GITC Head Agreement - ? Web view (a)where subclause 4.1(a) applies, the Price, Licence Fee or Charge

download GITC Head Agreement - ? Web view (a)where subclause 4.1(a) applies, the Price, Licence Fee or Charge

of 135

  • date post

    14-Jan-2019
  • Category

    Documents

  • view

    212
  • download

    0

Embed Size (px)

Transcript of GITC Head Agreement - ? Web view (a)where subclause 4.1(a) applies, the Price, Licence Fee or Charge

GITC Head Agreement

PART ONE - INTERPRETATION PROVISIONS3

1.Interpretations3

PART TWO - AGREEMENT BETWEEN THE CONTRACT AUTHORITY AND THE CONTRACTOR11

2.Term of Agreement11

3.List of Products and Services11

4.Prices, Licence Fees and Charges for Products and Services11

5.Bundled Offerings which include Third Party Items12

6.Warranty as to Prices, Licence Fees and Charges12

7.Base Cost Variation12

8.Discount Variation13

9.Formation of Contracts13

10.Customer's Functional Specifications14

11.Contractor's Specifications14

12.Additional Items15

13.No Assurance of Orders15

14.Contractor to Deal with Customers under this Agreement15

15.Customer May Enforce Agreement15

16.Minimum Insurance Requirements15

17.Restrictions on Dealings with certain Agencies16

18.Use of Approved Agents16

19.Confidentiality and Disclosure of Information16

20.Credit Card Facility17

21.Applicable Standards17

22.Condition as to Disclosure by Contractor17

23.Termination of this Agreement17

24.Termination of Contract Not to Affect Agreement17

25.Variation of Agreement17

26.Compliance with Laws18

27.Severability18

28.Industry Development Obligations18

29.Quality Compliance18

30.Performance Guarantee (Contract Authority)18

31.Unconditional Financial Undertaking (Contract Authority)18

32.Limitation of Liability18

33.Applicable Law19

34.Assignment and Novation19

35.Waiver19

36.Entire Agreement19

37.Government Taxes, Duties and Charges19

38.Notices (Contract Authority and Contractor)19

39.Cost Recovery Fee19

PART THREE - STANDARD PROVISIONS OF CONTRACT BETWEEN A CUSTOMER AND THE CONTRACTOR22

40.Provisions of Agreement to apply to the Contract22

41.Delivery and Installation22

42.Payment22

43.Sales Tax and Import Duty23

44.Price Variations Under a Contract - Hardware Products23

45.Price Variations Under a Contract - Other Products and Services23

46.Travel Expenses24

47.Unconditional Financial Undertaking (Customer)24

48.Performance Guarantee (Customer)24

49.Customer Insurance Requirements24

50.Escrow of Source Code25

51.Conduct of the Contract25

52.Customer's Obligations - Processing Environment and Customer Data26

53.Customers Obligations - Site Conditions26

54.Customer Supplied Items (CSI)26

55.Acceptance Testing (Product)27

56.Intellectual Property Rights in Contract Material30

57.Intellectual Property Rights in Tools, Object Libraries and Methodologies31

58.Contractor's Personnel31

59.Specified Personnel32

60.Sub-Contracting32

61.Site Specification and Site Preparation32

62.Access to Site33

63.Access to Contractor's Premises33

64.Documentation33

65.Training34

66.Indemnity34

67.Intellectual Property Rights Issues34

68Liability35

69.Liquidated Damages36

70.Money Recoverable by the Customer36

71.Conflict of Interest36

72.Negation of Employment and Agency37

73.Extension of Time37

74.Secrecy and Security37

75.Variation of the Contract37

76.Project, Implementation and Payment Plan38

77.Staged Implementation and Right to Terminate38

78.Termination for Breach by Contractor38

79.Consequences of Termination Pursuant to Clause 7839

80.Termination for Breach by Customer39

81.Termination or Suspension with Compensation39

82.Dispute Resolution39

83.Notices (Customer and Contractor)40

84.Additional Conditions40

84A.Intentionally not used40

84BGoods and Services Tax40

84CConfidentiality41

84DZero Tolerance Towards Violence Against Women42

PART FOUR - HARDWARE ACQUISITION AND INSTALLATION MODULE44

85.Provision of Products44

86.Product Warranty44

87.Continued Product Availability44

88.Title and Risk44

PART FIVE - HARDWARE MAINTENANCE MODULE46

89.Provision of Hardware Maintenance Service46

90.Standard of Maintenance Service46

91.Preventive Maintenance46

92.Remedial Maintenance46

93.Warranty - Hardware Maintenance Service47

94.Charges - Hardware Maintenance Service47

95.Basic Maintenance Period47

96.Hardware and System Availability48

97.Failure to Achieve Hardware and System Availability Standard49

98.Spares, Test Equipment and Diagnostic Routines49

99.Engineering Changes50

100.Hazardous Conditions50

101.Modification or Attachment of Additional Equipment50

102.Movement of Hardware51

103.Maintenance Records51

104.Variation of Hardware51

PART SIX - SOFTWARE LICENSING MODULE53

105.Grant of Licence53

106.Period of Licence53

107.Supply of Licensed Software53

108.Product Warranty (Licensed Software)53

109.Software Services and Support Services54

110.Protection and Security of Licensed Software54

111.Termination and Conversion of Licence54

112.Termination on Notice55

113.Consequences of Termination55

PART SEVEN - IT CONSULTANCY MODULE57

114.Provision of Consultancy Service57

PART EIGHT - SOFTWARE DEVELOPMENT AND MODIFICATION MODULE59

115.Contractor to Supply Deliverables including Developed Software59

116.Developed Software Specifications59

117.New and Updated Facilities59

118.Existing Software Modification59

119.Developed Software Detailed Design Specification59

120.Methodology for Software Development Procedures and Documentation59

121.Developed Software Warranty60

122.Support Services60

123.Source Code61

PART NINE - SOFTWARE SUPPORT MODULE63

124.Support Service63

125.Warranty (Software Support)63

126.Updates and New Releases63

127.Documentation and Training (Updates and New Releases)64

128.Termination on Notice64

129.Consequences of Termination64

PART TEN - SYSTEMS INTEGRATION MODULE66

130.Supply and Integration of System66

131. Contractor as Agent66

132Contractor Supplied Equipment (CSE)66

133.Maintenance of Customer Supplied Items (CSI)66

134.Warranty (The System)66

135.Acceptance Testing (The System)67

PART ELEVEN - DATA CONVERSION AND MIGRATION MODULE71

136.Data Conversion and Migration Services71

PART TWELVE - PACKAGED SOFTWARE LICENSING MODULE73

137.Licence73

138.Period of Licence73

139.Supply of Packaged Software74

140.Supply of Packaged Software through Distributors and Dealers74

141.Product Warranty (Packaged Software)74

142.Software Services and Support Services75

143.Protection and Security of Packaged Software75

144.Specified Operating Environment75

PART THIRTEEN - FACILITIES MANAGEMENT SERVICES MODULE77

145.Provision of Facilities Management Services77

146.Level of Service77

147.Service Period77

148.Variation of Configuration77

149.Review Procedures77

150.Service Performance Factors78

151.Management of Support Services78

152.System Availability under Facilities Management Services78

153.System Downtime78

154.Customer Responsibilities79

155.Rebates and Reimbursements79

156.Problem Escalation Procedure79

PART FOURTEEN - ACCESS SERVICES MODULE81

157.Provision of Access Services81

SCHEDULE 184

AGREEMENT DETAILS84

SCHEDULE 286

PRODUCT AND SERVICE DETAILS86

SCHEDULE 389

INFORMATION TO BE CONSIDERED WHEN PREPARING AN OFFICIAL ORDER89

SCHEDULE 499

PROJECT, IMPLEMENTATION AND PAYMENT PLAN99

SCHEDULE 5103

LIST OF CUSTOMER SUPPLIED ITEMS (CSI)103

SCHEDULE 6104

LIST OF DELIVERABLES104

SCHEDULE 7105

LIST OF CUSTOMER SUPPLIED ITEMS TO BE ACQUIRED BY CONTRACTOR AS AGENT105

SCHEDULE 8106

LIST OF CONTRACTOR SUPPLIED EQUIPMENT AND PRICES106

SCHEDULE 9108

ACCEPTANCE TESTS FOR THE SYSTEM108

SCHEDULE 10109

DEED OF CONFIDENTIALITY109

SCHEDULE 11113

UNCONDITIONAL FINANCIAL UNDERTAKING113

SCHEDULE 12114

PERFORMANCE GUARANTEE114

SCHEDULE 13116

ESCROW AGREEMENT116

SCHEDULE 14125

SPECIFIED SUB-CONTRACTORS125

SCHEDULE 15126

STATUTORY DECLARATION BY SUB-CONTRACTOR126

SCHEDULE 16127

FACILITIES MANAGEMENT SERVICE PLAN127

SCHEDULE 17128

CONFIDENTIAL PROVISIONS128

Government Information Technology ConditionsVersion 2

TABLE OF CONTENTS

Clause DescriptionPage

NumberNumber

Page 82

4851-17 | 3018032 | December 2018

Page (viii)

DEED OF AGREEMENT

This Deed of Agreement is made theday of201 .

BETWEEN:

The Crown in Right of the State of Tasmania (in this document referred to

as the Crown) of the one part

AND

the registered office of which

is situated at

(in this document referred to as "the Contractor") of the other part

WHEREAS:

1.The Crown wishes to establish term arrangements for the supply by the Contractor of Products and Services to a Customer in accordance with the terms and conditions of this Agreement.

2.A Customer may wish to be supplied with Products and Servic