Fleet Bus and Coach Winter 2009

Volume 6. No. 3. Winter 2009

OFFICIAL IRISH JOURNAL OF THE INTERNATIONAL BUS/COACH AWARDS

Mercedes-Benz TravegoMercedes-Benz TravegoCoach of the Year 2010Coach of the Year 2010

REVIEWS: • Busworld 2009 • Coach & Bus Live ‘09

PROFILE: Dualway Group

REPORT: Euro Coach Test – Paris

FLEETBUS&COACH | Winter 2009 3

www.fl eet.ie

4 NEWS Optare in fi ghting mode • Baynets enhance pit safety •12 Day derogation debacle continues • Volvo Coach Winter Check Programme • VOSA focuses on PSV industry plus Bus Lane news clips

6 NEW FLEET Recent sales and deliveries

8 COVER Mercedes-Benz Travego awarded ‘Coach of the Year 2010’

10 REVIEW I Busworld Europe – Kortrijk, Belgium

12 TEST Euro Test analyses the contenders for Coach of the Year

14 AWARDS Fleet Bus & Coach Awards presentation

16 FORUM Report from the Fleet Truck & Bus Forum

19 FLEETING SHOTS Featuring Camera technology, RSA Awards, Benfi ca FC & Top Railway Stations

20 PRODUCT Latest from Cummins, Wright Group & Mercedes-Benz

22 PROFILE The Dualway Group, Rathcoole, County Dublin

24 REVIEW II Coach & Bus Live, NEC - Birmingham

29 NEWSLETTER CTTC Column – Coach Tourism & Transport Council of Ireland

30 COMMENT Back Seat Driver by Sean Murtagh

contents Winter 2009

Fleet Bus & Coach Magazine

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ISSN: 1649-9433

Managing Editor: Jarlath Sweeney

Editor: Sean Murtagh

Contributors:

Gerry Murphy, Cathal Doyle, Gerry Mullins.

Photography:

Jarlath Sweeney, Sean Murtagh, Gerry Murphy,

Cathal Doyle.

Administration:

Orla Sweeney, Denise Vahey, Helen Maguire.

Advertising:

Mary Morrissey, Orla Sweeney.

Design: Eamon Wynne.

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Management/ Fleet Van & Utility/ Fleet

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Publications Ltd. Registered Offi ce:

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Directors: Jarlath Sweeney, Sean Murtagh.

Disclaimer: Fleet Transport Magazine management can accept no responsibility for the accuracy of contributed articles or statements appearing in this magazine and any views or opinions expressed are not necessarily those of Fleet Transport management, save where otherwise indicated. No responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material in this publication can be accepted by the authors, contributors, Editors or publishers.The Editor reserves the right to make publishing decisions on any advertisements or editorial article submitted to the magazine and to refuse publication or to edit any editorial material as seems appropriate to him. Professional legal advice should always be sought in relation to any specifi c matter.

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of the Year Awards.

NEWS 1

Wit h j u s t over four

months in the job, newly appointed O pt a re CEO, J i m S u m n e r (pictured) is now well aware of the battle ahead to keep the UK’s second largest

coach and bus manufacturer af loat. He described the current situation in the PSV industry as a ‘dog-fi ght’ as all producers are chasing a seriously reduced number of orders and as a result, “pricing disciplines have gone out the window.” He is worried about that aspect of the business side of the industry “as once prices are reduced, it is very hard to bring them up again.” Jim also sees 2010 as a write-off with litt le sign of recovery next year.

Mr. Sumner who arrived to the position from the role of Managing Director of Leyland Trucks Ltd., stated he was proud in the way the 500 strong Optare team has responded to the downturn which has led to some restructuring such as the closure of the Rotherham Plant (which is now For Sale), slashing inventory levels and losing good people from the fi rm.

Th rough new funding from the stock-exchange and with the UK Government putt ing up a £30m fund from which bus companies and Local Authorities can compete for grants to develop and buy new low carbon buses, Optare aims to be in the frame there also with further development of its all electric and hybrid products.

“What Optare off ers is choice,” he emphasised. He mentioned the three ‘F’s’ – Fuel Effi ciency, Flexibility and Future Proofi ng. “As we do not have the critical mass of our main opposition, fl exibility is therefore crucial to us for the next two years.” From Hybrids to Transport for London approved Double Deckers to obtaining further cost cuts from component suppliers to achieving an industry leading quality standard, the next twelve months will help secure the future of Optare.

At the time of going to press there was still no decision from the European

Institutions regarding a formal decision on the re-introduction of the long awaited 12-day derogation for international coach tourism. Th ree leading travel industry bodies - Th e European Tour Operators Association (ETOA), the European Travel Agents’ and Tour Operators’ Association (ECTAA) and the International Road Transport Union (IRU) call on the European Council to publish the new rules so that operators, drivers and customers can benefi t from the derogation by Spring 2010.

ETOA, ECTAA and the IRU are dismayed that bureaucratic procedures within the EU linguistic services have delayed the fi nalisation of the text. Th is red tape will now increase the costs for travel businesses that have planned and contracted their services with the assumption of an eff ective application of the 12-day derogation in early 2010.

Th e 12-day derogation is of vital importance for European competitiveness in world tourism markets. Th is new delay postpones its implementation beyond Easter 2010, which will harm inbound tourism and related jobs.

Optare prepares for ‘dog-fi ght’

Travel industry demands urgent publication of 12-day derogation

No changes to Volvo’s Bus Sales Centre following restructure of Loughborough

Irish customers of Volvo Buses & Coaches will be familiar with the Swedish brand’s Loughborough Bus & Coach Centre located at Loughborough. Currently, two adjacent sites cover vehicle sales/mechanical repairs and parts/bodyshop/paint shop activities conducted at Brisco Avenue and Byron Street respectively.

Th is fi rst facility is due to close with vehicle display and sales functions to be relocated at the Middlemarch Industrial Estate in Coventry. Mechanical requirements are to be met by the existing Volvo Truck & Bus Dealership immediately adjacent. Byron Street will continue to provide its existing services into the future.

Nationwide Service Support from Cummins

As part of whole new global strategy, Cummins is now offering its most comprehensive nationwide support on all products in each market sector be it vehicle, industrial, marine, power generation etc.

“Our aim is to provide customers with world-class service support across the UK and Ireland that is fast and responsive, fl exible and convenient, and minimises equipment downtime and costs,” says Mark Durk, Marketing Manager, Cummins UK.

“With a nationwide fl eet of mobile service engineers, our highly trained and skilled service professionals have the capability, expertise and experience to support you, wherever you may be,” he added.

Successf u l Sw i m R ecord Att empt

Congratulations to Stephen Mil lar (Dublin Mini Coaches) and Henry O’Neill (Translink) on their successful att empt at breaking the long-distance swim record. Th e duo helped to smash the old record of 450 miles held by a Chinese team by a whopping 235.5 miles! As part of the Irish Swimming Team their eff ort now requires a re-write in the Guinness Book of Records.

Th e milestone event took part at Camlough Lake, Armagh over 10 days.

BUS LANE

4 FLEETBUS&COACH | Winter 2009

With health & safety issues becoming more to the fore in workshops and garages a Cavan based company PE Services has a pit safety system, which ensures that vehicle service areas are safer for staff and customers. “Th e system is called Baynets,” explained Kilian Cawley, Director who adds that this maintenance pit safety system increases productivity too.

To date Kilian’s company has contracted several high profi le sales such as Wrightbus, Dublin Bus and McElvaney’s Scania (Dublin).

“Th is system has many benefi ts over other systems, it is quick and easy to install, very easy to use, very cost eff ective, no maintenance and will save money in insurance premiums, reduced downtime and will give peace of mind of a safer work place,” he concluded.

Baynets - Pit Saviour

Fleet Bus & Coach - First with the news in the PSV industry

www.fl eet.ie

Optare EcoDrive dashboard

NEWS 11

“It makes sense to protect your coach against the potential ravages of the winter

months,” said Steve Hall who heads-up the Aft ermarket Division of Volvo Bus on informing Fleet Bus & Coach of the Volvo Coach Winter Check-up campaign.

“Th e 10 point Winter Check-up ensures that your Volvo coach continues to have all of the safety and reliability att ributes, providing you with peace of mind and assurance that your coach is in the best possible condition to cope

with potential adverse weather conditions,” he added.

Winter Check-up includes:-1. Full mid-tronics test2. Coolant test3. Visually check engine for leaks4. Air tank drain down5. Condenser drain valve check6. Smoke test7. Brake test8. Fault code read out9. Belt condition check10. Screen wash/Wiper check

“At your local dealer, fully trained Volvo technicians with access to all the latest diagnostic tools will apply their expertise and knowledge to carry out this comprehensive series of checks,” added Steve. Th e Winter Check Programme ends on 31 December 2009.

Tough new powers to allow the Vehicle and Operator Services Agency (VOSA) to crack

down on illegal bus and limousine operators came into force on 1 October 2009.

Th e new powers allow VOSA to seize vehicles with more than eight passenger seats – including buses, coaches, minibuses and large limousines - which are being used without a valid Operator’s Licence.

A similar scheme targeting illegal haulage operators has resulted in a signifi cant fall in the number of illegally operated trucks on our roads and it is expected that these new powers will act as a similar deterrent to unscrupulous public service vehicle (PSV) operators.

VOSA has already been gathering intelligence on individuals and businesses known to be operating vehicles illegally. Th is information will allow VOSA to target illegal operators as soon as the new powers come into force.

Commenting on this move, Road Safety Minister Paul Clark said: “Unscrupulous bus, coach and limousine operators are showing a blatant disregard for the safety of their drivers, passengers and other road users by operating illegally. Th ey also create unfair competition for law abiding businesses who comply with the rules. Giving VOSA these tough new powers shows that we are determined to force these cowboy operators off the road.”

Chief Executive, Alastair Peoples added: “Th e law is clear that those commercial operators of vehicles with more than eight passenger seats need to have a PSV Operator’s Licence. We are already gathering intelligence on unlicensed operators and from the date these powers come into force we will be acting on our information to target the vehicles of operators who put lives at risk by continuing to operate illegally.”

Th e impounding powers only apply where a vehicle is in contravention of the Operator’s Licence regulations, so a vehicle could only be impounded if it required a GB Operator’s Licence and did not have one.

A vehicle, based in Ireland (or in any other Country outside of GB), would be subject to the licensing regulations in their base country, and would not require an Operator’s Licence from GB. Th erefore an Irish vehicle in transit through GB to the continent would not, currently, be impounded.

Vehicles with over 8 passenger seats used as PSVs must normally be operated by an individual or company that has been granted a PSV Operator’s Licence by the Traffi c Commissioner for the traffi c area in which the vehicle is based. Th e powers to impound vehicles will be available where PSVs are used to provide services for hire or reward, but where the operator does not have a valid operator’s licence. Other powers are already available to deal with un-roadworthy vehicles.

Th e powers to impound Heavy Goods Vehicles (HGVs) have been used by VOSA since 2002; these proposals make slight changes to the HGV legislation to bring it in line with the new PSV legislation.

Free Winter Check from Volvo

VOSA Tackles Buses, Coaches & Limos

Another Gold for the Mercedes-Benz Tourino

For the thirteenth consecutive time, readers of German publications lastauto omnibus, trans aktuell and FERNFAHRER voted and elected the Best Commercial Vehicles of the Year 2009.

As a result the Mercedes-Benz Tourino was awarded fi rst place for the third consecutive year in the midi coach category.

The two-door and two-axle midi bus accommodates up to 36 passengers, meeting the increasing demand for easily manoeuvrable touring coaches used for carrying smaller travel groups. No other midi coach has the Tourino’s winning combination of a rear engine and front axle with independent suspension plus a full range of safety equipment including the Electronic Stability Program (ESP).

“We are very proud that our Mercedes-Benz Tourino has been awarded fi rst place for the third consecutive year,” says Michael Göpfarth, Managing Director, Sales Mercedes-Benz Buses and Coaches. “Th is confi rms our successful market position as premium producer also in the midi coach sector. I would like to take this opportunity to thank everyone who has contributed to this outstanding performance.”

About 9,000 readers chose their favourite models out of the 167 vehicles presented, divided into 10 categories, including vans, trucks and coaches/buses.

Students design bus nav system

Two students from St. Conleth’s Secondary School, Ronan Roche Griffi n and Richard Tyrrell have designed and developed a bus navigation system prototype for visually impaired bus users.

According to Dublin Buzz magazine, the project entailed fi tt ing model buses and bus stops with interactive soft ware. Th eir concept won third prize in the Junior Technology Category of the BT Young Scientist Competition. Th e students plan to build on their success and plan to develop the system further.

BUS LANE


To advertise in the bumper December editions of

Fleet Transport or Fleet Van & Utility

please contact mary@fl eet.ie or tel 094 9372826

6 FLEETBUS&COACH | Winter 2009 Text: Jarlath Sweeney – editor@fl eet.ie

NEW FLEET

Dublin A irport Authority through its contractors Aircoach put a fl eet of new

Mercedes-Benz Citaro 18 metre articulated buses on its transfer service to and from its Car Parks. Each vehicle has 3 sets of double doors and fi tt ed with airport racking. All are Euro 5 emission controlled compatible based on the Mercedes OM457 engine. ZF automated transmissions are also fi tt ed.

Fiat Dealer ‘Lee Garage’ supplied Choices Property Management, Cork’s premier Lett ing, Property Management & Auctioneering company with a fl eet of fi ve Fiat 500 cars.

Clearly branded, the impish 500s give Choices the edge against the competition and will be used by staff to promote the company on the go in an eco-friendly and economical manner.

John Maher-Loughlin (pictured) commented on how he felt the fl eet of 5 Fiat 500s will make a great publicity statement around Cork city centre and County and how the cars within 2 days of going on the road are already proving to have that desired eff ect.

“’I am delighted with the new Fiat 500s and am extremely confi dent they will att ract a lot of positive att ention for Choices Property. Already heads have been turning with a terrifi c reaction to the new cars. With our contact information clearly visible I am confi dent it will help us keep ahead of the competition and direct numerous prospective client enquiries into the offi ce’’.

Wrightbus has developed a new Low Height Double Deck variant of its

Gemini 2 bus, off ering bus operators the fl exibility to use double decks on routes that include low bridges. Working in conjunction with Arriva Yorkshire, the fi rst of the new vehicles are now in service in rural areas, including routes which feature low bridges. Th is new vehicle potentially opens up many more bus routes to higher capacity double deck buses. “Our product development team had been considering this product extension for some time as we were keenly aware that, whilst bus routes serviced by double deck buses naturally seek to avoid low bridges, a lower height variant would give operators greater fl exibility, enabling them to run double decks on rural routes,” explained Wrightbus Product Manager, David McCaughey.

The new Wrightbus Gemini 2 DL Low Bridge Variant boasts all the features of the

“standard” Gemini 2 DL Double Deck, but is 170mm lower, providing an optimised product solution for low bridge routes.

Specifi ed with a Cummins 6.7 litre 250hp engine coupled to a choice of either a Voith or ZF automatic gearbox, the 10.4m double deck has an overall height of 4.23m and a capacity for 75 seats and 21 standees Th e bus is fully compliant with the European Bus Directive. David added, “We have managed to reduce the height of the roof without noticeably aff ecting headroom and whilst maintaining commonality of many major parts with our mainstream double deck product – an important factor for us,” he added. Indeed the new Wrightbus Gemini 2 DL Low Bridge Variant shares 85% of parts with the Standard 4.4m height Gemini 2. Th e fi rst Low Variant Double Decks have already been delivered to Arriva Yorkshire, while Arriva North East have placed an order for 15.

DAA transfer to Euro 5 with new Citaros

Choices Property 500 Times Ahead

New Wrightbus Low Height Double Decker

Having purchased used Volvos in the past, Slane Coach & Taxis Ltd has taken

the plunge and bought a new Volvo coach for the fi rst time – a B9R with Sunsundegui bodywork.

“We decided we wanted another Volvo as they have just proved so reliable for us,” explained M.D., Michael Slane. “And as soon as we saw the B9R we really liked it.”

Th e decision is plain to see. Th e Volvo B9R’s high specifi cation interior is fi tt ed with 49/51 Esteban Club Irati seats – all with three

point belts, leather headrests and piping and individual reading lights. Th e multimedia system incorporates MP3, RDS radio, CD/DVD player and GPS navigation system with a 19” LCD monitor at the front and 15” monitor at the rear. Passengers also have the benefi t of Bluetooth hands free mobile phone installation, Carrier Sutrak air conditioning and heating system throughout, as well as WC with hand drier, fridge and hot drinks machine. Th e new coach is undertaking tours of the UK and Ireland on behalf of a number of holiday operators.

Slane drawn to new Volvo

David McCaughey (left ) hands over the fi rst new low bridge Double Deck variant of their class leading Gemini 2 bus to Phil Cummins, Managing Director of Arriva Yorkshire on a recent visit to Ballymena.

COVER

TT he European bus and coach jury at this year’s international bus and coach fair, ‘Busworld Kortrijk’,

crowned the Mercedes-Benz Travego, ‘Coach of the Year 2010’.

Th e trophy was presented by Stuart Jones, Chairman of the Coach of the Year jury, to Michael Göpfarth, Manager of the Mercedes-

Benz Bus and Coach Unit of EvoBus GmbH, on 15 October.

Th e Travego emerged victorious aft er the jury of experts from 17 European countries (including Fleet Bus & Coach’s Sean Murtagh) put the Travego through its paces against four other European competitors at the Coach Euro Test in June 2009 in Senlis, Paris.

Th e Coach Euro Test takes place every two years and is one of the most important coach tests in the bus and coach sector, scrutinising such criteria as economic eff iciency, environmental acceptability, handling and comfort – and of course not forgett ing the top priority, safety.

A rather special version of the award winning Mercedes-Benz Travego Safety Coach

made its debut at the 2008 Commercial Vehicles Show at the IAA Hanover. Packed full of Active and Passive safety features the full benefi ts of the technology developed and fi tt ed to the Travego were demonstrated to the press at Daimler’s Demo Track situated in the heart of Stütt gart.

One of its more signifi cant features is the emergency braking Active Brake Assist (ABA) system. No other bus or coach company provides this driver assistance system.

Active Safety Features:

Acceleration Skid Control (ASR), Active Brake Assist (ABA), Anti-Lock Braking System (ABS), Autonomous Intelligent Cruise Control (ART), Backup camera, Brake Assist (BA), CAN bus network, Continuous Braking Limiter (DBL), Cornering light function, Electronically Controlled Brake System (EBS), Electronic Stability Program (ESP), Lane Assistant (SPA), Rain/light sensor, Wide-angle integral mirror with integrated backup aid.

Passive Safety Features:

ECE-R 66 certifi cation, Energy-absorbing backrests, Front Collision Guard, Integrated 2-point seat belts for passengers, LED lamps as marker lights. Th e Lane Assistant (SPA) warns the driver in good time if the bus threatens to veer off the road, and Autonomous Intelligent Cruise Control (ART) maintains a safe distance to the vehicle in front. Further safety elements such as ESP, the Continuous Braking Limiter (DBL), and the Electronically Controlled Brake System (EBS) also help prevent accidents.

‘Coach of the Year 2010’‘Coach of the Year 2010’Mercedes-Benz Travego is crowned


Mercedes-Benz Travego Safety Coach

Text: Jarlath Sweeney – editor@fl eet.ie FLEETBUS&COACH | Winter 2009 9

REVIEW 1


FASTFrench manufacturer, FAST, enjoys 34% of its market segment in its home country. Established in 1996, FAST regard its experience as a bus operator as one of the critical factors for continued success. Operating 1500 vehicles in its own fl eet, it is confi dent that a big impact will be made on the UK and Irish markets. Currently it is putt ing a structure in place in the UK and will use the OHM Group in Ireland.

Scania embraces ChineseLeading up to the Kortrijk Show there were reports that Scania would be launching a new coach that would fi t in the range between the Century and the PB. However, what was launched in Kortrijk was certainly unexpected and took many people by surprise. Scania Touring is an integral coach with the bodywork built by the Chinese company Higer. It will be sold as a Scania product and it was indicated at the launch that it would retail around €200,000. Pat Carton of Westward Scania said at the event that he too was excited about the arrival of the new coach on the Irish market and although he could not confi rm when it would be available, he is confi dent that it will create a lot of interest with Irish operators.

IrizarSpanish body builder Irizar displayed one of its successful PB models as an integral coach with a DAF PACCAR powerplant, ZF axles and Webasco equipment. Although yet a prototype it is expected to be in production for 2010. Operators wishing to use Volvo or MAN engines will be able to opt for their choice. Operating globally and with seven manufacturing facilities around the world, Irizar manufactured 4,000 vehicles last year.

The 2009 event marked the 20th Anniversary of Busworld in Kortrijk and in spite of the global fi nancial crisis the Belgian Show has exceeded the 2007 exhibition in terms of trade stands and space occupied.

Busworld Kortrijk 2009 also recorded the 40th edition worldwide and now that the brand has spread to other Continents it att racts huge interest.

Upcoming Busworld Events

March 2010 Istanbul, TurkeyMay 2010 Shanghai, ChinaJune 2010 Moscow, RussiaJanuary 2011 Mumbai, IndiaJune 2011 Sao Paulo, BrazilOctober 2011 Kortrijk, Belgium

CumminsCummins, the largest independent manufacturer of diesel engines launched its zero particulate emissions powerplant. Th e U.S. company has already reached the EEV emissions levels but using a combination of SCR and a Diesel Particulate Filter, all of the harmful particulates are removed delivering zero emissions. Cummins spend a quarter of a billion dollars every year to maintain their position as a leader in technological developments.

BMCTurkish bus builder, BMC is celebrating its 45th year in business. At the 2009 Belgian show it had one of the latest Probus 880 models. Some of these midi coaches are being operated in Ireland and the vehicle on display had a Cummins ISBe5 285 hp engine (Euro 5) with a ZF 5 speed gearbox.

REVIEW 1

Text: Sean Murtagh – sean@fl eet.ie FLEETBUS&COACH | Winter 2009 11

IRUWith Associations in over seventy countries, the International Road Transport Union (IRU) has been instrumental in promoting road transport and passenger transport issues on behalf of its 180 members. Supported by a full time offi ce in Brussels to represent its members at EU level, it recently launched a manifesto to give the views and commitments of its members to improve road transport. Copies available on their website www.iru.org

King LongChinese manufacturer, King Long, celebrated twenty years of bus production last year. In those two decades it manufactured 180,000 vehicles of which 27% were exported. In the past few years, right hand drive vehicles have been produced for the Irish and UK market in particular the XMQ 6127 model. Last year alone King Long manufactured 30,000 vehicles and exported them to sixty diff erent countries.

Travego – Coach of the YearMercedes Travego was the winner of the coveted International Coach of the Year (ICOY). Pictured from L-R: Chairman of the Jury, Stuart Jones, Hartmut Schick, Head of Daimler Buses; Wolfgang Hänle, Production Vice President Daimler Buses, Holger Suff el, Sales, Service & Parts Vice President Daimler Buses and Michael Göpfarth, Executive Managing Director Mercedes-Benz Buses and Coaches of EvoBus GmbH

OptareOptare, based in the UK, prides itself on having very versatile options for their customers. An Optare Solo powered totally by electric power, was one of the big hits of the Show while other models such as the Tempo and Versa can have electric power plants fi tt ed. Another strong selling point for Optare is that should an operator for any reason decide to change the fuel source to Pure Plant Oil or Natural Gas, the modular nature of the range makes it cost effi cient and eff ective to do so.

VanHoolLocal bus and coach manufacturer, VanHool is always well represented in Kortrijk and this year was no diff erent with twelve vehicles on display. Launched for the fi rst time at the show, VanHool Astronef is described as a travelling theatre. It is a variant of the Astron but it has a strong visual impact both inside and outside. A sloped fl oor on the inside is matched with a sloping window line on the outside.

TemsaTemsa Global, the Turkish Coach manufacturers have in the past ten years established its name in Western Europe. Using the slogan ‘Value in Motion’ as the words behind their brand is what Temsa say is at the heart of everything they do and it also unveiled a new Hybrid Bus for the European market and a newly designed Tourmalin.


TEST

Euro Test decides Coach of the Year 2010

Five coaches were in the hunt for the coveted title of ‘Coach of the Year 2010’. Earlier this year, all of the vehicles in

contention were tested by the Jury in the scenic town of Senlis near Paris. Th e test route made up of some motorway, sections of urban routes and a tricky rural section allowed members of the Jury put these coaches through their paces. Representing Ireland on the International Jury, Fleet Bus & Coach editor, Sean Murtagh, was part of the selection team. Safety is one of the areas Jury members look to when forming their opinions and judgements that will ultimately select a ‘Coach of the Year’. All of this year’s entrants had some of the latest technologies in Passive and Active Safety. As a mark of how serious manufacturers take the competition, senior management from these companies were in att endance for the event. Next year’s test event for Buses (Commuter) will be held in Bucharest, Romania.

Coach of the Year Contenders

Barbi Maestro HD (Volvo B7R chassis)• Mercedes-Benz Travego M• Neoplan Cityliner C• Plaxton Elite (Volvo B12B 6x2 chassis)• Van Hool Altano T920•

Hail the champion!

As featured in our Cover Story section, the Mercedes-Benz Travego was unveiled as the ‘International Coach of the Year’ at the Bi-ennial Busworld Show held in Kortrijk last month. Judged ahead of its rivals from a driver, passenger and operator’s prospective, it is fi tt ed with the revolutionary GO 240 (automated) gearbox and powered by the Mercedes OM 457 12 litre engine, this coach won the hearts of the Jury. Producing 456 horsepower, this Euro 5 engine satisfi es EEV low-emission standards.

Without doubt the most impressive feature of the Travego is the safety equipment. Standard on all Travego coaches is ESP, EBS, ASR and Voith retarders, which is integrated into the transmission. Active Brake Assist was well received by all the judges.

Also available as an extra is Lane Guard System, Continuous Braking Limiter and Adaptive Cruise Control.

Some might argue that the exterior design is not a strong point for the Travego but driving the award winning coach is an eff ortless experience for the driver and even more comfortable for passengers. However, the real gem is that the safety systems on the coach will make the whole experience safe. Travego is a very worthy winner and will set the standard for coaches in the future.

Barbi MaestroAs the only Midi-Bus competing for the Coach of the Year 2010 award it attracted a lot of att ention. Built in Italy, the Barbi brand is regarded as a quality product.

On the test route the Volvo chassis did not do the vehicle any favours, primarily because of the positioning of gear lever and hand brake. However, this problem is unique to this particular combination only. On the other hand, the Volvo platformed Barbi gave a very comfortable trip with plenty of power available. One of the key att ractions of the Barbi midi is the ability to design and personalise the vehicle. A well

assembled coach, a unique feature of the Barbi bodies is the access to the engine area and there is 8m3 of luggage space available (without toilet). Kitchen and toilet fi tt ings are a Barbi design, however operators wishing to use their own manufacturer have that choice.

Specifi cations

Engine Volvo (Euro 5)HP 290 hpLength 10.2mWheelbase 4.5mSeating 35 + 1 + 1 (can go to 43)Safety ABS, EBS, ASR

The Contenders

Mercedes-Benz Travego

Mercedes-Benz Travego is as simple and comfortable as a car to drive. Some might suggest that the Travego is an unemotional coach but it is built on a platform of safety.

Marketed as a safety coach, it sure lives up to its name. First seen in 1999, Travego has been modifi ed greatly in the intervening years and while there are similarities between the look of the previous two generation models the changes to its overall design has been signifi cant.

One of the most noticable alterations was the fi tt ing of the new purpose built gearbox. An eight speed automatic gearbox (GO 240.8) was introduced in 2008 and has been well received by operators.

Specifi cations

Engine Mercedes-Benz OM 457 LA (Euro 5)HP 456 hpLength 13mAxles 3Weight 15.650kgLuggage Capacity 9.5m3

TEST

Text & Photos: Sean Murtagh – sean@fl eet.ie FLEETBUS&COACH | Winter 2009 13

NeoplanCityliner C

No stranger to the Coach of the Year event, MAN Neoplan a lways push t he boundaries on style, design and safety. Like prev ious Neoplan entrants Cityliner C did not disappoint. Cityliner makes an instant impression on you with its futuristic appearance and swept look. In production since 1971 Cityliner is today’s model. A horizontal split in the windscreen helps defi ne the interior of the coach and does not interfere with the forward view for passengers. From a driver’s prospective it helps put a structure on the cockpit area. It helps create an offi ce feel in the driving area. Safety is an area where Neoplan is always keen to be innovative

and improve. Fitt ed with EBS, ABS, ASR and Brake Assist all of these technologies give the driver and passenger extra confi dence. On the test route the Neoplan was very comfortable to drive with all of the safety features, Active and Passive easy to use and always evident.

Specifi cations

Engine MAN D2676 L027 (Euro 5 EEV)Gearbox MAN Tipmatic (12 speed auto)Length 12.99mWheelbase 6.2mLuggage Capacity 10.4 m3

Seating 48+1+1

VanHool/T920 Altano

Belgian manufacturer, VanHool has captured a seg ment of t he market with the T920 Altano Double Decker. Combining its long association with the PA C C A R G r o u p (through its DAF brand) the T920 is a very practical product. Ready for delivery to a UK operator aft er the test the right hand drive vehicle used here is a joy to drive. Very powerful and solid on the road, the area around the driving area is cosy, almost intimate. Upstairs in the main body of the coach the majority of the passengers are removed in their own private arena. VanHool has some unique features on its vehicles such as a childlock system when the vehicle is travelling at slow speed. One of the most noticeable features of this Double Decker is how quiet it is, particularly in the upper salon. Another key feature

of the Altano is the front access and the wheelchair access area and its fi nal positioning point. VanHool has a strong and long tradition in coach building and its products are built to a high quality, the Altano TD920 is no diff erent.

Specifi cations

Engine PACCAR MX340 52 (Euro 5)Gearbox ZF-AS Tronic 12AS 2301Chassis 13.56mWheelbase 6.16mLuggage capacity 15.3m3

Seats 49

Plaxton Elite

T h r ou g h p a r e nt company, Alexander Dennis Ltd., Plaxton has now made a s i g n i f i c a n t l e a p onto the European stage with its new fl agship Elite. Using its close alliance and partnership with Volvo Bus, the Elite was well received by the International Bus Jury. Although a right hand drive vehicle was presented, Plaxton will have a left hand drive version in production soon. Fourteen variants of the Elite are available and a batch of coaches built on MAN chassis are expected to enter service shortly. Elite has what Plaxton describe as ‘a strong kerbside presence about it’, a point hard to argue with, however one of the strongest points and most striking feature of the coach is the front entrance area. Some might argue that Elite is not ready for Europe yet, a comment I would not

agree with. Innovative design and quality build puts the Elite up with the best Europe has to off er. A joy to drive. Th e exterior mirrors are well positioned and the wide entrance area improves visibility for the driver. Keenly priced and well designed Plaxton is on its way to Europe with a coach that already satisfi es a need in its domestic market.

Specifi cations

Engine Volvo DH 12E420Gearbox Volvo I-Tronic 2412CChassis 14mWheelbase 6.9mLuggage capacity 11.09m3

Seats 50


AWARDS

Coach & Bus Operators honoured at

Fleet Bus & Coach paid tribute to operators within the passenger transport industry at the bi-ennial Awards Programme. In association with main sponsors MAN Truck & Bus, twenty-eight companies were short listed to contest eight categories which ranged from Coach

Operator of the Year 2010 (3 sections), Bus Operator of the Year, Safety, Livery, Environment and Innovation Award. Th e event was held following the Fleet Truck & Bus Forum at the Marriott Johnstown House Hotel, Enfi eld, County Meath on 6 October.

Inter-City: Callinan Coaches (Galway)

Tours: J O’Callaghan (Kerry)

Fleet Bus & Coach Awards 2010 - Category Winners Coach Operator of the Year 2010

Gerry Murphy - CompereSean Murtagh - Editor Fleet Bus & Coach

Commuter: Collins Coaches (Monaghan)

Simon Shevlin – Road Safety Authority outlined the guidelines and procedures of the Drivers CPC, which is now fully implemented for Truck and Bus/Coach Drivers at the Fleet Truck & Bus Forum held prior to the Fleet Bus & Coach Awards. Further details on pages 16 & 17.

Sean Murtagh, Fleet Bus & Coach; Danny Collins, Collins Coaches and Vince Welsh, Managing Director, MAN’s UK Bus & Coach Division.

Vince Welsh, Managing Director, MAN’s UK Bus & Coach Division; Tommy Callinan, Callinan Coaches and Sean Murtagh, Fleet Bus & Coach

Vince Welsh, Managing Director, MAN’s UK Bus & Coach Division; Eamonn O’Callaghan, J. O’Callaghan & Sons and Sean Murtagh, Fleet Bus & Coach

AWARDS

Photos: Cathal Doyle FLEETBUS&COACH | Winter 2009 15

Fleet Bus & Coach AwardsBus Operator of the Year: J J Kavanagh & Sons (Kilkenny)

Safety Award: Matt hews Coach Hire (Monaghan)

Livery Award: Th e Dualway Group (Dublin)

Environment: Collins Travel (Monaghan)

Innovation: Bluezone Media (Dublin)

Jarlath Sweeney, Fleet Bus & Coach; J.J. Kavanagh, J.J. Kavanagh & Sons and Vince Welsh, Managing Director, MAN’s UK Bus & Coach Division.

Jarlath Sweeney, Fleet Bus & Coach; Karen Duff y, Matt hews Coach Hire and Vince Welsh, Managing Director, MAN’s UK Bus & Coach Division.

Jarlath Sweeney, Fleet Bus & Coach; David McConn, Dualway Group and Vince Welsh, Managing Director, MAN’s UK Bus & Coach Division.

Jarlath Sweeney, Fleet Bus & Coach; Brendan Collins, Collins Travel and Vince Welsh, Managing Director, MAN Bus MAN’s UK Bus & Coach Division.

Jarlath Sweeney, Fleet Bus & Coach; Kevin O’Connor, Bluezone Media and Vince Welsh, Managing Director, MAN’s UK Bus & Coach Division.

16 FLEETBUS&COACH | Winter 2009 Text: Jarlath Sweeney – editor@fl eet.ie Photo: Cathal Doyle

FORUM

“My aim today is to convince you that enormous savings are immediately available … by combining technology and

training to improve the performance of today’s professional drivers,” stated Des Evans, M.D., MAN Truck & Bus to begin his presentation at the Fleet Truck & Bus Forum held at the Marriott Johnstown House Hotel, Enfi eld, County Meath prior to the presentation of the Fleet Bus & Coach Awards. “Fuel consumption, rather than being a measure in its own right, is merely a product of the manner in which the vehicle is driven, with key emphasis on the following parameters:-

Harsh braking & acceleration• Over-speeding• Engine idle-monitoring• Use of Cruise Control• Correct use of gears• Time spent in ‘sweet spot’•

“Driver improvement is the key,” emphasised Des. He continued by categorising drivers, which drew much att ention from the audience. As you will see from the graphic using MAN EcoStyle’s unique ABC rating system, there are seven categories of driver ranging from the ‘A’ rated Absolute Star to ‘Goodbye’ – depicted as ‘G’.”

MAN Truck & Bus undertook a survey among 1,000 plus drivers, which revealed that 36% and 44% were assessed as C – Competent to D - Development Required respectively. “Only 9% were in the B – Benchmark bracket,” he added. “Th rough EcoStyle, you can now get a clear assessment of the performance of your drivers, both collectively and individually, in these key areas that are so vital in infl uencing fuel economy, together with an overall assessment rating for your fl eet as a whole.”

“Whilst EcoStyle reports will show the potential for fuel saving and will monitor improvements

thereaft er, it is driver training which will provide the impetus to enable those necessary i mprovements i n d r iv ing st yle to occur.” To prove the point, Des presented a case study which saw the driver panel which were assessed as being within the parameters of the ‘D’ or ‘Development

Required’ category. By the end of the 4-week EcoStyle programme an 18% improvement on fuel costs were achieved with the drivers ratings moving up to B – Benchmark performance.

“ B e nc h m a r k ‘ B ’ drivers,” said Des, “can bring many cost saving elements such as less wear and tear on tyres, brakes and clutches – not to mention a lower accident record which means lower insurance costs .” “Regarding the vehicle itself, compliance and increased uptime is also assured,” he added.

He concluded that, “in order to realise these vast savings and sustain them, we need to guarantee that the driver remains at Level B in the long term.”

“Cut them in,” was his suggestion “by off ering an incentive, you will get the best out of your driver and it will help to retain good drivers also.”

“When it comes to fuel economy, the driver holds the key,” – Des Evans, Managing Director, MAN Truck & Bus

Des Evans, Managing Director, MAN Truck & Bus

First of all I would like to congratulate all who have been nominated for awards and won awards. Awards like these

promote excellence and are about improving standards. Something which is very much what the Road Safety Authority (RSA) is about in relation to road safety.

As you know the Road Safety Authority’s broad function is to promote road safety and to work to making our roads safer for all us road users. September 2009 has just been recorded as the safest month on our roads. All the agencies involved in road safety must ensure that improvements continue to be made and that we don’t become complacent.

Th is applies even more so in the case of buses and trucks. Road Traffi c Accidents which involve buses and trucks and which occur because of unsafe vehicles and unsafe driving can range from the inconvenient to the catastrophic. [Over 19% of accidents on Irish roads involve commercial vehicles.] Driver tiredness and road worthiness of vehicles are considered to be signifi cant contributors to accidents involving commercial vehicles on our roads.

Th e RSA has specifi c functions in relation to commercial vehicles, operators and drivers. I am sure that all of you are familiar with our functions, but, it may be worth briefl y restating them.

Firstly we enforce the law in respect • of Drivers hours, the Road Transport Working Time Directive and Road Haulage Operator Licensing. We share this enforcement power with An Garda Siochana and work closely with the Gardai on our enforcement strategy.We have oversight of the quality and • integrity of the Commercial Vehicle Testing scheme; increasing the level of roadworthiness of commercial vehicles through roadside checks and awareness measures. Th e Gardai alone are responsible

for enforcing road traffi c legislation and while RSA vehicle inspectors are present at all roadside checks our role is to ensure that a comprehensive roadworthiness vehicle check is carried out at the roadside.We are also responsible for the • implementation of Driver CPC.

Th ese functions were previously discharged by the Department of Transport and were assigned to the Road Safety Authority since September 2006. Other than Driver CPC all these functions are based in Loughrea.

What are we trying to do ?

In terms of roadworthiness of vehicles and drivers hours, the RSA is trying to ensure that vehicles and drivers on our road are fi t for purpose, in other words,

that drivers are not exceeding the • mandatory driving hours and rest periodsthat vehicles meet the minimum road • safety standards and are not likely to cause a danger to their own drivers or anyother road users .

What are we fi nding?

In relation to roadworthiness of vehicles many vehicles on our roads are found to be roadworthy when they go for the annual roadworthiness test or are stopped and checked at the roadside. However, unfortunately there are a signifi cant proportion which are still not roadworthy.

In 2008 and 2009, 47% of HGVs and buses failed the roadworthiness test fi rst time. In the same years 32% of LGVs failed fi rst time. In 2008, 44% of the over 3000 vehicles checked at the roadside by RSA were found to have defects.

Worryingly, the highest number of defects are in relation to brakes and braking systems. Th e next highest defects were in lighting and markings followed by wheels / tyres, suspension and chassis defects.

Th ese defects are preventable and they should be detected before the vehicle leaves the premises and not on the road.

In relation to drivers hours, the most common infringements we are fi nding are :-

Exceeding the daily driving limit of 9 or • 10 hours.Inadequate breaks and rest which cause • driver fatigue – we all know that driver

tiredness is a serious issue on our roads and is found to contribute to 20% of accidents. Failure to use a tachograph or interference • with a tachograph is also a problem – in these situations either driver and/or operator att empt to evade their responsibilities.

Why do we need change or improvement?

Th e fi rst reason is of course to make the roads safe for all road users and to comply with the law. I am sure that nobody goes out to deliberately put themselves or other road users in danger, indeed everyone should be aware that it is an off ence for the owner and driver to take a vehicle on to the road which could put other road users in danger. As an operator, it is your responsibility to ensure all your vehicles are roadworthy and safe at all times. Th e majority of the defects which are being found at the roadside would have been noticed by a quick Driver Walk Around Check conducted before vehicles start a journey.

All operators should ensure that a Driver Walk Around Check is part of their drivers daily routine. Th is is a simple fi rst step in an Operators Preventative Maintenance System which should be a key part of your day to day operations.

An eff ective preventative maintenance system not only ensures the safety and roadworthiness of your vehicles it also has signifi cant fi nancial and business benefi ts for your business.

A well maintained vehicle is more reliable, it is cheaper to run and improved the safety for both the driver and other road users. A more reliable vehicle will help reduce vehicle breakdowns and collisions - such unforeseen incidents can represent a major yet preventable expense to a business. It can help you deliver a reliable service to your customers, improve customer satisfaction, help you enhance your reputation for reliability and ultimately increase your business base.

If a vehicle has a failed component or system that is left unrepaired, it puts the vehicle at risk of being stopped by the Gardaí and prohibited from further use which will be disruptive for your business. It also puts the driver and operator at risk of receiving a fi ne, sentence or penalty points. Th e most serious consequence would be causing a collision which resulted in serious damage or fatalities.

FORUM

Photo: Cathal Doyle FLEETBUS&COACH | Winter 2009 17

Denise Barry - Director Standards and Enforcement - Road Safety Authority

“Road Safety Authority – making our roads safer for all of us”


OOne of the West of Ireland’s busiest bus depots, Callinan Coaches in Claregalway, County Galway has grown into a twenty four-

hour operation. Th at means around the clock servicing of its Volvo coach fl eet to guarantee a top class service to the customer. Callinan Coaches is widely respected and recently retained the Inter-City Coach Operator of the Year Award for 2010 at the Fleet Bus & Coach Awards. Aside from its own active fl eet, Callinan Coaches provide wheels and seats to other bus companies operating to and from the West. Another division provides a roadside bus and truck recovery business.

Cleanliness is a vital part of the quality required in a modern coach business. Obviously, it is imperative that the buses are cleaned aft er every job both inside and out. With buses running through the night as well as during the day, company Managing Director, Tommy Callinan saw the need to install a fully automatic Christ 2100 Super Wash system at its headquarters located just outside Galway.

When looking for the best bus wash system to suit his specifi c requirements, Tommy turned to Vincent Clarke of Clarke Auto Wash Ltd., Park West Drive, Nangor Road in Dublin 12 for advice. Th e important criteria for Tommy were a system that would reduce the labour content and the turnaround time of the cleaning operation. Other parameters such as reducing the amount of water used and thus minimising water charges along with the maximum protection of the bus fl eet were crucial to the decision as to which system would provide the best solution.

Now fully installed for a number of months, the Christ 2100 Super Wash is delivering all that was promised and every coach leaves the depot in tip-top condition ready for its next assignment. Callinan Coaches employs two fulltime operators to man the continuous cleaning cycle at the bus wash. Vincent Clarke and his experts at Clarke Auto Wash Ltd., continue to provide the backup required to service and maintain one of the most active bus washers in the country.

Clarke Auto Wash leaves Callinan’s Coaches Spick ‘n’ Span!

FLEETING SHOTS

A device to see around blind corners and provide a ‘Top View’ will help drivers to manoeuvre buses and coaches more safely. Th at’s

Alpine’s Multi Camera technology which is linked with a navigation database off ering the ability to see all aspects of the vehicle and its surroundings, eliminating dangerous blind spots.

At blind intersections, for example approaching a T-junction, a front mounted camera shows the view to the left and right as well as straight ahead. Th is information is displayed on a screen in the cab. For lane changing, cameras on the side of the vehicle eliminate blind spots that have been a particular problem for left hand drive vehicles.

A further innovation of the system is the ‘Top View’. Th e array of cameras can be combined to provide, in

real time, a plan view of the vehicle in its surroundings and enables the driver to park or manoeuvre safely seeing all four sides. “Th e technology will provide the driver with a view of all four corners of the vehicle, highlighting pedestrians or school children not in direct line

of sight,” says Alpine’s OEM Sales Manager Keith Price.

Th e fi rst prototypes have been tested on cars but Alpine believes the safety aspect is much more relevant to buses and coaches. “It could be useful for bus applications to see passengers as they dismount or cross the road,” adds Price. “It could also help eliminate being sideswiped on the motorway.”

Likely to be a factory fi t, Alpine suggests that the technology could be on the road in less than three years.

Sport Lisboa e Benfi ca (SL Benfi ca), the sports club with the largest number of

supporters in the world, relies on Setra. Th e club with a long history, founded in 1904, transports its top footballers to away games in the Portuguese Premier League in an S 431 DT double-decker from the TopClass 400 range of coaches.

In order to make these journeys as comfortable as possible for the players and staff , the new team coach is the fi rst with 1+1 seating. Th is means, for example, that every player on the top deck has a single

seat to himself with extended leg support, as well as his own cupboard for stowing his

possessions. Th e gaps between the leather seats – which are in the red and silver club colours and are embossed with the club logo – are set individually, allowing each player suffi cient legroom.

Two club tables with two PlayStations allow for group conversation and computer gaming. At the back of the bus there are two beds for treatment, massage etc. and there is also a small kitchen. An audio system with a microphone connection and 19” monitors on

the lower deck make it possible for the manager to do some in-depth post-match analysis.

Pictured at Belfast Central Station judging the International Station Awards

competition (from left to right) Translink’s Frank Moore, First Capital Connect’s Warren Ali, First Transpennine Express Kath Donald and Translink’s Hilton Parr.

Th e results will be announced in November.Th e judges visited three Northern Irish Railway

(NIR) stations namely Central, Bangor and Carrickfergus.

Th e Panel also visited two Irish Rail Stations – Connolly and Killiney (Dublin).

All seeing buses and coaches improve safety

The Road Safety Authority (RSA) paid tribute to members of the public

for their contribution to road safety at its annual Leading Lights Road Safety Awards in Farmleigh. In all 5 awards were presented to road safety campaigners from local community groups, media, schools and businesses nationwide.

Matthews Coach Hire (Monaghan) won the Supreme Award on top of the ‘Organisation’ Award for implementing a series of road safety measures to improve

the safety of their fl eet, in particular the fi tt ing of Alcolock 500 breathalysers. Earlier that week, Matt hews’ Alcolock system was acknowledged in the Fleet Bus & Coach Awards (see page 14).

Pictured here is RSA Chairman Gary Byrne who successfully passed the Alcolock test at the launch of the Matt hews Coach Hire campaign launch.

Matthews Coach Hire wins Leading Lights Road Safety Supreme Award

Benfi ca Football Stars travel by Setra

Top Station (International)

Text: Jarlath Sweeney - editor@fl eet.ie FLEETBUS&COACH | Winter 2009 19


PRODUCT

At the Coach & Bus Live Show held at the NEC last month, a green coloured engine on the Cummins stand stirred curiosity as it

was a change from the normal ‘red’ corporate colours of the World’s No. 1 independent diesel engine and component producer. It was a pre-prepared version of Cummins new ‘ECO’ range of replacement re-build engines targeted towards the bus and coach market. “Th e ECO engines will provide a high quality, cost competitive solution for extending vehicle life,” stated Mark Goundry, General Manager, UK Automotive Business.

“Th ey combine genuine Cummins’ parts and engineering expertise to deliver a full specifi cation high quality package at a competitive cost, backed by a 2 year Cummins’ warranty as standard,” he added.

All work is performed on a purpose built assembly-line environment, located in a new facility in Stockton-on-Tees. Th e ECO engines cover Euro3 ISB specifi cations from 135-150 PS and ISC specifi cations

from 225 PS to 260 PS. Re-manufacturing and re-building engines is a key part of Cummins’ global commitment to reduce greenhouse gas emissions by 25% by 2010.

The Wright Group’s aft ermarket support programme has been upgraded and updated to meet the requirements of its growing

number of Wrightbus vehicles now on roads throughout the UK and Ireland. Parts support is a cornerstone of its renewed Customercare package and a recently signed agreement with DHL’s specialist automotive logistics team sees the immediate transfer of the existing parts storage and distribution operation in Ballymena to an ultra modern 75,000 sq.ft . facility owned by DHL in Halewood, Merseyside.

“Th e move means that Customcare can provide a guaranteed next day parts delivery service,” says Customcare Director, Geoff Pott er to the assembled press at the recent Coach & Bus Live Show. “Th e new arrangements now mean that orders for fast moving parts and consumables placed before 5pm will be delivered no later than 5pm the next working day, with a Vehicle Off Road (VOR)/high priority service also available.”

Backing up this new system is a new parts ordering system, which is based at Customcare’s HQ in Ballymena which allows customers to place orders via phone, fax, email together with an on-line postal – due to go live by year end.

Another initiative to ensure reduced downtime is the new Mobile Service Engineer hotline.

Operators, who have any kind of service or warranty issued on a

Wrightbus vehicle, can now contact Customcare via a single number at anytime of day or night and log a call. A Customcare representative will then respond within the hour and resolve the issue over the phone or arrange for the Mobile Service Engineer to rectify the fault. Th e hotline team can also co-ordinate all parts requirements through Customcare’s new parts logistics organisation.

Th e arrangement that currently exists with Irish Commercials (Naas) in regard to parts and back-up still remains.

Delegates from Dubai and representatives from the Guinness Book of Records along with emergency aid workers were present at the

Rhineland-Palatinate Federal State Parliament building in Mainz, Germany for the offi cial handover of the world’s largest ambulance.

Based on the Mercedes-Benz Citaro articulated commuter bus, the vehicle has the capacity to treat and carry up to 123 people and has an overall length of 20.03 metres. Th is is the third largest capacity emergency ambulance to be ordered and delivered to the Centre of Ambulance Services of the Government of Dubai.

Two standard buses measuring 12 metres in length and one articulated bus measuring 18 metres in length (as featured in the Fleet Bus & Coach Summer edition) are currently providing rapid medical assistance in the event of major incidents such as accidents and disasters involving large number of injury victims.

Wright Group choose DHL as supply chain partnerCustomer Care Service Support Improved

Citaro Enters Guinness Book of Records

Cummins go Green with ECO engine exchange programme

Mark Durk, Marketing Manager, Cummins UK with the ECO engine


PROFILE

If brand identity is considered an essential prerequisite for business success, then the Dualway Group has laid sound

foundations for the future. Th e Rathcoole, County Dublin Coach Operator has just won the award for Livery of the Year at the Fleet Bus & Coach Awards for 2010, a category that recognizes the eff orts of companies to establish a unique brand identity.

“When we set out to update our branding we wanted to create an image that would visually complement our vision and mission statement,” says David McConn, General Manager of the Dualway Group. “Before this the livery we had was basically a name on a bus, and I think all buses to an individual

tend to look the same. We wanted to come up with something that was a litt le bit diff erent, a litt le bit unique, something that refl ects the cross-over functions we have with City Tours and regular services, and I think we have achieved that.” Designed in conjunction with Dublin branding company Roomtree, the new design features a dy namic Dualway logo signifying movement, while the two tone colour scheme references the two sides of the company core business – that of transportation and sightseeing. It’s a simple yet eff ective livery, and one that should stand the test of time well.

It marks the second time the Dualway Group has been honoured by the Fleet Bus

& Coach Awards, having previously been runner-up in the Coach Operator of the Year category. Since it’s establishment thirty years ago, Dualway has expanded steadily to become one of the country’s leading coach hire and City Tour operators. Founded by David’s father Tony, it has grown from one vehicle to the fifty-five currently on the fl eet, but remains a family owned and run business. Aft er a number of years in college and working and travelling overseas David has returned to take over the helm from his father, while sisters Patricia and Linda look aft er the Accounts and Marketing sides of the business respectively. Th e company currently has about one hundred employees of which

half are drivers and a further twenty tour guides, while maintenance and supervisory staff make up the rest.

Th e new livery will soon be a familiar sight to tourists and Dubliners alike as about sixty percent of Dualway’s business is running City Tours in and around Dublin. “Our route takes about one hour thirty minutes and takes in all the famous tour att ractions in the City,” says David. “We’re associated with two international franchises – City Sight Seeing and Greyline. We do the majority of our own marketing but with the backing of these companies.”

With a recent report by the Central Statistics Offi ce highlighting that trips to Ireland this year are down by 600,000 compared to the same period last year, it’s not surprising that this is going to directly impact the City Tour business. David acknowledges that the business has seen a drop but says nonetheless that he remains optimistic for the future.

Away from the Dublin City Tours Dualway also operates City Tours in Kilkenny, with coaches and day tours and private hire making up the remainder of the business. “We have a number of scheduled local services bringing people from Rathcoole, Newcastle and Saggart to Citywest and the Square, and we also have a number of express services from Rathcoole into the City Centre,” explains David. School runs also help to keep things ticking over at a time of the year when the City Tours part of the business is quieter.

When it comes to the fl eet, standardization is the key as far as is possible. “We try to follow the Ryanair model in that our coaches, minibuses and tour buses are all the same. It keeps things as simple as we can from the maintenance point of view. Also by having the same vehicles combined with the new livery makes the buses more recognizable.” Coaches are primarily DAF Marco Polos, with a fl eet of double-decker Optares, while City Tour buses are typically Volvos. Turnover policy is to replace vehicles every four years although David admits that that might need to be reviewed in light of current market conditions. Currently the fl eet consists of 30 City Tour buses of which fi ve are vintage vehicles, and 25 coaches / double-deckers.

Th e Vintage Routemasters, the classic London double-decker bus, are a popular choice for private hire parties looking for something a litt le diff erent to celebrate an occasion. With

Dualway – branding its way to future success

both open and closed top examples in the fl eet, David shows me around one example converted to hold mobile parties, with a fully functioning bar on board. As well as corporate events, they are proving increasingly popular with wedding groups.

No transport company these days can aff ord to be complacent when it comes to safety and maintenance, and David outlines the steps Dualway has implemented to ensure all its vehicles are in tip-top condition at all times. “We have an in-house maintenance team. All our vehicles go through a six week maintenance check. Th ey also get two annual services and of course they have to comply with the annual DOE. Safety is paramount,” he

says, noting that this six week comprehensive check that the company has implemented not only keeps the vehicles in prime working order, but also ensures that the mechanics are intimately familiar with them, meaning that any problems that arise are quickly identifi ed and rectifi ed. Another policy has drivers noting and reporting on a daily basis any problems that they might identify. “With this and the six week check, it has meant that breakdowns are few and far between.”

A certifi cate on the wall gives an interesting insight into Dualway’s approach to doing business. It’s a Fáilte Ireland Optimus certifi cate, a programme set up by the tourism authority to enable businesses in the sector to become more profi table, more effi cient and more competitive. Dualway is the fi rst and, to date, the only coach operator in the country to have this award. Having already successfully completed the fi rst two steps – those of Service Excellence and Mark of Best Practice, this year the company has started the process of Business E xcel lence . “ It eff ectively asks the management team to look at how they communicate and

how their points are gett ing across to frontline staff ,” explains David. “So it’s making all our managers, and the company in general look at every one of our processes, are they readily identifi able, and then how are we measuring results and key performance indicators. Th ese are ways that we measure success, and we are always raising the bar for ourselves. It would have been easy to go and get the award at level one again this year, but we feel we need to challenge ourselves, and that is why we are going for level three this year.”

It’s an interesting and innovative approach to measuring success, but just one of a number of tracking processes and measurement criteria that demonstrates how seriously this company regards customer satisfaction. It’s an approach that should stand the Dualway Group in good stead in these diffi cult times.

Text & Photos: Cathal Doyle – cathal@fl eet.ie FLEETBUS&COACH | Winter 2009 23

PROFILE


REVIEW 11

Coach & Bus Live – NEC, Birmingham, UKContrary to the global trend in these diffi cult economic times, with shows and exhibitions cancelled everywhere, Coach & Bus Live went

ahead as planned. Taking up two halls at the NEC, Birmingham, exhibition space used by vehicle manufacturers was less than expected. While most of the big names from Europe and Asia were present, Scania was a noteable absentee. In all 205 exhibitors were present over the two days, which att racted a bigger audience than expected. High numbers travelled over from Ireland. Fleet Bus & Coach was there to relay back all the relevant information.

21st CenturyWhether its mobile CTT C systems, reversing cameras, passenger counting or soft ware to reduce fuel consumption for your vehicle operating in public transport, emergency services and other vehicle fl eets, then 21st Century Technology Solutions Ltd based in Surrey will cover your needs. One of the Irish semi-state PSV companies has camera systems and WiFi data transfer systems in place with 21st Century for three years now.

Air 1In the advent of some cars and light commercials opting for SCR-Selective Catalytic Reduction for Euro 5 engine emission controls, Air 1, one of Europe’s leading supplier of AdBlue, will have additional supplies of the required liquid urea additive for this technology. To date 4 service stations around Dublin City are within the Air 1 network, with a number of new locations imminent.

Alexander Dennis Ltd“Hybrids may yet be the back door into Europe,” stated Colin Robertson, CEO Alexander Dennis Ltd at a specially arranged Press Conference. “In terms of new technology that makes a diff erence, I think hybrids have now proven the point. And they fi t straight in with the service regime of standard vehicles, achieve 35% fuel and CO2 reductions. Frankly, you have to sit up and believe.” A new two-axle version of the award winning Elite luxury coach was launched.Autosan

A family of Autosan coaches has now been created in right-hand-form by Blue Ribbon Coach Sales. Th e family run business, located in Shrewsbury and headed up by Paul Nicholson who has 40 years experience in the industry has recently been appointed as the main importer for Autosan for the UK and selected EU markets. Making its UK debut was the 13.2m Euro Leader with Cummins and Allison drivetrain.

Autosound LtdAs distributor for Bosch Car Multimedia products for the UK and Ireland, Autosound Ltd, exhibited at the Bus & Coach Show in Dublin last year. Th e Bradford based fi rm supplies on-board entertainment systems for buses, coaches and trucks and even installs on-site if required. Established in 1964, all products sold are tested to ‘E’ mark standards.


REVIEW 11

BMC plcMaking its show debut in Birmingham was the new 71 seater Alyos from BMC to add yet another vehicle to the Turkish manufacturer’s expanding product line-up. Also launched was the company’s sister product the 35 seater XMQ6900 from King Long, which according to Paul Bicknell, Business Development Manager, is made for the Irish market. Cheap to buy and run it sells in the UK for around £119,000.

Botany Weaving MillOne of the Irish companies exhibiting was Botany Weaving Mill. Established in 1934, and with its headquarters located at the back of the Guinness Brewery in Cork Street, Dublin, Botany has branched out into producing fabrics for the aviation industry and now the bus passenger markets. Botany has three factories in Ireland (2 in Donegal and 1 in Dublin) supplying seating, curtain and sidewall fabrics.

Cannon Bus ChassisLightweight but sturdy, innovate in that it has a completely fl at frame are the two main advantages of the new Cannon 150 BEL bus chassis according to Willie Cannon, who’s Tyrone based company designed and produced this 8.5 m to 11 m bus frame. Also supplied from their Strabane factory to this platform is Cummins Euro 5 SCR engine and Allison 5 speed transmission. Caetano has just placed an order for 30 units.

Continental AutomotiveContinental Automotive (Switzerland) off ers public transport authorities an extensive operating and real time information system, which enhances punctuality, reduces travel times and increases connection capacity. New methods of communication now used include web browsers and SMS messaging. A project currently underway with Bus Eireann is going well according to Hansueli Gamper pictured here with Amit Agarwal.

CumminsChanges in the structure of diesel engine and related components manufacturer Cummins sees the introduction of a new look central support team that provides module technical assistance, customer care that includes engine and parts sales and service booking. Also launched was the new ‘ECO’ range of replacement re-build Euro 3 engines.

Eberspacher (UK) LtdDetails of the Diavia air-conditioning and climate control systems for mini-buses and Euro 5 specifi cations were displayed by Eberspacher. Similar systems have also been co-developed for Electric buses in association with the Tanfi eld Group, which makes the Smith Electric Edison minibus. At the heart of the system is a Brushless DC variable speed compressor running at 400V DC, together with a 13 kW evaporator.


REVIEW 11

1st 4 Limo SalesBling fl ing! Yes, you are seeing right! It’s the Dodge Charger 120 inch stretch limousine! Nicknamed ‘Icon Demon’ its stunning interior has red and silver J-confi guration seating, 15” HD TV, DVD and surround sound, two vanity mirrors with lights, dual rear-aircon and comes with VOSA Certifi cation. Check out www.1st4limosales.com for further details. Proven technology and dynamic innovation is their mott o.

Olympic Delivery AuthorityLeading up to the London Olympics 2012, participating athletes will be coming to Ireland to climatise to weather and time zones in preparation for the fi nals. Suitable venues have already been looked at by the Olympic Council and upon selection, Irish bus and coach operators will be chosen to provide the necessary transportation. It is estimated that the London Olympics will att ract 12 million visitors, some of which may come to Ireland.

MAN Truck & Bus LtdExhibits from MAN and sister brand Neoplan featured both inside and outside the National Exhibition Centre. A 12 m Neoplan Tourliner two-axle integral coach that complies with EEV engine emission standards took centre stage. Positioned alongside was a MAN Enviro 14.240 low-entry 10.8 m single-decker. A two-axle 12.3 metre MAN R33 Plaxton Panther fi tt ed with 49/53 seats reclining seats was parked outside.

FAST EuropeFrench based manufacturer of purpose-built school and inter-city buses from 53 to 75 seats, FAST has had to restructure its business plan for the UK following the demise of Esker Bus & Coach. A fully-owned subsidiary has now been established, headed-up by Roger Clode as Sales Manager. Launched here was the Scoler 70 seater school bus using MAN drivetrain.

Foton EuropeAnother Chinese entrant to the European Coach & Bus market is Beiqi Foton Motor Corporation. Th rough the BMC Group, Foton Europe Ltd has been established to cover the UK, Irish and Eastern European markets. Making its premier at the show was the Foton Hybrid City Bus, 900 of which have been supplied to Beijing Public Transport. Th e arrival of this product is just in time to take up the UK Government’s £30m hybrid purse.

EvoBus UK LtdSetra ComfortClass S416 GT-HD, a familiar site in Ireland has now gone Euro 5 using the Daimler Group’s BlueTec SCR technology mated to a ZF 12-speed AS Tronic gearbox. With the choice of Mercedes-Benz Sprinter minibuses available in Ireland now lessened with the demise of Esker, the Travel 45 version pictured here looks a good alternative option.


REVIEW 11

MiX TelematicsMiX Telematics took over the telematics arm of Siemens VDO when the Continental Group acquired its fellow German fi rm. In the last two years the South African company has forged ahead in developing new products and generating good business too. Ulster bus operator Translink is aiming to substantially reduce its fuel costs with the fi tt ing of on-board fl eet management solutions from MiX. Go-Ahead, Transder and Konectbus use this system also.

OptareFollowing the appointment of Jim Sumner as the new CEO, Optare, the UK’s No 2 bus and coach manufacturer is prepared for whatever the future brings. Some restructuring has already taken place to deal with the downturn. New products and new innovations were introduced here such as the Optare EcoDrive Dashboard that stores and accesses information systems to assist the driver to be more consistent and more fuel effi cient and safer too!

PolitecnicaBig news from leading Italian seat manufacturer Politecnica is that a supply deal has been signed with Alexander Dennis Ltd to design and make seats for its Plaxton range of coaches. Politecnica specialises in designing new seats for many passenger transport operators. According to Paolo Grasselli, Head of UK & Ireland Sales, it usually takes 7 months from concept to production.

Q’StraintWith passenger safety a priority, Q’Straint’s stand gained signifi cant footfall. Th e Chesterfi eld company specialises in the design and manufacture of Wheelchair Tie-downs and Occupant Restraint Systems. Currently Par-Fit is the Leinster based agent but Q’Straint would like additional representatives around Ireland. Recently it won the Queen’s Award.

TachomasterWith tachograph compliance becoming more to the fore than ever before Tachomaster by Road Tech is a valuable tool. Simple to install and operate the Tachomaster soft ware enables operators to read, store and analyse both types of tachographs – analogue and digital. All one has to do is place the driver’s card into the card reader or the analogue chart into the scanner.

UK Borders AgencyTh e UK Border Agency is determined to secure its borders from the threats of international terrorism, crime and illegal immigration. Th rough its E-borders programme, it will have the capability to check all travellers and where necessary enable real-time interventions against those travelling on high-risk routes. It is expected to be fully operational by the end of 2010.

REVIEW 11


Heritage RailwaysTh is association represents steam railways, railway centres, railway museums and tramways in the UK and Ireland.

Premer PitsOver 3,000 customers have been supplied by Premier Pits of its prefabricated steel vehicle pits in the past 30 years.

WrightbusDespite the interference of loud drums beating from an adjacent exhibitor, the Wright Group went ahead with its planned Press Conference. Geoff Pott er, Customer Care Director explained about the company’s reviewed focus on its aft ermarket services. DHL has been selected as its strategic parts distributor and a new parts ordering system has been created through its Customercare Call Centre HQ in Ballymena.

VOSATh e UK’s Vehicle & Operator Services Agency (VOSA) has become more in the public eye in recent years as its roadside checks aim to improve vehicle standards be it native or foreign. Th e Government organisation is more proactive on the public relations front also. At the NEC various seminars and demonstrations were presented throughout the two-day event.

Verve Van CentreOne vehicle that att racted a lot of att ention was the Verve City Lito 22 – a full low fl oor low access midi-coach that has a seating capacity for 22 passengers. Based on the current Volkswagen Transporter, the City Lito’s fl exibility creates ample space for 6 wheelchair passengers with access through its double width side door or at the rear. Plans are to bring the Verve range to Ireland.

Volvo BusAnother company to focus on the aft ermarket is Volvo Bus. Th rough its Free 10 Point Winter Check-up Programme protecting your coach against the ravages of the winter months makes good business sense, especially if the vehicle is not on the road everyday compared to the high season. Th e winter check is performed by franchised Volvo dealers in Ireland.

VDOTransport Managers can now download Driver Card data straight from the offi ce, regardless of whether the truck/coach or bus is parked in the yard or driving away from base. Continental Group VDO has introduced the Remote Download Device (DLD), which establishes a wireless or GPRS connection between the vehicle and the back offi ce. Demo’s of this system were presented throughout the Show.


NEWSLETTER

The new deal struck by the Green Party with Fianna Fáil recently contained litt le for those interested in promoting

public transport. Not that there wasn’t any nice words and aspirations; there was plenty of that. But anyone who thought that the new deal would make a change over the next couple of years will be disappointed.

For example, read the following lines from the deal and ask yourself if it advances the cause of public transport in any way:

“Th e provision of public transport will prepare us for a post-world where oil supplies are contracting. We will build fl agship modern transport connections linking people to their places of work. Properly planned public transport gives back to commuters that most valuable of commodities - time. We want to reduce journey times and congestion, which bring economic and social costs. We will develop a fi rst-class infrastructure for the modern age.”

Th e deal also contains the following passage, which is even more worrying because it seems to contain meat, but it doesn’t:

“ F o l l o w i n g t h e c o m p l e t i o n o f payments for the major motor ways programme in 2011, the ratio of expenditure on new Transport 21 projects bet ween public transport and the national roads programme will be 2:1 in favour of public transport.”

What it is saying is that the Government will

invest in public transport aft er 2011. One would have thought that the planet needed saving now, not just aft er 2011. In addition, it’s not stated how much will be invested, or in what projects. Th e only thing we can be sure about is that it won’t relate to private operators who provide public transport, because we’re not covered in Transport 21 projects.

Th e document later calls for the establishment of the National Transport Authority that will “establish the service levels required and procure those services in an open and competitive manner from service providers, both public and private.” What it doesn’t say is that the State companies will hold on to their licences for at least another fi ve years, and you the private operator who is more effi cient and who provides a bett er service can go and compete with your neighbour down the road.

It is diffi cult to understand the Green Party’s stance in negotiating this deal. Education isn’t a climate change issue, but public transport is. Yet, this deal made a big eff ort to satisfy those in education, but not those who use public transport.

If the Greens are serious about promoting public transport during the lifetime of this Government, it should:

“Implement a full carbon tax refund • scheme for public transport providers

Amend the Transport Bill to introduce • competition for Dublin bus and commuter routes immediately (a minimum of 15% of routes should be provided by the private sector)

Reform the School Transport scheme to • improve services without increasing costs, by taking the system out of the hands of Bus Eireann, and into the hands of an independent agency.”

Th e so-called 12-day rule derogation has not yet been signed into law because of some beaurocratic issue in Brussels. However, we won’t welcome the derogation when it does come into force. We are governed by the six-day rule as it is, and will continue to be as long as we stay within the 26 counties. It’s a stupid situation that we will have to fi ght hard to change over the coming years.

Just a note to say thanks to the Fleet Bus & Coach team who organised the most enjoyable Fleet Bus & Coach Awards that were held at the Marriot Johnstown House, Enfi eld on 6 October. It was a great networking event and the food was excellent. I think it should happen more than every two years.

Coach Tourism & Transport CouncilCTT C Column for Fleet Bus & Coach by Gerry Mullins, Chief Executive, CTT C

30 FLEETBUS&COACH | Winter 2009 Text: Sean Murtagh – sean@fl eet.ie

COMMENT

Like all other sectors, the coach operator has felt the strong chill that has come with recession - reduced numbers travelling, loss of private hire and increased running costs have all added to

the diffi culties facing the sector. State operators are not immune to this situation as any Government aid previously paid out will now be much reduced and monitored. Suggestions are that the State company’s new buses were sponsored by up to €100,000 per vehicle in the past. Were this information to get the same amount of exposure and debate in the media as the expense account of the now former Ceann Comhairle, John O’Donoghue, T.D., the tax payers would be very annoyed.

Two reasons would be the foundation of its anger. In the fi rst instance, it would take very litt le forensic examination by the mainstream media to show that very litt le value for money has been achieved over the years. Secondly, and probably more critical, is that the taxpayer as the travelling public is a customer of the service. Most people would say this has been the situation for too long now and that the problem is not any diff erent today than in the past. Remember this regime has been in place since the Bus Licensing Act was brought into law in the early 1930s. At the time, the legislation was designed to protect the railways when the bus service as we knew it now did not exist. In fact bus services were transport tributaries directing fl ows of traffi c to mainline railways. As a business model and because it created inadvertently a monopoly situation it has survived up to the present day. Although private operators rocked the system in the 1970s by starting to compete on Inter-City services, the State company still enjoyed the legal upper hand from its owner who was also the legislator or regulator of the industry, the Department of Transport.

In the past there have been some brave eff orts to reform the situation and for some of those people that advocated change they were met with resistance and in some cases paid a very big price. One of the high profi le casualties in recent times was the late Seamus Brennan, T.D. As Minister for Transport he used the ideology of a progressive democrat to bring reform into the licensing system for routes, proposing to open up the market to private operators. In hindsight what he proposed was a light touch but too much for the Fianna Fail hierarchy - nervous of State workers votes than the travelling public. Mr. Brennan paid the price and at the last available opportunity was ushered out of the Department of Transport in a Cabinet reshuffl e.

Back to the present and the current Minister for Transport, Mr. Noel Dempsey, T.D., has established a National Transport Agency, which will among other things award licences to operate on various routes. Minister Dempsey has allocated an annual budget of €5 million to the agency and says that staffi ng levels will initially be 50 and possibly rising to 100. So is this the perfect solution? Well, it depends on who you are, or which of the vested interests you are in. All require a solution - State companies, State company unions and Private operators (both local and international). However, Minister Dempsey and the new Authority should primarily focus on one vested interest, the person standing at the bus stop - the customer. Once this focus is established there must be a level playing pitch for those providing the service. If a subsidy exists for a route then it should be available to all operators and they should be allowed to carry those with travel concessions for reward.

So are we on the verge of reform? A diffi cult question, there seems to be the political appetite to force change. People are a litt le cynical about how eff ective the new Authority might be. An Oireachtas Committ ee on

Transport did not seem convinced at a recent meeting, commenting that short term objectives set out to be achieved by the year 2000 were no where near being implemented. Without doubt the principle driver of any new system will be eff ective regulation leading to fair competition with even handed enforcement. In the past it has been always a one-act play, private operator versus public operators. Now the plot has thickened and there are new characters on stage, with larger British and European operators entering the market. New technologies and effi ciencies are available and the travelling public want a bett er performance all round.

My own opinion is that the sooner the market is opened up the bett er for everybody. European Governments protected their airlines for long enough at the expense of the travelling public. Look what happened when the markets were fi nally opened up, a huge amount of organic growth. No reason why the same could not happen for surface transport.

Opening up the market is the fi rst step, the real challenge may be att racting people out of their cars and on to the bus, although the comfort of being in a warm car and tuned into early morning radio could be a tough act to compete with. Is this where the real competition will be? Exciting and further interesting times ahead, therefore, for bus owners and bus passengers.

Citylink has a GO at GoBus

A major turf war, on the buses, has erupted on the Galway - Dublin route with Citylink introducing a low cost fare in

direct opposition to GoBus, which has been running an express route to Dublin City and Dublin Airport for the last seven months. Citylink has off ered this option since the beginning of October with a fare of just €1 in a Ryanair type att ack on its rival. But passengers have to be quick to get it as the low fare is only available to early bookers and places are limited.

Th is is a fall-out between two previous business acquaintants. It was Jim Burke, the owner of GoBus that set up the original Citylink Galway – Dublin route. He sold it to the Scott ish Citylink group and since it has operated a licenced Galway – Dublin service taking in other towns along the way.

Jim Burke of GoBus then obtained the licence for an express service using the M6 and M4 motorways and slicing a big chunk of time off the trip. Now Citylink want to operate a nonstop route also and is aggressively promoting its new service despite protestations from GoBus and claims that it does not have a licence for this service. It is understood that the Department of Transport has been approached by GoBus with a complaint and that the Department has instructed Citylink to cease the operation.

However, at the time of going to press, both services are still running though neither party believes that there is enough business for the two. It’s a winner takes all batt le and is likely to run and run. Jim Burke says that if Citylink is allowed to continue with these tactics that up to 40 jobs at GoBus are in jeopardy.

Gerry Murphy

Interesting Times Ahead for Bus Operators and Passengers

Fleet Bus and Coach Winter 2009

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