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FINANCIAL SERVICES
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INTRODUCTION
Financial services refer to servicesprovided by the finance industry.
The finance industry encompasses
a broad range of organizations that
deal with the management ofmoney.
Among these organizations are
banks, credit card companies,insurance companies, consumerfinance companies, stockbrokerages, investment funds andsome government sponsored
enterprises.
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Cont.. Financial services can also be called 'financial inter
mediation'. Financial intermediation is a process by which funds
are mobilizing from a large number of savers andmake them available to all those who are in need of
it and particularly to corporate customers. Thus, financial services sector is a key area and it is
very vital for industrial developments.
A well developed financial services industry is
absolutely necessary to mobilize the savings and toallocate them to various invest able channels andthereby to promote industrial development in acountry.
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Meaning of financial services
The term financial services' in a broad, sense
means "mobilizing and allocating savings".
Thus it includes all activities involved in the
transformation of savings into investment.
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Evolution of Financial services in India
The stage of Infancy existed btw 1960-1980-Merchant bankers providing a wide range of services,
starting from project appraisal to arranging funds
-Investment cos such as the UTI,LIC,GIC made their
mark in the first stage of financial services
-Leasing made its mark in the closing years of the1970s.
Modern financial services :-during later part of the 1980s
-OTC, share transfer, pledging of shares, mutualfunds, factoring, discounting, VC, credit rating etc.
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CONTThe third Flush in financial services includes setting up of new
institution & paving the way for innovating new instruments &
also their flotation-Setting up of depositories will promote the concept of paperless
trading & will result in to dematerializationof shares
-On line trading
-The creation of SEBI can be hailed a path breaking developmentin terms of regulation, growth of development of FS
-Permission to foreign financial institutions to operate in capitalmkt
-Public Enterprises Disinvestment Create Pressure on the FS Firmto gain expertise in valuation Financial, Financial & LegalRestructuring & taking the public sector firms in commercial &capital mkt
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Importance of financial services
-Promoting investment
-Promoting savings
-Minimizing the risk
-Maximizing the returns
-Ensures greater yield-Economic growth
-Economic development
-Benefit to govt
-Expands activities of financial institutions
-Capital market
-Promotion of domestic & foreign trade
-Balanced regional development
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TYPES OF FINANCIAL SERVICES
Bankingservices
Issuance of
check-booksProvide
personal loans,commercial
loans
ATMs
Foreignexchang
e
services
Currency
Exchange
Foreign
CurrencyBanking
Wire
transfer
Investmentservices
Asset
management
Hedge fund
management
Insurance
Insurance
brokerage
Reinsuranc
e
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Classification of Financial Services Industry
The financial intermediaries in India can betraditionally . classified into two :
I. Capital Market intermediaries and
ii. Money market intermediaries.
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CONT..
The capital market intermediaries consist of termlending institutions and investing institutionswhich mainly provide long term funds.
On the other hand, money market consists of
commercial banks, co-operative banks and otheragencies which supply only short term funds.
Hence, the term 'financial services industry'
includes all kinds of organizations whichintermediate and facilitate financial transactionsof both individuals and corporate customers.
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Scope of Financial Services
Financial services cover a wide range of
activities. They can be broadly classified into
two, namely :
i. Traditional. Activities
ii. Modern activities.
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Traditional Activities
Traditionally, the financial intermediaries have
been rendering a wide range of services
encompassing both capital and money market
activities. They can be grouped under two
heads, viz.
a. Fund based activities and
b. Non-fund based activities.
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Fund based activities :
Underwriting or investment in shares,debentures, bonds, etc. of new issues (primarymarket activities)
Dealing in secondary market activities. Participating in money market instruments like
commercial papers, certificate of deposits,treasury bills, discounting of bills etc .
Involving in equipment leasing, hire purchase,venture capital, seed capital.
Dealing in foreign exchange market activities.
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Non fund based activities
This can be called 'fee based' activity.
Today customers, whether individual or
corporate, are not satisfied with mere
provisions of finance.
They expect more from financial services
companies.
Hence a wide variety of services, are being
provided under this head.
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They include :
Managing due capital issue i.e. management ofpre-issue and post-issue activities relating to thecapital issue in accordance with the SEBI guidelinesand thus enabling the promoters to market theirissue.
Making arrangements for the placement of capitaland debt instruments with investment institutions.
Arrangement of funds from financial institutions forthe clients' project cost or his working capital
requirements. Assistingin the process of getting all Government
and other clearances.
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Modern Activities
Beside the above traditional services, thefinancial intermediaries render innumerableservices in recent times.
Most of them are in the nature of non-fundbased activity.
in view of the importance, these activities havebeen in brief under the head 'New financial
products and services'. However, some of the modern services provided
by them are given in brief hereunder.
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Modern Activities
Rendering project advisory services right fromthe preparation of the project report till theraising of funds for starting the project with
necessary Government approvals. Planning for M&A and assisting for their
smooth carry out.
Guiding corporate customers in capitalrestructuring
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Cont.. Acting as trusteesto the debenture holders.
Recommending suitable changes in the managementstructure and management style with a view toachieving better results.
Structuring the financial collaborations / jointventures by identifying suitable joint venturepartners and preparingjoint venture agreements.
Rehabilitating and restructuring sick companiesthrough appropriate scheme of reconstruction andfacilitating the implementation of the scheme.
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Cont..
Hedging of risks due to exchange rate risk,
interest rate risk, economic risk, and political
risk by using swaps and other derivative
products.
Managing [In- portfolio of large Public Sector
Corporations.
Undertaking risk management services like
insurance services etc.
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Cont.. Advising the clients on the questions of selecting the best
source of funds taking into consideration the quantum of
funds required, their cost, lending period etc.
Guiding the clients in the minimization of the cost of debt andin the determination of the optimum debt-equity mix.
Undertaking services relating to the capital market, such as
:- Clearing services
b. Registration and transfers,
c. Safe custody of securities
d. Collection of income on securities
Promoting credit rating agencies for the purpose of ratingcompanies which want to go public by the issue of debtinstrument;.
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Sources of Revenue
There arc two categories of sources of income
for a financial services company, namely :
(i) Fund based and (ii) Fee based.
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Fund based income
Fund based income comes mainly from interestspread (the difference between the interest earnedand interest paid), lease rentals, income frominvestments in capital market and real estate.
On the other hand, fee based income has its sourcesin merchant banking, advisory services, custodialservices, loan syndication, etc.
In fact, a major part of the income is earned through
fund-based activities. At the same time, it involves alarge share of expenditure also in the form of interestand brokerage.
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Fee based income
Fee based income, on the other hand, does
not involve much risk. But, it requires a lot of
expertise on the part of a financial company
to offer such fee-based services.
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Causes For Financial services Innovation
Financial intermediaries have to perform thetask of financial innovation to meet thedynamically changing needs of the
economy and to help the investors cope withthe increasingly volatile and uncertain marketplace.
There is a dire necessity for the financialintermediaries to go for innovation due to thefollowing reasons :
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NEED
Low profitability : The profitability of the major FI,namely (the banks has been very much affected inrecent times. There is a decline, in the profitability oftraditional banking products. So, (they have beencompelled to seek out new products which may fetchhigh returns.
Keen competition : The entry of many FIs in thefinancial sector has led to severe competition amongthem. This keen competition has paved the way for
the entry of varied nature of innovative financialproducts so on to meet the varied requirements of theinvestors.
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Economic Liberalization : Reform of the Financialsector constitutes the most important component of
India's programme towards economic liberalization. Therecent economic liberalization measures have openedthe door foreign competitors to enter into our domesticmarket. Deregulation in the form of elimination ofexchange controls and interest rate ceilings have made
the market more competitive. Innovation has become amust for survival.
Improved communication technology : TheCommunication technology has become so advanced
that even the world's issuers can be linked with theinvestors the global financial market without anydifficulty by mean of offering so many options andopportunities.
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Customer Service : Now a days, the customer'sexpectations are very great. They want newer
products at lower cost or at lower credit risk toreplace the existing one. To meet this increasedcustomer sophistication, the financialintermediaries are constantly undertaking
research in order to invent a new product whichmay suit to the requirement of the investingpublic.
Global impact : Many of the providers and users
of capital have changed their roles all over theworld. FI have come out of their traditionalapproach and they are ready to assume morecredit risks.
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Investor Awareness : With a growing awareness
amongst the investing public, there has been adistinct shift from investing the savings inphysical assets like gold, silver, land etc. to
financial assets like shares, debentures, mutualfunds, etc.
Again, within the financial assets, they go from'risk free bank deposits to risky investments in
shares.To meet the growing awareness of the public,innovations has become the need of the hour.
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NEW LESSON
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New Financial Products and Services
In these days of complex finances, people expect a financial
service company to play a very dynamic role not only as aprovider of finance but also as a departmental store offinance.
With the opening of the economy to multinationals, the freemarket concept has assumed much significance. As a result,
the clients both corporate and individuals are exposed to thephenomena of volatility and uncertainty and hence the)'expect the financial services company to innovate newproducts and services so as to meet their varied requirements.
As a result of innovations, new instruments and new
products are emerging in the capital market. The capitalmarket and the money market are getting widened anddeepened. Moreover, there has been a structured change inthe international capital market with the emergence of newproducts and innovative techniques of operation in the capitalmarket.
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contd
Many financial intermediaries including banks
have already Started expanding [their
activities in the financial services sector by
offering a variety newproducts.
As it result, sophistication and innovations
have appeared in the arena of financial
intermediations.
Some of them are briefly explained hereunder
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Merchant Banking
A merchant hanker is a financial intermediary whohelps to transfer capital from those who possess it tothose who need it.
Merchant banking includes a wide range of activities
such as management of customer securities,portfolio management, project counseling andappraisal, underwriting of shares and debentures,loan syndication, acting as banker for the refundorders, handling interest and dividend warrants etc.
Thus, a merchant hanker renders a host of servicesto corporate, and thus promote industrialdevelopment in the country.
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Loan Syndication
This is more or less similar to consortiumfinancing. But this work is taken up by themerchant banker as a lead manager.
It refers to a loan arranged by a bank calledlead manager for a borrower who is usually alarge corporate customer or a governmentdepartment.
It also enables the members of the syndicateto share the credit risk associated with aparticular loan among themselves.
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Leasing
A lease is an agreement under which acompany or a firm acquires a right to makeuse of a capital asset like machinery, onpayment of a prescribed fee called 'rental
charges'. In countries like USA, the UK and Japan,
equipment leasing is very popular and nearly25% of plant and equipment is being financedby leasing companies. In India also, manyfinancial companies have started equipmentleasing business.
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Mutual Funds
A mutual fund refers to a fund raised by afinancial service company by pooling the savingsof the public.
It is invested in a diversified portfolio with a viewto spreading and minimizing the risk
The fund provides investment avenues for smallinvestors who cannot participate in the equities
of big companies. It ensures low-risk, steady returns, high liquidity-
and better capitalization in the long run.
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Factoring
Factoring refers to the process of managing
the sales register of a client by a financial
services company.
The entire responsibility of collecting the book
debts passes on to the factor.
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Forfeiting
Forfeiting is a technique by which a forfeiter
(financing agency) discounts an export bill
and pays ready cash to the exporter who can
concentrate on the export front withoutbothering about collection of export bills
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Venture Capital
A venture capital is another method of
financing in form of equity participation.
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Custodial Services
Under this a financial intermediary mainly
provides services to clients, for a prescribed
fee, like safe keeping of financial securities
and collection of interest and dividends.
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Corporate advisory services
Financial intermediaries particularly banks have
setup specialized branches for this.
As new avenues of finance like Euro loans, GDRs
etc. are available to corporate customers, this
service is of immense help to the customers.
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Securitization
Securitization is a technique whereby a
financial company converts its ill-liquid, non-
negotiable and high value financial assets into
securities of small value which are madetradable and transferable.
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Derivative Security
A derivative security is a security whose value
depends upon the values of other basic
variable backing the security.
In most cases, these variables are nothing but
the prices of traded securities.
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New products in Forex Markets
a. Forward contract : A forward transaction is one
where the delivery of foreign currency takes place at aspecified future date for a specified price. It may have afixed or flexible maturity date.
b. Options : As the very name implies, it is a contractwhere in the buyer of option's has a right to buy or sella fixed amount of currency against another currency ata fixed rate on a future date according to his options.
c Futures : It is a contract wherein there is an agreement to buyor sell a stated quantity of foreign currency at a future date at aprice agreed to between the parties on the stated exchange.
d. Swaps ; A swap refers to a transaction wherein a financialintermediary buys and sells a specified foreign currencysimultaneously for different maturity dates.
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Lines of Credit
It is an innovative funding mechanism for the
import of goods and services on deferred
payments terms.
LOC is an arrangement of a financing
institution of one country with another to
support the export of goods and services to as
to enable the importer to import on deferredpayment terms.
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Challenges Facing the Financial Services
Sector
Though financial services sector is growing
very fast, it has its own set of problems and
challenges. The financial sector has to face
many challenges in its attempt to fulfill theever growing financial demands of the
economy. Some of the important challenges
are briefly explained hereunder
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Lack of qualified personnel : The financial services
sector is fully geared to the task of 'financial
creativity'. However, this sector has to face many
challenges. The dearth of qualified and trainedpersonnel is an important impediment in its growth,
Lack of investor awareness : The introduction of
new financial products and instruments will be of no
use unless the investor is aware of the advantagesand uses of the new and innovative products and
instruments,
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Lack of transparency : The whole financial system isundergoing a phenomenal change in accordance
with the requirements of the national global
environments. It is high time that this sector gave up
their orthodox attitude of keeping accounts in ahighly secret manner.
Lack of specialization: in the Indian sense, each
financial intermediary seems to deal in a different
financial service lines without specializing in one or
two areas. In other countries , FI specialize in one or
two areas only and provide expert service.
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Lack of recent data: most of the fi do not spendmore on research. It is very vital that one shouldbuild up a proper data base on the basis of whichone could embark upon financial creativity.
Lack of efficient risk management system: with theopening of the economy to multinationals andexposure of Indian companies to internationalcompetition, much importance is given to foreignportfolio flows. It involves the utilization of multi
currency transactions which exposes the client toexchange rate risk, interest rate risk and economicand political risk.
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THANK
YOU