Guest Manager from NFS Hospitality Corporation 2010.
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Transcript of Guest Manager from NFS Hospitality Corporation 2010.
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Guest ManagerGuest Manager
fromfrom
NFS Hospitality Corporation NFS Hospitality Corporation 20102010
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Guest Manager Guest Manager OverviewOverview
Innovative solution for optimising the guest Innovative solution for optimising the guest experience and maximising seat utilisationexperience and maximising seat utilisation
hotel solutions….web solutions….epos solutions….conference solutions
AGM provides reservation management, wait AGM provides reservation management, wait list management, table management and list management, table management and guest tracking – all with tight integration to guest tracking – all with tight integration to Aloha POSAloha POS
Capture key guest information to provide Capture key guest information to provide personalised servicepersonalised service
Maximise seating efficiencyMaximise seating efficiency
Intelligently track table status and reduce the Intelligently track table status and reduce the time tables are left unseatedtime tables are left unseated
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Other FeaturesOther Features
Online booking functionalityOnline booking functionality
hotel solutions….web solutions….epos solutions….conference solutions
Integration to third party booking portals and Integration to third party booking portals and Rendezvous EventsRendezvous Events
CRM module for marketing purposesCRM module for marketing purposes
Flexible floor plans and server section Flexible floor plans and server section assignmentassignment
Real time updates from Aloha POSReal time updates from Aloha POS
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Reservation SourcesReservation Sources
Phone bookings and drop-insPhone bookings and drop-ins
hotel solutions….web solutions….epos solutions….conference solutions
Future bookings for in-house guestsFuture bookings for in-house guests
Head office reservationsHead office reservations
Online through third party websiteOnline through third party website
Online through own websiteOnline through own website
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Guest Manager Guest Manager solutionsolution
Phone bookings and drop-insPhone bookings and drop-ins
hotel solutions….web solutions….epos solutions….conference solutions
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Guest Manager Guest Manager solutionsolution
Phone bookings and drop-insPhone bookings and drop-ins
hotel solutions….web solutions….epos solutions….conference solutions
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Guest Manager Guest Manager solutionsolution
Online through own websiteOnline through own website
hotel solutions….web solutions….epos solutions….conference solutions
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Guest Manager Guest Manager solutionsolution
Head Office bookingsHead Office bookings
hotel solutions….web solutions….epos solutions….conference solutions
Allows restaurant to concentrate Allows restaurant to concentrate on service rather than the phoneon service rather than the phone
Instantly updated Instantly updated informationinformation
Centralised reservationsCentralised reservations
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Guest Manager Guest Manager SolutionSolution
hotel solutions….web solutions….epos solutions….conference solutions
Allow third party bookers to check Allow third party bookers to check availabilityavailability
Build events and packages with function Build events and packages with function sheetssheets
Reserve areas for private Reserve areas for private functionsfunctions
Event Management through RendezvousEvent Management through Rendezvous
Roaming access for authorised personnelRoaming access for authorised personnel
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Guest Manager Guest Manager summarysummary
hotel solutions….web solutions….epos solutions….conference solutions
Aloha POS Terminals
Aloha Guest Manager Terminals
Kitchen Video Screen
Central Reservations Office
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GueGuest st TrackingTracking
hotel solutions….web solutions….epos solutions….conference solutions
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Guest Manager Guest Manager Features Features
hotel solutions….web solutions….epos solutions….conference solutions
Highly reliable and feature-rich PC-based, securing software investmentA complete product suite
Supported by NFS, an established Hospitality Services company
Cost-effective to implement
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Main Benefits of Main Benefits of Guest ManagerGuest Manager
Seat Tables Faster
EnhanceGuest Experience
IncreaseProductivity
Enable Operational Analysis
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The NFS Business The NFS Business ModelModel
hotel solutions….web solutions….epos solutions….conference solutions
Best of breed software
24/7 helpdesk
A choice of POS hardware
Reliable and well established service offering
A dedicated team with Project Management and System Integration skills
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The NFS – Aloha PartnershipThe NFS – Aloha Partnership
A Total Solution Backed By A Total Solution Backed By Outstanding ServiceOutstanding Service
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NFS Hospitality NFS Hospitality ClientsClients
Our clients in the bar and restaurant industry include:
Below Zero, Ed’s Diner, Inc Club, Handpicked Hotels, Chelsea Football Club, Brompton Club, Mahiki, Dover Street Wine Bar, Luigi Malones, Maya, Coffee Bamber, Tamarind Tree and Clwb Ifor Bach.
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Aloha Guest Manager
Pre-assigned party to table
Joined tables
Guest Flags on the table (VIP and 1st time)
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Aloha Guest Manager
Pre-assigned party to table
Joined tables
Guest Flags on the table (VIP and 1st time)
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Aloha Guest Manager
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Aloha Guest Manager
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Aloha Guest Manager
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Aloha Guest Manager