Service Industry Spotlight: Facebook Marketing for Services with TabSite
Facebook Marking Seminar - Fort Wayne - by TabSite
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Transcript of Facebook Marking Seminar - Fort Wayne - by TabSite
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
With Troy Rumfelt, Scott EngbrechtAnd Mike Gingerich
Tools & Tips for Maximizing Marketing
on Facebook
Facebook for Business
Agenda:• Who we are
•Why Facebook?
• Fan Page Socialization
• TabSite fan page platform
• Strategies for Engagement
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
120 Minutes from Now you will:
• Know how to Optimize Your Fan Page
• Have a Plan for Posting
• Understand TabSite
• Be Pumped to try new Tools!
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
REMINDER: 1 Attendee will be drawn to win a Free for Life TabSite Gold Plan!
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Troy Rumfelt, President
Digital Hill Multimedia & TabSite
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Mike Gingerich, Community Manager of TabSite
& Web Consultant of Digital Hill Multimedia
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Scott Engbrecht, Web Consultant
Digital Hill Multimedia
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Mark Zuckerberg, Facebook founder
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Our Story…
Web Development for over 15 years
E-Commerce, Content Management
Internet Marketing and SEO
Social Media & Application Development
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Our Story with Facebook…
Web Developers w/ specialty in CMS sites
Saw Facebook launch Fan Pages, saw the coding barrier, saw a solution
Launched TabSite in March 2010
28,000 users in first year
Twitter Hashtag: #TabSite
Credit: James Hutto
Facebook for Business
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Credit: James Hutto
Facebook for Business
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Twitter Hashtag: #TabSite Credit: James Hutto
Facebook for Business
Cost to create a basic Fan Page on
Facebook: $0
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Credit: James Hutto
Facebook for Business
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Credit: James Hutto
Facebook for Business
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
No other platform on theWeb connects brands to usersand brands to users friendsso easily!
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
760+ Million people are on Facebook
Only China and India have larger
populations
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Source: http://www.onlineschools.org/blog/facebook-obsession/
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
According to Hitwise,
1 fan = 20 extra visits
to a website
Their data suggests
that a single Facebook
fan can be worth 20
additional visits to your
website over the course
of a year.
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
So potentially, if you have 1,000
Facebook fans, it means an extra
20,000 visits to your website.
Getting Started: www.Facebook.com/Pages
1. Choose the best name for your Facebook Page
Good: Your Name <Ex. CK Products, LLC>
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
1. Getting Started:
Bad page name ideas: Stuffing Keywords…. Don’t name your Fan Page: <CK Products – Makers of Pans, Cake Tools, Custom Molds, Wedding Cake, Fondant>
Why? Hurts ability to be searched on Facebook
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Vanity URL:
Important! This is a area of SEO Value!- Can’t be changed!- Must have 25 fans in order to get your name- Must authentically represent your brand- Can include a keyword
www.Facebook.com/username
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
2. Info Tab
Key! Use it well!
This is the place to
write a crisp,
Keyword-rich
description.
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
3. Add Custom Tabswith TabSite
-Google sees each customtab as a unique url. - Text and links can get indexed.*
*Note that all content is visible and Shared within a Facebook iFrame sothe potential SEO value can bemitigated to some degree as compared to aStandard web page.
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
4. Add Links to your Website / Blog
Use Text Links and use images such as the “Find Us on Facebook” badge on your site
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Facebook Social Plugins added to your website/blog add inbound links
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
5. More Fans = More intra-Facebook inbound Links
Facebook places links to Facebook Pages on users profiles (privacy settings can impact this),
so the more fans you get, the more links you’ll have to your Page within Facebook.
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
<Public profiles are indexed by Search Engines!>
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Add Custom App Tabs to:
- Expand Content- Extend Engagement options- Bring Brand Identity to Facebook- Give visitors what you got whilethey are right there on Facebook
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
So potentially, if you have 1,000
Facebook fans, it means an extra
20,000 visits to your website.
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Part 1 – Q & A
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
So potentially, if you have 1,000
Facebook fans, it means an extra
20,000 visits to your website.
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
- Fan Page Platform for small & medium sized businesses
- allows you to easily create & customize
Tabs on your Fan Page.
What is TabSite?
www.TabSite.com
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
-No coding knowledge needed!
- Easy Drag N Build Style- 50,000+ users - 80 million+ fans reached
What is TabSite?
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
TabSite Manager Area
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
TabSite Widgets
Fan Page Socialization
TabSite enables you to display and utilize multiple social network and social sharing tools easily on your fan page.
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Using TabSite to Content Widget
and
Twitter Hashtag: #TabSite
Remind people to “Check-in”
on via Facebook at your
service locale.
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
and
Twitter Hashtag: #TabSite
Uses:
PhotoShow
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Essenhaus Inn & Restaurant
and
Twitter Hashtag: #TabSite
Uses:
-Contact Form
-Multiple Tabs
-Multiple Sub-pages
per tab
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Face
and
Twitter Hashtag: #TabSite
Uses:
-Code Widget for Reservations
-Multiple Tabs
-Multiple Sub-pages per tab
-RSS Widget for Flickr
-Twitter Widget
- Fan-Gate reveal tab
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook.com/HamptonChicago
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Strategy Tips for your Fan Page Marketing
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Basic Engagement
Image credit to MoonToast
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Moderate Engagement
Image credit to MoonToast
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Wall Posting Tips
- Ideal Posting times depend on the
day of the week per industry!
Travel and Hospitality: The highest
engagement occurs on Thursday and
Friday, when the week is winding
down and people are looking to
escape from the office.
Entertainment – Friday, Saturday,
and Sunday were most important post
times
Media: Weekends had strong
engagement while Monday was the
weakest.
Automotive: Auto related companies
saw the most engagement on
Sunday’s
Source: Buddy Media: Strategies for Effective Facebook Wall Posts: A
Statistical ReviewTwitter Hashtag: #TabSiteFacebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Wall Posting Tips
Accept you won’t work only 9-5!
Source: Buddy Media: Strategies for Effective Facebook Wall Posts: A Statistical Review
Twitter Hashtag: #TabSiteFacebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
- Pictures & Videos in the Wall Feed get the most Likes & Comments
- Avoid link shorteners, Engagement rates are 3x higher with full URL’s.
[Source: BuddyMedia.com]
Twitter Hashtag: #TabSite
Wall Posting Tips
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Add Engagement Tools
- Facebook Like
- Facebook Share
- Facebook Comments
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Add Engagement Tools
- “Like –Gate”
Non-Fan Content
Where you show
Different content to
Non-fans with goal
Of getting them
To “Like” the Page
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Add Sharing Tools
- YouTube Videos
- Demo of VideoShow
Widget with FB Share
integrated.
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
A MicroSite of your Fan Page Tabs!• Get Tab Content and Sub-Pages indexed (no iframe, content is on the web)
• Gives another web location to “Like” your page
• Integrates all your Tab Content
• Available to ALL TabSite users!
• Rolling out in Beta this week!
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Special Feature of Tabsite – Double your Exposure by publishing your Tabsite tabs
to the web! TabSite allows you to create a MicroSite of your tabs.
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
5 Summary Tips For Facebook Marketing Success:
1. Use Photos & Videos – Use pictures and videos as much as possible.
When you write a post, by attaching a relevant picture along it is more likely that you
will catch the attention of your fans
2. Be Original – It’s important to be authentic on social media because if your
posts are a constant sales pitch, people will ignore you, or worse “unlike” you. Add as
much personality and creative spice to your Facebook Page as possible.
3. Recognize and Reach Out to Loyal Fans – Create incentives that
reward loyal fans and encourage users to be active on your page. Boston Pizza used
an extremely effective campaign that required customers to take a picture of
themselves at the restaurant & post the picture on the Facebook Page to win prizes.
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
5 Summary Tips For Facebook Marketing Success:
4. Create a Custom Landing Page – Entice users to like your profile with
some sort of incentive that is feasible for your company but attractive enough to
easily garner a “like” from them.
5. Be Active – Comment on other people’s pages, “like” other’s posts and
pictures. It is also important to respond to everyone’s replies and comments on your
wall…are you starting to get the picture? A community can’t be a community unless
everyone participates, including you.
TabSite Gold Winner to be Announced Shortly
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Slides Available for review/download
www.Facebook.com/DigitalHillwww.Facebook.com/TabSite
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Webinar: July 27, 2011
Fan Page Optimization: How to Optimize & Socialize your Fan Page
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Part 1 – Q & A
Question and Answer time
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Upcoming Webinar: Oct. 4
New & Advanced Tabsite Features for Facebook Marketing
Details: www.TabSite.com/Webinar
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Final Point!
Forbes reports that Facebook Fans are: - 41% more likely to recommend a brand & 28% more likely to continue using them. - Fans spend an average $71.84 more than non-fans.
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business
Thanks for attending!
www.DigitalHill.comwww.TabSite.com
Webinar: July 27, 2011
Twitter Hashtag: #TabSite Facebook.com/TabSite www.TabSite.com
Webinar: July 27, 2011
Facebook.com/DigitalHill www.DigitalHill.com Facebook.com/TabSite www.TabSite.com
Facebook for Business