Outcome MeasuresMETRICS THAT MATTER FOR NONPROFITS

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Topics

• Outcome measures– What are they?– Why do I need them? – Who’s keeping track?

• Performance vs. outcomes

• Getting started

• Technology that helps

• Summary and resources

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Outcome Measures: What Are They?

• Powerful, essential tools for demonstrating accountability and transparency– Activity– Capacity– Success or impact

• Process to define appropriate outcome indicators– Establish data collection methods– Analyze data– Report results

• Balance for organization health and sustainability– Measure across multiple areas– Balance program and activities with capacity and sustainability

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• Memberships• Public funding• Growth in FR• Market share

• Projects launched• Sites protected

McKinsey Quarterly

Mission and Vision

Goals and Strategies

Tactics and Activities

• Impact measures– Long-term mission and objectives

• Activity measures– Progress towards goals and

program implementation

• Capacity measures– Progress at all levels of org,

enabling execution

• Biodiversity health• Threat abatement

Link Your Metrics to Your MissionExample from the Nature Conservancy

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Why Do We Need Outcome Metrics?

Stewardship

Reputation and Credibility

Accountability

Funding

Growth

Impact

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Who’s Keeping Track?

Potential Donors Charity Evaluators

Community Other Nonprofits

Fiscal Responsibility WITH Impact and Outcomes

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Performance or Outcomes?

Financial Performance & Outcomes

What is most important to measure?

Activity/Program Success

Fundraising

Capacity & Sustainability

Balanced Approach

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Key Metrics—Getting Started

• The key nonprofit metrics– Fundraising efficiency– Operating reliance– Program efficiency

• Resources to help– NTEN– Charity Navigator– National Council of Nonprofits– Urban Institute

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BusinessSolutions

The Right Financial Management Solution Makes the Difference

• Statistical objects

• Operational and financial metrics

• Business intelligence and visibility

• Comprehensive automation

• Lower TCO

• Access and availability

• Easy integration

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Intacct: Metrics at Your Fingertips

Key Metrics

Net Assets

Budget vs. Actual

ProgramFinancials

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Nonprofit Organizations Rely on Intacct

95% customer satisfaction

Real Value

11,000+Growth organizations

Growing withIntacct

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Built for Success

10+ year track record of delivering results

Choice of accounting and finance experts worldwide

Industry awards 25 Best

Small Biz Apps

Top-ratedworkplace

Top tierinvestors

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Interested in Learning More?

• Try Intacct with a free 30-day trialhttp://www.intacct.com/trial

• Attend an upcoming webinarhttp://www.intacct.com/webinars

• Download a free white paperOutcome Metrics: Measuring What Matters in the Nonprofit World

• Follow us on Twitter@intacct

• Connect with us on Facebookhttp://www.facebook.com/Intacct

• Contact us directlyinfo@intacct.com | 877-437-7765

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