Future Research Corporation - GSA Advantage

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Tel: 256.430.4304 Fax: 256.430.4308 www.future-research.com

Future Research

Corporation

Multiple Award Schedule

May 16, 2018 – May 15, 2023

(Potential Option Years through May 15, 2038)

Pricelist Effective: March 26, 2021 Mod: A826

Contract Number 47QTCA18D00CB

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MULTIPLE AWARD SCHEDULE

Special Item No. 54151S Information Technology Professional Services

Special Item No. 518210C Cloud Computing Services

SPECIAL ITEM NUMBER 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS CODE D301 IT Facility Operation and Maintenance

FPDS CODE D302 IT Systems Development Services

FPDS CODE D306 IT Systems Analysis Services

FPDS CODE D307 Automated Information Systems Design and Integration Services

FPDS CODE D308 Programming Services

FPDS CODE D310 IT Backup and Security Services

FPDS CODE D311 IT Data Conversion Services

FPDS CODE D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services

FPDS CODE D316 IT Network Management Services

FPDS CODE D317 Creation/Retrieval of IT Related Automated News Services, Data Services, or

Other Information Services (All other information services belong under

Schedule 76)

FPDS CODE D399 Other Information Technology Services, Not Elsewhere Classified

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software

and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 - Information Technology Schedule is not to be used

as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited

to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and

related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are

not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision

of implementation, maintenance, integration, or training services in direct support of a product. Under such

circumstances the services must be performed by the publisher or manufacturer or one of their authorized agents.

SPECIAL ITEM NUMBER 518210C – CLOUD COMPUTING SERVICES

FPDS CODE D305 IT and Telecom Teleprocessing, Timeshare, and Cloud Computing

FPDS CODE D310 IT Backup and Security Services

FPDS CODE D399 Other Information Technology Services, Not Elsewhere Classified

Future Research Corporation

675 Discovery Dr., Bldg. 2, Suite 102

Huntsville, AL 35806

(256) 430-4304

www.future-research.com

http://www.future-research.com/

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Contract Number: 47QTCA18D00CB

Period Covered by Contract: 5/16/2018 - 5/15/2023

General Services Administration

Federal Acquisition Service

Products and ordering information in this Authorized Information Technology Schedule Pricelist are also available on

the GSA Advantage! System (http://www.gsaadvantage.gov).

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Table of Contents

INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS .............. 1

SPECIAL NOTICE TO AGENCIES: Small Business Participation ............................................................................ 1

1. Geographic Scope of Contract ............................................................................................................................ 1

2. Ordering Address and Payment Information ...................................................................................................1-2

3. Liability for Injury or Damage ............................................................................................................................ 2

4. Statistical Data for Government Ordering Office Completion of Standard Form 279 ........................................ 2

5. FOB Destination ................................................................................................................................................. 2

6. Delivery Schedule ............................................................................................................................................... 2

7. Discounts .........................................................................................................................................................2-3

8. Trade Agreements Act of 1979, as amended ...................................................................................................... 3

9. Statement Concerning Availability of Export Packing ....................................................................................... 3

10. Small Requirements ............................................................................................................................................ 3

11. Maximum Order ................................................................................................................................................. 3

12. Ordering Procedures for Federal Supply Schedule Contracts ............................................................................. 3

13. Federal Information Technology/Telecommunications Standards Requirements .............................................. 3

13.1 Federal Information Technology/Telecommunication Standards ............................................................... 3

13.2 Federal Telecommunication Standards (FED-STDS) ................................................................................. 4

14. Contractor Tasks/Special Requirements (C-FSS-370)(Nov. 2003) .................................................................... 4

15. Contract Administration for Ordering Activities ................................................................................................ 5

16. GSA Advantage! ................................................................................................................................................. 5

17. Purchase of Open Market Items .......................................................................................................................... 5

18. Contractor Commitments, Warranties and Representations ............................................................................... 5

19. Overseas Activities ..........................................................................................................................................5-6

20. Blanket Purchase Agreements (BPAs)................................................................................................................ 6

21. Contractor Team Arrangements .......................................................................................................................... 6

22. Installation, Deinstallation, Reinstallation .......................................................................................................... 6

23. Section 508 Compliance ..................................................................................................................................6-7

24. Prime Contractor Ordering from Federal Supply Schedules ............................................................................... 7

25. Insurance - Work on a Government Installation (Jan. 1997) (FAR 52.228-5) .................................................... 7

26. Software Interoperability .................................................................................................................................... 7

27. Advance Payments .............................................................................................................................................. 7

IT Professional Services (Labor Category Descriptions) .........................................................................................8-23

Schedule Price List ................................................................................................................................................. 24-25

Terms and Conditions Applicable to IT Professional Services (SIN 54151S) ....................................................... 26-28

USA Commitment to Promote Small Business Participation Procurement Programs ................................................ 29

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Best Value Blanket Purchase Agreement Federal Supply Schedule ........................................................................... 30

SAMPLE Blanket Purchase Agreement ................................................................................................................. 31-32

Basic Guidelines for Using Contractor Team Arrangements ...................................................................................... 33

Terms and Conditions Applicable to Cloud Computing Services (SIN 518210C) ...................................................... 34

Description of Cloud Computing Services ............................................................................................................. 35-36

Cloud SIN 518210C Pricing ........................................................................................................................................ 37

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INFORMATION FOR ORDERING ACTIVITIES

APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: Small Business Participation

SBA strongly supports the participation of small business concerns in the Federal Acquisition Service. To enhance

Small Business Participation, SBA policy allows agencies to include in their procurement base and goals, the dollar

value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against

these goals.

For orders exceeding the micro-purchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of

at least three schedule contractors or consider reasonably available information by using the GSA Advantage! Online

shopping service (www.gsaadvantage.gov). The catalogs/pricelists, GSA Advantage! and the Federal Acquisition

Service Home Page (www.gsa.gov/fas) contain information on a broad array of products and services offered by small

business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small

business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned

small businesses among those considered when selecting pricelists for a best value determination. For orders

exceeding the micro-purchase threshold, customers are to give preference to small business concerns when two or

more items at the same delivered price will satisfy their requirement.

1. Geographic Scope of Contract

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S.

Territories. Domestic delivery also includes a port or consolidation point, within the areas, for orders received from

overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, D.C., Alaska, Hawaii, Puerto

Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[ ] The Geographic Scope of Contract will be domestic and overseas delivery.

[ ] The Geographic Scope of Contract will be overseas delivery only.

[X] The Geographic Scope of Contract will be domestic delivery only.

2. Ordering Address and Payment Information

Future Research Corporation accepts credit card payments equal to or less than the micro-purchase for oral or written

orders under this contract. The Contractor and the ordering agency may agree to use the credit card for dollar amounts

over the micro-purchase threshold (See GSAR 552.232-79 Payment by Credit Card). In addition, bank account

information for wire transfer payments will be shown on the invoice.

The following address and telephone number can be used to obtain technical and/or ordering assistance:

Ordering:


675 Discovery Dr., Bldg. 2, Ste. 102


Phone: (256) 430-4304, ext. 222

Fax: (256) 430-4308

http://www.gsaadvantage.gov/

http://www.gsa.gov/fas

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Payment by credit card:




3. LIABILITY FOR INJURY OR DAMAGE

The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property

arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or

negligence of the Contractor.

4. STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD

FORM 279

Block 9: G. Order/Modification Under Federal Schedule Contract

Block 16: Data Universal Numbering System (DUNS) Number: 036660686

Block 30: Type of Contractor: Other Small Business

Block 31: Woman-Owned Small Business - No

Block 37: Contractor’s Taxpayer Identification Number (TIN): 631159411

Block 40: Veteran-Owned Small Business - No

4a. CAGE Code: 06DW3

4b. Contractor is active in System for Award management (SAM) database.

Expiration Date: 07/22/21

5. FOB DESTINATION

6. DELIVERY SCHEDULE

a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after

receipt of order (ARO), as set forth below:

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)

54151S 30 days

518210C 30 days

b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the

bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to

contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry

within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor

offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon

accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other

terms and conditions of the contract.

7. DISCOUNTS SIN 54151S: Prices shown are NET Prices; Basic Discounts have been deducted.

a. Prompt Payment: Government (1% - 10 days from receipt of invoice or date of acceptance, whichever is later).

b. Quantity: Government (2% > $500,000)

c. Dollar Volume: Government (2% > $500,000)

d. Other Special Discounts: N/A

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DISCOUNTS SIN 518210C: Prices shown are NET Prices; Basic Discounts have been deducted.

a. Prompt Payment: N/A

b. Quantity: Government: N/A

c. Dollar Volume: Government N/A

d. Other Special Discounts: N/A

8. TRADE AGREEMENTS ACT OF 1979, as amended:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products,

Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

9. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING:

Not applicable for this Contractor.

10. Small Requirements: The minimum dollar of orders to be issued is $100.00.

11. MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt payment.)

The Maximum Order for the following Special Item Numbers is $500,000.00.

a. SIN 54151S Information Technology Professional Services

b. SIN 518210C Cloud Computing Services

Note: An order may be placed against the Schedule contract even though it exceeds the maximum order threshold of

$500,000.00 under SIN 54151S and 518210C.

12. ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an

order or establishing a BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS

REQUIREMENTS: Ordering activities acquiring products from this Schedule must comply with the provisions of

the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine

whether or not specific products listed herein comply with Federal Information processing Standards (FIPS) or Federal

Telecommunications Standards (FEDS-STDS), which are cited by ordering activities, shall be responded to promptly

by the Contractor.

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS)

Information Technology products under this Schedule that do not conform to Federal Information Processing

Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS

Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department

of Commerce, National Institute of Standards and Technology (NIST), pursuant to the National Security Act.

Information concerning their availability and applicability should be obtained from the National Technical

Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary

standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS

Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above

address, or telephone number (703) 487-4650.

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13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS)

Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-

STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD." Federal

Telecommunication Standards are issued by the U.S. Department of Commerce, National Institute of Standards and

Technology (NIST), pursuant to the National Security Act. Ordering information and information concerning the

availability of FED-STDS should be obtained from the GSA, Federal Acquisition Service, Specification Section, 470

East L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202) 619-8925. Please include a

self-addressed mailing label when requesting information by mail. Information concerning their applicability can be

obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology,

Gaithersburg, MD 20899, telephone number (301) 975-2833.

14. CONTRACTOR TASKS/SPECIAL REQUIREMENTS (C-FSS-370) (NOV. 2003)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security

clearances in the performance of orders issued under this contract. All costs associated with

obtaining/possessing such security clearances should be factored into the price offered under the Multiple

Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract.

Allowable travel and per diem charges are governed by Pub. L. 99-234 and FAR Part 31, and are

reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the

Multiple Award Schedule. Travel in performance of a task order will only be reimbursable to the extent

authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel and per diem

charges.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to

obtain/possess any variety of certifications, licenses, and accreditations for specific FSC/service code

classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and

accreditations should be factored into the price offered under the Multiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage

for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such

insurance should be factored into the price offered under the Multiple Award Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions

in the performance of orders issued under this contract. Ordering activities may require agency approval

of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as

determined by the ordering agency, the Contractor’s participation in such order may be restricted in

accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance

with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or

negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide

property, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal

year. Funds may not be presently available for any orders placed under the contract or any option year.

The Government’s obligation on orders placed under this contract is contingent upon the availability of

appropriated funds from which payment for ordering purposes can be made. No legal liability on the part

of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

(k) Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of the

Contractor having worked overtime. For services applicable to the Service Contract Act (as identified in

the Schedule), the labor rates in the Schedule will vary as governed by labor laws (usually assessed a time

and a half of the labor rate).

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15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES

Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise

the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs

(l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See 52.212-4).

16. GSA Advantage

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to

vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches

across all contracts including, but not limited to:

(1) Manufacturer;

(2) Manufacturer's Part Number; and (3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: Internet

Explorer). The Internet address is http://www.gsaadvantage.gov

17. PURCHASE OF OPEN MARKET ITEMS

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not

on a Federal Supply Schedule contract. Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply

Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase

agreement (BPA) or an individual task or delivery order, only if -

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule

have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items

(Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule

is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

a. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed

to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system

performance and/or configuration, physical, design and/or functional characteristics and capabilities of a

product/equipment/ service/software package submitted in response to requirements which result in orders

under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description,

drawings, and/or specifications furnished by the Contractor.

b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.

c. The maintenance/repair service provided is the standard commercial terms and conditions for the type of

products and/or services awarded.

19. OVERSEAS ACTIVITIES

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment

in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:

http://www.gsaadvantage.gov/

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N/A

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available,

in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a

reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively

required for the fulfillment of the terms and conditions of this contract.

20. BLANKET PURCHASE AGREEMENTS (BPAs)

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may

be established with one or more schedule contractors. The number of BPAs to be established is within the discretion

of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the

effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

21. CONTRACTOR TEAM ARRANGEMENTS

Teaming partners participating in Future Research Corporation team arrangements must abide by all terms and

conditions of their respective agreements. This includes compliance with Clauses 552.238-74, Industrial Funding Fee

and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and

services provided under its individual contract. Those interested in pursuing teaming opportunities with Future

Research Corporation should contact our Director of Business Development:


ATTN: William Harris, Director of Business Development

Phone: (256) 430-4304

Fax: (256-430-4308

Email: [email protected]

22. INSTALLATION, DEINSTALLATION, REINSTALLATION

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States

or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of

public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed

directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of

Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing

of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of

a public building or public work that is incidental to furnishing supplies or equipment under a supply contract.

However, if the construction, alteration, or repair is segregable and exceeds $2,000, then the requirement of the Davis-

Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and

enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage

determination will be issued by the ordering activity at the time a request for quotations is made for applicable

construction classified installation, deinstallation, and reinstallation services under SIN 132-8 or 132-9.

23. SECTION 508 COMPLIANCE

I certify that in accordance with 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d), FAR 39.2, and

the Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT)

Accessibility Standards (36 CFR 1194) General Services Administration (GSA), that all IT

hardware/software/services are 508 compliant:

Yes X No ______

The offeror is required to submit with its offer a designated area on its website that outlines the Voluntary Product

Accessibility Template (VPAT) or equivalent qualification, which ultimately becomes the Government Product

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Accessibility Template (GPAT). Section 508 compliance information on the supplies and services in this contract are

available at the following website address (URL): www.future-research.com.

The EIT standard can be found at: www.Section508.gov/.

24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an

ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order –

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a

copy was previously furnished to the Federal Supply Schedule contractor); and

(b) The following statement:

This order is placed under written authorization from _____ dated ______. In the event of any inconsistency between

the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.

25. INSURANCE - WORK ON A GOVERNMENT INSTALLATION (JAN. 1997) (FAR 52.228-5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at

least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that

the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to

the effect that any cancellation or any material change adversely affecting the Government's interest shall not be

effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever

period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this

contract that require work on a Government installation and shall require subcontractors to provide and maintain the

insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all

subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

26. SOFTWARE INTEROPERABILITY

Offerors are encouraged to identify within their software items any component interfaces that support open standard

interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government

agency-sponsored program or in an independent organization program. Interfaces may be identified by reference to

an interface registered in the component registry located at http://www.core.gov.

27. ADVANCE PAYMENTS

A payment under this contract to provide a service or deliver an article for the United States Government may not be

more than the value of the service already provided or the article already delivered. Advance or pre-payment is not

authorized or allowed under this contract. (31 U.S.C. 3324)

http://www.section508.gov/

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INFORMATION TECHNOLOGY SERVICES

Commercial Labor

Category

Minimum/

General Experience and

Years of Experience

Functional Responsibility

Educational

Requirements

Program Manager—

Senior

Minimum of twelve (12) years

of experience. Two (2) years of

experience is equivalent to one

(1) year of education (i.e. eight

(8) years of experience is

equivalent to a Bachelor’s

Degree).

Under general direction, oversees the

operational planning, establishment,

execution, and evaluation of a multifaceted

program/project, typically consisting of a set

of closely related subprograms or associated

activities. Oversees fiscal, operational,

administrative, and human resources

management of the program; seeks and

develops outside funding sources; serves as

principal point of representation and liaison

with external constituencies on operational

matters; and provides day-to-day

technical/professional guidance and

leadership, as appropriate, to the area of

expertise. May function as Deputy program

manager.

BS/BA or

equivalent in a

related discipline

Program Manager—

Intermediate

Minimum of ten (10) years of

experience. Two (2) years of





Degree).

Under immediate supervision, oversees the

operational planning, establishment,

execution, and evaluation of a multifaceted

program/project typically consisting of a set

of closely related subprograms or associated

activities. Oversees fiscal, operational,

administrative, and human resources

management aspects of the program; seeks

and develops outside funding sources; serves

as principal point of representation and

liaison with external constituencies on

operational matters; and provides day-to-day

technical/professional guidance and

leadership, as appropriate, to the area of

expertise. May function as Deputy program

manager.

BS/BA or

equivalent in a

related discipline

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Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Project Manager Minimum of eight (8) years of

experience. Two (2) years of





Degree).

Responsible for all aspects of the

development and implementation of assigned

projects and provides a single point of

contact for those projects. Takes projects

from original concept through final

implementation. Interfaces with all areas

affected by the project including end users,

computer services, and client services.

Defines project scope and objectives.

Develops detailed work plans, schedules,

project estimates, resource plans, and status

reports. Conducts project meetings and is

responsible for project tracking and analysis.

Ensures adherence to quality standards and

reviews project deliverables. Manages the

integration of vendor tasks and tracks and

reviews vendor deliverables. Provides

technical and analytical guidance to project

team. Recommends and takes action to direct

the analysis and solutions of problems.

BS/BA or

equivalent in a

related discipline

Project Control

Specialist

Two (2) years of general

experience.

Performs complex evaluations of existing

procedures, processes, techniques, models,

and/or systems related to management

problems or contractual issues, which would

require a report and recommend solutions.

Develops work breakdown structures,

prepares charts, tables, graphs, and diagrams

to assist in analyzing problems. Provides

daily supervision and direction to staff.

Oversees financial management and

administrative activities, such as budgeting,

manpower resource planning, and financial

reporting.

BS/BA or

equivalent in a

related discipline

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Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Trainer Six (6) years of general

experience identifying,

developing, implementing, and

conducting training and

instruction of technical-based

subject matter related to

computer hardware/software,

communications, local and

wide area networking, Internet,

video, imaging, business

processes, Government

regulations,

procurement/acquisition,

strategic planning, etc., as

required for a particular

situation.

Designs, develops, prepares and refines

HSPD-12 training curriculum and course

materials for various classroom and other

instructional environments. Possesses skills

and knowledge in computer-based and

multimedia training environments. Conducts

training requirements surveys, designs

computer-based and multimedia curriculum

in response to specific system training

requirements during the life cycle.

BS/BA or

equivalent in a

related discipline

Software Architect Ten (10) years of general

experience. Senior Architect

who independently performs a

variety of system design and

integration tasks which are

broad in nature and are

concerned with design,

implementation and

architecting of major systems,

systems of systems, integration

of systems elements and related

support systems. Often

supervises a broad team of

engineers through project

completion.

Works independently designing and

developing new software products or major

enhancements to existing software. May lead

a large development team in design of highly

complex software systems. Acts as highest-

level technical expert, addressing problems

of systems integration, compatibility, and

multiple platforms. Responsible for project

completion. Performs feasibility analysis on

potential future projects to management.

BS/BA or

equivalent in a

related discipline

11 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Systems Engineer -

Intermediate

Four (4) to six (6) years of

experience depending on

education. Systems Engineer

independently performs

unusually complex network

engineering tasks for

management and/or the

customer involving application

of advanced engineering

principles, theories and

technical concepts which

require extensive

scientific/engineering

knowledge, experience and

ingenuity.

Under general supervision, performs high-

level systems analysis, evaluation,

design, integration, documentation, and

implementation of very complex application

that require

a thorough knowledge of administrative and

technical skills. Directs and participates in all

phases of system development with emphasis

on planning, analysis, evaluation, integration,

testing and acceptance phases (IV&V and

DT&E). Applies higher-level business or

technical

principles and methods to very difficult

technical problems to arrive at automated

engineering

solution.

BS/BA and six (6)

years of experience

or a Master's degree

and four (4) years of

experience.

Software Engineer—

Senior

Eight (8) years of experience in

the analysis, planning, design,

development, installation,

reengineering, and/or support

of integrated systems.

Knowledgeable of software

engineering concepts,

principles, methods, processes

and procedures.

Under general direction, conducts or

participates in multidisciplinary research and

collaborates with equipment designers and/or

hardware engineers in the planning, design,

development, and utilization of electronic

data processing systems software.

Determines computer user needs; advises

hardware designers on machine

characteristics that affect software systems

such as storage capacity, processing speed,

and input/output requirements; designs and

develops compilers and assemblers, utility

programs, and operating systems.

Bachelor’s degree

and 8 years of

experience or

Master’s degree and

6 years of

experience.

Software Engineer—

Associate

Zero (0) to two (2) years of

experience in the analysis,

planning, design, development,

installation, reengineering,

and/or support of integrated

systems. Knowledgeable of

software engineering concepts,


and procedures.

Under direct supervision, assists in designing

and developing compilers and assemblers,

utility programs, and operating systems.

BS/BA or

equivalent in a

related discipline

12 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Applications

Programmer—Senior

Four (4) to six (6) years of








and procedures.

Under general direction, devises or modifies

procedures to solve complex problems

considering computer equipment capacity

and limitations, operating time and form of

desired results. Designs, codes, tests, debugs

and documents those programs. Competent

to work at the highest technical level of all

phases of applications programming

activities. Note: This position does not

perform systems analysis functions.

BS/BA or

equivalent in a

related discipline

Applications

Programmer—

Intermediate

Two (2) or less years of








and procedures.

Under general supervision, modifies

moderately complex applications programs

from detailed specification. Codes, tests,

debug, and documents and maintains those

programs. Competent to work on most

phases of applications programming

activities, but requires instruction and

guidance in phases. Note: This position does

not perform systems analysis functions.

BS/BA or

equivalent in a

related discipline

Configuration

Management (CM)

Specialist—Senior

Four (4) or more years of

experience in software and/or

hardware configuration

management.

Under general direction, responsible for

effectively tracking, logging, categorizing,

and maintaining changes made against the

accepted Army baseline(s) standards.

Develops, distributes, and tracks all change

packages resulting from approved

Configuration Control Board action. Trains

personnel by conducting workshops and

seminars on the proper methodology to

maintain a proactive CM program. Provides

daily support and direction to staff as to

change status requirements, deadlines, and

problems.

BS/BA or

equivalent in a

related discipline

Configuration

Management (CM)

Specialist—

Intermediate

Two (2) or more years of

experience in software and/or

hardware configuration

management.

Under immediate supervision, responsible

for effectively tracking, logging,

categorizing, and maintaining changes made

against the accepted Army baseline(s)

standards. Develops, distributes, and tracks

all change packages resulting from approved

Configuration Control Board action.

BS/BA or

equivalent in a

related discipline

13 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Systems

Administrator—Senior

Two (2) years of general

experience. Supervises and

manages the daily activities of

configuration and operation of

business systems which may be

mainframe, mini, or

client/server based.

Under general direction, responsible for

installing, configuring, and maintaining

operating system workstations and servers,

including web servers, in support of business

processing requirements. Performs software

installations and upgrades to operating

systems and layered software packages.

Schedules installations and upgrades and

maintains them in accordance with

established IT policies and procedures.

Monitors and tunes the system to achieve

optimum performance levels. Ensures

workstation/server data integrity by

evaluating, implementing, and managing

appropriate software and hardware solutions.

Ensures data/media recoverability by

implementing a schedule of system backups

and database archive operations. Supports

media management through internal methods

and procedures or through offsite storage and

retrieval services. Develops and promotes

standard operating procedures. Conducts

routine hardware and software audits of

workstations and servers to ensure

compliance with established standards,

policies, and configuration guidelines.

Develops and maintains a comprehensive

operating system hardware and software

configuration database/library of all

supporting documentation.

BS Degree in a

computer related

field

14 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Systems

Administrator—

Intermediate


experience, working under

direct supervision performing

daily activities of configuration

and operation of business

systems which may be

mainframe, mini, or

client/server based.

Performs system software upgrades

including planning and scheduling, testing,

and coordination. Performs workstation and

server administration setup. Coordinates disk

space planning and management. Maintains

growth statistics, space forecasts, tape

libraries, and software and hardware

inventories. Performs data backups and

recoveries. Monitors and maintains

continuity with system software licensing

and maintenance agreements. Provides

recommendations regarding hardware and

system software planning and budgeting.

Maintains production change control

schedule and participates in change control.

BS Degree in a

computer related

field

Database

Analyst/Programmer—

Intermediate

Two (2) or more years related

database administration

experience. Must be able to

Evaluate and design existing or

proposed systems to structure

and access databases. Analyze

database requirements of the

user department, applications

programming, and operations.

Under direct supervision, assists in the

implementation and maintenance of

databases.

BS degree or

equivalent

Help Desk Support

Service Specialist—

Senior

Two (2) to three (3) years of

progressively responsible

computer operations, network

management and/or desktop

support experience. Familiarity

with appropriate desktop

systems. Ability to

communicate orally and in

writing and experience

interfacing with clients and

customers and handling

sensitive issues.

Under general supervision, provides second-

tier support to end-users for PC, server,

mainframe applications and hardware.

Handles problems that the first-tier of help

desk support is unable to resolve. May

interact with network services, software

systems engineering, and/or applications

development to restore service and/or

identify and correct core problem. Simulates

or recreates user problems to resolve

operating difficulties. Recommends systems

modifications to reduce user problems.

Maintains currency and high level of

technical skill in field of expertise. Escalates

more complex problems to Senior Level.

BS in a technical

discipline or

computer related

field

15 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Help Desk Support

Service Specialist—

Intermediate


experience. Serves as a primary

contact for clients experiencing

technical and/or non-technical

issues. Requires ability to

diagnose and troubleshoot

client issues by employing

strong listening and

communication skills. Must

have creative problem-solving

skills to assist clients. Must be a

team player that contributes to

the resolution of the client’s

business problems. Provides

ongoing technical support for

specialized applications: logs

trouble calls, analyzes and

corrects problem at the source.

Advises users of changes in

procedures. Identifies problems

requiring vendor assistance and

coordinates vendor technical

support.

Under direct supervision, provides support to

end-users for PC, server or mainframe

applications, and hardware. May interact

with network services, software systems

engineering and/or applications development

to restore service and/or identify and correct

core problems. Simulates or recreates user

problems to resolve operating difficulties.

Recommends systems modifications to

reduce user problems. Refers more complex

problems to intermediate and/or senior level.

BS in a technical

discipline or

computer related

field

Web software

Developer—Senior

Four (4) years of experience in

various network technologies

for LAN and WAN, servers,

network operating systems and

protocols, inter/intranet servers

and languages, and designing,

developing, and maintaining

WEB pages activities. Works

independently in support of

client requirements. Installs and

configures WWW hardware;

installs and implements WWW

software; designs, develops,

implements, and maintains

Home/WEB pages tailored to

client requirements.

Under general supervision, designs and

develops user interface features, site

animation, and special-effects elements.

Contributes to the design group’s efforts to

enhance the look and feel of the

organization’s online offerings. Designs the

website to support the organization’s

strategies and goals relative to external

communications. . Develops applications

based on current, new and future net-based

applications. Requires significant graphics

and design experience as well as HTML

knowledge.

BS degree or

equivalent

16 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Systems Engineer -

Senior

6 to 8 years of experience

depending on education

Description: Under general direction,

performs high-level systems analysis,

evaluation, design, integration,

documentation, and implementation of very

complex application that require a thorough

knowledge of administrative and technical

skills. Directs and participates in all phases

of system development with emphasis on

planning, analysis, evaluation, integration,

testing and acceptance phases (IV&V and

DT&E). Applies higher-level business or

technical principles and methods to very

difficult technical problems to arrive at

automated engineering solution. Designs and

prepares technical reports and related

documentation, and makes charts and graphs

to record results. Prepare and deliver

presentations and briefings as required by the

Task Order. May be required to serve as

Task Leader. Responsible for ensuring the

quality and services delivered for particular

task(s) for which this skill is performing the

Task Leader position.

Bachelor's degree

and eight (8) years

of experience or a

Master's degree and

six (6) years of

experience

Systems Engineer -

Associate

4-6 years of experience in

various network technologies

for LAN and WAN, servers,

network operating systems and

protocols, inter/intranet servers

and languages, and designing,

developing and maintaining

WEB pages activities.

Under direct supervision assists in

performing systems analysis, evaluation,

design,

integration, documentation, and

implementation of applications that require

comprehensive

knowledge and technical skills.

BA/BS Degree in

computer related

field

17 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Network

Administrator—Senior

Four (4) years of experience

performing the following:

developing architectures,

designs and complex hybrid

network systems for

information or C2/C3

applications. Experience in the

application of ATMs,

controller, devices, routers,

bridges, firewalls, frame relay

and DISN, proxy servers, DNS,

token-rings, fiber optics, hubs,

and gateways. Must

demonstrate the ability to work

independently or under only

general direction.

Applies an enterprise-wide set of disciplines

for network planning, analysis, architecture

and design, integration, testing and

implementation of information or tactical

C2/C3 LAN/WAN networks. Develops

network plans and methodologies,

topologies, designs, approaches, techniques,

and schedules for development. Performs

network analyses and network component

analyses of routers, bridges, gateways, proxy

servers, FDDI, and detailed assessments of

UNIX-based host configurations and

performance. Performs assessments of

protocol usage across LANs/WANs

including detailed assessments of TCP/IP,

NETBUEI, RSA, X.25, X.400, X.500, packet

filtering, tunneling, etc. Performs network

troubleshooting in a variety hybrid networks,

develops specialized networking tools for

penetrating and resolving complex network

issues, and devises solutions to networking

issues. Provides technical guidance in

network engineering techniques and the use

of automated network support tools.

BS Degree in

computer related

field

18 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Network

Administrator—

Intermediate

Two (2) years of experience

performing the following:

.Applies computer techniques,

principles, and precedents to

develop, design, modify, install,

test, evaluate, or operate

network based data processing

systems or facilities. Maintains

repairs, inspects, troubleshoots

or programs systems equipment

or components. Reviews,

analyzes, develops, prepares, or

applies specifications, policies,

standards, or procedures. Plans

and performs test and

evaluations of systems

equipment or components.

Under general direction, responsible for the

acquisition, installation, maintenance and

usage of the company’s local area network.

Studies contractor products to determine

those which best meet company needs;

assists in presentation of information to

management resulting in purchase and

installation of hardware, software, and

telecommunication equipment. Manages

network performance and maintains network

security. Ensures that security procedures are

implemented and enforced. Installs all

network software. Evaluates, develops and

maintains telecommunications systems.

Troubleshoots network problems. Establishes

and implements network policies, procedures

and standards and ensures their conformance

with information systems and company’s

objectives. Trains users on network

operation.

BS Degree in

computer related

field

Network

Administrator—

Associate


experience in general computer

related disciplines.

Under direct supervision, responsible for the

acquisition, installation, maintenance, and

usage of the organization's local area

network. Manages network performance and

maintains network security. Ensures that

security procedures are implemented and

enforced. Installs all network software.

Evaluates, develops and maintains

telecommunications systems. Troubleshoots

network problems. Establishes and

implements network policies, procedures,

and standards and ensures their conformance

with information systems and organization

objectives. Trains users on network

operation. Frequently reports to a PC support

manager or Senior network Administrator.

BS Degree in

computer related

field

19 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Technical Writer/Editor Two (2) or more years as a

technical writer or software

technical editor.

Under direct supervision, prepares and/or

maintains systems, programming and

operations documentation, including user

manuals. Maintains a current internal

documentation library.

BA/BS in English,

Technical

Communications, or

related discipline.

Enterprise Resource

Planning (ERP)

Business Analyst—

Senior

Three (3) or more years of

experience in program,

financial, and resources

management, logistics support

and acquisition/development of

computer systems and

equipment. Demonstrated

experience in planning,

monitoring and tracking

contract activities. Experienced

in writing technical

requirements and providing

said requirements to the

developers.

Responsible for graphic design and use,

operation and setup of computer graphic

systems for business communications.

Executes graphic projects and assists in

coordination of all graphic production

scheduling; coordinates production support

with outside contractors, as needed. Ensures

that graphic projects are completed on time,

within budget and to user’s satisfaction.

Interfaces with users to determine scope of

project and best graphic medium. Trains

other personnel in proper use of computer

graphic equipment. Troubleshoots computer

equipment problems and performs minor

preventive maintenance.

BS/BA or

equivalent in a

related discipline

Enterprise Resource

Planning (ERP)

Business Analyst—

Intermediate


experience in the planning,

design, development,

implementation and support of

various ADP and

telecommunications software

programs. Experienced in

program, financial, and

resources management,

logistics support and

acquisition/development of





activities.

Under general direction, serves as senior

subject matter expert associated with content,

processes and procedures associated with

ERP. Defines the detailed requirements,

analyzes the business needs, and validates

solutions with the client. Details

requirements through the product

development and other functions to support

the project team. Monitors other business

analysts in software development methods

and processes and implementation of those

methods. Evaluates development projects

and assists in tailoring the development

process to meet the project needs.

BS/BA or

equivalent in a

related discipline

20 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Enterprise Resource

Planning (ERP)

Business Analyst—

Associate

One (1) or more years of

experience in program,

financial, and resources

management, logistics support

and acquisition/development of





contract activities. Experienced

in writing technical

requirements and providing

said requirements to the

developers.

Under general supervision, serves as subject

matter expert associated with content,

processes, and procedures associated with

enterprise applications. Applies functional

knowledge to design and customization of

workflow systems that provide seamless

integration for client/server applications.

Writes functional requirements, develops test

plans, and works with production issues.

BS/BA or

equivalent in a

related discipline

Chief Enterprise

Architect

Six (6) years of experience with

demonstrated experience

performing a variety of system

design and engineering tasks

which are broad in nature and

are concerned with design and

implementation of major

enterprise systems development

and integration, including

supporting personnel,

hardware, software, and support

facilities and/or equipment.

Supervises team of Sr. Systems

Engineers, Network Engineers,

Sr. Network Engineers, and

Network Engineers through

project completion and is

considered a Subject Matter

Expert (SME) in one or more

specific areas of computer

system design and networking

Applies knowledge of computer concepts

and techniques to develop and implement

automated solutions to engineering,

scientific, or business data acquisition and

management problems. Uses scientific and

engineering logic to independently identify

conceptual or theoretical solutions to

problems of computer hardware or software

design and operation. Develops alternative

approaches to design, test, and evaluation

techniques for solving automation problems.

Evaluates and recommends optimum

solutions balancing specific project needs

with economic constraints. Interfaces with

and uses micro, mini, and main computer

systems in addressing project objectives.

Formulates architectural design, functional

specification, interfaces and documentation

of computer systems considering system

interrelationships, operating modes, and

equipment configurations. Responsible for

developing project plans, justifications,

guidelines, and controls.

Bachelor’s Degree

in computer science,

information systems

management,

mathematics,

engineering or

related field.

21 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Quality Assurance

Analyst - Senior

8 or more years of experience

in Information Technology,

Quality Assurance, and Process

Development.

Under general direction, carries out

procedures to ensure that all information

systems products and services meet

organization standards and end-user

requirements. Performs

and leads tests of software to ensure proper

operation and freedom from defects. May

create test data for applications. Documents

and works to resolve all complex problems.

Reports progress on problem resolution to

management. Devises improvements to

current procedures and develops models of

possible future configurations. Acts as

information resource about assigned

areas to technical writers and other Quality

Assurance Analysts. Performs complete

workflowanalysis and recommends quality

improvements.

Bachelor's degree in

Information

Technology or

related field

Quality Assurance

Analyst - Intermediate




Development.

Under general supervision, carries out



minimum organization standards and end-

user requirements.

Thoroughly tests software to ensure proper

operation and freedom from defects.

Documents and

works to resolve all problems. Reports

progress on problem resolution to

management. Devises

improvements to current procedures and

develops models of possible future

configurations.

Performs workflow analysis and

recommends quality improvements.

Bachelor's degree in

Information

Technology or

related field

22 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements

Quality Assurance

Analyst - Associate




Development.

Under direct supervision, carries out



organization standards and end-user

requirements. Assists in

the testing of software to ensure proper

operation and freedom from defects.

Documents and

works to resolve basic problems. Reports

progress on problem resolution to

management. This

position is staffed by beginners who have

had sufficient educational background and/or

experience to qualify them to start in quality

assurance analysis.

Bachelor’s degree in

Information

Technology or

related field

Information Assurance

Engineer - Senior

8 years of progressive

experience in the field of IT,

including six years of

specialized experience in

numerous, highly specialized

IT disciplines involving a wide

range of hardware/software

solutions. An individual

knowledgeable and experienced

in all aspects of Security

Under general direction, responsible for all

activities relating to information

assurance procedures and systems. Develops

information systems assurance programs and

control guidelines. Confers with and advises

subordinates on administrative policies and

procedures and resolving technical problems,

priorities, and methods. Consults with and

advises

other sections regarding internal controls and

security procedures. Prepares activity and

progress

reports relating to the information systems

audit function

BS/BA or

equivalent in a

related discipline

23 | P a g e


Commercial Labor

Category

Minimum/


Years of Experience


Educational

Requirements


Specialist -

Intermediate

6 years of progressive

experience in the field of IT,

including four years of

specialized experience in

numerous, highly specialized

IT disciplines involving a wide

range of hardware/software

solutions. An individual

knowledgeable and experienced

in all aspects of Security.

Under general supervision, develops

information systems assurance programs and

control guidelines, assists in resolving

technical problems, priorities, and methods.

BS/BA or

equivalent in a

related discipline


Engineer - Associate

One (1) year of experience in

the field of IT involving a range

of hardware/software solutions.

Under general supervision, audits new and

existing information systems

applications to ensure that appropriate

controls exist, that processing is efficient and

accurate,

and that systems procedures are in

compliance with corporate standards.

BS/BA or

equivalent in a

related discipline

24 | P a g e


IT PROFESSIONAL SERVICES SIN 54151S PRICING

GOVERNMENT SITE RATES

GSA Prices Inclusive of IFF

Labor Category Year 1

5/16/18 –

5/15/19

Year 2

5/16/19 –

5/15/20

Year 3

5/16/20 –

5/15/21

Year 4

5/16/21 –

5/15/22

Year 5

5/16/22 –

5/15/23 Program Manager—Senior

$151.19 $154.97 $158.85 $162.82 $166.89

Program Manager—Intermediate $148.50 $152.21 $156.01 $159.91 $163.91

Project Manager $120.86 $123.88 $126.98 $130.15 $133.41

Project Control Specialist $104.93 $107.55 $110.24 $113.00 $115.82

Trainer $74.28 $76.14 $78.04 $79.99 $81.99

Software Architect $153.18 $157.01 $160.93 $164.96 $169.08

Systems Engineer - Intermediate $117.89 $120.84 $123.86 $126.95 $130.13

Software Engineer—Senior $125.55 $128.69 $131.91 $135.20 $138.58

Software Engineer—Associate $89.27 $91.51 $93.79 $96.14 $98.54

Applications Programmer—Senior $117.89 $120.84 $123.86 $126.95 $130.13

Applications Programmer—

Intermediate $104.93 $107.55 $110.24 $113.00 $115.82

Configuration Management (CM)

Specialist—Senior $86.09 $88.24 $90.45 $92.71 $95.03


Specialist—Intermediate $62.82 $64.39 $66.00 $67.65 $69.34

Systems Administrator—Senior $108.24 $110.95 $113.72 $116.57 $119.48

Systems Administrator—

Intermediate $86.63 $88.79 $91.01 $93.29 $95.62

Database Analyst/Programmer—

Intermediate $86.63 $88.79 $91.01 $93.29 $95.62

Help Desk Support Service




Web Software Developer—Senior $104.93 $107.55 $110.24 $113.00 $115.82

Systems Engineer - Senior $138.69 $142.15 $145.71 $149.35 $153.08

25 | P a g e



5/16/18 –

5/15/19

Year 2

5/16/19 –

5/15/20

Year 3

5/16/20 –

5/15/21

Year 4

5/16/21 –

5/15/22

Year 5

5/16/22 –

5/15/23 Systems Engineer - Associate

$87.51 $89.70 $91.95 $94.24 $96.60

Network Administrator—Senior $104.93 $107.55 $110.24 $113.00 $115.82

Network Administrator—

Intermediate $86.63 $88.79 $91.01 $93.29 $95.62

Network Administrator—Associate $62.16 $63.72 $65.31 $66.94 $68.62

Technical Writer/Editor $66.53 $68.20 $69.90 $71.65 $73.44

Enterprise Resource Planning

(ERP) Business Analyst—Senior $104.93 $107.55 $110.24 $113.00 $115.82


(ERP) Business Analyst—

Intermediate $86.09 $88.24 $90.45 $92.71 $95.03



Associate $62.82 $64.39 $66.00 $67.65 $69.34

Chief Enterprise Architect $125.49 $128.63 $131.84 $135.14 $138.52

Quality Assurance Analyst - Senior $101.63 $104.17 $106.77 $109.44 $112.18

Quality Assurance Analyst -

Intermediate $89.38 $91.62 $93.91 $96.25 $98.66


Associate $74.17 $76.02 $77.92 $79.87 $81.86

Information Assurance Engineer -

Senior $126.48 $129.64 $132.88 $136.20 $139.61

Information Assurance Specialist -

Intermediate $98.40 $100.86 $103.38 $105.97 $108.62


Associate $79.12 $81.10 $83.13 $85.20 $87.33

26 | P a g e


IT PROFESSIONAL SERVICES SIN 54151S PRICING

CONTRACTOR SITE RATES

GSA Prices Inclusive of IFF


5/16/18 –

5/15/19

Year 2

5/16/19 –

5/15/20

Year 3

5/16/20 –

5/15/21

Year 4

5/16/21 –

5/15/22

Year 5

5/16/22 –

5/15/23 Program Manager—Senior

$182.78 $187.35 $192.03 $196.83 $201.75

Program Manager—Intermediate $179.52 $184.01 $188.61 $193.32 $198.15

Project Manager $146.11 $149.76 $153.50 $157.34 $161.27

Project Control Specialist $126.85 $130.02 $133.27 $136.60 $140.02

Trainer $89.80 $92.05 $94.35 $96.71 $99.12

Software Architect $185.18 $189.81 $194.55 $199.42 $204.40

Systems Engineer - Intermediate $142.52 $146.08 $149.73 $153.47 $157.31

Software Engineer—Senior $151.78 $155.57 $159.46 $163.45 $167.53

Software Engineer—Associate $107.92 $110.62 $113.39 $116.22 $119.13

Applications Programmer—Senior $142.52 $146.08 $149.73 $153.47 $157.31

Applications Programmer—

Intermediate $126.85 $130.02 $133.27 $136.60 $140.02





Systems Administrator—Senior $130.85 $134.13 $137.48 $140.92 $144.44

Systems Administrator—

Intermediate $104.72 $107.34 $110.02 $112.77 $115.59

Database Analyst/Programmer—

Intermediate $104.72 $107.34 $110.02 $112.77 $115.59





Web Software Developer—Senior $126.85 $130.02 $133.27 $136.60 $140.02

Systems Engineer - Senior $167.66 $171.85 $176.14 $180.55 $185.06

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5/16/18 –

5/15/19

Year 2

5/16/19 –

5/15/20

Year 3

5/16/20 –

5/15/21

Year 4

5/16/21 –

5/15/22

Year 5

5/16/22 –

5/15/23 Systems Engineer - Associate

$105.80 $108.44 $111.15 $113.93 $116.78

Network Administrator—Senior $126.85 $130.02 $133.27 $136.60 $140.02

Network Administrator—

Intermediate $104.72 $107.34 $110.02 $112.77 $115.59

Network Administrator—Associate $75.15 $77.03 $78.96 $80.93 $82.95

Technical Writer/Editor $80.43 $82.44 $84.50 $86.62 $88.78


(ERP) Business Analyst—Senior $126.85 $130.02 $133.27 $136.60 $140.02



Intermediate $104.07 $106.67 $109.34 $112.07 $114.88



Associate $75.94 $77.84 $79.79 $81.78 $83.83

Chief Enterprise Architect $151.71 $155.50 $159.39 $163.37 $167.46

Quality Assurance Analyst - Senior $122.86 $125.93 $129.08 $132.30 $135.61


Intermediate $108.05 $110.75 $113.52 $116.36 $119.27


Associate $89.66 $91.90 $94.20 $96.55 $98.97


Senior $152.90 $156.72 $160.64 $164.66 $168.77

Information Assurance Specialist -

Intermediate $118.96 $121.93 $124.98 $128.10 $131.31


Associate $95.65 $98.04 $100.49 $103.00 $105.58

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TERMS AND CONDITIONS APPLICABLE TO IT PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional

Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed

to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed

price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions

on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum

extent practicable, ordering activities shall consider establishing incentives where performance is critical to the

ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively

measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task

orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the

contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect

until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available

shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase

order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order

and the contract, the contract will take precedence.

4. PEFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering

activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the

Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work

or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation

or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal

Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP WORK (FAR 52.242-15) (AUG. 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or

any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor,

and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work

order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and

take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the

period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any

extension of that period to which the parties shall have agreed, the Contracting Officer shall either -

(1) Cancel the stop-work order; or

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(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the

Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires,

the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule

or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable

to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage;

provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and

act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the

Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the

termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting

Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR

2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND

CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008) (DEVIATION I – FEB 2007)

applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering

work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data

– General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform

the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent

Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a

party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors,

officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the

Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or

assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering

activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i)

result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’

objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering

activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors,

subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be

consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest

that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of

situations, which may require restrictions, are provided at FAR 9.508.

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11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress

payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be

based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring

services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or

vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made

only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-

Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies

to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials

and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB

2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time- and-Materials/Labor-Hour

Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e) (3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this

solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative

expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor

performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with

the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written

consent before placing any subcontract for furnishing any of the work called for in a task order.

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1231334W234

USA COMMITMENT TO PROMOTE

SMALL BUSINESS PARTICIPATION

PROCUREMENT PROGRAMS

Future Research Corporation provides commercial products and services to ordering activities. We are committed to

promoting participation of small, small disadvantaged and women-owned small businesses in our contracts. We pledge

to provide opportunities to the small business community through reselling opportunities, mentor-protege programs,

joint ventures, teaming arrangements, and subcontracting.

COMMITMENT

● To actively seek and partner with small businesses.

● To identify, qualify, mentor and develop small, small disadvantaged and women-owned small businesses

by purchasing from these businesses whenever practical.

● To develop and promote company policy initiatives that demonstrate our support for awarding contracts

and subcontracts to small business concerns.

● To undertake significant efforts to determine the potential of small, small disadvantaged and women-owned

small business to supply products and services to our company.

● To insure procurement opportunities are designed to permit the maximum possible participation of small,

small disadvantaged, and women-owned small businesses.

● To attend business opportunity workshops, minority business enterprise seminars, trade fairs, procurement

conferences, etc., to identify and increase small businesses with whom to partner.

● To publicize in our marketing publications our interest in meeting small businesses that may be interested

in subcontracting opportunities.

● We signify our commitment to work in partnership with small, small disadvantaged and women-owned

small businesses to promote and increase their participation in ordering activity contracts.

To accelerate potential opportunities please contact the following:

William Harris,

Director of Business Management




(256) 430-4304

www.future-research.com

http://www.future-research.com/

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BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE

(Insert Customer Name)

In the spirit of the Federal Acquisition Streamlining Act (ordering activity) and (Contractor) enter into a cooperative

agreement to further reduce the administrative costs of acquiring commercial items from the General Services

Administration (GSA) Federal Supply Schedule Contract(s) ____________________.

Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for sources; the

development of technical documents, solicitations and the evaluation of offers. Teaming Arrangements are permitted

with Federal Supply Schedule Contractors in accordance with Federal Acquisition Regulation (FAR) 9.6. This BPA

will further decrease costs, reduce paperwork, and save time by eliminating the need for repetitive, individual

purchases from the schedule contract. The end result is to create a purchasing mechanism for the ordering activity that

works better and costs less.

Signatures

________________________________________ __________________________________________

Ordering Activity Date Contractor Date

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SAMPLE Blanket Purchase Agreement

Pursuant to GSA Federal Supply Schedule Contract Number(s) ____________, Blanket Purchase Agreements, the

Contractor agrees to the following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH (ordering

activity):

(1) The following contract items can be ordered under this BPA. All orders placed against this BPA are subject to the

terms and conditions of the contract, except as noted below:

MODEL NUMBER/PART NUMBER *SPECIAL BPA DISCOUNT/PRICE

__________________________________ ________________________________________

__________________________________ ________________________________________

(2) Delivery:

DESTINATION DELIVERY SCHEDULES / DATES

__________________________________ ________________________________________

__________________________________ ________________________________________

(3) The ordering activity estimates, but does not guarantee, that the volume of purchases through this

agreement will be _________________________.

(4) This BPA does not obligate any funds.

(5) This BPA expires on _________________ or at the end of the contract period, whichever is earlier.

(6) The following office(s) is hereby authorized to place orders under this BPA:

OFFICE POINT OF CONTACT

___________________________________ __________________________________________

___________________________________ __________________________________________

(7) Orders will be placed against this BPA via Electronic Data Interchange (EDI), FAX, or paper.

(8) Unless otherwise agreed to, all deliveries under this BPA must be accompanied by delivery tickets or sales

slips that must contain the following information as a minimum:

(a) Name of Contractor;

(b) Contract Number;

(c) BPA Number;

(d) Model Number or National Stock Number (NSN);

(e) Purchase Order Number;

(f) Date of Purchase;

(g) Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown when incompatible

with the use of automated systems; provided, that the invoice is itemized to show the information); and

(h) Date of Shipment.

(9) The requirements of a proper invoice are specified in the Federal Supply Schedule contract. Invoices will be

submitted to the address specified within the purchase order transmission issued against this BPA.

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(10) The terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an

inconsistency between the provisions of this BPA and the Contractor’s invoice, the provisions of this BPA will take

precedence.

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Basic Guidelines for Using Contractor Team Arrangements

Federal Supply Schedule Contractors may use “Contractor Team Arrangements” (see FAR 9.6) to provide solutions

when responding to an ordering activity requirements.

These Team Arrangements can be included under a Blanket Purchase Agreement (BPA). BPAs are permitted under

all Federal Supply Schedule contracts.

Orders under a Team Arrangement are subject to terms and conditions or the Federal Supply Schedule Contract.

Participation in a Team Arrangement is limited to Federal Supply Schedule Contractors.

Customers should refer to FAR 9.6 for specific details on Team Arrangements.

Here is a general outline on how it works:

• The customer identifies their requirements.

• Federal Supply Schedule Contractors may individually meet the customer’s needs, or -

• Federal Supply Schedule Contractors may individually submit a Schedules “Team Solution” to meet the customer’s

requirement.

• Customers make a best value selection.

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TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF CLOUD COMPUTING SERVICES

SPECIAL ITEM NUMBER 518210C

SCOPE

The prices, terms and conditions stated under Special Item Number (SIN) 518210C Cloud Computing Services apply

exclusively to Cloud Computing Services within the scope of this Information Technology Schedule.

This SIN provides ordering activities with access to technical services that run in cloud environments and meet the

NIST Definition of Cloud Computing Essential Characteristics. Services relating to or impinging on cloud that do not

meet all NIST essential characteristics should be listed in other SINs.

The scope of this SIN is limited to cloud capabilities provided entirely as a service. If required by the Customer,

Future Research Corporation may be required to purchase software or appliances/servers to integrate on-premise and

cloud resources. Hardware, software and other artifacts supporting the physical construction of a private or other

cloud are out of scope for this SIN. Currently, an Ordering Activity can produce the hardware and software needed

to build on premise cloud functionality, through combining different services on other IT Schedule 70 SINs (e.g.

54151S).

Sub-categories in scope for this SIN are the three NIST Service Models: Software as a Service (SaaS), Platform as a

Service (PaaS), and Infrastructure as a Service (IaaS). Offerors may optionally select a single sub-category that best

fits a proposed cloud service offering. Only one sub-category may be selected per each proposed cloud service

offering. Offerors may elect to submit multiple cloud service offerings, each with its own single sub-category. The

selection of one of three sub-categories does not prevent Offerors from competing for orders under the other two sub-

categories.

Sub-category selection within this SIN is optional for any individual cloud service offering, and new cloud computing

technologies that do not align with the three sub-categories may be included without a sub-category selection as long

as they comply with the essential characteristics of cloud computing as outlined by NIST.

See Table 1 for a representation of the scope and sub-categories.

Table 1: Cloud Computing Services SIN

SIN DESCRIPTION SUB-CATEGORIES1

Commercially available cloud computing

services

Meets the National Institute for Standards and

Technology (NIST) definition of Cloud

Computing essential characteristics

Open to all deployment models (private,

public, community or hybrid), vendors specify

deployment models

1. Software as a Service (SaaS): Consumer uses

provider’s applications on cloud infrastructure. Does

not manage/control platform or infrastructure. Limited

application level configuration may be available.

2. Platform as a Service (PaaS): Consumer deploys

applications onto cloud platform service using provider-

supplied tools. Has control over deployed applications

and some limited platform configuration but does not

manage the platform or infrastructure.

3. Infrastructure as a Service (IaaS): Consumer

provisions computing resources. Has control over OS,

storage, platform, deployed applications, and some

limited infrastructure configuration, but does not

manage the infrastructure.

1 Offerors may optionally select the single sub-category that best fits each cloud service offering, per Service Model Guidance, or select no sub-category if the offering does not fit an existing NIST service model.

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DESCRIPTION OF CLOUD COMPUTING SERVICES AND PRICING

Cloud Services

IaaS: Future Research Corporation (FRC) develops open, Linux-based solutions for enterprise datacenters, HPC and

Cloud. We offer access to over 8 million servers and 1400 FLOP’s of computing capacity, including some of the

largest HPC data centers in the world. Additionally, we offer integration services to support On-Premise/Cloud

integration, cloud cost control and budgeting, application support and analytics.

PaaS: Our Platform as a Service (PaaS) offering also provides an 11,000 core HPC compute cluster that contains non-

hyperthreaded, non-virtual cores, an Intel Omni-Path, non-blocking fabric pre-loaded with the Linux operating system.

The Linux operating system is the standard for supercomputing applications, garnering 100% of the Top 500

supercomputers worldwide.

We use encrypted communication for data transfers, and services are hosted in a SSAE 16 Type II data center. FRC

provides segregated storage and compute instances. Users can run export-restricted workloads, encrypt their data, or

even request air gap security environments for highly sensitive information.

Future Research Corporation’s Cloud services adhere to the National Institute of Standards for Technology’s five

essential characteristics (NIST Special Publication 800-145). See Table 2 for the NIST’s five essential characteristics.

Table 2: NIST Five Essential Characteristics

NIST SERVICE

ESSENTIAL

CHARACTERISTICS

DESCRIPTION OF SERVICE

On-demand self-service A consumer can unilaterally provision computing capabilities, such as server time and

network storage, as needed automatically without requiring human interaction with

each service provider.

Broad network access Capabilities are available over the network and accessed through standard

mechanisms that promote use by heterogeneous thin or thick client platforms (e.g.,

mobile phones, tablets, laptops, and workstations).

Resource pooling The provider’s computing resources are pooled to serve multiple consumers using a

multi-tenant model, with different physical and virtual resources dynamically

assigned and reassigned according to consumer demand. There is a sense of location

independence in that the customer generally has no control or knowledge over the

exact location of the provided resources but may be able to specify location at a higher

level of abstraction (e.g., country, state, or datacenter). Examples of resources include

storage, processing, memory, and network bandwidth.

Rapid elasticity Capabilities can be elastically provisioned and released, in some cases automatically,

to scale rapidly outward and inward commensurate with demand. To the consumer,

the capabilities available for provisioning often appear to be unlimited and can be

appropriated in any quantity at any time.

Measured Service Cloud systems automatically control and optimize resource use by leveraging a

metering capability (typically done on a pay-per-use or charge-per use basis) at some

level of abstraction appropriate to the type of service (e.g., storage, processing,

bandwidth, and active user accounts). Resource usage can be monitored, controlled,

and reported, providing transparency for both the provider and consumer of the

utilized service.

On-demand self-service. Instant access to our HPC cloud is simplified, via a traditional Linux command line

interface (CLI), a remote desktop, or a secure web portal. In addition, we use an intuitive HPC scheduler environment

accessible via a remote desktop, the web or command line. Benefits include faster setup times and easier migration of

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existing workloads to the cloud. This on-demand self-service feature allows for easy provisioning of compute and

storage. The Linux operating system is provided as part of the On-demand self-service offerings. Additionally, we

offer access to a wide range of pre-installed research-based applications that are easily selected via our secure web

access or traditional CLI.

Broad network access. Access to our HPC cloud can be run through a web browser GUI (https) interface using the

Job Manager in our Portal. The Linux operating system is pre-loaded on our cloud offerings, along with access to

more than 200 research applications. This allows access from a wide variety of devices including Windows desktops,

Linux desktops, Mac OS desktops, iOS and Android devices such as tablets and mobile phones. In addition, access is

available via a traditional Linux command line interface (CLI); this is available through any SSH client, which is

readily available for all desktops and mobile devices.

Resource pooling. Our resources can be made immediately available by controlling resource adjustments at a meta

level. This allows customers to change their levels of service at will without being subject to any of the limitations of

physical or virtual resources. Once a job is completed, those resources are returned and are available for use by other

clients (multi-tenancy). This includes access to compute, memory, storage, and network resources through our secure

web portal, or traditional Linux command line interface (CLI).

Rapid elasticity. Our on-demand HPC cloud provides extreme scalability and the power you need to dramatically

reduce your time to solution. Users have the flexibility to increase capacity quickly when needs warrant without

restrictions on resource use. This is accomplished through our secure web portal, or traditional Linux CLI. Our self-

service provisioning model allows users to automatically request additional cloud resources. This much different from

older systems, where the limits of compute, storage or memory are immediately visible to a user. Our HPC Cloud

system can scale up and scale out to meet a variety of capacity or capability requirements. We can provide optimal

processor, memory, network and storage configurations within an agency’s budget.

1.5 Measured service. Our HPC Cloud service provides a clear, pay-per-use billing model measured down to the

second to allow predictability.

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CLOUD COMPUTING SERVICES SIN 518210C PRICING

Service Description Unit Cost

Linux Cluster Core hours are only accumulated while jobs are

running

$0.10972

GPU Cluster Priced per GPU hour with 8 cores provisioned per

GPU

$0.94755

50 TB Storage Per GB per month $0.08977

Additional Storage GB/month is the average of consumed storage over

the month

$0.08977

10 GB NFS Storage No charge

HPC Support No charge

Network Upload &

Download

No charge

4 x 8 PID login Node Virtual login node with 4 cores and 8GB memory No charge

Future Research Corporation - GSA Advantage

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