Family Support & Advice Service - CHAI...not be getting the best deals for your insurance, phone,...
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Maximise your income
Are you getting everything you’re
entitled to? If you’re not sure, make
an appointment with us for a bene-
fit check.
The Scottish Parliament Information
Centre estimates that billions of
pounds worth of state benefits and
tax credits remain unclaimed every
year.
In addition to state benefits, there
are other ways to maximise your
income, for example:
Take in a lodger.
Ask our grown-up children
who live with you to con-
tribute to the bills.
Switch services. You may
not be getting the best
deals for your insurance,
phone, broadband, elec-
tricity or gas suppliers. Ask
us for advice.
Set up Direct Debits for
your bills, to avoid late-
payment charges and get
discounts on some utility
bills.
Some people find it difficult to open
a standard current account, whilst
others may be reluctant to open one
for fear of getting into debt due to
bank charges.
You may not be aware that, since 1
January 2016, new basic bank ac-
counts have been made available to
everyone and are free of all charg-
es. These accounts offer no credit
card and no overdraft to avoid the
risk of debt.
They are particularly useful for those
who don’t already have a bank
account, and those who can’t use
their existing account due to finan-
cial difficulty.
These accounts give you a debit card
so you can make payments in shops
and online, access the ATM network
and set up direct debits.
Ten banking groups offer these fee-
free accounts: Barclays, the Co-
operative Bank, HSBC, Lloyds Bank-
ing Group (Bank of Scotland, Halifax
and Lloyds), Clydesdale Bank and
Yorkshire Bank, Nationwide, RBS
Group (NatWest, Royal Bank of
Scotland and Ulster Bank), Santan-
der, TSB and Virgin Money.
You will need a form of ID to open a
basic bank account but benefit
entitlement letters often suffice if
you don’t have a passport.
If you don’t already have one, open-
ing a bank account is a good idea
given that the Government has
made bank accounts a requirement
for all claimants of the new benefit,
Universal Credit, which aims to
replace all means-tested benefits
within the coming years.
Basic Bank Accounts
Community Help & Advice
Initiative (CHAI)
ELS House, 555 Gorgie Road
Edinburgh EH11 3LE
Phone: 0131 442 1009 Email: [email protected] Web: www.chaiedinburgh.org.uk Scottish Charity No. SC. 027594
July 2017 Volume 1, Issue 1
Family Support &
Advice Service
Newsletter ABOUT US
We are a registered Scottish
charity providing free and
independent advice to peo-
ple affected by housing, debt
and benefit issues in Edin-
burgh and Midlothian.
Our Family Support & Advice
Service provides advice,
information and representa-
tion to families - and aims to
maximise income, address
any money problems or
housing issues and provide
guidance on how best to stay
on top of their finances.
The project is funded by the
City of Edinburgh Council and
is delivered by CHAI in con-
junction with NHS Lothian.
November 2017 Issue # 1
Maximise your Income
billions of pounds worth of state
benefits and tax credits remain
unclaimed every year.
Working in partnership with
schools, our advice is free, confi-
dential and impartial. We provide
advice to parents within their
children’s school. Ask your school
reception for an appointment.
In addition to state benefits, there
are other ways to maximise your
income, for example:
Take in a lodger or a
boarder, but do check
with your landlord for
permission first.
Ask your grown-up chil-
dren who live with you to
contribute to your bills.
Switch services. You may
not be getting the best
deals for your insurance,
phone, broadband, elec-
tricity or gas suppliers.
Set up Direct Debits for
your bills, to avoid late-
payment charges and get
discounts on some utility
bills.
Ask us for advice on any of the
above. We can help you identi-
fy ways to maximise your in-
come depending on your cir-
cumstances.
Are you getting everything you’re
entitled to? If you’re not sure,
make an appointment with us for
a benefit check.
You could be missing out on bene-
fits such as Tax Credits, Housing
Benefit, Disability Living Allow-
ance, Personal Independence
Payment or Carer’s Allowance.
The Scottish Parliament Infor-
mation Centre estimates that
under £6,420—in which case
you only qualify for help with
school meals, but not school
clothing; or
Universal Credit, where take
home pay is less than £610 per
month.
The school wear award is £43 for
primary pupils and £50 for sec-
ondary pupils. You no longer get
vouchers for school wear. In-
stead, a payment is made directly
to your bank account.
Since 2015, the Scottish Govern-
ment has made free school meals
available to all children from
P1 to P3.
Beyond P3, parents can apply for
help with school meals and
school wear if they receive any of
the following welfare benefits:
A means-tested benefit such
as Income Support, income-
related Employment and Sup-
port Allowance (ESA), income-
based JSA; or
You receive Child Tax Credits
and your annual income is less
than £16,105; or
You receive both Child Tax
Credits and Working Tax Cred-
its and your annual income is
The application form can be down-
loaded at: www.edinburgh.gov.uk/
schoolgrants or phone them on 0131
469 3471. You will need to provide
benefit award letters as proof of
income, including your latest tax
credits award letter for 2017/18.
If you are not eligible for help with
school meals/school wear because
you don’t claim any of the above
benefits, you could apply for a charity
grant instead, for example to the
Edinburgh Police Fund for Children,
Tel: 0131 662 5033 or web:
www.eltf.org.uk/funds/edinburgh-
police-fund-for-children/
Other charities can help, for example
the Edinburgh Trust, or Children in
Need , but you’ll need to be referred
by a suitable third party such as an
advice worker. Ask us for advice!
Free School Meals and Assistance with School Wear
INSIDE THIS ISSUE
From DLA to PIP
For the Over 16’s
2
Watch Out for
Tax Credits
Problems
2
@CHAI
@CHAI
“You still have until 31st
January 2018 to do
something about your
tax credits ”
Page 2 Family Support & Advice Service
Issue # 1 - November 2017 Page 2
Standard rate or the Enhanced
rate, depending on the severity
of people’s care and mobility
needs. This is broadly similar to
DLA.
Unlike DLA, however, PIP claim-
ants are assessed against a list of
descriptors under a point system
which tends to make assess-
ments more transparent and
easier to understand. There are
other changes worth noting:
If your child claims Disability
Living Allowance (DLA), their
claim will be reassessed under
the new disability benefit scheme
known as Personal Independ-
ence Payment (PIP), shortly after
they have turned 16. You do not
need to take any action. You will
receive a PIP form to fill in at
some point after their 16th birth-
day.
There are two parts to a PIP
award: the Daily Living
component, which looks
at care needs, and the
Moving Around compo-
nent, which looks at mo-
bility. Both components
can be paid either at the
Most PIP claimants have to
attend a medical assessment. It
is no longer possible to be award-
ed a disability benefit on the
basis of written evidence only.
Awards are no longer indefinite
but are made for fixed periods of
time, so you are re-assessed on a
regular basis.
PIP can only support people
whose care needs equate to
current middle and high-
er rate of the care compo-
nent of DLA. There is no
equivalent for the lowest
rate of the care component
under PIP.
From DLA to PIP For the Over 16’s
deadline on 31 January of the
following year, i.e. you still have
until 31st January 2018 to do
something about your tax credits
if your claim has been cancelled
because you did not return the
annual declaration.
However, you will have to give
reasons why you were so late in
The tax credits system is annual.
After the end of the tax year in
March of each year, there is an
annual review process.
You will be asked to complete an
annual declaration and return it
to HMRC, confirming your cir-
cumstances and income for the
completed tax year.
Annual declaration forms are sent
out between April and July. There
are strict deadlines for returning
the declaration.
annual declaration
deadlines
In most cases the deadline is 31
July after the end of the tax year.
If the first deadline is missed,
HMRC will send out a notice
stating that the claim is being
cancelled. If you’ve missed the
first deadline, there is a final
returning the annual declaration. To
do so, you’ll need to send a letter to
HMRC, along with the completed
annual declaration form, and explain
the reasons for the delay. Ask us for
advice if you are in this situation.
children turning 16
Child Tax Credit automatically stops
on 31 August after your child turns
16. Your child may still qualify but you
need to phone up HMRC to report
what they are doing now they’re 16.
Your over 16’s can continue to qualify
for Child Tax Credits if they are under
20 and in approved education, train-
ing or registered with a careers ser-
vice. Education must be full-time and
can include: Scottish Highers, NVQs
and other vocational qualifications up
to level 3, but not any courses above
HNC level.
Ask us for advice if you’re no longer
getting Child Tax Credits for children
who have turned 16.
Watch Out for Tax Credits Problems