Fde wbf training material
Transcript of Fde wbf training material
INTRODUCTIONDelivers premium roses, fresh flower bouquets, blooming and green plants, and fruit and goody baskets all over U.S. and Canada and to over 80 countries 75,000 professional affiliate florists
From birthdays, anniversaries, get well wishes, new babies, holidays, expressions of sympathy, and almost every other occasion
INTRODUCTION
INTRODUCTIONINTRODUCTION
Orders can be placed online and by phone 24 hours a day
Delivers from Mondays – SaturdaysSunday and Holiday deliveries are not guaranteed
We utilize 3rd party delivery services including FedEx, UPS, local flower shops, and other services
INTRODUCTIONINTRODUCTION
FTD Member
FTD Companies, Inc. (FTD),also trading as Florists' Transworld Delivery is
a floral wire service, retailer and wholesaler based in Downers Grove, Illinois. FTD was founded as Florists' Telegraph Delivery in 1910, to help customers send flowers remotely on the same day by using florists in the FTD network who are near the intended recipient.
HISTORY
Wesley Berry Flowers -Operated as a local flower shop as since 1946 throughout U.S.
FDE- Online operation started 2011 International delivery service
since1963
VLOCATION AND CONTACT INFORMATION
• 2985 Haggerty Hwy, Commerce Township, MI 48390
• 888-851-2881
6677 Orchard Lake Rd, West Bloomfield Township, MI 48322
800-628-9371
and five other mortar and bricks flower shops in Great Detroit area
3
OCCASIONS Sympathy Season Flowers Make Someone Smile Anniversary Birthday Get Well Love & Romance New Baby Thank You Congratulations Corporate Gifts
SYMPATHY
Flowers in a VaseFlowers in a BasketCasket SprayFuneral WreathsStanding SpraysStanding SpraysBlooming PlantsDish GardensCustomized items &
arrangements
SEASON FLOWERSSpring
SummerFall AutumnWinter
MAKE SOMEONE SMILETHINKING OF YOU JUST BECAUSEROMANCEFRIENDSHIP JUST TO BRIGHTEN SOMEONE’S DAY
ANNIVERSARY
AND
LOVEROMANCE
CONGRATULATIONS!
CORPORATE GIFTS
FLOWERS Roses Best Sellers Modern Deluxe Flowers
BEST SELLERS
ROSES
MODERN
DELUXE FOLLOWERS
PLATINUM FLOWERSVera WangPlatinum Just
BecausePlatinum BirthdayPlatinum SympathyPlatinum
AnniversaryPlatinum RomancePlatinum New BabyPlatinum Get WellPlatinum Thank You
GIFTSBALLOONS
GOURMET SWEETS
GIFTSCOOKIES
FLOWERS IN A GIFT
PLANTSSINGLE PLANTS
BLOOMING PLANTS
PLANTSDISH GARDENS
ORCHIDS & INDOOR PLANTS
BOUQUETS & BASKETS DESIGNED BY FLORIST
Special Occasions
Fruits and Gift Baskets
All Occasions
Product Code
Product Description
Product ValuesDiscounted Price
Original Price
PRODUCT DETAILS
CHARGES AND FEES
SERVICE CHARGE – standard cost of $19.99 as a professional fee for the florist
SALES FEE – covers the tax and handling cost of the arrangement
HANDLING FEE – covers the insurance of the arrangement if there is any damages or discrepancies of delivery
DELIVERY CHARGES :$5.99 – Same Day (+ $6.99 – 4 hour express)$ 4.99 – Next Day$ 1.99 – Standard Day Delivery$ 9.99 – Saturday Service$ 19.99 – Sunday Service