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Lead management reporting

is an international part of

vContact: | www.gtFace.com | info@gtFace.com | (+353) 851 261 081

Overview

02 New car sales process01 Client

06 Solution03 Problem 05 Similar solutions

04 Technology

Market leader in sales of new cars in Poland

sales of

50,000 cars per year

12% market share

115 dealerships

2500 sellers

Client

New car sales process is complicated

Average duration of the sale process:

Many different types of events in process e.g.:

Many different types of roles in process e.g.:

Call,Meeting,Test drive,Order,Invoice,…

Customer,Seller,Call center,Importer,Sales consultant…

4months

New car sales process

verification of the effectiveness of the sales process per seller, dealership and whole sales network

finding weak points in the sales process

control of the sales process in 115 dealerships

control of work of 2500 sellers

initial analysis of customer journey

Issue

Solution

Preparation of a set of Lead Management reports:

Business requirements analysis

Integration of data from various systems

Preparation of Lead Management area in data warehouse

Preparation of reports

Preparation of dedicated report distribution for:

sales managers call center importent employees sales consultants management

Technology

Similar solutions

for your attentionThank you  

vContact: | www.gtFace.com | info@gtFace.com | (+353) 851 261 081