Guerrilla Volunteering

19
Guerrilla Volunteering and Social Technology June 18, 2014 3:00 pm Hashtag: #MMCCon LD3

description

How can we capture the excitement and passion while minimizing the occasional disruptive impact of stealth volunteers? A presentation from ASAE Marketing, Membership & Communications 2014 Conference.

Transcript of Guerrilla Volunteering

Page 1: Guerrilla Volunteering

Guerrilla Volunteering and Social Technology

June 18, 20143:00 pm

Hashtag: #MMCCon LD3

Page 2: Guerrilla Volunteering

#MMCCon LD3

TODAY’S SESSIONPART 1• What is Guerrilla Volunteering?• The Volunteer Continuum

PART 2• Touch Point Mapping Exercise• Understanding YOUR Guerrilla Volunteers

PART 3• Making Space for Guerrilla Volunteers

FISHBOWL DISCUSSION

Page 3: Guerrilla Volunteering

#MMCCon LD3

YOUR PRESENTERS

Lindy Dreyersocial media lead, Digital Strategy GroupICF InteractiveCo-founder, [email protected]

Peggy Hoffman, CAEpresident, association managerMariner [email protected]

Page 4: Guerrilla Volunteering

#MMCCon LD3

www.laguerrillagardening.org (credit: Guerilla Gardening)

Page 5: Guerrilla Volunteering

#MMCCon LD3

GUERRILLA VOLUNTEERING

Giving time and talent without taking on a title and

often without a formal job description or

“permission”

Page 6: Guerrilla Volunteering

#MMCCon LD3

GUERRILLA VOLUNTEERING

Entrepreneurial Volunteering: Bringing self-defined projects or

roles to an organization

Definition from http://www.idealist.org

Page 7: Guerrilla Volunteering

#MMCCon LD3

SOCIAL MEDIA GAME CHANGER

“It is our misfortune, as a historical generation, to live through the largest expansion in expressive capability in human history, a misfortune because abundance breaks more things than scarcity.”

― Clay Shirky, Cognitive Surplus

Page 8: Guerrilla Volunteering

#MMCCon LD3

MEMBER-OWNED LINKEDIN GROUP

Created an official volunteer position.

Joined forces. Remained peer-to-peer.

Page 9: Guerrilla Volunteering

#MMCCon LD3

FPA’s MentorMatch

In the hands of members, with the guiding hands of staff

Grassroots evolution

100%

Page 10: Guerrilla Volunteering

#MMCCon LD3

ASAE Members Unite

Enabled/nurtured member engagement

Member-created to fill a void

100s served

Page 11: Guerrilla Volunteering

#MMCCon LD3

VOLUNTEER CONTINUUM

CREATINGPROMOTING GOVERNINGCONSUMING SERVING

Page 12: Guerrilla Volunteering

#MMCCon LD3

PROMOTING

CREATING

SERVINGGOVERNING

CONSUMING

EVERYONE’S DIFFERENT

PROMOTING

CREATING

SERVINGGOVERNING

CONSUMING

Page 13: Guerrilla Volunteering

VOLUNTEER CONTINUUM

CREATINGPROMOTING GOVERNINGCONSUMING SERVINGviewing, reading,

attending

liking, sharing, recommending

contributing, commenting, responding to

surveys

volunteering in non-governing

role

volunteering in a leadership

role

Anonymous on your website; Reading paid content that was forwarded to them; Happy hour crashers

Member with large networks. Or In your social media groups, always good stuff, but not always YOUR stuff

Member-owned blogs, white papers, webinars, chats, events; competing surveys; critical comments

Starting their own social media groups to promote their volunteer activities or collaborate with their groups

Posting about previously private proceedings, posting about perks, publicly criticizing decisionsGU

ERRI

LLA

OFF

ICIA

L

Page 14: Guerrilla Volunteering

#MMCCon LD3

HOW DO MEMBERS INTERACT?

official ASSOCIATION activities

unofficial GUERRILLA activities

Page 15: Guerrilla Volunteering

#MMCCon LD3

GOING GUERRILLA

Page 16: Guerrilla Volunteering

Let’s Talk!

• To talk, take a seat• Address those in fish bowl or

the entire room• Finished your point, yield your

seat

Page 17: Guerrilla Volunteering

#MMCCon LD3

Source: Gamestorming

Page 18: Guerrilla Volunteering

#MMCCon LD3

My aha is…

My action item is …

Page 19: Guerrilla Volunteering

#MMCCon LD3

Contact us …

Lindy Dreyersocial media lead, Digital Strategy GroupICF InteractiveCo-founder, [email protected]

Peggy Hoffman, CAEpresident, association managerMariner [email protected]