In 1996, three guys set up F1 Solu�ons to help their clients navigate the complex world

of IT. The organisa�on was named a�er the F1 ‘Help’ key and we believe that technology

with purpose can transform lives and change the world for the be�er.

The F1 Advantage program brings this vision to life by making managed IT services

simple, smart and safe for our clients. That’s why we offer simple, all-in-one user

licensing so that you know exactly how much your staff member will cost, without

worrying about what licensing you have or need. Likewise, you want to enable

your users to contact the people that can help them when they have problems.

Our all-in-one user subscrip�on includes everything you need to be produc�ve, secure,

and to get the help you need to operate efficiently and effec�vely.

Enabling next genera�on IT service and solu�on delivery

ADVANTAGE

l Office 365 Business Premium licensing, enabling your organisa�on

to leverage the power and flexibility of Microso�'s cloud produc�vity

pla�orm

l Desktops versions of the Office suite, including Word, Excel

and Outlook

l Cloud-based collabora�on tools including Microso� Teams,

Planner, SharePoint, OneDrive, Planner and more

l Industry-leading endpoint protec�on with AI-powered detec�on,

unrivalled ransomware protec�on and automated root cause

analysis, all managed from the cloud

NO LOCK-INCONTRACTS

EVER

UNLIMITEDSUPPORT

AUSSIESUPPORT

NO SET-UPFEE

NO PLANCHANGE FEE

HIGHLIGHTS

ADVANTAGEADVANTAGE

l An�spam protec�on offering zero-day protec�on against new

threats, and �me-of-click protec�on for unknowing end users

l Cloud backup of Office 365 resources, including Exchange,

SharePoint and OneDrive

l Fully managed endpoint devices, with centralised device

monitoring and repor�ng, automated patching, and fast access

to support services

l Helpdesk support for end users, from 7:00 am to 7:00 pm

Ask us about our ‘Charity pricing discounts’ available on our

plans for chari�es and not-for-profit organisa�ons. For all our

plans, the Office 365 licencing is Office 365 E1 or E3.

CHARITY PRICING

ADVANTAGEF1 has come a long way since its genesis in the late 90’s in IT support. Today we help solve complex and life changing business problems that

benefit millions of lives. We believe that ‘technology’ should have purpose. Our vision is to invest in the best and most innova�ve Australian

talent to enrich and posi�vely impact lives. We future proof organisa�ons by making technology simple and intelligent so that it gives our

clients the vital edge while improving outcomes for all stakeholders including ci�zens at large. Our IT core competencies have been powering

our client’s growth and success for over 24 years now. At our core, we bring ‘good technology to life’.

SILVER GOLD: $115 p/user PLATINUM

Office 365

Fully managed endpoint devices (desktops, laptops, tablets and mobiles)

Cloud Backup

An�spam protec�on

Helpdesk support

Azure AD Condi�onal Access Policies

Industry-leading an�virus

Desktop Office suite (Word, Excel and Outlook)

Enhanced endpoint protec�on

Endpoint device encryp�on

Windows AutoPilot

Windows 10 Business licensing

Unlimited cloud email archive

Office 365 F1/EO Microso� 365 Business

Included in charity

PLANS ESSENTIAL$65 p/user

ULTIMATE$155 p/user

Office365 Business Premium

Included in charity

Included in charity

Office 365 Business Premium

PREMIUM

RECOMMENDED

$120 p/user

Included in charity

BOOSTERPACKS

TURBO CHARGE PERFORMANCEWITH THESE GREAT ADD-ONS:

Windows AutoPilot, for automated deployment and resets of organisa�on-owned devices

Azure AD Condi�onal Access Policies, ensuring data access is only granted to trusted and secure people

Unlimited cloud archive for email, so you never run out of space in your mailbox and never lose an email

For organisa�ons that want to take it to the next level, do not have on premise servers, or have staff that frequently work remotely or from mul�ple offices, we recommend an upgrade to Microso� 365 Business which adds:

Windows 10 Business licensing, ensuring your end user devices are all on the latest and most capable version of Windows 10

For security conscious organisa�ons we add:

Device Encryp�on, ensuring that end user devices have data-at-rest fully encrypted, and protected in the event of loss or the�

Endpoint Detec�on and Response, enhancing the exis�ng endpoint protec�on with machine learning and neural networks, detec�ng malicious code and behaviour before it can cause a problem

PRODUCTIVITY BOOSTER PACK$15 per user per month

SECURITY BOOSTER PACK$15 per user per month

For organisa�ons who need mission cri�cal support backed up by knowledgeable technicians to resolve any sudden IT issues effec�vely we recommend the Helpdesk Booster pack.

24x7 access to unlimited helpdesk support

HELPDESK BOOSTER PACK$10 per user per month

We ensure that you are always protected and able to recover from simple accidents, such as file dele�on, file corrup�on to complete disasters such crypto locker viruses or server hardware failure with a minimum of data loss and same or next day resump�on of service. Backups are regularly monitored to ensure they complete successfully and should there be an issue, it is inves�gated and resolved typically on the same day.

BACKUP MANAGEMENT MONTHLY MAINTENANCE REPORTS

SOFTWARE DEVELOPMENT

HOSTING

Just like a car, your IT infrastructure requires regular maintenance. This includes patching, applying firmware updates, checking system health and other important ac�vi�es essen�al to ensuring a smooth running IT infrastructure. Each month you will receive a tailored detailed maintenance report providing details of maintenance tasks undertaken that month and any recommenda�ons in easy to understand format.

PREPAID AND SCHEDULED SUPPORT

HARDWARE AND SOFTWARE PROCUREMENT

We know that running a business means that you need to manage your budgets effec�vely, and even more so when it comes to IT expenditure. To avoid surprises, we offer a prepaid and schedule support with a set number of hours which can be on used at your discre�on on a weekly, fortnightly or monthly basis.

In addi�on to providing complete support service for your IT infrastructure, we provide managed hos�ng services so you don't have to worry about a thing. From simple websites to complex web applica�ons and en�re cloud environments and everything in between we have you covered. All of our hos�ng is provided on Microso� Azure and AWS pla�orms, the choice is yours.

ADDITIONAL SERVICES:

SERVERMONITORING &MANAGEMENT

NETWORKMONITORING

& SUPPORT

BACKUP &DISASTER

RECOVERY

ANTIVIRUSPROTECTION

INTERNET& EMAIL

F1 Solu�ons has a long history in so�ware development involved in crea�ng modern, easy to use websites and applica�ons for a range of clients and industries. Whether you need a simple fix to your website or a compressive business applica�on, feel free to reach out and see how we can help you.

F1 Solu�ons has partnership with a large number of �er 1 suppliers including AWS, Microso�, Google, Dell, Cisco, VMWare, IngramMicro Connec�ng Up, Sophos and Da�o. Whether you need printer cartridges, a new laptop, Officer 365 licences or a complete infrastructure refresh we can help. We offer products and specialised so�ware services at discounted prices.

F1 Enterprise Advantage is a complete managed service plan which is part of the F1 Advantage infrastructure services suite, designed for

organisa�ons that have on-premise server and network infrastructure that need to be proac�vely maintained and monitored. This service monitors

essen�al infrastructure 24/7 to prevent problems and manage all aspects of your servers and networks to detect and fix emerging issues before they

become significant and impact your opera�on. It eliminates or reduces down�me and ensures you are always available to service and help your

clients. This is achieved by performing the ac�vi�es outlined below proac�vely and responsively:

ENTERPRISE ADVANTAGE

SIMPLE. SMART. TRUSTED.Worry free complete IT managed services

Improved efficiency and less down�me

Dedicated friendly account manager

Dedicated help desk

Monthly fee - predictable opex expenditure

24x7 & a�er hours support avaliable

1300 F1HELP (1300 314 357)

www.f1solutions.com.au

GOOD TECHNOLOGY FOR CHANGE

We believe, technology

with purpose can transform

lives and change the

world for the be�er