Facilitation skill training
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Transcript of Facilitation skill training
Exemplary Trainers
What are the discrete characteristics and competencies that distinguish exemplary
instructors?
Helpful Attitudes & Values
• My mind-set won’t help them
• Everybody is human, unique with potential
• It’s OK to teach
• No one best way
• People never argue with their own data
• Facilitators can’t win arguments
• Silence is OK
• Don’t push the river
The Facili-training Rainbow
process
monitoring
brainstorming
facilitating
discussion
Socratic
direction
teaching
demonstrating
presenting
HIGH LOW
HIGH
Contribution to Content
I
n
t
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r
a
c
t
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Socratic Direction Examples of Socratic questions include: Questions of clarification
What do you mean by _______? Let me see if I understand you; do you mean _______ or _______?
Could you give me an example? Could you explain that further?
Questions that probe assumptions You seem to be assuming _______. Do I understand you correctly?
All of your reasoning depends on the idea that _______.
Questions that probe reasons and evidence Why do you think that is true? What are your reasons for saying that? What led you to that belief?
What is a facilitator? • Literally means: ‘making things easy’
• A person who helps a group or team to:
Achieve results in interactive events
By using a range of skills and methods
To bring the best out in people as they work together
Focus on the process of how
Interpersonal Skills/Basic Facilitation Skills
listening
questioning
language &
communication
using
feedback
conflict handling