GOOGLE+ HANGOUTS FOR INTERNAL COMMUNICATIONS

Why your organization needs Hangouts

IABC Intranet Global Forum

October 8, 2014

CEO Maximum-Plus.com Google+

LinkedIn @whatsnext

Presented by B.L. Ochman

Maximum-Plus.com – Google+ event production & Coaching

Organizations from parking to publishing, travel to finance, SAS to human resources use G+ Hangouts for internal communications

Hangouts for internal communications

Maximum-Plus.com – Google+ event production & Coaching

Skype vs Hangouts

Free International Calls Group Calls * 10 (3 optimal) 15 Group calls from mobile N Y Record video calls? N Y Software needed QuickTime

Gmail

*”Skype: Group video calling can be between 3 and 10 people, depending on the device. For best quality, we recommend up to 5 people”

N Y

HangoutsSkype

Maximum-Plus.com – Google+ event production & Coaching

Two types of Hangouts

Hangout Video Calls (HVCs) – private video calls via desktop or mobile for up to 10 people (15 with business account) interacting live in real-time. Start in Gmail, or with Chrome extension

Maximum-Plus.com – Google+ event production & Coaching

Two types of Hangouts

Hangout on Air (HOAs) – Live video calls with up to 15 people participating in the video, automatically recorded to your YouTube channel where they can be edited, branded and search optimized.

Hangout advantages

Hangouts are now included in Google Apps for business so organizations can connect, communicate, collaborate and share

The list of available apps includes Gmail, Spreadsheets, Documents, Drive (with up to 30GB cloud storage per user) and Calendar

Hangout advantages

Hangouts are indexed & stored in Gmail accounts, so they are easy to access

They work with all operating systems, Mac & PC

Accessible on all devices, Apple & Android

Easy collaboration with Google tools like Drive, etc.

Hangout advantages

Record the meeting to your YouTube account and then share it via Google+ or YouTube with your whole team, clients, customers, or anyone else who might be interested.

Join from any location High-definition video, CD quality sound

Who Can See Hangouts?

Public Hangouts: anyone with the URL. Private Hangouts: only people you

invite But only people with a Google+ account

can participate in the video or ask questions in real-time

Hangouts are confidential

Google claims that information shared in Hangouts is encrypted to prevent 3rd party access and never saved and stored by Google.

Maximum-Plus.com – Google+ event production & Coaching

Tools for Hangouts

Showcase app for shoppable hangouts

Tools for Hangouts

Comment Tracker

Screenshare

Cacoo

Google Drive

Uses are many and varied

EXAMPLES

Google

Talk about eating the dog food!

20,000 internal Hangouts daily

Get Out Technologies

RFID TECHNOLOGY

Pending deals

Marketing & PR

Partnerships

Inventory

“Having the ability to video-conference with each other at no cost allows us to stay connected, share info and ideas in real time…”

Squaremouth

TRAVEL INSURANCE

Interview new hires

Daily business meetings

Weekly company meetings

All first employment interviews are conducted via hangout, and we have completed almost 15 last month, with one new hire.”

The company holds daily business meetings using Hangouts, as well as a weekly company meeting.

Sealed Air

GLOBAL FOOD & MEDICAL PACKAGING

Review videos

Create diagrams with Cacoo

Replacement for email

“While watching a YouTube video in a hangout, any of us can play or pause the video or choose another video to watch. Ever try something like this in Skype? No such luck.”

Maximum-Plus.com – Google+ event production & Coaching

Scroll Motion

MOBILE ENTERPRISE SOFTWARE

Screen shares

Bi-coastal meetings with no travel

Focus groups

Market research

“From screen shares to audio calls, we find Hangouts to be more effective than traditional connectivity methods like WebEx or dial-ins”

And it helps to greatly reduce travel time and costs

JunGroup

VIDEO DISTRIBUTUON

Document collaboration

Tech team meetings

“We've equipped several of our conference rooms with Chromeboxes so that employees across the country can simultaneously use video Hangouts and collaborate on documents”

Familius

PUBLISHING

Brainstorming

Live updates on marketing plans

Database & scheduling collaboration

“We meet bi-weekly on Google Hangouts to discuss immediate needs, marketing successes, and ideas. Brainstorming is always better when you can sit down and talk it over with your coworkers :) ”

Randstad

$22B GLOBAL HUMAN RESOURCE PROVIDER

5,324 employees in 1,000 branches put an average of 100,000 people to work in the U.S. each week

Hangouts are used for all internal communications, company-wide.

Maximum-Plus.com – Google+ event production & Coaching

Progressive Automations

LINEAR ACTUATORS & MOTION DEVICES

Meetings

Scheduling

Eliminate email chains

“Hangouts made it very easy to reach contractors without leaving messages on phones or through emails.”

Express Business Loans

ONLINE SMALL BUSINESS LOANS

Project management

Track tasks

Product Development

“We use Google hangouts to facilitate project management meetings for our teams.”

Collaborate on SCRUM software development framework.

Spotlight Parking

THE UBER OF VALET PARKING

Corporate meetings

Sales meetings

App development

Uses national Hangouts with Google Drive to manage all Sales, Marketing, Operations, and App Development documentation.

Thrillist

MEMBERS ONLY ONLINE SHOPPING COMMUNITY FOR YOUNG MEN

Organize the creative process

Cut down on email

Meetings

“Hangouts makes us nimble. We can respond to shopping trends in real-timeby being able to easily meet, share, and act in real time. We eat, sleep and breathe Google Analytics, which can be part of our Hangouts.”

Videospot

VIDEO PRODUCTION & MARKETING

Record team meetings

Sales reporting

Enhances corporate culture

“…the ability to screen share dramatically increases the efficacy of our sales reporting”

“able to record the call and replay for any team members that are absent or traveling.” 

Shortstack

SOCIAL CONTEST CREATION & MEASUREMENT

Scheduling

Remote Staff Meetings

Collaboration

“Google Hangouts is our choice for staff meetings because it's free, it's stable, it's incredibly easy to use and, since we use the Google platform for our Calendar and Email, it's convenient. ”

Tapsense

MOBILE AD EXCHANGE

Onboarding

Information anywhere, any time for widespread team

“The platform is intuitive, accessible across multiple devices and involves minimal employee onboarding time. “

“…simple implementation and agile collaboration”

“…quick iterations and active, cross-functional communication”

The Media Captain

DIGTAL AGENCY

Mobile Hangouts

Scheduling video shoots

Trade show agendas

Hangouts make it easy to stay organized

Mobile Google+ Hangouts are a great way to stay in touch from trade shows and shoots. … while being able to see their surroundings.”

Select Registry

BOUTIQUE INN & HOTEL CHAIN

Staff meetings

Scheduling

New CEO immediately moved the entire staff to the Google platform – “sending a small wave of terror through the company.”

Now everyone uses Hangouts for staff meetings throughout the network

Formstack

ONLINE FORM BUILDING TOOL

Staff training

Team meetings

Interview job candidates

Design collaboration

“Hangouts have been a vital tool for our company. We're able to include ourremote employees in every day activities as if they were truly in theroom.”

Socialite

SOCIAL MEDIA FOR LIVE EVENTS

Company is run on Hangouts

National company: no faceless conference calls allowed!

“Meeting via Hangout is like actually sitting down and meeting in person where you are focused on each other and have that face-to-face visual connection- it's less boring BS, more authentic connecting.”

Socialite

‘YOU’LL LOVE IT ONCE YOU TRY IT”

They usually push back again because they don't want to learn something new, at which point I tell them that conference calls are "so 90's".

"You don't want to be old school do you?

Erin Kathleen Gargan, CEO 

Socialite

YOU DON’T WANT TO BE OLD SCHOOL – DO YOU?

“At this point even the stodgiest C level execs finally gives in for fear of appearing irrelevant and agree to 10 minutes the day before the scheduled call for me to walk them through a practice call. Then they are hooked and never want to go back :) ”

Lunametrics

GOOGLE ANALYTICS, SEO, PPC

Private community

Training

Meetings

Basecamp integration

Internal department meetings Weekly training session (called

LunaVersity) Private Google+ community to

share/discuss industry articles  We like the

Basecamp integrations with Google Calendar and collaboration from Google Drive. 

Unruly

LEADING GLOBAL PLATFORM FOR SOCIAL VIDEO ADVERTISING

With 13 offices worldwide, Unruly uses Google Hangouts everyday to connect and stay in touch with everyone from New York to London to Singapore - and everywhere in between!

 

Unruly

LEADING GLOBAL PLATFORM FOR SOCIAL VIDEO ADVERTISING

“Our NYC and London offices have daily direct Hangout feeds so we can see into each other's offices in real-time.

Hangouts are great for global teams, which at Unruly, there are many!”

Maximum-Plus.com – Google+ event production & Coaching

InVision

PROTOTYPING & DESIGN APP FOR WEB & MOBILE

Internal meetings

Remote collaboration across time zones

All 450 employees work remotely.

Use Hangouts for weekly conference calls, internal meetings, impromptu check ins and updates all take place over Hangouts, eliminating clunky dial-ins and overflowing inboxes. 

What companies say about HOAs

HANGOUT ADOPTION IS GROWING

“An incredible tool for internal communications”

“We’re big Google+ fans” “Once they try it, they’re

hooked” “Hangouts are a vital tool for

our company”

Maximum-Plus.com – Google+ event production & Coaching

What companies say about HOAs

HANGOUT ADOPTION IS GROWING

“I feel more confident that I get better attention when we’re in a Hangout… because I can see that everybody is paying attention to the screen

…and if we’re sharing I can see they are actually in the document,” says Kaplan CIO Edward Hanapole 

Maximum-Plus.com – Google+ event production & Coaching

Is there a learning curve on Google+?

You bet there is! But it’ll be worth every minute you spend.

Maximum-Plus.com – Google+ event production & Coaching

You don’t want to be old school, do you?

Hangouts

Maximum-Plus.com – Google+ event production & Coaching

CEO Maximum-Plus.com Google+

LinkedIn @whatsnextWhat’s Next Blog

BL@whatsnextonline.com

917-566-5855

Presented by B.L. Ochman

Maximum-Plus.com – Google+ event production & Coaching