Job Scheduling and Dispatch

Customizable Mobile Forms

Mapping and Location

Reports and Accountability

Mobility Solutions for

Home Healthcare

GeoPal is a mobility solution for home healthcare providers that need to

provide a reliable, professional care service to patients and families.

• Verified proof of attendance with time, date & location stamps

• Seamless integration with HR, rostering, or other IT systems

• Simple scheduling of appointments, with mapped directions

• Improved productivity & accountability, through better visibility

• Eliminate paperwork for accurate patient care records and to

reduce your admin time & costs

What is GeoPal?

GeoPal for Home Healthcare

GeoPal is so flexible in deployment it can be used to manage just about any workflow for

your staff out in the field. Currently used by Home Healthcare providers for:

• Schedule and dispatch appointment details directly to carer’s

mobile phone, including care plan and driving directions

• Provide verified proof of attendance in the patient’s home

• Complete summary of care services provided during each visit,

accessible via an online portal for patient’s family or next of kin

• Provide a panic alarm for protection in case of a threat to

personal safety, or when emergency assistance is needed.

Problems Solved by GeoPal

VisibilityLack of visibility of staff when they leave the office, hard to prevent time theft

AccountabilityLost, incomplete, or delayed paperwork = no proof of attendance and inaccurate care records, leading to dissatisfied clients

EfficiencyHigh admin costs due to manual processing of paper records & data re-entry

Proof of Attendance Need to ensure the assigned carer attends at the right time and location is paramount.

Compliance with Health & SafetyNo efficient way to monitor carer’s personal safety, provide panic alarm for their protection.

There are two parts to GeoPal, a mobile app and a web management system.

The mobile app is used to replace paper-based patient care plans

allowing carers to forget about paperwork and focus on caring for the patient.

Record notes and comments, photo, GPS location, and more - securely transferred

between the client home and the office with no need for data re-entry.

GeoPal mobile apps are available for Android and iPhone.

How it works – Mobile App

How it works – Web Management System

There are two parts to GeoPal, a mobile app and a web management system.

The online management system streamlines scheduling and operations, providing visibility

of carer locations and real-time reports for improved decision making, and gives an online

portal for next of kin to view client visit reports.

• Used to create mobile forms and workflows for patient care plans, schedule and dispatch jobs.

• Track the location of carers, assets, and client addresses on an interactive map.

• Customize, schedule and analyse reports and records from client visits in real-time.

GeoPal creates significant efficiencies in dispatching appointment details to carers,

by eliminating paperwork.

• Use the GeoPal web management system to schedule each carer’s appointments, or

integrate with your existing rostering system to dispatch the appointments to the GeoPal

app on the carer’s mobile phone.

• Each appointment shows the client address with turn-by-turn driving directions, the time

and date of the appointment, and the care tasks to be completed during the visit.

• Flexible Scheduling makes reassigning appointments easier and reduces administration

time and paperwork.

Simplify Scheduling and Dispatch

GeoPal provides real-time proof of attendance for carers at clients’ homes.

• On arrival, carers use the GeoPal mobile app to scan a unique RFID/NFC tag

(electronic bar code) inside the client’s home and scan it again on departure.

• The scans record the time, date and the tag location details,

which are unique to the client’s home, and records this accurately

and securely in the GeoPal app.

• GeoPal provides irrefutable evidence of attendance and the length

of time the carer spent with the client.

Verified Proof of Attendance

NFC

• Create individual care plans for each client and send the details to the GeoPal app.

• The carer records completion of each task and any comments on the app, and takes any

photos for evidence. All actions are time and date stamped for accountability.

• This data is sent in real-time back to the office, giving supervisors a live view of what is

happening during the day.

High Alert Notifications

When the carer uses the phone to scan the RFID tag at the client’s home, the phone will

display any “High Alert Notifications” left by the carer during the previous visit.

The subsequent carer can see messages like “client declined breakfast” or “client not

feeling good today”, and adjust the care provided appropriately.

Individual Care Plans

With real time location monitoring, GeoPal gives greater visibility of carer locations outside

the office, ensuring you can be confident you know where carers are at all times.

With GeoPal mobile app, the carer can raise a panic alarm while at the client’s home, if they

come under duress, or if a client falls and requires urgent assistance, such as another carer

or an ambulance to be sent to the home.

Using GeoPal to raise an alarm in duress or alert the office of the need to send assistance in

case of emergency provides protection and support for your carers.

Protect Carer Safety

Provide peace of mind and promote confidence in your care service with families by

providing an online portal through which next of kin can view reports from each care visit.

As all visit arrival and departure times are recorded, along with the care tasks completed by

the carer, this information can be made available to next of kin on a web portal.

Using the GeoPal portal allows families of clients to see their loved one is getting the agreed

level of care, giving comfort & satisfaction.

The GeoPal portal provides a differentiator for home healthcare providers, with complete

transparency and accountability for all care services provided.

Transparency for Families

Eliminating paperwork by using GeoPal mobile app to record proof of attendance, care

service provided, and client notes with real-time reporting ensures more accurate records

and better accountability.

GeoPal significantly reduces administration time and costs associated with:

• Re-entry of care visit notes from paper forms or spreadsheets,

• printing and distributing patient care plans and appointment details,

• deciphering handwritten notes,

• searching for lost or delayed paperwork.

Reduce Admin Time & Costs

Enhance the investment in your office systems by adding mobility to these systems,

providing a communication channel between your back office and the front lines, to

improve the quality of data capture and reporting for your business.

GeoPal’s flexible and open API suite enables you to integrate and share

information with almost any existing IT system.

GeoPal has integrated with several IT systems used by Home Healthcare

providers for HR, rostering, CRM, and invoicing.

Seamless Integration

GeoPal is a cloud service and mobile app to manage mobile workers, reducing admin costs

and increasing productivity, giving your business a competitive edge.

Companies using GeoPal:

• Eliminate up to 100% of paperwork

• Reduce administration time and costs by up to 50%

• Provide verified proof of attendance and service delivery

• Create detailed, accurate reports in minutes rather than days

• Enhance customer satisfaction with real-time proof of attendance

• Assist in meeting Health & Safety Regulations for protecting workers

Benefits of GeoPal

Job Scheduling and Dispatch

Customizable Mobile Forms

Mapping and Location

Reports and Accountability

Mobile Workforce Management for Home Healthcare

GeoPal cloud and mobile app improves accountability and scheduling efficiency for home healthcare providers.

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