FAM Student Portal - SBCTC · academic year appear on the portal as a Session range (SUMMER2011 to...

Financial Aid System

FAM Student Portal

SBCTC-ITD 3101 Northup Way, Suite 100 Bellevue, WA 98004-1449 Phone 425.803.9700 [email protected] Documentation Index URL http://www.sbctc.edu/colleges-staff/it-support/legacy-applications/fas/fas-document-index.aspx Printing History February 2010 December 2010 March 2013 September 2016

mailto:[email protected]

http://www.sbctc.edu/colleges-staff/it-support/legacy-applications/fas/fas-document-index.aspx

SBCTC-ITD –i– September 2016

Table of Contents 1 FAM Student “Self Service” Portal Overview .......................... 1

2 Student Portal Preparation Checklist ....................................... 3 2.1 Student Authentication for the Portal ........................................................................... 5

SQL Script ......................................................................................................................... 5 Batch Job to Synchronize SMS global PINs with FAM PINs ............................................ 6

3 Portal Required Setup and Functionality ................................. 9 3.1 Default Portal Values .................................................................................................... 10

Award Year ..................................................................................................................... 10 Name Format .................................................................................................................. 11

3.2 Financial Aid Inquiry ..................................................................................................... 12 Student ID ....................................................................................................................... 12 Student Name ................................................................................................................. 12 Period .............................................................................................................................. 12 Session ........................................................................................................................... 12 Status for Financial Aid ................................................................................................... 13 Estimated Cost of Attendance ........................................................................................ 13 Expected Family Contribution ......................................................................................... 13 Student Need .................................................................................................................. 13 Academic Status for Financial Aid .................................................................................. 13

3.3 My Awards ..................................................................................................................... 15 Viewing Awards in the Portal .......................................................................................... 15 Award Data Setup for the Portal ..................................................................................... 17

3.4 Additional Information .................................................................................................. 19 Comment Data On the Portal.......................................................................................... 19 Comment Data Setup for the Portal ................................................................................ 19

3.5 Information We Need From You .................................................................................. 22 3.6 Track Data Setup for the Portal ................................................................................... 24

Track Codes .................................................................................................................... 24 3.7 Loan History .................................................................................................................. 26 3.8 Additional Portal Processing Table Entries ............................................................... 27

4 Report of Portal Activity .......................................................... 29

5 Campus IT Director Information ............................................. 31

SBCTC-ITD –ii– September 2016

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SBCTC-ITD –1– September 2016

1 FAM Student “Self Service” Portal Overview

The FAM application provides an add-on feature of a self-service student portal. The FAM Student Portal provides the college an opportunity to communicate with financial aid applicants through the web. A link can be added to a college’s financial aid page, allowing students to log in to the college’s FAM Student Portal. The login page link directs students to a college-specific URL provided by the SBCTC-ITD. The portal exists in the same production environment as the current FAM application.

The portal enables students to do the following, by award year:

• View a summary of their financial aid information. • Complete a FAFSA online. • View and (optionally) accept or reject their awards. • Read comments written by the Financial Aid Office for tailored portal

communication. • View a list of information needed to complete the application process. • Download forms posted by the Financial Aid Office. • Follow links to standard forms hosted on the Financial Aid Office website. • Optionally upload scanned or electronically completed documents. • View their loan history.


2 Student Portal Preparation Checklist

Success in implementing the Student Portal is a direct result of careful planning and preparation with appropriate campus personnel. Several other departments besides the Financial Aid Office may need to be involved with the preparation for the Student Portal, such as your campus IT department, your Public Information Office, or your Student Programs Office. There are several decisions you will need to make to prepare for the Student Portal:

How will you inform your students about the portal? How will you inform other offices on campus about the portal? Have you talked with your IT department about linking the portal to your web site? What awards do you want to display on the portal? You have the ability to use a

more descriptive title for these awards. Do you want to establish more descriptive titles or use the titles that currently exist?

What award status do you want to display on the portal? You have the ability to use a more descriptive title for the award status. Do you want to establish more descriptive titles or use the titles that currently exist?

Will you use the Accept or Decline award function? What tracking codes do you want to display on the portal? You have the ability to

use a more descriptive title for tracking codes. Do you want to establish more descriptive titles or use the titles that currently exist?

Will you want to have forms available for specific tracking items? If yes, the forms need to be stored on your web site. Will you have the forms together on one site or will they be on individual sites? You will need the URL or URLs for the site or sites.

Will you want students to be able to upload documents to satisfy specific tracking items? If yes, your IT department will need to certify that the workstations of staff who will be opening the documents have adequate anti-virus and malware protection software.

How will you provide students assistance with user IDs, passwords, logging in, and contacting your office? Is this kind of information provided on your web sites? If yes, you will need the URLs. If not already provided on your web sites, you will need to work with your campus web staff to develop student assistance pages.

The descriptions you have entered for Session Start and Session End for the academic year appear on the portal as a Session range (SUMMER2011 to SUMMER 2012). Do you want to change those descriptions to be more informative?

The Academic Status for the student displays on the portal. This refers to a field on the Student Tab that is not normally used by our colleges. What is displayed by


default is something like “Intentional Blank.” Do you want to change that to something more descriptive such as “Refer to Academic Policy Guide”?

To display an individual student message on the portal, you will need to define a Session Code. Do you want to display individual student messages on the portal?


2.1 Student Authentication for the Portal

Students logging into the portal are authenticated against their record in the FAM database at a particular college. Students log in using their student identifier as their Username, which in FAM is their SSN. Students use their PIN as the Password; the PIN is stored in the Identity Personal Demographics table, visible to the FAM User (staff) on the Student Tab.

At this time, the PIN is not automatically established in FAM when an ISIR is loaded, so two processes have been developed to populate the PIN. The two processes work together to ensure that financial aid students can access the portal once their record has been initially processed by the college.

SQL Script Once the portal is released to a college, an SQL script will be run nightly at 10:00 PM to populate blank PINs with the student’s birthdate in MMDDYY format. This SQL script will not overwrite an existing PIN. Often, a student may apply for financial aid before applying for admissions, so this script will ensure that a PIN is established for the student.

You can also have the FAF Load populate the PIN field with the student’s birthdate in MMDDYY format. To do so, add the following entry to the N13 and N14 AGENCY Processing Table. No description is needed.

System: Nxx (xx indicating the year) Table ID: AGENCY Value: STD-PIN Description: blank


Batch Job to Synchronize SMS global PINs with FAM PINs An HP-UX batch job is available to post students’ SMS global PINs to FAM. The job is SM9789J (Populate FAM PIN From SMS). The job will post the SMS global PIN into FAM for students who have applied for a particular academic year. The job can run any time. It produces a report of the student records updated in that run. It also lists the students who have applied for financial aid for that particular year who cannot be found in SMS. These students either do not have an SMS record or have an SMS record that does not contain their SSN to crosswalk to FAM.

The report also lists the number of students in FAM who have applied for the academic year selected, the number of students updated with their SMS global PIN, and the number of students not found in SMS.

Sample SM9789 Report:

There are two Job Scheduling Parameters for SM9789J:

SM9107- SES-APPL The start Year Session of the academic year (for example, B341)

Sort-Option How you want the report sorted: 1 – Sorted by Student ID Number (SSN in FAM) 2 – Sorted by Student Name and then by Student ID Number


PIN field in FAM The PIN field is accessible from within the FAM application itself and can be reset by financial aid staff, if that is the business practice chosen by the college. The PIN field is located on the Student Data tab.

Sample Student Data tab, where the student’s birthdate has been assigned as the PIN:


3 Portal Required Setup and Functionality

Portal setup is done in the FAM application by establishing or adjusting specific table values in the Processing Table. The following portal functions (listed below with their portal section headings) are set up in FAM:

Portal Function Portal Section Heading

Portal Defaults (Award Year, Name Format) Banner Head

Financial Aid Inquiry Welcome Back

Award Codes and Statuses My Awards

Comment Information Additional Information

Tracking Information Information We Need From You

The Processing Table is accessed through the FAM application menu: Application Setup Processing Config Processing Table The values for the FAM application are typically stored in the System (SAF or CIS); however, the portal stores all of its key values in the System (FAM).


3.1 Default Portal Values When students log into the FAM Student Portal, certain default information controls their experience:

Award Year The Financial Aid Office has the ability to set a default academic year on student login and to specify what academic years are available to students. This is controlled on the Processing Table page (Application Setup Processing Config Processing Table):

Setting the default academic year: System: FAM Table ID: SSIDEFS Value: Award Year Description: 2013-14

When students log in to the portal, they see the data for the specified default academic year:

Defining what academic years appear in the drop down list: System: FAM Table ID: SSIAWDYRS Value: CCYY-CCYY (where CCYY-CCYY is the years in the academic year) Description: the description of the award year such as 2013-2014 Award Year


Only the academic years entered in this Processing Table entry will be available to students. If no academic years are entered then NO academic years will be available on the drop down list and the following message will display:

Name Format The Financial Aid Office sets a default name format. This is a required entry and is controlled on the Processing Table page (Application Setup Processing Config Processing Table):

System: FAM Table ID: SSIDEFS Value: Name Format

Description: FML, LF, or FL. If left blank, no name will appear in the Financial Aid Inquiry section. The student’s name will appear at the top of the page.

Student name, in FL format (First-Last).


3.2 Financial Aid Inquiry If a student has applied for financial aid for a particular application year, information from their application is displayed in this section.

The information displayed in this section is taken from various locations in FAM:

Student ID The Student ID displayed is the Student ID used in FAM. The Student ID is also the username that the student uses to log in to the portal. In the SBCTC-ITD hosted instances of FAM, this will typically be the student’s Social Security Number (SSN). Although the SID from SMS is stored in FAM and can be used in FAM to search for students, since this identifier is stored as an Alternate ID it cannot be used for the Student ID number nor as the username for login purposes.

Student Name Students’ names are taken from their student master records, visible in the Student tab. The name format is defined in the Portal Default table (see Name Format, page 11).

Period This is the award year selected by the student from the drop-down list and reflects the award year applicable to the student information displayed. A period will not be displayed if it does not first exist in FAM in the Award Year setup page (Application Setup New Year Award Year).

Session This displays the Description as defined in the FAM Session Code Edit page (Application Setup New Year Import Session). The descriptions for the year session start and the year session end are displayed with the word “to” between them, for example, “SUMMER 2013 to SUMMER 2014.” The start and end sessions are defined in the Award Year setup page (Application Setup New Year Award Year).


Status for Financial Aid This is the student’s status stored in the Financial Aid tab, in the upper section, in the Student Status field.

Estimated Cost of Attendance The cost of attendance is stored in the Financial Aid tab, in the Budget Data section, in the Budget Amount field.

Expected Family Contribution This is the Estimated Family Contribution stored in the Financial Aid tab, in the Pell Data section, in the EFC field.

Student Need This is stored in the database and is based on the student’s cost of attendance minus the student’s EFC from the Financial Aid tab.

Academic Status for Financial Aid This information comes from the Student tab, in the Eligible Code field, where a student’s aid eligibility can be blocked from further awards if flagged as ineligible. This field is not in use at the majority of SBCTC-ITD-supported colleges. If this field is left blank, it likely will appear in the portal with the default description of “Intentional Blank” (see below). Blank values are automatically populated with the description of “Intentional Blank” on initial FAM installation and remain as such unless modified after implementation.

The “Intentional Blank” message can be changed on the Validation Table page (Application Setup Validation Config) Validation Element: SAF_ELIG_CODE. This table requires a password to change a description. The password is available from SBCTC-ITD Customer Support. Colleges have the option to place a reference message in this description to refer students to the college academic policy, leave the description blank, or insert a default message such as “undetermined.”


3.3 My Awards

Viewing Awards in the Portal The My Awards section displays any awards that the Financial Aid Office has predefined as visible on the FAM Student Portal. The award data is taken directly from the Award tab

Optionally, the portal can provide students the option to accept or decline offered awards (Award Status 1), either individually or as a group. If students choose to accept and decline awards individually they MUST use the drop-down lists to accept or reject ALL the awards listed and then they must click the Save button.

No changes are submitted until the student clicks the Save button. Likewise, if students click the Accept All or Decline All button, they must then also click the Save button to submit the changes. Once the Save button is clicked, students are taken to a summary screen which displays all accepted and declined awards and they are asked to verify their choices:


Once they click Yes, students are taken back to the main portal page and can view their accepted awards. No further changes are allowed.

After students have saved their changes, the Award tab immediately displays those changes. Accepted awards will have an Award Status of 2; declined awards will have an Award Status of 5.

If the student later contacts the Financial Aid Office stating that they did not mean to reject their award, it can be put back in an offer status and it will once again appear to the student for acceptance or rejection on the portal.


Award Data Setup for the Portal In order for award information to display in the portal, the Financial Aid Office must first establish all visible award programs in the Processing Table page (Application Setup Processing Config Processing Table):

System: FAM Table ID: SSIAWD Value: CC (where CC is the 2-character award code). Description: The description of the award program, or blank.

If the description is left blank, the award description from the FAM Award Master is displayed.

If no award codes are defined in the SSIAWD table, no awards will display for students in the portal.

In addition to setting up the award codes to be displayed on the portal, award statuses must also be defined. Awards in an award status not defined in the portal will not display, even if the award code has been defined.


In order for award statuses to display in the portal, the Financial Aid Office must first establish visible award statuses in the Processing Table page (Application Setup Processing Config Processing Table):

System: FAM Table ID: SSISTAT Value: S (where S is the 1 character award status code). Description: The description of the award status or blank.

To enable the ability for the student to accept or decline offered awards, change the value on the following Processing Table entry. Default is that the feature is disabled.

System: FAM Table ID: ENACCPTAWD Value: NO (function is disabled) or YES (function is enabled) Description: NO = Disabled, YES = Enabled (this description is added by SBCTC-ITD; do not modify)


3.4 Additional Information

Comment Data On the Portal This section displays comments information entered in the Comment tab for a specific year session defined for portal use. Examples of a specific year session defined for portal use are PORT or WEB, but you can define any value that is meaningful to you. The portal has a built-in limitation for messaging that only allows a single year session to display. While it does support multiple comments at different time periods and allows you to adjust which comments appear first, it does not adjust the display when changing from one academic year to another.

One way to address the lack of year specification in the Additional Information section would be to implement the business practice of stating the applicable year in the first line of the comment when entering the message in the Comment tab:

In this way, the student might still see the comment for a different year, but would readily be able to recognize that the message applies to the 2008-09 academic year:

Comment Data Setup for the Portal Go to the CTL Session Code page (Application Setup New Year Create Session) to create a special session for portal communication. Click the green plus icon to insert a new session and enter the word PORT or WEB into the Session field. Complete the Description field. Enter any dates in the Begin Date and End Date fields or leave them blank.


After creating the session, you must import it into FAM. Go to the FAM Session Code page (Application Setup New Year Import Session) to create a special session for portal communication. Click the green plus icon to view the newly-created session and click the Import icon. (If you created a session called PORT, the PORT session would appear; if you created a session called WEB, the WEB session would appear.)

At the FAM Session Code Create page, click the Save & Go Back button:

Once the specific session has been created and imported, it can be referenced in the Processing Table page (Application Setup Processing Config Processing Table):

System: FAM Table ID: SSICOMM Value: SHOW SESSION Description: SSSS (where SSSS is the specific session created for portal communication).


3.5 Information We Need From You The “Information We Need From You” section displays information from the Track tab in FAM for those track codes that have been defined by the Financial Aid Office as visible through the student portal. This section allows the student to:

View a list of information needed to complete the application process.

• Download forms posted by the Financial Aid Office to a specific track code.

• Follow links to standard forms hosted on the Financial Aid Office website.

Pops up a new window from the URL link:

• Optionally upload scanned or electronically completed documents and attach them

to a track code. The student can upload a document that has a file extension of .DOC, .DOCX, .XLS, .PDF, .PFF, .JPG, .GIF, or .TIF.


Documents uploaded via the portal do not place a receive date on the Track tab. The comment “Document Uploaded” appears if the comment field was blank at the time of upload. When the Financial Aid Office reviews the attachment and accepts it, they enter the completion date in the Date Received field. Colleges can run SM9785J to obtain a list of portal activity, such as documents uploaded.

Students can delete a document they have uploaded until a completion date is entered in the Date Received field on the Tracking tab. They can also download a copy of the document they have uploaded.

The document upload/download function is initially disabled. To enable the ability for the student to upload and download documents, change the value on the following Processing Table entry. Default is that the feature is disabled.

System: FAM

Table ID: ENDOCUPLD Value: NO (function is disabled) or YES (function is enabled)

Description: NO = Disabled, YES = Enabled (this description is added by SBCTC-ITD; do not modify)

When the document upload/download feature is disabled, the Upload Attachment, Download Attachment and Delete Attachment columns are not displayed.


3.6 Track Data Setup for the Portal

Track Codes In order for tracking information to display in the portal, the Financial Aid Office must first establish all visible track codes in the Processing Table page (Application Setup Processing Config Processing Table):

System: FAM Table ID: SSITRK Value: tt (where tt is the 2-character track code). Description: The description of the tracking requirement, or blank.

If the description is left blank, the track code description from the Validation Table, SAF_TRACK_CODE element is displayed:


Track Code URL Link To establish a link for a specific track code for a specific year session, a key value must be added to the TRACKLINK table in the Processing Table page (Application Setup --. Processing config Processing Table):

System: FAM Table ID: TRACKLINK Value: ssss-tt (where ssss is the year session and tt is the 2-character track code). Description: The description of the tracking requirement. Note: The fully-declared URL (including http://), maximum of 200 characters.

Colleges can either direct students to a forms page or link directly to a specific form stored on their web site. The maximum allowable URL length is 200 characters.


3.7 Loan History The student’s loan history information is displayed after the tracking items. Total Subsidized, Unsubsidized, Direct, and Perkins loan amounts are displayed. This information is displayed on the Loan History tab in FAM:


3.8 Additional Portal Processing Table Entries

Use these Processing Table entries to establish URLs to information pages on your website from links on the portal login page and on the portal report page.

Note: if these entries are not configured, neither the text nor the link will display on the login page or on the report page.

• Contact Financial Aid Office Text

System: FAM Table ID: FAOFFCELNK Value: N/A Description: "Contact FA Office" text link in Portal (this description will be added for you; do not modify)

Note: Contact the Financial Aid Office (this description will be added for you and is what appears on the portal. You can modify this text; however, spacing is limited on the portal login page.

• Financial Aid Office URL

System: FAM Table ID: FAOFFCEURL Value: N/A Description: URL under "Contact FA Office" in Portal (this description will be added for you; do not modify)

Note: URL for the web page containing information on contacting your office. You can enter up to 200 characters.

• Forgot Password Link

System: FAM Table ID: NOPASWDLNK Value: N/A Description: "Forgot Password" text link in Portal (this description will be added for you; do not modify)

Note: Lost User Name or Password (this description will be added for you and is what appears on the portal. You can modify this text; however, spacing is limited on the portal login page.


• Forgot Password URL

System: FAM Table ID: NOPASWDURL Value: N/A Description: URL under "Forgot Password" in Portal (this description will be added for you; do not modify)

Note: URL for the web page containing information on lost passwords.

You can enter up to 200 characters.

• Support Link

System: FAM Table ID: SUPPORTLNK Value: N/A Description: "Support" text link in Portal (this description will be added for you; do not modify)

Note: Get Additional Support (this description will be added for you and is what appears on the portal. You can modify this text; however, spacing is limited on the portal login page.

• Support URL

System: FAM Table ID: SUPPORTURL Value: N/A Description: URL under "Support" in Portal (this description will be added for you; do not modify)

Note: URL for the web page containing information on lost passwords.

You can enter up to 200 characters.


4 Report of Portal Activity

If the accept/decline awards or upload/download document functions are active in the portal, you can generate reports of that activity by scheduling an HP3000 batch job. The job is SM9785J, FAM Portal Action Required Report. This job produces two reports. The first is SM9785A (FAM Portal Action Required Report—Awards) and is a report of award acceptance/declined activity. The second report is SM9785B (FAM Portal Action Required Report—Track Document) and is a report of document upload activity.

Note: The activity reported on the reports is based on the portal activity as being the most recent activity. If a financial aid staff member uses FAM pages to update the student’s award or tracking entry, the updated entry will not appear on this report.

SAMPLE SM9785A FAM Portal Action Required Report—Awards

SAMPLE SM9785B FAM Portal Action Required Report—Track Document

There are six Job Scheduling Parameters for SM9785J:

SM9785- SORT-OPT How you want the reports sorted: 1 – Sort by Student ID Number (SSN in FAM) 2 – Sort by Student Name, then by Student ID Number 3 – Sort by Document Upload Date, oldest to newest

TRANS-DATE Transactions posted on or after this date are included. Enter date in YYMMDD format. For example, to include transactions posted on or after October 13, 2012, enter 121013. If you schedule this job on a daily copy-over, the date you enter will be incremented to the new run date.

WHICH AWARD STATUS Determines what award accept/decline activity appears on the report:

2 – Accepted awards only 5 – Declined awards only B – Both accepted and declined awards


WHICH REPORT Determines which reports are produced: A – Awards report only T – Tracking document report only B – Both Awards and Tracking Documents reports

YR-SES-FROM The first session in the session range to report. For example, for Summer 2013, enter B341

YR-SES-THRU The last session in the session range to report. For example, for Spring 2014, enter B344

Note: If you want to generate the reports for a single session, enter the same session in the YR-SES-FROM and YR-SES-THRU parameters.


5 Campus IT Director Information

The FAM Student Portal is established by SBCTC-ITD staff. . Access to the portal will be consistent with access to the FAM application itself. Network outages that impact FAM application connectivity will also impact portal connectivity.

The portal URL format has changed with the installation of FAM 1.0 which is the first self-support release. Portal URLs are listed below in college code order.

Peninsula College https://www.fas.ctc.edu/portal6/?col=010

Grays Harbor College https://www.fas.ctc.edu/portal7/?col=020

Olympic College https://www.fas.ctc.edu/portal1/?col=030

Skagit Valley College https://www.fas.ctc.edu/portal6/?col=040

Everett Community College https://www.fas.ctc.edu/portal2/?col=050

Seattle Central Community College https://www.fas.ctc.edu/portal7/?col=062

North Seattle Community College https://www.fas.ctc.edu/portal7/?col=063

South Seattle Community College https://www.fas.ctc.edu/portal7/?col=064

Seattle Vocational Institute https://www.fas.ctc.edu/portal7/?col=065

Shoreline Community College https://www.fas.ctc.edu/portal3/?col=070

Bellevue College https://www.fas.ctc.edu/portal4/?col=080

Highline Community College https://www.fas.ctc.edu/portal3/?col=090

Green River Community College https://www.fas.ctc.edu/portal3/?col=100

Pierce College https://www.fas.ctc.edu/portal2/?col=110

Centralia College https://www.fas.ctc.edu/portal4/?col=121

Lower Columbia College https://www.fas.ctc.edu/portal7/?col=130

Clark College https://www.fas.ctc.edu/portal1/?col=140

Wenatchee Valley College https://www.fas.ctc.edu/portal1/?col=150

Yakima Valley Community College https://www.fas.ctc.edu/portal1/?col=160

Spokane Community College https://www.fas.ctc.edu/portal6/?col=171

Spokane Falls Community College https://www.fas.ctc.edu/portal6/?col=172

Big Bend Community College https://www.fas.ctc.edu/portal2/?col=180

Columbia Basin College https://www.fas.ctc.edu/portal1/?col=190

Walla Walla Community College https://www.fas.ctc.edu/portal2/?col=200

Whatcom Community College https://www.fas.ctc.edu/portal6/?col=210

https://www.fas.ctc.edu/portal6/?col=010


























Tacoma Community College https://www.fas.ctc.edu/portal4/?col=220

Edmonds Community College https://www.fas.ctc.edu/portal3/?col=230

South Puget Sound Community College https://www.fas.ctc.edu/portal6/?col=240

Bellingham Technical College https://www.fas.ctc.edu/portal3/?col=250

Lake Washington Technical College https://www.fas.ctc.edu/portal4/?col=260

Renton Technical College https://www.fas.ctc.edu/portal3/?col=270

Bates Technical College https://www.fas.ctc.edu/portal1/?col=280

Clover Park Technical College https://www.fas.ctc.edu/portal2/?col=290

Cascadia Community College https://www.fas.ctc.edu/portal4/?col=300

IT staff on each campus may be asked for assistance in the following areas:

• URL length limits

o The portal has a limitation of 200 characters for any URL used to link a tracking item to a web location for downloading and completing specific financial aid forms. If a college’s website currently makes forms available from a link (.PDF files, for example) and the fully-declared link is greater than 200 characters, the FAM application will not allow the URL to be linked to the track code. The location of financial aid forms can be restructured on the college web site to a new location and naming convention that adheres to that limitation. If restructuring is not an option, there are two web sites that offer the ability to establish a short alias that may better suit a college’s need. Both are free and have worked for SBCTC-ITD in prior uses:

• http://tinyurl.com/ • http://bit.ly/

• Placement of the portal URL on the Financial Aid Web page. Links for portal

support links on the logon page. These links are established on the Processing Table in FAM.










http://tinyurl.com/

http://bit.ly/

FAM Student Portal - SBCTC · academic year appear on the portal as a Session range (SUMMER2011 to...

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