Harford County Government ePermit Center Portal ...

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Harford County Government ePermit Center Portal Registration and Management

Transcript of Harford County Government ePermit Center Portal ...

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Harford County Government

ePermit Center Portal

Registration and Management

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Presentation Objective

• After completing this presentation, users will be able to create and manage an individual ePermit Center User Account within the Harford County ePermit Center System.

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ePermit Center Accounts

• Creating an ePermit Center account makes a one-to-one relationship to a contact within the back office database. A contact in the back office cannot

be associated to more than one ePermit Center account.

• The term “Contact” is defined as an individual or company associated with an account or a record created within the ePermit Center system.

• To be consistent with County Policy, a company contact may not contain the first or last name of an individual.

• Commercial applicants may want to create both a company and an individual ePermit Center account so all features of the site are available.

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ePermit Center Access Features

• Request inspections for permitted projects

• View permit and inspection details

• View associated Professional Licenses that are issued to the contact

• View and pay open invoices

• List permits linked to the contact

• Renew dog licenses

• Renew professional trade licenses

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Instructions

• Navigate through the Harford County Government website or enter the ePermit Center Home page website address in a web browser address bar. The site performs best using Google Chrome.

• Select the Login or Register button on the ePermit Center home page.

https://epermitcenter.harfordcountymd.gov/energov_prod/selfservice#/home

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Instructions

• Step 1 - Enter your email address.

• Step 2 - You will receive a message to check your email and Confirm the email link in the body the message.

• Step 1 & 2 have been completed.

https://epermitcenter.harfordcountymd.gov/energov_prod/selfservice#/home

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Instructions

• Step 3 – After confirming your email address, you will be linked back to the registration page. Fill in your personal info, password, and address and submit the registration.

• An email will be sent after County staff approve the account.

https://epermitcenter.harfordcountymd.gov/energov_prod/selfservice#/home

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Registration Process Notes:

• An ePermit Center account request

containing a Company name will be linked to

a company contact.

• Contact Preference – generally an email address

• Address Type – please select Mailing

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After Registering

• Registrants will see an on screen message

stating the user has been “Successfully

Created” and is awaiting activation.

– A County government employee will verify and link the request to a valid contact within the ePermit Center back office system.

– Once completed, the registrant will be notified

(via email) the account has been activated and is ready to use.

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ePermit Center Passwords

• Account passwords are not accessible by any

County staff member.

• Users must use the Forgot your password tool

to make changes or set up a new password.

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Please call the Harford County Permit

Center at 410-638-3122 for assistance in

setting up a user account.