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    The Hummingbird Alliance Network Program

    The Hummingbird Alliance Network is an integrated set

    of programs that offer value through a variety of business

    relationships. From Global Strategic Alliances to Partners

    in the Business and Technology Alliance programs, there

    is a wealth of opportunities for organizations that join

    forces with Hummingbird in this growing market.

    Through these broad business relationships, our alliance

    partners are able to fulll key market development

    objectives. We value all of the relationships we create

    in the industry, and welcome new partners to explore

    the opportunities that a Hummingbird alliance offers.

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    2 HummingbirdLtd.

    The Hummingbird Alliance Network Program

    While every attempt has been made to ensure the accuracy and completeness of the informationin this document, some typographical or technical errors may exist. Hummingbird cannot accept

    responsibility for customers losses resulting from the use of this document. The information

    contained in this document is subject to change without notice.

    This document contains proprietary information that is protected by copyright. This document,

    in whole or in part, may not be photocopied, reproduced, or translated into another language

    without prior written consent from Hummingbird.

    This edition published March 2003

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    The Hummingbird Alliance Network Program

    Table of Contents

    About Hummingbird . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Who is Hummingbird? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Products Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Hummingbird Enterpsise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Hummingbird DM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Hummingbird RM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Hummingbird Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Hummingbird KM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Hummingbird BI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Hummingbird ETL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Hummingbird Collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Hummingbird Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    About the Hummingbird Alliance Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Business Alliance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Technology Alliance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    The Global Strategic Alliance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Alliance Network Benets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Business Development and Marketing Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Technology Support and Skills Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Services for Alliance Network Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Alliance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    Hummingbird Business Alliance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Hummingbird Business Partner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Hummingbird Preferred Business Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Hummingbird Strategic Business Alliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    The Technology Alliance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    Hummingbird Technology Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    Hummingbird Preferred Technology Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    Hummingbird Strategic Technology Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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    The Hummingbird Alliance Network Program

    Table of Contents

    The Global Strategic Alliance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Joining the Alliance Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    Application Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    Application Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

    Training and Certication Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Sales Training and Certication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Technical Training and Certication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    Product Compatibility Certication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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    The Hummingbird Alliance Network Program

    About Hummingbird

    Introducing HummingbirdTodays knowledge-based economy demands that organizations provide highly functional and

    secure web-based enterprise information management systems. Enterprise information management

    systems (EIMS) are rapidly becoming an organizational necessity, and form the strategic framework

    of many business processes. Knowledge-driven organizations understand that information

    orientation, the interaction of people, information and technology can have a profound impact on

    business performance, strategic initiatives, long-term viability and, most importantly, innovation.

    Hummingbird develops enterprise software solutions that provide the ability to access and act upon

    all business-critical information and resources, aggregated and categorized through a standardized

    web-based user interface. Hummingbird has grown from their roots as a Host Access and Network

    Connectivity company to a portfolio-based software company with signicant focus on the EIMS

    market. As such, Hummingbird offers a broad set of software applications and solutions that are

    integrated into a single information and knowledge management framework.

    In order for Hummingbird to accelerate their success in the EIMS market, the Hummingbird Alliance

    Network has been initiated to build a network that will enhance our offering and value to customers.

    Together with our alliances and partners, we can deliver a clear competitive and business advantage

    to the market.

    Initially founded as a consulting business in 1984, Hummingbird quickly evolved into the dominant

    player in the connectivity market with close to 80% share. Today, ve million people around the world

    rely on Hummingbird to connect, manage, access, publish, collaborate and search their enterprisecontent. Our customer list includes companies representing 90% of the Fortune 500 and 85% of the

    Fortune 100. Headquartered in Toronto, Canada, Hummingbird employs 1300 people in nearly 40

    ofces worldwide.

    Products OverviewOrganizations today generate an astonishing amount of data valuable information about

    customers, suppliers, technologies, and other key elements of value creation in any enterprise.

    However, this information is generally stored in disparate systems, databases, and applications.

    This vast information resource is often not used effectively because it is difcult to get the relevant

    information to the appropriate end user. Furthermore, users have not had access to the tools and

    applications required to act on this information once it becomes available.

    Hummingbird solutions empower users at all levels of the enterprise with the most appropriate

    information and related tools to increase their productivity. Hummingbird Enterprise integrates

    the companys proven technologies for host access and network connectivity, data integration,

    and business intelligence as well as portal, document and records management.

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    The Hummingbird Alliance Network Program

    Hummingbird EnterpriseHummingbird Enterprise is a powerful suite of integrated information and content management

    products designed to accelerate and rene business processes across the extended enterprise.

    Relevant, timely and accurate information is always available to those who need it anytime,

    anywhere and from any dev