you able to manage screen glare by switching lighting on/off and changing the window blinds? Are you able to adjust the screen height to ensure good body posture? Do you wear prescription glasses and sort out your own eye tests? Actions needed from the above:-

Name Date

3.16 Helmet Waiver form (You must read and sign this statement if you choose not to wear a helmet for any roped activities.) I, the undersigned, recognise the dangers inherent with the use of the Leicester Outdoor Pursuits Centre Climbing Walls / High Ropes Course / Scalford Hall High Ropes Course. I realise that there are risks associated with roped activities and that no form of preplanning can remove all of the dangers to which I am exposing myself. I am aware of the LOPC operating procedures that require the use of a protective helmet for all roped activities, and that the use of this protective helmet could help prevent injury or death in the event of an accident. Leicester Outdoor Pursuits Centre accepts no liability for any injuries, indirect or consequential losses, costs, damages or charges which occur from the decision to not wear a helmet as strongly recommended by Leicester Outdoor Pursuits Centre. I have read this disclaimer and accept full responsibility for my decision to NOT wear a helmet during the activity. Name:_________________________________ _________ Signed:__________________________________________ Date:_____________ Parent or Guardian Name (if user is under 18) : Name:_________________________________ _________ Parent or Guardian Signature:_________________________ Date:____________

3.17 L1 Coach Site Specific Policy Introduction It is recognised that there are L1 Coaches who, with guidance and training, could deliver basic canoe and kayak sessions at Leicester Outdoor Pursuits Centre. This policy is in accordance with BCU recommendations, that with the appropriate onsite training, L1 Coaches can extend their remit to working independently on specific sites. This policy is to outline the process the instructors will go through, what they will be trained on and how they will be assessed and monitored. Pre-requisites The instructor will need to already have completed the BCU UKCC Level 1 Coach assessment. They should also be in employment LOPC as an activity instructor. They must also have a valid and recognised first aid qualification. Procedure The procedures for a Level 1 Coach to be signed off to run paddle sport sessions are as follows: 1. Complete the Level 1 Coach course and gain BCU UKCC Level 1 Coach Status, and have a

valid first aid certificate, (8 hours or more). 2. Complete the 1 Day Level 1 Coach Site Specific Training 3. Following the site specific training a review of the instructor’s skills and logbook experience will

be made and an action plan will be formed for the instructor to complete before they can start going through the assessment to gain BCU Level 1 Coach Independent status at LOPC. See Appendix C for template of action plan.

4. As the instructor works through the action plan they will be assigned a mentor who can help develop their skills and knowledge and give feedback on their progression. Progression can be logged with feedback written down and added to the instructor’s portfolio. It can also be informal conversation. See Appendix D for logged feedback. Instructors can also log their progression via their UKCC Level 1 Log Book – logging all their experience.

5. Throughout progression instructors can either be timetabled to run paddle sport sessions or choose to volunteer in their own time. If they are helping to run a session a timetabled session they will be given a ratio that the tutor feels they can handle and work under the guidance of a Level 2 Coach or higher. For example, a L1 Coach may be allotted a ratio of 1:4. Therefore because the L2 Coach is allowed 1:10, they would both combined be allowed 2:14. The Level 1 Coach would not be allowed the group of 4 independently.

6. An assessment checklist will be signed off as the instructor gains further experience and demonstrates further skills. This assessment can be an ongoing process or a formal assessment when the candidate is ready.

7. When the checklist is full the instructor can then go on to the sign off process on a paddle session to be able to run them independently. As they go through the sign off process, any issues that arise will be logged and further recommendations will be made before a final sign off.

8. Once signed off to run paddle sessions it will be noted what type of sessions that instructor is permitted to run, for example progressive courses may still be out of their remit until they have gained the Level 2 Coach Award.

Remit The remit of the Level 1 Coach having gone through the said process is the following:

Kayak ratio 1:10

Canoe ratio 1:12 (6 canoes paddling in tandem)

Sheltered Water

River Soar – downstream to Watermead Bridge, Upstream to Abbey Park. ,Note, instructors can go elsewhere under the guidance of a higher qualified instructor ٭

with the authorisation of the Duty Manager.

Introductory sessions such as holiday scheme, birthday parties, adventure club.

Training Syllabus

Risk Management Familiarisation with the site area

Familiarisation with operating procedures and risk assessments.

Rescues and towing - using LOPC equipment and craft

Multiple rescue scenarios

Local weather tendencies and effects on the river

Leader’s equipment

Etiquette regarding river users, (neighbouring clubs, canal boats, racing paddlers and fishermen)

Safety equipment, buoyancy aids, spray decks, waterproofs, helmets

Games, issues with higher risk games, appropriates places to play games

Site specific hazards or high risk areas in the remit area

Managing journeys – group management, locks, hydrology, appropriate kit, logistics.

Dynamic Risk Assessing – reading the situation and acting accordingly

Emergency action plans – typical situations and possible scenarios

Procedures Fitting buoyancy aids and helmets.

Boundaries

River levels and judgment of remit.

Ratios

Safety brief

Session Planning *This can be part of looking at logbook experience linking to typical sessions at LOPC. Coaching

Typical issues and how to overcome them

Use of economic – effective feedback including: confirmative, corrective and self confidence.

Guidance on prioritising and fitting into a 90 minute session.

Technical knowledge of paddle skills o Three key points to various paddle skills o Linking progression from one stroke to another

Assessment An individual checklist will be signed off part by part for every instructor, see appendix A. The assessment can be undertaken by any BCU Level 3 Coach or above. The assessor must also be either in the management team or approved by the Centre Manager or Technical Adviser who is a BCU Level 3 Coach or above. Assessor notes, (see appendix B), can be used to gauge whether the candidate has reached the necessary standard. The assessment can be taken as part of ongoing shadowing and assisting sessions during the candidate’s ongoing development. Or it can be taken as part of a formal assessment once all the logbook requirements are met. Once the assessment checklist has all been satisfactorily signed off the candidate is then ready to go through the standard independent sign off procedure.

Appendix A Level 1 Assessment Check List

Item Comments Assessor Initial Date

Deep Water rescue - Canoe

Deep water rescue - closed cockpit kayak

Multiple rescue of clients

Use of a throwline, (3 consistent & accurate throws)

Entry into shallow water for a reach rescue

20 hours of logged group work mixed canoe and kayak

Proactive group management skills, with good use of the CLAP principle

Understanding of the IDEAS principle and applied on session

Appropriate coaching analysing skills and feedback to participants to improve their paddling

Appendix B Assessment Notes

Deep Water Rescue Canoe Candidate should be able to get 2 participants back into their canoe efficiently and promptly. The instructor may decide to empty the canoe first before helping the participants or get the participants into their own canoe, before transferring them back into theirs. Notes should be taken on leadership and care of the welfare of the participants during the rescue and after. Participants should not be in the water any longer than 2 minutes regardless of rescue method. Exceptions can be made where the instructor shows a good level of competence with an exceptionally difficult rescue. Deep Water Rescue Kayak Candidate must be able to get a participant back into their closed cockpit kayak. The instructor can use the participant to help them empty the kayak but must show clear leadership during this process. Notes should be taken on leadership and care of the welfare of the participants during the rescue and after. Participants should not be in the water any longer than 2 minutes regardless of rescue method. Exceptions can be made where the instructor shows a good level of competence with an exceptionally difficult rescue. Multiple Rescue of Clients Either canoe or kayak or mixed. Instructor must show an understanding of prioritising rescues and the Self/Group/Victim/Kit principle. They should also understand and make use of the Shout/Reach/Throw/Go principle. The length of the rescue should be on average 1 minute per person e.g. if 6 people fall in everybody should be out of the water by six minutes. The instructor may make use of any features around them, i.e. the bank, other participant’s boat etc. Use of a Throwline Candidate must be able to throw a throw line at a victim in the water approximately 10 meters away and hit them with reasonable accuracy, (no more than a meter away), to make that rescue without the victim having to swim to the rope. Candidates must be able to demonstrate this three times in a row. Entry into shallow water for a reach rescue Candidate should show a reach rescue after wading into shallow water that they can stand up in. They may be able to use an object to assist. 20 hours of Logged Group Work Candidate must have at least 7 hours in canoe and 7 hours in kayak, and at least a total of 20 hours. Proactive group management skills Candidate must show skills and leadership to manage a group of 10 people on the water. Evidence must be shown where the instructor has considered:

Effective communication, e.g. use of a whistle, hand signals, clear commands

Measures must be put in place to prevent the group from becoming too spread apart or out of view

Avoiding future problems such as situations with multiple rescues or struggling to bring a group back upstream.

Ensuring they have positioned themselves well. Typical examples include either near the group members struggling or where there is likely to be incidents.

*Note this is all part of dynamically risk assessing to lead the group safely on the river. IDEAS principle

Candidate should be able to teach a paddling skill effectively, going through the IDEAS principle step by step. Feedback Candidate must be able to provide effective feedback on paddling skills to help improve their paddling. Feedback must be correct with economic use of language. It must also be appropriate with consideration to the key learning points of that particular stroke. Candidate must be able to demonstrate confirmative, corrective and self-confidence feedback – appropriate to the situation.

Appendix C Action Plan Template Name…………………………………………………….. Date………………………………………….

Item Level 1-10*

Comments Action

e.g. rescues

4 Joe blogs has an understanding of rescues but is slow to get candidates back in their boat

Take time to practice rescues, remembering techniques taught, and work with coach to gain further feedback on improvements.

Tutor……………………………………………… Signed…………………………………………. Date…………………… *10 = excellent, 1 = almost non-existent (much improvement needed)

Appendix d Feedback Form

Name…………………………………………………….. Date………………………………………….

Item Level 1-10

Key Points

e.g. coaching

7 Coaching has progressed and is being used as part of the session. Remember to use IDEAS to introduce and teach a skill. Remember to use confirmative feedback as well as corrective.

Tutor……………………………………………… Signed…………………………………………. Date…………………… *10 = excellent, 1 = almost non-existent (much improvement needed)

3.18 Reporting of Incidents, Diseases and Dangerous Occurrences Regulations

Regulations 4 - 6 cover the reporting of work-related deaths and injuries other than for certain gas incidents RIDDOR requires deaths and injuries to be reported only when:

there has been an accident which caused the injury

the accident was work-related

the injury is of a type which is reportable

What is an ‘accident’?

In relation to RIDDOR, an accident is a separate, identifiable, unintended incident, which causes physical injury. This specifically includes acts of non-consensual violence to people at work.

Injuries themselves, eg ‘feeling a sharp twinge’, are not accidents. There must be an identifiable external event that causes the injury, eg a falling object striking someone. Cumulative exposures to hazards, which eventually cause injury (eg repetitive lifting), are not classed as ‘accidents’ under RIDDOR.

What is meant by ‘work-related’?

RIDDOR only requires you to report accidents if they happen ‘out of or in connection with work’. The fact that there is an accident at work premises does not, in itself, mean that the accident is work-related – the work activity itself must contribute to the accident. An accident is ‘work-related’ if any of the following played a significant role:

the way the work was carried out

any machinery, plant, substances or equipment used for the work or

the condition of the site or premises where the accident happened

What are ‘reportable’ injuries?

The following injuries are reportable under RIDDOR when they result from a work-related accident:

The death of any person (Regulation 6)

Specified Injuries to workers (Regulation 4)

Injuries to workers which result in their incapacitation for more than 7 days (Regulation 4)

Injuries to non-workers which result in them being taken directly to hospital for treatment, or specified injuries to non-workers which occur on hospital premises. (Regulation 5)

Types of reportable injury The death of any person All deaths to workers and non-workers, with the exception of suicides, must be reported if they arise from a work-related accident, including an act of physical violence to a worker.

Specified injuries to workers The list of ‘specified injuries’ in RIDDOR 2013 replaces the previous list of ‘major injuries’ in RIDDOR 1995. Specified injuries are (regulation 4):

fractures, other than to fingers, thumbs and toes

amputations

any injury likely to lead to permanent loss of sight or reduction in sight

any crush injury to the head or torso causing damage to the brain or internal organs

serious burns (including scalding) which: covers more than 10% of the body

causes significant damage to the eyes, respiratory system or other vital organs

any scalping requiring hospital treatment

any loss of consciousness caused by head injury or asphyxia

any other injury arising from working in an enclosed space which: leads to hypothermia or heat-induced illness

requires resuscitation or admittance to hospital for more than 24 hours Over-seven-day incapacitation of a worker Accidents must be reported where they result in an employee or self-employed person being away from work, or unable to perform their normal work duties, for more than seven consecutive days as the result of their injury. This seven day period does not include the day of the accident, but does include weekends and rest days. The report must be made within 15 days of the accident. Over-three-day incapacitation Accidents must be recorded, but not reported where they result in a worker being incapacitated for more than three consecutive days. If you are an employer, who must keep an accident book under the Social Security (Claims and Payments) Regulations 1979, that record will be enough. Non fatal accidents to non-workers (eg members of the public) Accidents to members of the public or others who are not at work must be reported if they result in an injury and the person is taken directly from the scene of the accident to hospital for treatment to that injury. Examinations and diagnostic tests do not constitute ‘treatment’ in such circumstances. There is no need to report incidents where people are taken to hospital purely as a precaution when no injury is apparent. If the accident occurred at a hospital, the report only needs to be made if the injury is a ‘specified injury’ (see above). Occupational diseases Employers and self-employed people must report diagnoses of certain occupational diseases, where these are likely to have been caused or made worse by their work: These diseases include (regulations 8 and 9):

carpal tunnel syndrome;

severe cramp of the hand or forearm;

occupational dermatitis;

hand-arm vibration syndrome;

occupational asthma;

tendonitis or tenosynovitis of the hand or forearm;

any occupational cancer;

any disease attributed to an occupational exposure to a biological agent. Dangerous occurrences Dangerous occurrences are certain, specified near-miss events. Not all such events require reporting. There are 27 categories of dangerous occurrences that are relevant to most workplaces, for example:

the collapse, overturning or failure of load-bearing parts of lifts and lifting equipment;

plant or equipment coming into contact with overhead power lines;

the accidental release of any substance which could cause injury to any person.

Gas incidents Distributors, fillers, importers & suppliers of flammable gas must report incidents where someone has died, lost consciousness, or been taken to hospital for treatment to an injury arising in connection with that gas. Such incidents should be reported using the online form. Registered gas engineers (under the Gas Safe Register,) must provide details of any gas appliances or fittings that they consider to be dangerous, to such an extent that people could die, lose consciousness or require hospital treatment. The danger could be due to the design, construction, installation, modification or servicing of that appliance or fitting, which could cause:

an accidental leakage of gas;

incomplete combustion of gas or;

inadequate removal of products of the combustion of gas. Unsafe gas appliances and fittings should be reported using the online form. When do I need to make a report? The responsible person must notify the enforcing authority without delay, in accordance with the reporting procedure. This is most easily done by reporting online. Alternatively, for fatal accidents or accidents resulting in specified injuries to workers only, you can phone 0345 300 9923. NB: A report must be received within 10 days of the incident. For accidents resulting in the over-seven-day incapacitation of a worker, you must notify the enforcing authority within 15 days of the incident, using the appropriate online form. Cases of occupational disease, including those associated with exposure to carcinogens, mutagens or biological agents, as soon as the responsible person receives a diagnosis, using the appropriate online form.

Although the Regulations specify varying timescales for reporting different types of incidents, it is advisable to ring and report the incident as soon as possible by calling the Incident Contact Centre on 0845 300 99 23. In cases of death, major injury, or dangerous occurrences, you must notify the enforcing authority without delay, most easily by calling the Incident Contact Centre on 0845 300 99 23. Cases of over-three day injuries must be notified within ten days of the incident occurring. Cases of disease should be reported as soon as a doctor notifies you that your employee suffers from a reportable work-related disease. What records do I need to keep? You must keep a record of any reportable injury, over-three day injury, disease or dangerous occurrence. You can print and/or save a copy of the online form. A copy of the form will be automatically emailed to the email address provided by you. If you don't receive your email acknowledgement and copy of the form this could be because: If you do not keep a copy of the online form your records must include the date and method of reporting; the date, time and place of the event; personal details of those involved; and a brief description of the nature of the event or disease. In the case of accidents, employers who must keep an accident book (B1510) under Social security Law can use this for keeping the records of injuries although, a separate method will be needed for cases of disease. Information supplied to HSE in a RIDDOR report is not passed on to your insurance company. If you think your insurer needs to know about a work-related accident, injury or case of ill health, please remember to contact them separately – insurers have told us that reporting injuries and illnesses at work to them quickly could save you time and money. How to Make a Report At the time or writing the enforcing authority for Leicester Outdoor Pursuits Centre is Leicester City Council. Reporting online Responsible persons should complete the appropriate online report form listed below. The form will then be submitted directly to the RIDDOR database. You will receive a copy for your records.

Report of an injury

Report of a dangerous occurrence

Report of an injury offshore

Report of a dangerous occurrence offshore

Report of a case of disease

Report of flammable gas incident

Report of a dangerous gas fitting

If you have problems accessing a form, this may be due to the (Internet) security settings on the PC that you are using. A series of frequently asked questions is available to help you complete your online form. Telephone All incidents can be reported online but a telephone service is also provided for reporting fatal and specified injuries only - call the Incident Contact Centre on 0345 300 9923 (opening hours Monday to Friday 8.30 am to 5 pm). Reporting out of hours The HSE and local authority enforcement officers are not an emergency service. More information on when, and how, to report very serious or dangerous incidents, can be found by visiting the HSE ways to contact HSE webpage. If you want to report less serious incidents out of normal working hours, you can always complete an online form. Paper forms There is no longer a paper form for RIDDOR reporting, since the online system is the preferred reporting mechanism. Should it be essential for you to submit a report by post, it should be sent to: RIDDOR Reports Health and Safety Executive Redgrave Court Merton Road Bootle Merseyside L20 7HS

Health and Safety Policy - Leicester Outdoor Pursuits Centre

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