Growth Hacks Through UX - Roy Povarchik

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Lecture

Transcript of Growth Hacks Through UX - Roy Povarchik

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roypovarchik.com @roypovar

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What is Growth Hacking?

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What is ‘Hacking’?

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Hacking is finding alternatives to the traditional uses of a system

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What is Growth Hacking?

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Not a set of tools but a state of mind

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“A growth hacker is a person whose true north is growth.”

Sean Ellis, Dropbox

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“Growth hacking is a set of tactics and best practices for dealing with user growth”

Mattan Griffel, CEO at One Month

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What hides behind the term ‘growth’?

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How do I get more users?

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How do I increase LTV of a user

How do I get more active users?

How do I get my landing page to convert better?

How do I get more users?

How do i reduce churn?

How to optimize the user onboarding?

And much more

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Growth Hackers are marketers that bring data back to the product and use it for growth

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Analytical

Obsessed

Creative

Curious

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The 3 stages of startup growth

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Product Market Fit

Grow

Retain & Bizdev

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Products that don’t reach PMF don’t grow

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The lean marketing framework

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Acquisition

Activation

Retention

Referral

Revenue

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The growth hacking cycle:

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What to test?

Assumptions

Prioritization

Define metrics

Test

Analyze

Repeat / Improve

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Acquisition Referral

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Acquisition

Pull

Push

Product

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Push Pull

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Blogging

Podcasts

Ebooks / Guides

Infographics

Webinars

Conference Pres.

SEO

Social Media

Contests

Deal Site

Leverage Others

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Push

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Ads

Promo Swaps

Affiliates

Direct Sales

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Product

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Network invitations

Social sharing

API integration

Backlinks

Incentives

Organic

Viral loops

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How can I use my product for growth?

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6Famous Growth Hacks

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Backlinks: Turning users into promoters

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1996How do you grow a free web mail service?

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Ads?

Billboards?

Radio?

Spam?

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P.S: I love you. Get your free e-mail at Hotmail.

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1 Millions users in 6 months

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Every user is a distributer

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iPhone

Blackberry

Mailbox

Evernote

Facebook

Slideshare

Youtube

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Onboarding: Designing for LTV

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Got new users but with low retention

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A large audience who signed up for an account, played around for a few days and

then never logged in again

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Viral Loops: The art of referrals

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A viral loop is the end to end experience from the moment you get invited to use a product up, sign

up and successfully invite another user.

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What you want to measure here is the viral coefficient

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How did SpringSled got its 140,000 users?

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Step 1: An efficient landing page with a clear message and a clear promise

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Step 2: Offering 2 incentives for sharing: Cut in line and get Springsled free for 12 months

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Step 3: A quick follow up email using the same messaging as the Thank you page, with a reminder of

their incentives

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Step 4: Follow up emails to track your incentive progress

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Even when you pass the sign-up goal you’re still prompted with future incentives

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Organic: When people simply love your product

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Learn from how your users are using your product

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Burbn was a location based html 5 app that lets you take pictures with 500K

investment

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Incentives: If you do this, i’ll give you that

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Want an invite to a special webinar on: How to create high converting landing pages?

Tweet this:I want an invite to @roypovar ’s next #webinar!

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Read more http://roy.roypovarchik.com

Follow me on Twitter:@roypovar