Business Intelligence Shift from Tactical to Strategic

NITIN MUNJAL

How has Business Intelligence Evolved ?

http://www.yellowfinbi.com/YFCommunityNews-Defining-Business-Intelligence-3-0-159445

Segmentation

Analytic Applications and Performance Management

Business Intelligence (BI) Platforms

Corporate Performance Management (CPM) Suite

Advanced Analytics

Characteristics Strategic Tactical Operational / Real-TimeBusiness objectives Long term (strategic) Tactical ( defined for

Strategic Goals )Manage and optimize daily

business operations

User type Top/senior manager, financial analysts

Top/senior manager,financial analysts, operational

managers

Top/senior manager, financial analysts, operational managers,

operational users (call center, sales agent)

User population Tens Tens- hundreds Tens - thousandsTime framework for analysis Months – years Days - months 1 day / seconds

Data type Historic Historic Historic, current (zero latency)

Query response time Hours – minutes Hours - seconds Minutes - seconds

Instruments for dataaccess

Excel, BI specifictools

Excel, BI specifictools

Portals, Dashboards, Scorecards,

Alerts

Data disponibility Non critical: Tolerantto non-disponibility

Non critical: Tolerantto non-disponibility

Critical: Cannot tolerate nondisponibility

Latency High High-medium LowData freshness Old Old-new New

Business Intelligence Types

Business Drivers for Pervasive and More Strategic Use of Business Intelligence

•Multiple and interlinked strategies and metrics.

•More rapidly changing business processes.

• Fragmented planning and performance management systems.

• Increased scrutiny and transparency.

• Consumerization of information and technology.◦ shift in focus creates an opportunity for IT leaders to help their organizations (business and senior

management) realize the short- and long-term potential value by focusing on business-driven and strategic approaches

◦ strategic approach will most likely include — and should balance — tactical and strategic requirements

Tactical to Strategic

Tactical to Strategic Impact on Business Intelligence Initiatives

Business intelligence and performance management initiatives, technologies and services are

evolving in response to changing business dynamics.

Some of these changes include: Increased use of process-driven and packaged analytic applications. Increased use of business intelligence within workplace applications. Broader business intelligence platform capabilities and services. Increased role of service providers.

Analytics EvolutionHow Analytics Need to Evolve to Deliver Collective

Insights

Standard Features :

End to End

Easy Adoption

Fast Implementation

Business Focused

Enable Storytelling

Analytics Maturity Model and Decision Making

http://samproject.net/sam-and-business-intelligence/

http://blogs.sas.com/content/sascom/2013/12/07/how-to-get-analytic-results-across-the-enterprise/

Analytics to Advanced Analytics

Analytics to Advanced Analytics

http://www.slideshare.net/McK_CMSOForum/big-data-and-advanced-analytics-16-use-cases

Analytics to Advanced Analytics

Questions ?