GreatNonprofits shares how nonprofits can leverage online reviews to showcase impact

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Transparency, Engagement and Showcasing Impact Online A perspective from Greatnonprofits.org – the Yelp for Nonprofits

description

At the America's Charities user conference, GreatNonprofits talked to nonprofits on how they can leverage the GreatNonprofits free online review platform to share their stories of impact. Learn more.

Transcript of GreatNonprofits shares how nonprofits can leverage online reviews to showcase impact

Page 1: GreatNonprofits shares how nonprofits can leverage online reviews to showcase impact

Transparency, Engagement and Showcasing Impact Online

A perspective from Greatnonprofits.org –the Yelp for Nonprofits

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Hurricane Katrina & How We Started

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A Citizen Feedback Tool for Nonprofits

• 1.8mm Nonprofit & project profiles• >5,500 US City & Issue Pages

• ~200,000 reviews• >20,000 Nonprofits

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Content syndication partnerships across nonprofit information platforms to audience of 20million

Open Syndication of Content

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Samples of How your reviews are syndicated…

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Getting Started : Complete Profile

Add:• Logos• Website• Social

sites

Add:Your mission statement

AddPhotosVideos

AddImpact statements

InviteReviews

AddBadges to your site; marketing

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INVITE REVIEWS

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Getting Started : Invite Reviews

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Sample Outreach: Email

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Sample Outreach: Your Website

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Sample Outreach: Press

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Sample: Social Media & Marketing

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Lessons Learned

Feedback needs to be easy, fast and inexpensive to collect

Feedback needs to be easy to understand - for everyone

Feedback needs to be dynamic, and part of continuous management improvement

Feedback should not be edited

Feedback should be public

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Why Reviews Matter

92% of consumers trust

recommendations from friends &

family

A one-star improvement on Yelp leads to a 9%

increase in revenue

70% of consumers trust online reviews as much as personal recommendations

Source: Nielson

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Social Media & Marketing Guide…Guides will be emailed; you can also get a free copy of the guide below:

Click here: http://slidesha.re/1dyOW4l

Email: [email protected]

Or Visit: greatnonprofits.org

Other information:

Greatnonprofits.org

@GreatNonprofits